G2 reviewers report that GWI excels in user-friendliness, with many praising its intuitive interface and the ability to easily drill down into specific audience data. Users appreciate the extensive coverage of metrics and markets, making it a go-to tool for consumer research.
Users say that Audiense shines in its audience clustering capabilities, allowing for deep exploration of demographics and interests. The integration with IBM Watson for personality insights is highlighted as a standout feature, enhancing the software's flexibility and depth.
Reviewers mention that while GWI has a higher overall satisfaction score, Audiense's detailed ratings in areas like audience insights and segmentation are impressive, indicating that it may offer more specialized features for users focused on audience analysis.
According to verified reviews, GWI's implementation process is noted for being quick and straightforward, which is a significant advantage for teams looking to get up and running without extensive setup time. In contrast, some users of Audiense have expressed a desire for a more streamlined onboarding experience.
Users highlight that GWI's support quality is exceptional, with a high rating reflecting its responsiveness and helpfulness. Audiense also receives positive feedback for its support, but GWI's slightly higher score suggests a more consistent experience for users needing assistance.
Reviewers note that while GWI offers a free entry-level option, making it accessible for mid-market users, Audiense's pricing structure may be a barrier for smaller businesses. However, Audiense's robust features may justify the investment for those who can afford it.
Pricing
Entry-Level Pricing
Audiense
Twitter Marketing
from $948
billed annually
aka Socialbro
Best time to tweet for Twitter
Browse your community for Twitter and Instagram
Filter, Follow & Unfollow for Twitter and Instagram
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