Compare AlertOps and SolarWinds IT Incident Response (Squadcast) 
At a Glance
Market Segments
Small-Business (72.0% of reviews)
Mid-Market (49.8% of reviews)
Entry-Level Pricing
$0.00 5 Users Maximum -Per Month - Billed Annually
$9.00 Per Month
AlertOps
Star Rating
(152)4.7 out of 5
Market Segments
Small-Business (72.0% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 5 Users Maximum -Per Month - Billed Annually
Browse all 4 pricing plansSolarWinds IT Incident Response (Squadcast)
Star Rating
(310)4.4 out of 5
Market Segments
Mid-Market (49.8% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 Per Month
Browse all 3 pricing plansAlertOps vs SolarWinds IT Incident Response (Squadcast)
When assessing the two solutions, reviewers found AlertOps easier to use and do business with overall. However, reviewers preferred the ease of set up with SolarWinds IT Incident Response (Squadcast), along with administration.
- Reviewers felt that AlertOps meets the needs of their business better than SolarWinds IT Incident Response (Squadcast).
- When comparing quality of ongoing product support, reviewers felt that AlertOps is the preferred option.
- When assessing product direction, AlertOps and SolarWinds IT Incident Response (Squadcast) received similar ratings from our reviewers.
Pricing
Entry-Level Pricing
AlertOps
Starter Pack
$0.00
5 Users Maximum -Per Month - Billed Annually
Easy on-call scheduling, unlimited API calls, enriched alerts & on-line help
- Try For Free - Industry Leading Incident Alerting Features
SolarWinds IT Incident Response (Squadcast)
Pro
$9.00
Per Month
Modern On-Call and Incident Response Management
- Role Based Access Control
- Custom Integrations via API
- Knowledge Base
Free Trial
AlertOps
Free Trial is available
SolarWinds IT Incident Response (Squadcast)
Free Trial is available
Ratings
Meets Requirements
9.2
133
8.7
264
Ease of Use
8.8
133
8.6
268
Ease of Setup
8.4
93
8.9
136
Ease of Admin
8.8
87
8.9
132
Quality of Support
9.3
114
8.8
237
Has the product been a good partner in doing business?
9.6
86
9.1
125
Product Direction (% positive)
9.0
122
9.0
251
Features by Category
Administration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
48
|
Verified
Service Desk
Not enough data
Feature Not Available
Not enough data
9.5
55
|
Verified
Not enough data
9.1
49
|
Verified
Management
Not enough data
9.1
39
|
Verified
Not enough data
8.8
39
|
Verified
Not enough data
8.8
36
|
Verified
Not enough data
8.9
32
|
Verified
Not enough data
8.8
34
Functionality
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.4
42
|
Verified
Not enough data
9.1
34
|
Verified
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Monitoring
9.2
44
|
Verified
8.8
177
|
Verified
9.6
45
|
Verified
9.1
187
|
Verified
9.4
45
|
Verified
8.5
175
|
Verified
Not enough data
Feature Not Available
Management Tools
9.2
42
|
Verified
8.5
176
|
Verified
9.0
44
|
Verified
8.5
174
|
Verified
8.5
42
|
Verified
8.3
163
|
Verified
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Incident Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
7.7
21
Feature Not Available
Agentic AI - IT Alerting
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
AlertOps and SolarWinds IT Incident Response (Squadcast) are categorized as Incident Management and IT Alerting
Unique Categories
AlertOps has no unique categories
SolarWinds IT Incident Response (Squadcast) is categorized as IT Service Management (ITSM) Tools
Reviews
Reviewers' Company Size
AlertOps
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SolarWinds IT Incident Response (Squadcast)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
52.7%
Computer & Network Security
16.7%
Computer Software
6.0%
Internet
2.0%
Logistics and Supply Chain
2.0%
Other
20.7%
Information Technology and Services
28.0%
Computer Software
20.8%
Financial Services
8.8%
Logistics and Supply Chain
5.9%
Computer & Network Security
5.2%
Other
31.3%
Discussions
How does the 14 day trial work?
1 Comment
Official Response from AlertOps
Your 14 day trials starts immediately after selecting a plan, and completing the signup process. No credit card is required to trial the product. You may...Read more
What are your payment options?
1 Comment
Official Response from AlertOps
We offer monthly and yearly payment options, and accept all major credit cards (Visa, MasterCard, Amex). For special payment requests, please reach out to...Read more
Is there a limit to how many integrations I can have?
1 Comment
Official Response from AlertOps
Depends. Premium and Enterprise plans have access to unlimited* inbound integrations, while the Standard plan is limited to 5 inbound integrations....Read more
What is SquadCast?
2 Comments
VA
What is the roadmap of products? Can you share them with users?Read more
How much does SquadCast cost?
1 Comment
Official Response from SolarWinds IT Incident Response (Squadcast)
Squadcast is competitively priced as compared to competitors. Our platform is an "Integrated Reliability Management Platform" with capabilities including...Read more
Would Squadcast integrate well with existing tools like Slack, Jira, and AWS CloudWatch?
1 Comment
RB
<p>Welcome any feedback, positive or negative!</p>Read more
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