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Compare Assembled WFM and Deputy

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At a Glance
Assembled WFM
Assembled WFM
Star Rating
(149)4.6 out of 5
Market Segments
Mid-Market (60.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Us 1 Agent
Browse all 3 pricing plans
Deputy
Deputy
Star Rating
(659)4.6 out of 5
Market Segments
Small-Business (57.2% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$5.00 1 User Per Month
Free Trial is available
Browse all 6 pricing plans

Assembled WFM vs Deputy

When assessing the two solutions, reviewers found Deputy easier to use and set up. However, Assembled WFM is easier to administer. Reviewers also preferred doing business with Assembled WFM overall.

  • Reviewers felt that Deputy meets the needs of their business better than Assembled WFM.
  • When comparing quality of ongoing product support, reviewers felt that Assembled WFM is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Assembled WFM over Deputy.
Pricing
Entry-Level Pricing
Assembled WFM
Enterprise
Contact Us
1 Agent
Browse all 3 pricing plans
Deputy
Lite
$5.00
1 User Per Month
Browse all 6 pricing plans
Free Trial
Assembled WFM
No trial information available
Deputy
Free Trial is available
Ratings
Meets Requirements
8.7
120
9.1
543
Ease of Use
9.1
120
9.2
552
Ease of Setup
9.1
96
9.2
458
Ease of Admin
9.2
76
9.1
230
Quality of Support
9.2
113
9.0
479
Has the product been a good partner in doing business?
9.5
72
9.2
228
Product Direction (% positive)
9.8
114
9.3
548
Features by Category
Not enough data
8.8
231
Automation
Not enough data
8.7
193
Logistics
Not enough data
8.6
198
Not enough data
8.6
195
Not enough data
8.5
188
Management
Not enough data
8.8
201
Not enough data
9.0
208
Not enough data
8.8
205
Not enough data
9.1
209
Not enough data
9.0
204
Not enough data
9.0
203
Not enough data
8.7
196
Monitoring
Not enough data
8.5
187
Not enough data
8.6
187
Not enough data
8.6
193
Business Instant MessagingHide 15 FeaturesShow 15 Features
Not enough data
Not enough data
Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Business Instant Messaging
Not enough data
Not enough data
AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
8.3
82
8.6
185
Platform Basics
8.5
76
8.5
168
8.4
78
9.0
172
9.0
74
8.9
173
Platform Content
8.1
71
8.7
167
7.6
52
8.2
152
7.8
55
Feature Not Available
Platform Additional Functionality
8.6
73
8.4
161
7.2
57
9.0
168
8.6
70
8.4
156
8.4
66
8.5
163
8.2
59
Feature Not Available
Contact Center WorkforceHide 10 FeaturesShow 10 Features
8.0
38
Not enough data
Workforce Management
8.8
35
|
Verified
Not enough data
7.9
32
|
Verified
Not enough data
8.7
36
|
Verified
Not enough data
8.4
32
|
Verified
Not enough data
5.2
17
Not enough data
Administration
7.8
34
|
Verified
Not enough data
8.0
33
|
Verified
Not enough data
8.5
35
|
Verified
Not enough data
8.4
35
|
Verified
Not enough data
8.7
35
|
Verified
Not enough data
Customer Service AutomationHide 9 FeaturesShow 9 Features
7.9
8
Not enough data
Customer Support
8.5
8
Not enough data
7.5
8
Not enough data
7.7
8
Not enough data
Automation
8.1
8
Not enough data
8.3
8
Not enough data
7.9
8
Not enough data
Artificial Intelligence
8.3
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
Not enough data
8.6
245
Time Tracking
Not enough data
9.4
227
Not enough data
9.0
196
Not enough data
8.7
182
Client Invoicing
Not enough data
Feature Not Available
Not enough data
7.9
142
Not enough data
7.8
136
Mobile Time Tracking
Not enough data
9.2
191
Administration
Not enough data
8.5
170
Not enough data
8.7
174
Not enough data
8.7
175
Not enough data
Feature Not Available
Not enough data
8.9
189
Platform
Not enough data
8.7
183
Not enough data
8.3
148
Not enough data
8.5
77
Not enough data
9.0
187
Not enough data
8.9
178
Not enough data
7.8
133
8.3
79
8.7
238
Platform
8.3
63
8.1
138
8.3
61
8.2
121
8.6
54
8.7
57
9.2
63
8.8
156
8.9
63
9.1
155
7.0
59
9.0
148
8.4
62
8.6
146
8.4
62
8.7
148
Workforce Management Platform Features
8.6
70
8.4
189
9.0
73
9.3
216
8.8
71
9.3
209
8.5
71
8.8
204
8.0
66
8.3
177
7.9
64
7.9
167
8.6
67
8.4
173
8.4
69
8.8
185
6.3
60
8.9
199
7.6
64
8.8
199
Categories
Categories
Shared Categories
Assembled WFM
Assembled WFM
Deputy
Deputy
Assembled WFM and Deputy are categorized as Employee Scheduling and Workforce Management
Unique Categories
Assembled WFM
Assembled WFM is categorized as Customer Service Automation and Contact Center Workforce
Reviews
Reviewers' Company Size
Assembled WFM
Assembled WFM
Small-Business(50 or fewer emp.)
22.4%
Mid-Market(51-1000 emp.)
60.5%
Enterprise(> 1000 emp.)
17.0%
Deputy
Deputy
Small-Business(50 or fewer emp.)
57.2%
Mid-Market(51-1000 emp.)
35.2%
Enterprise(> 1000 emp.)
7.7%
Reviewers' Industry
Assembled WFM
Assembled WFM
Financial Services
12.9%
Consumer Services
12.2%
Information Technology and Services
11.6%
Computer Software
11.6%
Retail
8.2%
Other
43.5%
Deputy
Deputy
Hospitality
15.2%
Retail
11.8%
Hospital & Health Care
8.4%
Food & Beverages
7.2%
Health, Wellness and Fitness
4.6%
Other
52.9%
Alternatives
Assembled WFM
Assembled WFM Alternatives
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Calabrio ONE
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Playvox WFM
Playvox WFM
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Verint Workforce Management
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Genesys Cloud CX
Genesys Cloud CX
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Deputy
Deputy Alternatives
Connecteam
Connecteam
Add Connecteam
When I Work
When I Work
Add When I Work
Humanity Schedule by TCP
Humanity Schedule by TCP
Add Humanity Schedule by TCP
Homebase
Homebase
Add Homebase
Discussions
Assembled WFM
Assembled WFM Discussions
Monty the Mongoose crying
Assembled WFM has no discussions with answers
Deputy
Deputy Discussions
Can Deputy track your location?
2 Comments
What is Deputy used for?
1 Comment
Dominic N.
DN
Deputy’s workforce management platform includes best-in-class employee scheduling, streamlined hiring and onboarding, time and attendance tracking, team...Read more
Monty the Mongoose crying
Deputy has no more discussions with answers