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Compare Amplitude Guides & Surveys and Userpilot

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At a Glance
Amplitude Guides & Surveys
Amplitude Guides & Surveys
Star Rating
(166)4.8 out of 5
Market Segments
Small-Business (62.4% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Free Trial is available
Browse all 3 pricing plans
Userpilot
Userpilot
Star Rating
(884)4.6 out of 5
Market Segments
Mid-Market (56.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $249.00
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Userpilot excels in its Survey Management capabilities, particularly with its Survey Builder which has a score of 8.4. In contrast, Command AI's survey features are less robust, with users mentioning a lower score of 7.6 for Survey Distribution.
  • Reviewers mention that Command AI shines in Behavior-responsive Messaging, achieving a score of 9.4, while Userpilot's score of 8.5 indicates it may not be as effective in delivering personalized user experiences.
  • G2 users highlight Userpilot's strong Quality of Support with a score of 9.5, which is slightly lower than Command AI's impressive 9.9. Users report that Command AI's support team is highly responsive and helpful.
  • Users on G2 note that Command AI offers superior Natural Language Understanding (NLU), which enhances its Route To Human feature, scoring 9.4 compared to Userpilot's performance in this area, which is not as highly rated.
  • Reviewers say that Userpilot's Account-Level Analytics and User-Level Analytics both score 8.6, indicating a solid performance. However, Command AI's analytics capabilities are perceived as more advanced, particularly in Data Analysis with a score of 8.6, suggesting a more comprehensive approach to user insights.
  • Users report that Command AI's Generative AI features, particularly in AI Text Generation and AI Text Summarization, are standout elements with scores of 9.7 and 9.3 respectively, while Userpilot does not offer comparable generative capabilities, which may limit its appeal for users seeking advanced AI functionalities.
Pricing
Entry-Level Pricing
Amplitude Guides & Surveys
Growth
Contact Us
Per Month
Browse all 3 pricing plans
Userpilot
Starter
Starting at $249.00
Browse all 3 pricing plans
Free Trial
Amplitude Guides & Surveys
Free Trial is available
Userpilot
Free Trial is available
Ratings
Meets Requirements
9.3
133
8.8
739
Ease of Use
9.2
137
8.6
794
Ease of Setup
9.1
82
8.6
592
Ease of Admin
9.4
75
8.7
337
Quality of Support
9.8
128
9.5
667
Has the product been a good partner in doing business?
9.6
75
9.3
334
Product Direction (% positive)
9.8
137
9.4
754
Features by Category
Not enough data
7.3
40
User Behavior
Not enough data
8.5
40
Not enough data
7.6
38
Not enough data
6.8
37
A/B Testing
Not enough data
6.5
33
Not enough data
6.4
31
Not enough data
8.3
35
Not enough data
7.0
30
Visitor Information
Not enough data
8.9
36
Not enough data
8.2
34
Agentic AI - Session Replay
Not enough data
5.2
7
Digital Adoption PlatformHide 13 FeaturesShow 13 Features
8.3
109
8.5
583
User Analysis
8.9
79
8.9
541
8.6
86
8.1
550
User Support
8.7
76
8.7
565
8.3
60
7.8
473
9.0
77
8.4
499
Walkthrough Type
8.9
70
8.2
495
9.1
78
8.9
541
Platform Basics - Digital Adoption Platform
7.9
8
8.4
96
7.4
9
8.9
102
Analytics - Digital Adoption Platform
8.7
10
8.6
99
Functions - Digital Adoption Platform
7.2
9
8.8
95
7.6
9
9.1
99
Agentic AI - Digital Adoption Platform
7.0
5
7.7
47
Not enough data
7.6
277
Product Analytics
Not enough data
8.6
269
Not enough data
8.6
274
Not enough data
8.6
273
Not enough data
8.2
266
Not enough data
7.7
250
Not enough data
7.8
244
Not enough data
7.5
241
Not enough data
7.4
248
Agentic AI - Product Analytics
Not enough data
6.7
36
Not enough data
6.7
36
Not enough data
7.0
36
Not enough data
6.9
36
9.3
15
Not enough data
Responses
9.4
13
Not enough data
9.4
12
Not enough data
9.4
12
Not enough data
8.9
12
Not enough data
9.3
12
Not enough data
Platform
8.3
10
Not enough data
9.3
12
Not enough data
9.9
12
Not enough data
9.3
12
Not enough data
8.6
11
Not enough data
9.7
11
Not enough data
9.0
10
Not enough data
Generative AI
9.7
10
Not enough data
9.3
10
Not enough data
Not enough data
7.8
230
Survey Management
Not enough data
8.5
222
Not enough data
8.6
220
Not enough data
8.2
219
Not enough data
7.5
212
Survey Customization
Not enough data
8.2
214
Not enough data
8.5
222
Not enough data
8.0
214
Not enough data
7.6
200
Survey Insights
Not enough data
8.2
210
Not enough data
7.2
193
Not enough data
8.1
208
Not enough data
8.3
205
Agentic AI - Survey
Not enough data
6.8
21
Not enough data
6.7
21
Not enough data
7.1
21
Categories
Categories
Shared Categories
Amplitude Guides & Surveys
Amplitude Guides & Surveys
Userpilot
Userpilot
Amplitude Guides & Surveys and Userpilot are categorized as Digital Adoption Platform
Unique Categories
Amplitude Guides & Surveys
Amplitude Guides & Surveys is categorized as Chatbots
Userpilot
Userpilot is categorized as Product Analytics, Survey, and Session Replay
Reviews
Reviewers' Company Size
Amplitude Guides & Surveys
Amplitude Guides & Surveys
Small-Business(50 or fewer emp.)
62.4%
Mid-Market(51-1000 emp.)
35.0%
Enterprise(> 1000 emp.)
2.5%
Userpilot
Userpilot
Small-Business(50 or fewer emp.)
39.5%
Mid-Market(51-1000 emp.)
56.0%
Enterprise(> 1000 emp.)
4.5%
Reviewers' Industry
Amplitude Guides & Surveys
Amplitude Guides & Surveys
Computer Software
44.9%
Information Technology and Services
19.0%
Marketing and Advertising
5.1%
Financial Services
4.4%
Internet
3.8%
Other
22.8%
Userpilot
Userpilot
Computer Software
37.7%
Information Technology and Services
15.9%
Financial Services
5.8%
Internet
4.5%
Marketing and Advertising
3.1%
Other
33.0%
Alternatives
Amplitude Guides & Surveys
Amplitude Guides & Surveys Alternatives
Pendo
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Fin by Intercom
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Appcues
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WalkMe
WalkMe
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Userpilot
Userpilot Alternatives
Pendo
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Whatfix
Whatfix
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Fin by Intercom
Fin by Intercom
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UserGuiding
UserGuiding
Add UserGuiding
Discussions
Amplitude Guides & Surveys
Amplitude Guides & Surveys Discussions
Monty the Mongoose crying
Amplitude Guides & Surveys has no discussions with answers
Userpilot
Userpilot Discussions
Monty the Mongoose crying
Userpilot has no discussions with answers