# AVOXI vs CallHippo Comparison
---
## AI Generated Summary
- **G2 reviewers report** that CallHippo excels in overall user satisfaction, reflected in its higher G2 Score compared to AVOXI. Users appreciate the **variety of services** offered, which they feel provide great value for the price.
- **Users say** that CallHippo's setup process is notably straightforward, making it easy to start calling quickly. In contrast, while AVOXI also has a good user interface, some users find that CallHippo's **call quality and reliability** stand out more.
- **Reviewers mention** that CallHippo's features, such as **call recording** and **CRM integration** , enhance their ability to track conversations effectively. AVOXI, while offering global phone numbers, does not seem to provide the same level of comprehensive features that users find beneficial in CallHippo.
- **According to verified reviews** , CallHippo has a significantly larger number of reviews, indicating a more established user base. This larger volume of feedback suggests that users have consistently found CallHippo to be a reliable choice over time.
- **Users highlight** that AVOXI is helpful for calling multiple people and is generally organized, but they also note that it can experience occasional glitches. In comparison, CallHippo users report a smoother experience with fewer interruptions, which is crucial for day-to-day operations.
- **Reviewers appreciate** CallHippo's extensive reporting and dashboard capabilities, which are rated highly by users. AVOXI, while functional, does not seem to match the depth of reporting features that CallHippo provides, which can be a significant factor for businesses needing detailed insights.



| | AVOXI | CallHippo | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 28 | 400 | 
| **Largest Market Segment** | Small-Business (57.1% of reviews) | Small-Business (74.9% of reviews) | 
| **Entry Level Price** | No pricing available | $25.00 Per Month | 

---
## Top Pros & Cons

### AVOXI

Pros:
- Customer Support (1 reviews)
- Easy Setup (1 reviews)

Cons:
- Customer Service (2 reviews)
- Expensive (2 reviews)

### CallHippo

Pros:
- Ease of Use (31 reviews)
- Call Quality (20 reviews)

Cons:
- Expensive (9 reviews)
- High Cost (9 reviews)

---
## Ratings Comparison
| Rating | AVOXI | CallHippo | 
|---|---|---|
  | **Meets Requirements** | 9.0 (24 reviews) | 8.9 (312 reviews) | 
  | **Ease of Use** | 9.2 (24 reviews) | 8.9 (314 reviews) | 
  | **Ease of Setup** | 9.6 (16 reviews) | 8.9 (198 reviews) | 
  | **Ease of Admin** | 9.3 (15 reviews) | 8.8 (146 reviews) | 
  | **Quality of Support** | 8.9 (25 reviews) | 8.9 (316 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (16 reviews) | 8.7 (148 reviews) | 
  | **Product Direction (% positive)** | 7.2 (21 reviews) | 8.3 (281 reviews) | 

---
## Pricing

### AVOXI

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### CallHippo

#### Entry-Level Pricing

Plan: Starter

Price: $25.00 Per Month

Description: Everything in Basic + Telephony

Key Features:
- Free Phone Number 
- SMS (Text Messages)
- MMS

[Browse all 4 editions](https://www.g2.com/products/callhippo/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Contact Center

| Product | Score | Reviews |
|---|---|---|
| **AVOXI** | 7.7/10 | 10 |
| **CallHippo** | 8.7/10 | 112 |

#### Channels

| Feature | AVOXI | CallHippo | 
|---|---|---|
| **Voice** | 7.8 (9 reviews) | 9.1 (94 reviews) ✓ Verified | 
| **Web Chat** | Not enough data | Feature Not Available | 
| **Mobile SMS** | Not enough data | 8.3 (72 reviews) ✓ Verified | 

#### Generative AI

| Feature | AVOXI | CallHippo | 
|---|---|---|
| **AI Text-to-Speech** | Feature Not Available | 8.3 (29 reviews) | 

#### Functions

| Feature | AVOXI | CallHippo | 
|---|---|---|
| **Session Routing** | 7.6 (7 reviews) | 9.0 (55 reviews) ✓ Verified | 
| **Session Queuing** | 7.8 (6 reviews) | 8.8 (55 reviews) ✓ Verified | 
| **Concurrent Calling** | 8.9 (6 reviews) | 8.8 (53 reviews) ✓ Verified | 
| **Auto Dialer** | Feature Not Available | 8.6 (56 reviews) ✓ Verified | 
| **IVR** | 7.6 (7 reviews) | 8.9 (53 reviews) ✓ Verified | 
| **Inbound Screen Pop** | 6.5 (8 reviews) | Feature Not Available | 
| **Persistent Data** | Feature Not Available | 8.8 (52 reviews) ✓ Verified | 

#### Agentic AI - Contact Center

| Feature | AVOXI | CallHippo | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | 8.5 (11 reviews) | 
| **Cross-system Integration** | Not enough data | 8.9 (16 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.6 (12 reviews) | 
| **Proactive Assistance** | Feature Not Available | 8.6 (12 reviews) | 

#### Administrative

| Feature | AVOXI | CallHippo | 
|---|---|---|
| **Session Summary Notes** | 8.1 (6 reviews) | 9.0 (47 reviews) | 
| **Administrator Access** | 7.6 (9 reviews) | 8.9 (62 reviews) ✓ Verified | 
| **Reporting & Dashboards** | 6.9 (9 reviews) | 9.2 (71 reviews) ✓ Verified | 
| **Session Recording** | 7.4 (7 reviews) | 9.1 (62 reviews) ✓ Verified | 
| **Agent Scheduling and Assignment** | 8.0 (5 reviews) | 8.9 (48 reviews) | 

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **AVOXI** | N/A | N/A |
| **CallHippo** | 8.9/10 | 50 |

#### Platform

| Feature | AVOXI | CallHippo | 
|---|---|---|
| **Omnichannel** | Not enough data | 8.4 (36 reviews) | 
| **Mobile Access** | Not enough data | 8.7 (41 reviews) | 
| **Queue Management** | Not enough data | 8.5 (35 reviews) | 
| **Call Routing** | Not enough data | 8.8 (38 reviews) | 
| **Call Back** | Not enough data | 8.8 (42 reviews) | 
| **IVR** | Not enough data | 8.6 (35 reviews) | 
| **Automatic Call Distribution** | Not enough data | 8.8 (36 reviews) | 

#### Generative AI

| Feature | AVOXI | CallHippo | 
|---|---|---|
| **AI Text-to-Speech** | Not enough data | 8.7 (15 reviews) | 

#### Workforce Management

| Feature | AVOXI | CallHippo | 
|---|---|---|
| **Call Monitoring** | Not enough data | 9.2 (40 reviews) | 
| **Performance Evaluation** | Not enough data | 9.2 (44 reviews) | 

#### Call Center Infrastructure (CCI)

| Feature | AVOXI | CallHippo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Administrative

| Feature | AVOXI | CallHippo | 
|---|---|---|
| **Call Recording** | Not enough data | 9.3 (46 reviews) | 
| **Reporting & Dashboards** | Not enough data | 9.3 (43 reviews) | 

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **AVOXI** | N/A | N/A |
| **CallHippo** | N/A | N/A |

#### Basic Communication - Cloud PBX

| Feature | AVOXI | CallHippo | 
|---|---|---|
| **Call Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Scalability** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Mobile Accessibility** | Not enough data | Not enough data | 
| **Accessibility** | Not enough data | Not enough data | 

#### Advanced Features - Cloud PBX

| Feature | AVOXI | CallHippo | 
|---|---|---|
| **Security and Compliance** | Not enough data | Not enough data | 
| **Analytics and Reporting** | Not enough data | Not enough data | 
| **Support and Reliability** | Not enough data | Not enough data | 
| **Automated attendant** | Not enough data | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **AVOXI** | 7.6/10 | 13 |
| **CallHippo** | 8.6/10 | 138 |

#### Platform Basics - VoIP Providers

| Feature | AVOXI | CallHippo | 
|---|---|---|
| **PBX systems, VoIP Softphone** | Not enough data | Not enough data | 
| **Call Management** | Not enough data | 9.2 (6 reviews) | 
| **Network monitoring** | Not enough data | 9.3 (5 reviews) | 
| **Integrations** | Not enough data | 8.1 (6 reviews) | 
| **Virtual PBX** | Not enough data | Not enough data | 
| **SIP trunking services** | Not enough data | Not enough data | 

#### Basic Communication

| Feature | AVOXI | CallHippo | 
|---|---|---|
| **Phone Calls** | 8.2 (13 reviews) | 8.8 (124 reviews) ✓ Verified | 
| **Instant Messaging** | Feature Not Available | 8.3 (93 reviews) | 
| **Conference Calls** | 7.0 (9 reviews) | 8.2 (82 reviews) ✓ Verified | 
| **Desk-to-Desk Calls** | Feature Not Available | 8.5 (84 reviews) ✓ Verified | 

#### Agentic AI - VoIP Providers

| Feature | AVOXI | CallHippo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 

#### Access

| Feature | AVOXI | CallHippo | 
|---|---|---|
| **Software Pairing** | Feature Not Available | 8.4 (78 reviews) | 
| **Browser Extension** | 6.0 (8 reviews) | 8.5 (91 reviews) | 
| **Individual Download** | Feature Not Available | 8.8 (83 reviews) | 

#### Advanced Features

| Feature | AVOXI | CallHippo | 
|---|---|---|
| **Hold Music** | 7.9 (11 reviews) | 8.3 (78 reviews) ✓ Verified | 
| **Automated Attendants** | 8.2 (11 reviews) | 8.3 (80 reviews) ✓ Verified | 
| **VOiP Number** | 8.5 (13 reviews) | 8.8 (110 reviews) ✓ Verified | 

---
## Categories
**Shared Categories (2):** [VoIP Providers](https://www.g2.com/categories/voip-providers), [Contact Center Software](https://www.g2.com/categories/contact-center)

**Unique to AVOXI (1):** [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms)

**Unique to CallHippo (1):** [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci)


---
## Reviewer Demographics

### By Company Size

| Segment | AVOXI | CallHippo | 
|---|---|---|
| **Small-Business** | 57.1% | 74.9% | 
| **Mid-Market** | 39.3% | 22.1% | 
| **Enterprise** | 3.6% | 3.1% | 

### By Industry

#### AVOXI

- **Hospital & Health Care:** 17.9%
- **Telecommunications:** 14.3%
- **Information Technology and Services:** 10.7%
- **Retail:** 7.1%
- **Medical Devices:** 7.1%
- **Information Services:** 7.1%
- **Medical Practice:** 3.6%
- **Marketing and Advertising:** 3.6%
- **Market Research:** 3.6%
- **Hospitality:** 3.6%
- **Other:** 21.4%

#### CallHippo

- **Information Technology and Services:** 16.9%
- **Computer Software:** 7.9%
- **Marketing and Advertising:** 7.7%
- **Education Management:** 5.9%
- **Consumer Services:** 3.1%
- **Financial Services:** 2.8%
- **Accounting:** 2.6%
- **E-Learning:** 2.3%
- **Staffing and Recruiting:** 2.3%
- **Retail:** 2.1%
- **Other:** 46.4%

---
## Alternatives

### Alternatives to AVOXI

- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1841 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1549 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1589 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [Ringover](https://www.g2.com/products/ringover/reviews) — 4.6/5 stars (491 reviews)
- [KrispCall](https://www.g2.com/products/krispcall/reviews) — 4.5/5 stars (354 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2385 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3377 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2504 reviews)

### Alternatives to CallHippo

- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1589 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1841 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1371 reviews)
- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3377 reviews)
- [KrispCall](https://www.g2.com/products/krispcall/reviews) — 4.5/5 stars (354 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2385 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2504 reviews)
- [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) — 4.8/5 stars (865 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4168 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3567 reviews)

---
## Top Discussions

### AVOXI

- Title: [What does AVOXI do?](https://www.g2.com/discussions/what-does-avoxi-do) — 1 comment, 1 upvote
  > **Top comment:** "It lets you make calls and receive calls, its a contact center app. "

### CallHippo

- Title: [How can I get better prices from CallHippo?](https://www.g2.com/discussions/25313-how-can-i-get-better-prices-from-callhippo) — 5 comments, 1 upvote
  > **Top comment:** "Contact their Sales dept"
- Title: [What is CallHippo used for?](https://www.g2.com/discussions/what-is-callhippo-used-for) — 2 comments
  > **Top comment:** "<p>Calling Software</p>"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/avoxi-vs-callhippo)