G2 reviewers report that Attentive excels in user satisfaction, boasting a high overall rating and a wealth of recent positive feedback, while Mobivity struggles to match this level of acclaim, particularly in the SMS marketing space.
Users say that Attentive's platform is not only easy to use but also offers effective personalization and automation features, making it a favorite for daily operations. In contrast, Mobivity's users appreciate specific features like the ability to schedule texts and the "refer a friend" option, but overall satisfaction appears lower.
Reviewers mention that Attentive's implementation process is straightforward, with many users highlighting how quickly they were able to get started. Mobivity, while offering some useful features, does not receive the same level of praise for its setup experience.
According to verified reviews, Attentive's customer support is frequently described as responsive and helpful, contributing to a positive user experience. Mobivity users have noted the support team as a strong point, but the overall volume of feedback suggests that Attentive's support is more consistently recognized.
Users highlight that Attentive's reporting analytics and segmentation tools are particularly beneficial for strategizing and tracking performance, which many find essential for their marketing efforts. Mobivity users appreciate its integration with CRM systems, but the lack of recent reviews indicates less engagement with the platform.
G2 reviewers indicate that Attentive has a strong market presence, reflected in its large number of reviews and high satisfaction scores, making it a reliable choice for small businesses. Mobivity, while serving a significant mid-market segment, has fewer reviews and lower scores, suggesting it may not be as widely adopted or trusted.
Pricing
Entry-Level Pricing
Attentive
No pricing available
Mobivity
No pricing available
Free Trial
Attentive
Free Trial is available
Mobivity
No trial information available
Ratings
Meets Requirements
8.9
944
Not enough data
Ease of Use
9.1
953
Not enough data
Ease of Setup
8.8
689
Not enough data
Ease of Admin
8.9
393
Not enough data
Quality of Support
9.3
937
Not enough data
Has the product been a good partner in doing business?
What is the best way to reduce subscribers opting out of text messages
6 Comments
JT
Relevant and segmented messages. Limit the number of 'site wide' offers - communicate based on the customer persona or past site/purchase behavior.Read more
Will there be full email options for Attentive soon?
3 Comments
Official Response from Attentive
Hi Live Fabulously team, we've flagged this question to your CSM and they'll be reaching out directly to you. Thanks!Read more
Conversion rate has slowed in Q1, any tips or advice?
1 Comment
Official Response from Attentive
Hi Ceata, there are a few strategies that can optimize CVR. It's best if your CSM gives recommendations more specific to your business, so we'll have them...Read more
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