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It's the fastest tool implementation I've done in my career! The tool is intuitive and was able too simplify the complexities that comes with end-to-end workforce management.
They are quick to build what we need and if not, provides solution that we would not have thought otherwise. That's true partnership!
The open API has also made integration to systems seamless! We are able to create AI assistants in our platform of choice given this flexibility.
At the moment, Assembled WFM is well integrated in our "keep the lights on" processes: freeing up capacity in my WFM team and making our operations at least 25% more efficient. Review collected by and hosted on G2.com.
Customer support hours is not too friendly with APAC time i.e. only half of tickets we submitted are answered within 24 hours. We rarely have issues to raise a ticket but it can be crucial for a 24x7 operations such as hours. Review collected by and hosted on G2.com.
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Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.
