G2 reviewers report that Bloomerang CRM excels in user satisfaction, boasting a significantly higher overall score compared to Blackbaud Enterprise Fundraising CRM. Users appreciate the platform's intuitive interface, which makes navigation simple and allows for easy access to important information.
Users say that Bloomerang's implementation process is notably quick and straightforward, with many highlighting the effective onboarding wizard that helps new users get started without hassle. In contrast, Blackbaud's setup can be more complex, which may pose challenges for some organizations.
Reviewers mention that Bloomerang CRM offers exceptional customer support, with a high quality rating that reflects its responsiveness and helpfulness. Users frequently commend the availability of resources and support, making it easier to resolve issues quickly compared to Blackbaud, where some users have noted a need for improved support access.
According to verified reviews, Bloomerang shines in its reporting capabilities, with users praising the platform for its robust reporting features that allow for detailed insights into donor activity. Blackbaud, while powerful, has received mixed feedback regarding its reporting tools, with some users finding them less user-friendly.
G2 reviewers highlight that Bloomerang's automation features, such as Journey Automation, are particularly beneficial for streamlining donor communications and engagement. Users find these tools enhance their fundraising efforts, whereas Blackbaud's automation features are seen as less intuitive and harder to navigate.
Users report that Bloomerang is particularly well-suited for small to mid-sized organizations, with a focus on ease of use and accessibility. In contrast, Blackbaud is often viewed as more robust for larger nonprofits, but this complexity can lead to a steeper learning curve for new users.
Pricing
Entry-Level Pricing
Blackbaud Enterprise Fundraising CRM
No pricing available
Bloomerang CRM
No pricing available
Free Trial
Blackbaud Enterprise Fundraising CRM
No trial information available
Bloomerang CRM
No trial information available
Ratings
Meets Requirements
7.1
36
8.8
702
Ease of Use
6.6
36
9.2
709
Ease of Setup
4.3
16
8.6
499
Ease of Admin
5.3
17
9.2
518
Quality of Support
6.3
34
9.5
697
Has the product been a good partner in doing business?
What is the best way to request or recommend features for future development?
3 Comments
DV
If you are a current user at the top of the page there is a ? Icon that allows you to ask questions either via email or live chat. I have also used this for...Read more
Does Bloomerang integrate with QuickBooks?
3 Comments
JF
That capacity appears as an option embedded in the software.Read more
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