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Compare Alvaria Intelligence Platform and Assembled WFM 
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At a Glance
Market Segments
Enterprise (70.0% of reviews)
Mid-Market (60.5% of reviews)
Entry-Level Pricing
No pricing available
Contact Us 1 Agent
Alvaria Intelligence Platform
Star Rating
(10)4.4 out of 5
Market Segments
Enterprise (70.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Alvaria Intelligence PlatformAssembled WFM
Star Rating
(149)4.6 out of 5
Market Segments
Mid-Market (60.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 Agent
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Alvaria Cloud has a solid performance rating of 9.3, but reviewers mention that Assembled excels in ease of use with a score of 9.2, making it more user-friendly for everyday tasks.
- Reviewers say that Alvaria Cloud's quality of support is rated at 8.4, while users on G2 highlight Assembled's superior support quality at 9.6, indicating a more responsive and helpful customer service experience.
- G2 users mention that Alvaria Cloud's agent self-service capabilities score 7.7, which is lower than Assembled's 8.8, suggesting that Assembled provides a more robust self-service experience for agents.
- Users say that Alvaria Cloud's reporting features are rated at 8.7, but reviewers mention that Assembled's dashboards and reporting capabilities shine with a score of 9.3, offering more insightful analytics for decision-making.
- Reviewers mention that Alvaria Cloud's workforce management features, such as shift scheduling, score 8.1, while Assembled's shift scheduling is rated at 9.0, indicating a more efficient scheduling process for teams.
- Users report that Alvaria Cloud has a lower score in mobile access at 6.7, whereas Assembled provides better mobile optimization with a score of 8.3, making it more accessible for users on the go.
Pricing
Entry-Level Pricing
Alvaria Intelligence Platform
No pricing availableAssembled WFM
Enterprise
Contact Us
1 Agent
- Team Scheduling
- Recurring Schedule Templates
- Google Calendar Integration
Free Trial
Alvaria Intelligence Platform
No trial information availableAssembled WFM
No trial information availableRatings
Meets Requirements
8.8
8
8.7
120
Ease of Use
8.8
8
9.1
120
Ease of Setup
8.7
5
9.1
96
Ease of Admin
9.0
5
9.2
76
Quality of Support
8.3
7
9.2
113
Has the product been a good partner in doing business?
8.7
5
9.5
72
Product Direction (% positive)
10.0
7
9.8
114
Features by Category
Dialing Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agent Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Functions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.5
76
Not enough data
8.4
78
Not enough data
9.0
74
Platform Content
Not enough data
8.1
71
Not enough data
7.6
52
Not enough data
7.8
55
Platform Additional Functionality
Not enough data
8.6
73
Not enough data
7.2
57
Not enough data
8.6
70
Not enough data
8.4
66
Not enough data
8.2
59
Workforce Management
Not enough data
8.8
35
|
Verified
Not enough data
7.9
32
|
Verified
Not enough data
8.7
36
|
Verified
Not enough data
8.4
32
|
Verified
Not enough data
5.2
17
Administration
Not enough data
7.8
34
|
Verified
Not enough data
8.0
33
|
Verified
Not enough data
8.5
35
|
Verified
Not enough data
8.4
35
|
Verified
Not enough data
8.7
35
|
Verified
Conversational Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Workforce Management
Not enough data
Not enough data
Not enough data
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
Not enough data
8.5
8
Not enough data
7.5
8
Not enough data
7.7
8
Automation
Not enough data
8.1
8
Not enough data
8.3
8
Not enough data
7.9
8
Artificial Intelligence
Not enough data
8.3
8
Not enough data
7.7
8
Not enough data
7.5
8
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contacts
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
8.3
63
Not enough data
8.3
61
Not enough data
8.6
54
Not enough data
9.2
63
Not enough data
8.9
63
Not enough data
7.0
59
Not enough data
8.4
62
Not enough data
8.4
62
Workforce Management Platform Features
Not enough data
8.6
70
Not enough data
9.0
73
Not enough data
8.8
71
Not enough data
8.5
71
Not enough data
8.0
66
Not enough data
7.9
64
Not enough data
8.6
67
Not enough data
8.4
69
Not enough data
6.3
60
Not enough data
7.6
64
Categories
Categories
Shared Categories
Alvaria Intelligence Platform and Assembled WFM share no categories
Unique Categories
Alvaria Intelligence Platform is categorized as Auto Dialer, Conversational Support, Outbound Call Tracking, Call Center Infrastructure (CCI), Contact Center, and Customer Self-Service
Assembled WFM is categorized as Customer Service Automation, Employee Scheduling, Workforce Management, and Contact Center Workforce
Reviews
Reviewers' Company Size
Alvaria Intelligence Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Assembled WFM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
30.0%
Retail
20.0%
Transportation/Trucking/Railroad
10.0%
Oil & Energy
10.0%
Hospitality
10.0%
Other
20.0%
Financial Services
12.9%
Consumer Services
12.2%
Information Technology and Services
11.6%
Computer Software
11.6%
Retail
8.2%
Other
43.5%
Alternatives
Discussions
Alvaria Intelligence Platform has no discussions with answers
Assembled WFM has no discussions with answers
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