Compare Backstory and Balto

Save your comparisonKeep these tools in one place and come back anytime.
Save to board
Add Product
Backstory
Backstory
(630)
4.5 out of 5
Backstory
By Backstory
Get a quote
Balto
Balto
(587)
4.8 out of 5
Balto
By Balto
Get a quote
At a Glance
Backstory
Backstory
Star Rating
(630)4.5 out of 5
Market Segments
Enterprise (54.1% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Backstory
Balto
Balto
Star Rating
(587)4.8 out of 5
Market Segments
Mid-Market (49.8% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Balto
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Balto excels in automation, significantly reducing manual work for users. One user highlighted how Balto provides agents with dynamic prompts for effective discovery questions and rebuttals, streamlining the sales process.
  • Users say that People.ai offers a transformative experience for managing sales motions, with insights that drive data-driven decisions. Reviewers appreciate the platform's user-friendly interface and the depth of information it provides, making it a valuable tool for sales teams.
  • According to verified reviews, Balto's implementation process is notably smooth, with users praising the clarity and support from the implementation team. This ease of setup contrasts with some users' experiences with People.ai, who mentioned challenges in configuration.
  • Reviewers mention that People.ai's customer success team is a standout feature, integrating well with client organizations and influencing product development positively. This level of support is a key differentiator for users who value partnership in their software solutions.
  • Users highlight that Balto's ease of use is a significant advantage, with many finding the platform intuitive and efficient for real-time assistance during calls. This user-friendly design contributes to higher satisfaction ratings compared to People.ai.
  • According to recent feedback, while People.ai has a strong presence in the enterprise market, Balto's focus on the mid-market allows it to cater effectively to a different segment, with users appreciating its tailored features for their specific needs.
Pricing
Entry-Level Pricing
Backstory
No pricing available
Balto
No pricing available
Free Trial
Backstory
No trial information available
Balto
No trial information available
Ratings
Meets Requirements
8.8
413
9.5
418
Ease of Use
8.9
415
9.6
421
Ease of Setup
8.3
82
9.5
229
Ease of Admin
8.3
85
9.4
121
Quality of Support
9.1
330
9.6
406
Has the product been a good partner in doing business?
9.4
87
9.8
123
Product Direction (% positive)
8.0
353
9.8
384
Features by Category
Account Data ManagementHide 20 FeaturesShow 20 Features
8.7
119
Not enough data
Lead Intelligence
8.6
68
Not enough data
8.5
87
Not enough data
Feature Not Available
Not enough data
Lead Management
8.6
67
Not enough data
8.5
68
Not enough data
8.6
69
Not enough data
Marketing Campaigns
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
46
Not enough data
8.6
72
|
Verified
Not enough data
8.7
58
Not enough data
Campaign Execution
Feature Not Available
Not enough data
9.0
71
Not enough data
8.9
69
Not enough data
9.0
55
Not enough data
Agentic AI - Account Data Management
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
AI Sales AssistantHide 20 FeaturesShow 20 Features
8.9
85
Not enough data
Lead Facilitation
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Organization
9.0
54
|
Verified
Not enough data
9.0
54
|
Verified
Not enough data
8.8
52
|
Verified
Not enough data
Performance Analysis
9.0
57
|
Verified
Not enough data
9.0
64
|
Verified
Not enough data
Sales Analysis
8.8
46
|
Verified
Not enough data
9.0
55
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Org ChartHide 12 FeaturesShow 12 Features
8.8
34
Not enough data
Logistics
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Editing & Design
9.2
11
Not enough data
9.4
13
Not enough data
8.6
16
Not enough data
9.0
16
Not enough data
8.7
10
Not enough data
Agentic AI - Org Chart
Feature Not Available
Not enough data
Not enough data
Not enough data
Conversation IntelligenceHide 15 FeaturesShow 15 Features
Not enough data
9.4
246
Call Analytics
Not enough data
9.4
205
Not enough data
9.4
208
Not enough data
9.4
220
Not enough data
Feature Not Available
Artificial Intelligence - Conversation Intelligence
Not enough data
Feature Not Available
Not enough data
9.3
200
Not enough data
Not enough data
Generative AI
Not enough data
9.4
135
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contact Center Quality AssuranceHide 10 FeaturesShow 10 Features
Not enough data
9.5
178
Quality Assurance
Not enough data
9.6
165
Not enough data
9.5
162
Not enough data
9.5
160
Engagement
Not enough data
9.6
170
Not enough data
9.6
164
Not enough data
9.5
168
Performance
Not enough data
9.5
164
Not enough data
9.7
167
Generative AI
Not enough data
9.3
129
Not enough data
9.3
128
Customer Revenue OptimizationHide 14 FeaturesShow 14 Features
8.9
72
Not enough data
Sales Team
9.0
42
Not enough data
8.8
39
Not enough data
8.9
40
Not enough data
Intelligence
9.1
41
Not enough data
Feature Not Available
Not enough data
9.0
39
Not enough data
Mapping
8.9
45
Not enough data
8.9
40
Not enough data
Agentic AI - Customer Revenue Optimization
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Natural Language Generation (NLG)Hide 11 FeaturesShow 11 Features
Not enough data
Not enough data
Data Ingestion
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presentation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Operations & Intelligence (RO&I)Hide 23 FeaturesShow 23 Features
8.6
57
Not enough data
Revenue Sourcing and Forecasting
8.9
27
Not enough data
9.0
37
Not enough data
8.8
36
Not enough data
8.9
25
Not enough data
8.7
29
Not enough data
7.5
6
Not enough data
7.6
7
Not enough data
CRM Data Enrichment
9.2
36
Not enough data
9.1
39
Not enough data
9.3
35
Not enough data
9.3
29
Not enough data
8.0
9
Not enough data
Account Management
8.9
35
Not enough data
Feature Not Available
Not enough data
9.1
33
Not enough data
9.0
38
Not enough data
7.8
10
Not enough data
7.7
5
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Speech AnalyticsHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Sales Performance ManagementHide 14 FeaturesShow 14 Features
8.7
228
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
8.6
82
Not enough data
8.6
91
Not enough data
8.3
55
|
Verified
Not enough data
8.9
119
Not enough data
Personalization
8.7
102
Not enough data
8.9
141
|
Verified
Not enough data
9.0
166
|
Verified
Not enough data
8.7
112
|
Verified
Not enough data
Administrative
8.9
139
|
Verified
Not enough data
8.7
107
|
Verified
Not enough data
8.7
112
Not enough data
Sales AnalyticsHide 18 FeaturesShow 18 Features
8.7
144
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.6
88
Not enough data
8.5
79
Not enough data
8.8
72
Not enough data
8.9
100
Not enough data
8.8
82
Not enough data
Predictive Analytics
8.7
80
Not enough data
8.6
96
Not enough data
8.6
82
Not enough data
8.7
85
Not enough data
Sales Management
8.6
91
Not enough data
8.7
85
Not enough data
8.8
107
Not enough data
9.0
124
Not enough data
Sales CoachingHide 16 FeaturesShow 16 Features
8.7
92
9.4
172
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.6
54
|
Verified
9.4
156
8.4
54
9.5
153
8.5
41
9.3
145
8.7
36
Feature Not Available
Feedback
8.7
45
|
Verified
9.5
143
8.9
60
|
Verified
9.4
153
9.0
45
9.4
147
9.1
60
|
Verified
9.3
148
8.7
56
|
Verified
9.3
150
8.7
49
|
Verified
9.4
151
9.1
49
9.3
147
Generative AI
Not enough data
9.4
84
Revenue AI PlatformsHide 15 FeaturesShow 15 Features
Not enough data
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Customer Support AgentsHide 16 FeaturesShow 16 Features
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI AgentsHide 7 FeaturesShow 7 Features
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Backstory
Backstory
Balto
Balto
Backstory and Balto are categorized as Sales Coaching
Unique Categories
Backstory
Balto
Reviews
Reviewers' Company Size
Backstory
Backstory
Small-Business(50 or fewer emp.)
10.4%
Mid-Market(51-1000 emp.)
35.5%
Enterprise(> 1000 emp.)
54.1%
Balto
Balto
Small-Business(50 or fewer emp.)
24.5%
Mid-Market(51-1000 emp.)
49.8%
Enterprise(> 1000 emp.)
25.7%
Reviewers' Industry
Backstory
Backstory
Computer Software
36.0%
Information Technology and Services
31.8%
Telecommunications
9.4%
Computer & Network Security
5.0%
Internet
2.1%
Other
15.7%
Balto
Balto
Insurance
50.1%
Consumer Services
9.4%
Financial Services
5.1%
Telecommunications
4.2%
Hospital & Health Care
4.0%
Other
27.2%
Alternatives
Backstory
Backstory Alternatives
Clari
Clari
Add Clari
Outreach
Outreach
Add Outreach
Gong
Gong
Add Gong
Aviso
Aviso
Add Aviso
Balto
Balto Alternatives
Observe.AI
Observe.AI
Add Observe.AI
Gong
Gong
Add Gong
Chorus by ZoomInfo
Chorus by ZoomInfo
Add Chorus by ZoomInfo
NiCE CXone
NiCE CXone
Add NiCE CXone
Discussions
Backstory
Backstory Discussions
what is the best use of People.AI for sales reps?
1 Comment
KK
Hello Mitchel, Thank you for your question. We have a page dedicated to People.ai's Solutions for Sales on our website...Read more
Can Salesforce be synced with People.ai?
1 Comment
Terry T.
TT
Yes, absolutelyRead more
Time to reflect activity in PeopleAI
1 Comment
Don L.
DL
What is the polling cycle time to reflect new activity ? Read more
See all discussions
Balto
Balto Discussions
Can we make it capture keywords faster so it can keep up with our screen pops?
2 Comments
LT
Absolutely. Read more
Has there been any thought of Balto in a higher-education context ?
2 Comments
Marc B.
MB
Hi Adonis! Great idea. We've actually looked into using Balto for alumni relations teams to help universities fundraise and keep their alumni engaged. I...Read more
When was Balto created and for what industry was it originally intended for?
1 Comment
Marc B.
MB
Charles, thanks so much for your question! Most people are surprised to learn that the first industry Balto targeted was Home Improvement. We realized...Read more
See all discussions
Ask Backstory a QuestionContact Backstory
Ask Balto a QuestionContact Balto

Spotlight Categories

Add Product
Backstory
Backstory
Get a quote
Balto
Balto
Get a quote