Compare BetterCloud and CyberArk Workforce Identity 
At a Glance
Market Segments
Mid-Market (59.5% of reviews)
Mid-Market (47.2% of reviews)
Entry-Level Pricing
Contact Us 1 User Per Year
Starting at $3.00 1 per user per month
BetterCloud
Star Rating
(479)4.4 out of 5
Market Segments
Mid-Market (59.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 User Per Year
Browse all 3 pricing plansCyberArk Workforce Identity
Star Rating
(127)4.5 out of 5
Market Segments
Mid-Market (47.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $3.00 1 per user per month
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that CyberArk Workforce Identity excels in its intuitive interface and ease of implementation, with users highlighting that it was the easiest implementation they have ever participated in. This has led to a smoother onboarding experience for teams.
- Users say that BetterCloud shines in its automation capabilities, allowing IT teams to manage repetitive tasks without coding. Reviewers appreciate how it centralizes IT services and streamlines operations, making it a powerful tool for SaaS management.
- According to verified reviews, CyberArk Workforce Identity has received high marks for its quality of support, with users noting that customer support is responsive and effective, which enhances the overall user experience.
- Reviewers mention that BetterCloud's strength lies in its robust security features, which help manage policy enforcement and access changes efficiently. Users feel confident in its ability to handle security across various SaaS applications.
- G2 reviewers highlight that while CyberArk Workforce Identity has a strong focus on access reviews, some users feel it could benefit from additional features beyond its core offerings, indicating a potential area for growth.
- Users report that BetterCloud, despite its strengths, has received mixed feedback regarding its user interface, with some finding it less intuitive compared to CyberArk, which could impact day-to-day usability for new users.
Pricing
Entry-Level Pricing
BetterCloud
BetterCloud for Google
Contact Us
1 User Per Year
For Help Desk teams who are fed up with how hard it is to admin their Google Workspace™.
- Granular controls for your Google Workspace™
- Visibility and automation of Google lifecycle management
CyberArk Workforce Identity
CyberArk Adaptive MFA
Starting at $3.00
1 per user per month
- MFA Everywhere
- Authentication Factors
- Context-based
Free Trial
BetterCloud
Free Trial is available
CyberArk Workforce Identity
Free Trial is available
Ratings
Meets Requirements
8.6
379
9.0
116
Ease of Use
8.7
390
8.8
119
Ease of Setup
8.6
330
8.4
99
Ease of Admin
8.9
343
8.6
100
Quality of Support
9.2
355
9.0
114
Has the product been a good partner in doing business?
9.1
329
9.0
98
Product Direction (% positive)
8.8
365
9.2
119
Features by Category
Authentication Options
Not enough data
9.1
36
Not enough data
9.2
34
Not enough data
9.1
29
Not enough data
9.1
31
Not enough data
9.3
30
Not enough data
9.2
21
Access Control Types
Not enough data
8.9
23
Not enough data
9.2
25
Not enough data
9.1
24
Not enough data
9.2
14
Not enough data
8.9
19
Administration
Not enough data
9.5
30
Not enough data
9.4
29
Not enough data
9.3
34
Not enough data
9.0
34
Not enough data
9.1
27
Platform
Not enough data
9.2
31
Not enough data
9.4
21
Not enough data
9.3
30
Not enough data
8.8
20
Not enough data
8.3
28
Not enough data
8.6
28
Not enough data
8.8
19
User on/off Boarding
8.1
86
|
Verified
7.9
21
|
Verified
8.7
124
|
Verified
8.3
34
|
Verified
8.5
124
|
Verified
8.8
38
|
Verified
8.5
123
|
Verified
8.4
34
|
Verified
9.1
134
|
Verified
8.7
34
|
Verified
8.6
106
|
Verified
7.4
23
|
Verified
User Maintenance
7.8
83
|
Verified
9.1
29
|
Verified
8.4
131
|
Verified
8.2
29
|
Verified
7.8
96
|
Verified
8.4
27
|
Verified
Governance
8.3
110
|
Verified
7.9
26
|
Verified
8.2
101
|
Verified
8.5
26
|
Verified
Administration
8.2
130
|
Verified
7.9
37
|
Verified
Feature Not Available
6.9
24
|
Verified
8.4
124
|
Verified
8.2
38
|
Verified
8.1
106
|
Verified
7.7
25
|
Verified
Authentication type
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Implementation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tracking
9.1
64
Not enough data
8.5
65
Not enough data
7.2
23
Not enough data
Management
8.3
35
Not enough data
8.5
58
Not enough data
8.9
82
Not enough data
Insights
8.5
68
Not enough data
8.1
53
Not enough data
7.6
38
Not enough data
8.3
66
Not enough data
Agentic AI - SaaS Spend Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.7
48
Not enough data
8.6
42
Not enough data
8.7
53
Not enough data
Governance
8.9
44
Not enough data
8.6
47
Not enough data
8.8
51
Not enough data
Security
8.4
32
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
32
Not enough data
Network Management
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
7.4
15
Feature Not Available
Security
9.1
16
Not enough data
8.7
17
Not enough data
Feature Not Available
Not enough data
8.3
14
Not enough data
Identity Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
14
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Access Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Customer Identity and Access Management (CIAM)Hide 15 FeaturesShow 15 Features
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Authentication Risk Management - Customer Identity and Access Management (CIAM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)
Not enough data
Not enough data
Not enough data
Not enough data
AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)
Not enough data
Not enough data
Not enough data
Not enough data
Security
7.8
20
Not enough data
8.3
25
Not enough data
8.3
32
Not enough data
8.4
35
Not enough data
Administration
8.5
38
Not enough data
8.2
32
Not enough data
8.8
36
Not enough data
Access Control
9.1
37
Not enough data
9.1
37
Not enough data
8.3
32
Not enough data
8.6
32
Not enough data
Functionality
Feature Not Available
Not enough data
8.7
17
Not enough data
7.9
14
Not enough data
7.6
12
Not enough data
Feature Not Available
Not enough data
8.7
18
Not enough data
Feature Not Available
Not enough data
8.9
22
Not enough data
8.8
20
Not enough data
9.0
23
Not enough data
Agentic AI - Sensitive Data Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.7
10
Not enough data
9.4
8
Not enough data
9.0
12
Not enough data
9.2
10
Not enough data
8.8
11
Not enough data
8.8
10
Type
Not enough data
Feature Not Available
Not enough data
8.8
18
Reporting
Not enough data
8.9
17
Not enough data
8.4
18
Not enough data
Not enough data
Not enough data
Not enough data
Authentication & Authorization - Identity and Access Management (IAM)
Not enough data
Not enough data
Administration & Governance - Identity and Access Management (IAM)
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Identity and Access Management (IAM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
24
Not enough data
8.8
25
Not enough data
8.3
23
Not enough data
Feature Not Available
Not enough data
Monitoring
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Identity Threat Detection and Response (ITDR)Hide 7 FeaturesShow 7 Features
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Remediation
Not enough data
Not enough data
Not enough data
Not enough data
App Management
8.8
7
Not enough data
9.4
8
Not enough data
8.7
5
Not enough data
7.3
5
Not enough data
8.6
7
Not enough data
8.8
8
Not enough data
Security
8.3
7
Not enough data
9.3
7
Not enough data
9.0
7
Not enough data
AI Features
8.7
5
Not enough data
8.7
5
Not enough data
Spend Management
8.6
6
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
Agentic AI - SaaS Management Platforms (SMP)
9.2
6
Not enough data
8.7
5
Not enough data
8.1
6
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
User and Entity Behavior Analytics (UEBA)Hide 11 FeaturesShow 11 Features
Not enough data
Not enough data
Agentic AI - User and Entity Behavior Analytics (UEBA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Detection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cloud Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Identity
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
BetterCloud and CyberArk Workforce Identity are categorized as Zero Trust Networking and User Provisioning and Governance Tools
Unique Categories
CyberArk Workforce Identity is categorized as Identity Threat Detection and Response (ITDR), AWS Marketplace, Passwordless Authentication, User and Entity Behavior Analytics (UEBA), Biometric Authentication, Cloud Directory Services, Customer Identity and Access Management (CIAM), Risk-Based Authentication (RBA), Multi-Factor Authentication (MFA), Identity and Access Management (IAM), and Single Sign-On (SSO)
Reviews
Reviewers' Company Size
BetterCloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
CyberArk Workforce Identity
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.1%
Computer Software
14.8%
Financial Services
6.3%
Education Management
5.1%
Marketing and Advertising
4.9%
Other
51.8%
Information Technology and Services
20.8%
Financial Services
8.8%
Insurance
4.8%
Hospital & Health Care
4.8%
Computer & Network Security
4.8%
Other
56.0%
Discussions
Do you have other means of providing support to admins?
1 Comment
MM
Hi Nikki! This is Merry from G2.com. BetterCloud has two areas that might be of interest to you --
1.) BetterCloud Help Center, which is a knowledge...Read more
Using BetterCloud is easy to use, does it ever get hard?
1 Comment
JR
Simplified daily operations, its never hard.Read more
What is BetterCloud used for?
1 Comment
JT
Drive - investigation, enforce document settings with wild card settings, enforce specific security for certain docs or accounts, sharing docs when owner is...Read more
CyberArk Workforce Identity has no discussions with answers
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