G2 reviewers report that Bloomerang CRM excels in user-friendliness, with many users praising its intuitive interface and easy navigation. One user highlighted how the platform makes finding information straightforward, while another appreciated the effective dashboard that provides a clear overview of constituent giving activity.
Users say that DonorView offers exceptional support, particularly for new users. Reviewers have noted the prompt and helpful assistance from the support team, which is especially valuable during the initial setup phase, making the onboarding process smoother.
According to verified reviews, Bloomerang CRM has a significantly higher overall satisfaction score compared to DonorView, indicating a stronger performance in meeting user expectations. Users frequently mention the ease of adding constituents and running reports as standout features.
Reviewers mention that while DonorView provides a comprehensive suite of features, including donation tracking and event management, some users find the interface less intuitive compared to Bloomerang. This can lead to a steeper learning curve for those unfamiliar with the system.
G2 reviewers highlight that Bloomerang CRM's reporting capabilities are particularly strong, with users appreciating the ability to generate detailed reports easily. In contrast, while DonorView also offers reporting features, users have noted that they are not as user-friendly as those in Bloomerang.
Users report that both platforms have their strengths in specific areas, with DonorView shining in campaign management and recurring donations. However, Bloomerang CRM is often favored for its overall ease of use and customer support, which users find to be more responsive and helpful.
Pricing
Entry-Level Pricing
Bloomerang CRM
No pricing available
DonorView
No pricing available
Free Trial
Bloomerang CRM
No trial information available
DonorView
No trial information available
Ratings
Meets Requirements
8.8
702
8.9
22
Ease of Use
9.2
709
8.2
23
Ease of Setup
8.6
499
7.8
13
Ease of Admin
9.2
518
8.3
13
Quality of Support
9.5
697
9.1
21
Has the product been a good partner in doing business?
What is the best way to request or recommend features for future development?
3 Comments
DV
If you are a current user at the top of the page there is a ? Icon that allows you to ask questions either via email or live chat. I have also used this for...Read more
Does Bloomerang integrate with QuickBooks?
3 Comments
JF
That capacity appears as an option embedded in the software.Read more
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