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At a Glance
Market Segments
Mid-Market (50.0% of reviews)
Small-Business (44.0% of reviews)
Entry-Level Pricing
No pricing available
Starting at $25.00 1 user Per Month
Aurea CRM
Star Rating
(23)4.1 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Aurea CRMCreatio
Star Rating
(311)4.7 out of 5
Market Segments
Small-Business (44.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $25.00 1 user Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Creatio excels in Email Marketing, particularly with features like Email and Mobile Preview and Manage Email Lists, achieving scores of 9.3 and 9.4 respectively, while Aurea CRM falls short with lower scores of 7.7 in Email Marketing.
- Reviewers mention that Creatio's Sales Force Automation capabilities, such as Contact & Account Management and Opportunity & Pipeline Management, are rated significantly higher at 9.0 and 8.9, compared to Aurea CRM's 8.2 and 8.2, indicating a more robust solution for managing sales processes.
- G2 users highlight that Creatio's Quality of Support is rated at 9.2, showcasing a strong commitment to customer service, while Aurea CRM's support quality is rated at 7.9, suggesting potential challenges in user assistance.
- Users on G2 report that Creatio's Marketing Automation Integration is rated at 8.3, which is a notable strength, while Aurea CRM's integration capabilities are perceived as weaker, with a score of 7.3 in Social Media Integration.
- Reviewers mention that Creatio's User Interface Design is highly praised, particularly for its WYSIWYG Editor which scored 9.6, making it easier for users to create and manage content, whereas Aurea CRM's interface does not receive the same level of acclaim.
- Users say that Creatio's Workflow Automation features, rated at 9.3, provide a seamless experience for automating tasks, while Aurea CRM's capabilities in this area are less impressive, with a score of 8.3, indicating a gap in efficiency for users looking to streamline their processes.
Pricing
Entry-Level Pricing
Aurea CRM
No pricing availableCreatio
Growth
Starting at $25.00
1 user Per Month
Provide automation to SMB clients
- No-code user interface designer
- Customization via scripts
- Unlimited number of records
Free Trial
Aurea CRM
No trial information availableCreatio
Free Trial is available
Ratings
Meets Requirements
8.6
17
9.1
222
Ease of Use
8.7
17
9.0
249
Ease of Setup
7.6
9
8.4
150
Ease of Admin
8.8
8
8.6
119
Quality of Support
7.9
17
9.1
220
Has the product been a good partner in doing business?
9.4
8
9.2
118
Product Direction (% positive)
8.6
17
9.2
207
Features by Category
Sales Force Automation
8.2
13
|
Verified
9.0
152
|
Verified
7.4
11
|
Verified
9.0
91
8.2
13
|
Verified
8.9
144
|
Verified
7.6
13
|
Verified
8.8
148
|
Verified
7.9
11
|
Verified
8.7
117
|
Verified
8.5
12
|
Verified
8.7
132
|
Verified
7.9
12
|
Verified
8.6
129
|
Verified
8.1
13
|
Verified
8.8
125
|
Verified
7.7
11
|
Verified
8.9
121
|
Verified
Marketing Automation
7.7
11
|
Verified
8.8
132
|
Verified
8.6
11
|
Verified
8.9
123
|
Verified
8.5
11
|
Verified
9.1
141
|
Verified
8.7
10
|
Verified
8.9
109
|
Verified
Customer Support
8.6
12
|
Verified
9.1
122
|
Verified
7.7
11
|
Verified
8.8
113
|
Verified
7.9
12
|
Verified
8.9
128
|
Verified
7.4
12
|
Verified
8.8
110
|
Verified
7.9
11
|
Verified
9.1
115
|
Verified
Reporting & Analytics
8.3
12
|
Verified
8.8
147
|
Verified
8.3
13
|
Verified
9.0
155
|
Verified
8.1
13
|
Verified
8.7
120
|
Verified
Mobile & Social
8.1
9
8.6
115
|
Verified
Feature Not Available
8.5
110
|
Verified
8.3
11
|
Verified
8.5
122
|
Verified
Platform
8.6
7
|
Verified
8.8
96
|
Verified
8.6
7
|
Verified
9.0
97
|
Verified
9.4
6
|
Verified
8.8
97
|
Verified
9.3
7
|
Verified
8.7
70
7.8
6
|
Verified
8.9
79
|
Verified
Feature Not Available
8.7
82
|
Verified
8.3
7
|
Verified
8.8
91
|
Verified
8.1
6
|
Verified
8.6
76
|
Verified
Integration
7.9
7
|
Verified
8.8
98
|
Verified
8.3
5
|
Verified
8.7
81
|
Verified
8.7
5
|
Verified
8.5
75
Generative AI
Not enough data
9.0
28
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
8.3
5
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
5
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Retail Distributed Order Management SystemsHide 8 FeaturesShow 8 Features
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Control
Not enough data
Not enough data
Not enough data
Not enough data
Omni-Channel
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Setup
Not enough data
9.2
22
Not enough data
8.9
22
Not enough data
8.9
19
Not enough data
9.1
24
Management
Not enough data
8.9
19
Not enough data
8.9
18
Not enough data
8.8
20
Generative AI
Not enough data
9.0
10
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
8.8
17
|
Verified
Not enough data
8.1
17
|
Verified
Not enough data
8.2
16
Not enough data
8.3
17
Not enough data
8.8
19
Generative AI
Not enough data
9.3
5
Functions
Not enough data
8.5
19
Not enough data
8.6
18
Not enough data
8.9
19
|
Verified
Not enough data
8.5
14
Not enough data
7.9
15
Not enough data
8.4
16
Not enough data
8.1
16
|
Verified
Not enough data
8.5
17
|
Verified
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
8.3
19
|
Verified
Not enough data
9.3
22
|
Verified
Not enough data
9.0
23
|
Verified
Not enough data
7.7
15
Not enough data
9.2
18
Digital Workflows
Not enough data
9.0
10
Not enough data
9.5
13
Not enough data
9.1
13
Forms
Not enough data
9.2
12
Not enough data
9.2
12
Not enough data
8.5
12
Automation
Not enough data
9.4
13
Not enough data
9.4
12
Not enough data
8.8
11
Not enough data
8.2
11
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
Not enough data
9.2
8
Not enough data
9.3
10
Not enough data
8.8
7
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
Not enough data
8.3
8
Not enough data
8.8
8
Not enough data
7.9
7
Not enough data
8.6
7
Analytics
Not enough data
8.7
9
Not enough data
8.8
10
Customization
Not enough data
8.5
8
Not enough data
8.6
7
Not enough data
9.0
7
Not enough data
9.0
8
Revenue Operations & Intelligence (RO&I)Hide 23 FeaturesShow 23 Features
Not enough data
Not enough data
Revenue Sourcing and Forecasting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
CRM Data Enrichment
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Account Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Retail Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
8.9
23
Not enough data
8.9
24
Not enough data
8.5
20
Not enough data
8.6
25
Not enough data
9.0
21
Predictive Analytics
Not enough data
9.2
22
Not enough data
8.8
23
Not enough data
8.4
20
Not enough data
8.8
23
Sales Management
Not enough data
8.7
26
Not enough data
8.5
21
Not enough data
9.2
24
Not enough data
8.6
27
User Interface Design
Not enough data
9.5
22
Not enough data
9.0
23
Not enough data
9.0
24
Not enough data
9.5
28
Data Control
Not enough data
9.0
25
Not enough data
9.0
25
Not enough data
9.4
25
Publishing
Not enough data
9.2
24
Not enough data
9.2
23
Not enough data
9.3
23
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Aurea CRM and Creatio are categorized as CRM
Unique Categories
Aurea CRM has no unique categories
Creatio is categorized as Retail Analytics, Workflow Management, Digital Process Automation (DPA), Retail Distributed Order Management Systems, No-Code Development Platforms, Sales Analytics, Lead Capture, Help Desk, Contact Center, AI Agents For Business Operations, and Revenue Operations & Intelligence (RO&I)
Reviews
Reviewers' Company Size
Aurea CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Creatio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
21.1%
Biotechnology
10.5%
Telecommunications
5.3%
Restaurants
5.3%
Marketing and Advertising
5.3%
Other
52.6%
Information Technology and Services
18.0%
Computer Software
10.9%
Financial Services
6.0%
Banking
4.9%
Telecommunications
2.6%
Other
57.7%
Alternatives
Discussions
What is Aurea CRM?
1 Comment
AM
It was hard to like anything since their reliability was so poor.Read more
Aurea CRM has no more discussions with answers
what makes bpm'online better than other CRM systems
2 Comments
CZ
It's easier to organize customer data, better plan activities and analyze them. Campaigns are now better and information can be used in more effective ways.Read more
Creatio has no more discussions with answers
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