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Compare Brand24 and Mention 
At a Glance
Market Segments
Small-Business (65.3% of reviews)
Small-Business (63.4% of reviews)
Entry-Level Pricing
$199.00 Per Month
Starting at $599.00
Brand24
Star Rating
(326)4.6 out of 5
Market Segments
Small-Business (65.3% of reviews)
Pros & Cons
Entry-Level Pricing
$199.00 Per Month
Free Trial is available
Browse all 4 pricing plansMention
Star Rating
(442)4.3 out of 5
Market Segments
Small-Business (63.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $599.00
Learn more about MentionSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Brand24 excels in customer support, with users highlighting the quality and responsiveness of their assistance. One user mentioned the importance of the customized alert system that allows for quick reactions to digital reputation crises, showcasing the platform's commitment to user needs.
- Users say that Mention offers a simple and intuitive interface, making it easy to track brand and keyword mentions across various platforms. Reviewers appreciate the real-time alerts and wide coverage, which help them stay informed and react swiftly to important conversations.
- According to verified reviews, Brand24's AI Insights report is a standout feature, providing users with concise summaries that can be easily shared with clients. This feature is particularly praised for its efficiency, allowing users to save time while still delivering valuable insights.
- Reviewers mention that while Mention is reliable for finding specific information, it sometimes struggles with configuration challenges that may not align with all users' workflows. This can lead to a less tailored experience compared to Brand24's more customizable options.
- G2 reviewers highlight that Brand24's sentiment analysis and social listening capabilities are highly accurate, enabling users to monitor their brand's reputation effectively. This level of detail is crucial for businesses looking to engage in meaningful conversations online.
- Users report that Mention's collaborative features are beneficial for teams, allowing for seamless communication and information sharing. However, some users feel that Brand24's overall ease of use and setup process gives it an edge in day-to-day usability.
Pricing
Entry-Level Pricing
Brand24
Individual
$199.00
Per Month
For tracking a small brand.
- 3 keywords, 1 user
- 2K mentions / mo
- Basic AI features
Mention
Company Plan
Starting at $599.00
Complete media monitoring solution with advanced social listening, sentiment analysis, and competitive intelligence. Tailored to your organization's specific monitoring needs and scale.
- Unlimited users
- 10+ Basic, Standard and Boolean-search based alerts
- 50,000 mentions
Free Trial
Brand24
Free Trial is available
Mention
Free Trial is available
Ratings
Meets Requirements
9.0
298
8.4
385
Ease of Use
9.2
304
8.8
389
Ease of Setup
8.9
178
8.8
170
Ease of Admin
9.0
155
8.7
166
Quality of Support
9.6
279
8.5
289
Has the product been a good partner in doing business?
9.4
147
8.5
153
Product Direction (% positive)
9.1
300
8.0
381
Features by Category
Social Analytics
8.8(won by default)
111
Not enough data
8.7(won by default)
112
Not enough data
8.9(won by default)
116
Not enough data
Feature Not Available
Not enough data
8.4(won by default)
102
Not enough data
9.0(won by default)
44
Not enough data
8.6(won by default)
46
Not enough data
Reports & Dashboards
8.4(won by default)
114
Not enough data
9.0(won by default)
117
Not enough data
9.0(won by default)
56
Not enough data
8.3(won by default)
42
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
7.7(won by default)
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.3(won by default)
5
Not enough data
Content & Collaboration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Social Management
Not enough data
8.4
22
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Agentic AI - Social Media Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Media Channels
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
9.2
83
8.9
15
Geographic Coverage
8.3
73
9.0
14
8.7
75
8.9
14
8.8
69
8.5
13
Reporting
8.8
81
8.7
15
8.8
83
8.2
15
8.8
73
8.5
13
9.2
77
7.9
13
Agentic AI - Media Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
8.4
44
Not enough data
Monitoring & Listening
8.8
215
8.2
255
8.5
208
7.8
239
9.5
85
8.8
11
9.1
80
8.3
10
8.8
74
6.7
8
8.6
70
6.7
6
Agentic AI - Social Media Listening Tools
7.8
10
Feature Not Available
7.2
9
Feature Not Available
7.7
10
Feature Not Available
8.2
10
Feature Not Available
8.2
10
Feature Not Available
Data Management & Analysis
7.9
213
7.6
224
8.8
214
8.3
230
9.0
76
8.9
11
8.4
71
7.9
8
Categories
Categories
Shared Categories
Brand24 and Mention are categorized as Media Monitoring and Social Media Listening Tools
Unique Categories
Brand24 is categorized as Social Media Analytics
Mention is categorized as Social Media Management
Reviews
Reviewers' Company Size
Brand24
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Mention
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
23.2%
Information Technology and Services
8.8%
Internet
7.5%
Computer Software
7.5%
Public Relations and Communications
3.8%
Other
49.2%
Marketing and Advertising
10.8%
Internet
10.3%
Information Technology and Services
7.4%
Computer Software
5.7%
Public Relations and Communications
4.1%
Other
61.6%
Alternatives
Discussions
What is Brand24 tool used for?
1 Comment
Official Response from Brand24
Keep your online reputation safe — Follow positive comments from brand ambassadors and reply to dissatisfied customers before the story overtakes...Read more
Who will benefit from using Brand24 tool?
1 Comment
Official Response from Brand24
Brand24's dashboard was designed to be usable both for small business owners and large enterprises. There is no such a thing as too small business for...Read more
What are the key differentiators of Brand24 from the competition?
1 Comment
Official Response from Brand24
Brand24 is more user-friendly and is much more cost-effective. Most of monitoring tools are have outdated interface, designed for analysts rather than...Read more
Do you offer a free trial?
1 Comment
Official Response from Mention
Yes, you can try our product for 14 days.Read more
What is Mention used for?
1 Comment
BD
Mention is the marketer's best friend, allowing them to tackle multiple online marketing challenges. The platform seamlessly integrates social listening and...Read more
Mention has no more discussions with answers
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