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At a Glance
Market Segments
Small-Business (92.1% of reviews)
Small-Business (68.0% of reviews)
Entry-Level Pricing
$0.00
No pricing available
Better Stack
Star Rating
(304)4.8 out of 5
Market Segments
Small-Business (92.1% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 3 pricing plansFreshstatus by Freshworks
Star Rating
(370)4.5 out of 5
Market Segments
Small-Business (68.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Freshstatus by FreshworksSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Freshstatus by Freshworks excels in its "Multi-Site Monitoring" feature, achieving a high score of 9.7, which allows businesses to effectively manage multiple locations from a single dashboard. In contrast, Better Stack also offers this feature but does not highlight it as a standout, leading to a less favorable user experience in this area.
- Reviewers mention that Better Stack shines in "Timely Alerts," scoring 9.7, which ensures that users receive immediate notifications about system issues. Freshstatus, while still strong with a score of 9.3, does not match the immediacy that Better Stack provides, making it less effective for users who prioritize real-time updates.
- G2 users highlight the "Quality of Support" as a significant advantage for Better Stack, with a score of 9.5 compared to Freshstatus's 8.8. Reviewers say that Better Stack's support team is responsive and knowledgeable, which is crucial for businesses that rely on timely assistance.
- Users on G2 report that Freshstatus offers superior "Dashboards and Visualizations," scoring 9.4, which helps users easily interpret data. However, Better Stack's dashboard features are noted to be less intuitive, leading to a more cumbersome user experience.
- Reviewers mention that Freshstatus has a strong "Ease of Setup" rating of 9.2, making it user-friendly for small businesses looking to implement monitoring solutions quickly. In comparison, Better Stack's setup process, while rated higher at 9.7, is reported to require more technical knowledge, which may not be ideal for all users.
- Users say that Better Stack's "Lifecycle Visualization" feature, scoring 9.3, provides a comprehensive view of ticket management, which is particularly beneficial for teams managing complex workflows. Freshstatus, while effective, does not offer the same level of detail, leading to potential gaps in visibility for users.
Pricing
Entry-Level Pricing
Better Stack
Free plan
$0.00
A great way to get started!
- 10 monitors & heartbeats
- Slack & e-mail alerts
- 1 status page
Freshstatus by Freshworks
No pricing availableFree Trial
Better Stack
Free Trial is available
Freshstatus by Freshworks
No trial information availableRatings
Meets Requirements
9.4
223
8.7
206
Ease of Use
9.5
241
9.1
206
Ease of Setup
9.6
213
9.2
188
Ease of Admin
9.7
154
9.0
188
Quality of Support
9.5
147
8.8
112
Has the product been a good partner in doing business?
9.6
121
8.9
138
Product Direction (% positive)
9.5
207
9.0
161
Features by Category
Functionality
9.5
124
Not enough data
9.7
134
Not enough data
9.7
127
Not enough data
9.3
124
Not enough data
9.1
121
Not enough data
9.1
110
Not enough data
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
9.6
92
Not enough data
9.6
92
Not enough data
9.2
82
Not enough data
7.3
8
Not enough data
Management Tools
9.2
78
Not enough data
9.3
77
Not enough data
9.2
78
Not enough data
Generative AI
6.6
39
Not enough data
6.4
39
Not enough data
Agentic AI - Incident Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
9.2
57
Not enough data
9.1
55
Not enough data
9.1
51
Not enough data
Monitoring and Management
8.6
49
Not enough data
9.1
50
Not enough data
9.4
55
Not enough data
Agentic AI - Log Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Preparation
9.2
35
Not enough data
8.6
31
Not enough data
8.2
30
Not enough data
8.3
29
Not enough data
Analysis
8.2
30
Not enough data
8.4
32
Not enough data
8.7
33
Not enough data
8.9
35
Not enough data
8.6
33
Not enough data
9.0
35
Not enough data
Visualization
8.3
33
Not enough data
8.2
31
Not enough data
Agentic AI - Log Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Performance Monitoring (APM)Hide 19 FeaturesShow 19 Features
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Response
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.3
37
7.5
17
Agentic AI - IT Alerting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Better Stack and Freshstatus by Freshworks are categorized as IT Alerting
Unique Categories
Better Stack is categorized as Log Monitoring, Website Monitoring, Cloud Infrastructure Monitoring, Log Analysis, Incident Management, Application Performance Monitoring (APM), and Observability Software
Freshstatus by Freshworks has no unique categories
Reviews
Reviewers' Company Size
Better Stack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Freshstatus by Freshworks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
19.2%
Computer Software
18.5%
Computer & Network Security
7.2%
Internet
5.8%
Marketing and Advertising
5.1%
Other
44.2%
Information Technology and Services
16.7%
Computer Software
14.8%
Computer & Network Security
6.4%
Telecommunications
5.3%
Primary/Secondary Education
5.3%
Other
51.5%
Discussions
Is better Uptime free?
7 Comments
AR
you can start with the free version
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Better Stack has no more discussions with answers
Freshstatus by Freshworks has no discussions with answers
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