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Compare Autotask and Kantata Professional Services Automation (formerly Mavenlink+ Kimble) 
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At a Glance
Market Segments
Small-Business (68.6% of reviews)
Mid-Market (58.2% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Autotask
Star Rating
(520)4.3 out of 5
Market Segments
Small-Business (68.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about AutotaskKantata Professional Services Automation (formerly Mavenlink+ Kimble)
Star Rating
(1,497)4.2 out of 5
Market Segments
Mid-Market (58.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Autotask excels in workflow management with a score of 8.2, allowing for seamless project execution, while Kantata Professional Services Automation scores lower at 7.3, indicating that users find Autotask's workflow features more robust and user-friendly.
- Reviewers mention that Autotask's quality of support is rated at 8.2, slightly below Kantata's 8.3, but many users appreciate Autotask's quick response times and knowledgeable staff, making it a reliable choice for ongoing assistance.
- G2 users highlight that Autotask's ease of use is rated at 7.9, which is higher than Kantata's 7.7, suggesting that users find Autotask's interface more intuitive and easier to navigate, especially for new users.
- Users on G2 report that Autotask's project tracking capabilities score 7.0, while Kantata shines with an 8.0, indicating that users find Kantata's tracking features more comprehensive and effective for monitoring project progress.
- Reviewers mention that Autotask's resource management features score 7.6, but Kantata outperforms with a score of 8.1, suggesting that users appreciate Kantata's advanced tools for managing team resources and optimizing project assignments.
- Users say that Autotask's reporting capabilities score 7.4, while Kantata leads with an 8.0, indicating that users find Kantata's reporting tools more detailed and useful for generating insights into project performance and financials.
Pricing
Entry-Level Pricing
Autotask
No pricing availableKantata Professional Services Automation (formerly Mavenlink+ Kimble)
No pricing availableFree Trial
Autotask
No trial information availableKantata Professional Services Automation (formerly Mavenlink+ Kimble)
No trial information availableRatings
Meets Requirements
8.5
447
8.1
1,176
Ease of Use
8.0
479
7.7
1,187
Ease of Setup
7.5
367
7.2
706
Ease of Admin
7.7
265
7.7
742
Quality of Support
8.2
416
8.3
1,073
Has the product been a good partner in doing business?
8.4
257
8.6
734
Product Direction (% positive)
8.5
445
8.4
1,106
Features by Category
Tasks
Not enough data
8.1
382
|
Verified
Not enough data
8.1
379
|
Verified
Not enough data
7.3
337
|
Verified
Not enough data
7.1
321
|
Verified
Not enough data
7.3
330
|
Verified
Not enough data
6.5
288
|
Verified
Not enough data
7.2
322
|
Verified
Not enough data
7.0
312
|
Verified
Projects
Not enough data
7.9
359
|
Verified
Not enough data
7.6
306
|
Verified
Not enough data
7.4
338
|
Verified
Not enough data
7.3
340
|
Verified
Not enough data
7.4
331
|
Verified
Not enough data
8.0
350
|
Verified
Not enough data
7.0
279
|
Verified
Not enough data
7.7
348
|
Verified
Not enough data
7.1
260
|
Verified
Not enough data
8.4
399
|
Verified
Not enough data
7.2
292
|
Verified
Resource Management
Not enough data
7.7
336
|
Verified
Not enough data
7.8
349
|
Verified
Not enough data
7.9
355
|
Verified
Project Monitoring
Not enough data
7.4
317
|
Verified
Not enough data
7.9
358
|
Verified
Not enough data
7.8
360
|
Verified
Generative AI
Not enough data
5.0
90
Not enough data
4.7
88
Agentic AI - Project Management
Not enough data
3.6
15
Not enough data
4.0
16
Not enough data
3.4
15
Not enough data
3.9
17
Not enough data
3.7
17
Not enough data
3.5
17
Not enough data
4.0
17
Administration
8.0
178
Not enough data
8.0
180
Not enough data
8.1
182
Not enough data
Service Desk
9.1
185
Not enough data
8.5
182
Not enough data
8.4
182
Not enough data
Management
8.2
180
Not enough data
8.3
181
Not enough data
8.4
178
Not enough data
8.0
176
Not enough data
7.5
172
Not enough data
Functionality
9.2
180
Not enough data
8.4
177
Not enough data
8.6
180
Not enough data
8.3
178
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
5.6
11
Not enough data
5.8
11
Not enough data
6.2
11
Not enough data
5.9
11
Not enough data
6.1
11
Not enough data
5.3
10
Not enough data
6.2
11
Not enough data
Planning
Not enough data
7.8
335
Not enough data
7.9
354
Not enough data
7.9
354
Optimization
Not enough data
7.8
343
Not enough data
7.9
357
Not enough data
7.2
315
Customer Management
8.0
181
|
Verified
6.9
173
|
Verified
7.1
178
|
Verified
6.9
175
|
Verified
6.1
175
|
Verified
5.6
133
|
Verified
7.2
180
|
Verified
6.4
138
|
Verified
Project Management
6.9
179
7.7
221
|
Verified
7.0
177
|
Verified
8.0
229
|
Verified
7.3
173
|
Verified
7.8
212
|
Verified
7.6
174
|
Verified
8.0
227
|
Verified
Accounting
7.2
173
7.5
206
7.3
172
|
Verified
7.2
192
|
Verified
6.5
166
6.6
146
|
Verified
6.8
170
7.2
192
|
Verified
6.5
168
|
Verified
7.7
203
|
Verified
Portfolio Management
6.8
168
7.4
165
6.8
167
7.2
164
|
Verified
6.6
165
6.6
160
6.6
164
6.7
144
|
Verified
Analytics
6.7
167
|
Verified
7.9
211
|
Verified
7.4
172
|
Verified
8.0
228
|
Verified
7.4
168
|
Verified
7.4
194
|
Verified
Administration
7.8
176
|
Verified
7.1
184
|
Verified
8.2
171
|
Verified
7.3
195
|
Verified
8.0
173
|
Verified
7.6
198
|
Verified
Platform
8.3
171
|
Verified
7.0
161
|
Verified
7.4
160
|
Verified
6.9
154
|
Verified
8.6
172
|
Verified
7.9
212
|
Verified
6.4
164
|
Verified
5.7
168
|
Verified
4.7
161
|
Verified
4.6
123
|
Verified
Generative AI
5.8
88
4.5
49
6.1
88
4.4
51
Artificial Intelligence - Professional Services Automation
5.3
32
6.0
12
5.1
31
5.1
13
6.2
30
5.5
14
Agentic AI - Professional Services Automation
5.6
32
4.6
12
5.6
32
4.2
12
Automation
Not enough data
7.2
150
Not enough data
7.0
164
Not enough data
7.3
160
Administration
Not enough data
7.8
169
Not enough data
7.4
150
Not enough data
8.3
174
Project management
Not enough data
7.7
165
Not enough data
7.4
162
Not enough data
8.0
169
Not enough data
7.5
163
Not enough data
7.8
172
Not enough data
7.2
148
Not enough data
7.9
177
Workload
Not enough data
8.1
173
Not enough data
7.5
163
Not enough data
7.3
152
Not enough data
7.8
167
Communication & Collaboration
Not enough data
7.0
157
Not enough data
6.8
153
Not enough data
7.6
162
Cost Management
Not enough data
8.2
167
Not enough data
8.8
187
Not enough data
8.1
160
Integration
Not enough data
7.2
132
Not enough data
7.1
131
Not enough data
6.9
113
Generative AI
Not enough data
5.5
46
Not enough data
5.4
47
Agentic AI - Work Management
Not enough data
4.1
13
Not enough data
4.1
13
Not enough data
3.5
12
Not enough data
3.7
13
Incident Management
8.1
237
Not enough data
8.4
236
Not enough data
8.4
235
Not enough data
7.0
230
Not enough data
7.3
231
Not enough data
Reporting
8.7
234
Not enough data
8.8
234
Not enough data
7.4
228
Not enough data
Access & Usability
6.1
230
Not enough data
7.9
230
Not enough data
7.2
225
Not enough data
7.6
223
Not enough data
Agentic AI - Service Desk
5.6
14
Not enough data
5.6
14
Not enough data
5.2
14
Not enough data
4.8
14
Not enough data
4.4
13
Not enough data
4.5
13
Not enough data
5.1
14
Not enough data
Categories
Categories
Shared Categories
Autotask and Kantata Professional Services Automation (formerly Mavenlink+ Kimble) are categorized as Professional Services Automation
Unique Categories
Autotask is categorized as IT Service Management (ITSM) Tools and Service Desk
Kantata Professional Services Automation (formerly Mavenlink+ Kimble) is categorized as Resource Management, Project Management, and Work Management
Reviews
Reviewers' Company Size
Autotask
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Kantata Professional Services Automation (formerly Mavenlink+ Kimble)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
52.4%
Computer & Network Security
17.3%
Computer Software
6.3%
Computer Networking
3.4%
Telecommunications
2.4%
Other
18.3%
Information Technology and Services
25.1%
Computer Software
14.5%
Marketing and Advertising
14.2%
Management Consulting
9.6%
Consulting
3.1%
Other
33.4%
Alternatives
Discussions
What is Autotask Professional Services Automation (PSA) used for?
2 Comments
UA
A tool (CRM plus ERP Module) specifically designed for the Managed IT Service Providers (MSPs). This tool not only helps in capturing the long term contracts...Read more
Autotask has no more discussions with answers
Does Mavenlink have an integration platform?
2 Comments
RS
Yes, you can. We needed a way to get monthly, recurring tasks to repeat for our retainer clients and Mavenlink created an integration for us.Read more
What is Mavenlink?
1 Comment
Official Response from Kantata Professional Services Automation (formerly Mavenlink+ Kimble)
Mavenlink sits between your CRM & Backend Accounting Software (General Ledger). It allows you to know the availability of every resource, the status of every...Read more
Who uses Mavenlink?
1 Comment
Official Response from Kantata Professional Services Automation (formerly Mavenlink+ Kimble)
Consulting / Professional Services - Every consultant acts as a project manager, whether for a big team or independently, so they need a tool to monitor both...Read more
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