Compare Alchemer Survey and SurveyMonkey 
Featured Products
At a Glance
Market Segments
Small-Business (41.8% of reviews)
Small-Business (36.4% of reviews)
Entry-Level Pricing
Call Us
Contact Us
Alchemer Survey
Star Rating
(945)4.4 out of 5
Market Segments
Small-Business (41.8% of reviews)
Pros & Cons
Entry-Level Pricing
Call Us
Browse all 4 pricing plansSurveyMonkey
Star Rating
(23,472)4.4 out of 5
Market Segments
Small-Business (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Alchemer Survey. Users appreciate its customizability and the ease of creating surveys without needing extensive training, making it a go-to choice for many.
- Users say that SurveyMonkey's implementation process is notably quick and intuitive, with many highlighting the seamless integration with other software like Covr. In contrast, while Alchemer Survey offers a flexible design, some users have noted that it may require more time to fully leverage its capabilities.
- Reviewers mention that SurveyMonkey provides a user-friendly experience, with high ratings for ease of use and setup. Users find it straightforward to gather information quickly, which is essential for day-to-day operations. Alchemer Survey, while also easy to use, is praised for its customization options, which can be more complex to navigate for new users.
- According to verified reviews, both platforms offer strong support, but SurveyMonkey's larger user base results in more recent feedback and resources available online. Users of Alchemer Survey appreciate the quick response from the support team, but the smaller number of reviews may limit the breadth of community support.
- G2 reviewers highlight that SurveyMonkey's reporting and analytics features are robust, allowing for deeper insights into survey data. Users have noted the AI features that enhance efficiency, while Alchemer Survey is recognized for its flexibility in building surveys tailored to specific needs, though some users feel it lacks the same depth in analytics.
- Users report that both platforms cater well to small businesses, but SurveyMonkey has a broader market presence and a larger number of reviews, indicating a more established reputation. Alchemer Survey, however, stands out for its API access and webhook integrations, appealing to users who require advanced customization for their market research projects.
Pricing
Entry-Level Pricing
Alchemer Survey
Enterprise Solutions
Call Us
For enterprise customers, we combine products and services to help customers build integrated feedback solutions. We will work with you to define the right package to meet your business needs and will address your contracting and pricing questions.
We specialize in helping teams, departments, and entire organizations act on feedback.
- Volume discounts (over 20 seats)
- Use-case solutions
- Migration services
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Free Trial
Alchemer Survey
Free Trial is available
SurveyMonkey
Free Trial is available
Ratings
Meets Requirements
8.9
799
9.0
20,605
Ease of Use
8.8
800
9.2
20,723
Ease of Setup
8.8
387
9.0
8,058
Ease of Admin
8.7
367
8.9
7,618
Quality of Support
8.7
701
8.6
14,619
Has the product been a good partner in doing business?
8.9
349
8.8
6,667
Product Direction (% positive)
8.1
765
7.7
20,161
Features by Category
Feedback Management
Not enough data
7.7
148
Not enough data
8.1
146
Not enough data
8.1
155
Feedback Analysis
Not enough data
8.2
146
Not enough data
7.9
145
Not enough data
7.6
139
Feedback Sources
Not enough data
8.1
148
Not enough data
9.0
167
Not enough data
7.8
139
Not enough data
7.7
137
Generative AI
Not enough data
7.4
131
Not enough data
7.6
83
Survey Management
9.2
204
9.0
1459
9.3
208
8.9
1439
8.2
157
8.6
1356
8.7
186
8.9
1406
Survey Customization
9.0
192
8.4
1164
8.7
181
8.2
1201
8.5
145
8.1
1076
8.1
140
8.1
907
Survey Insights
8.5
196
8.6
1384
7.9
126
8.0
942
8.8
198
8.5
1262
8.4
157
8.4
1140
Agentic AI - Survey
6.0
14
7.6
150
6.0
13
7.6
151
7.3
13
8.0
153
Customization
Not enough data
8.6
210
Not enough data
8.3
195
Not enough data
8.7
215
Not enough data
8.6
228
Additional Functionality
Not enough data
8.3
174
Not enough data
7.6
152
Not enough data
8.3
197
Not enough data
7.8
151
Not enough data
8.5
204
Categories
Categories
Shared Categories
Alchemer Survey and SurveyMonkey are categorized as Survey and Online Form Builder
Unique Categories
Alchemer Survey has no unique categories
SurveyMonkey is categorized as Feedback Analytics
Reviews
Reviewers' Company Size
Alchemer Survey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Market Research
8.9%
Information Technology and Services
6.0%
Marketing and Advertising
5.8%
Education Management
5.5%
Non-Profit Organization Management
4.8%
Other
69.1%
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Alternatives
Discussions
Could you create a calendar for tracking active projects?
2 Comments
KB
Hi Joseph,
There is a Google Calendar integration, which may be of use to you. The Help article URL is:...Read more
How do I make QR codes for the links?
2 Comments
A
Hi Dominique, thank you for the question. Here is the three-step guide on how to share your survey with a QR...Read more
How do you determine some of the best questions to use?
2 Comments
A
Hi Michelle,
Asking good questions is the foundation of a great survey. In the tutorial below, we share leading practice considerations for constructing...Read more
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
EK
Hello Ravish,
We recently tried to find a tool as such also for reporting. My recommendation would be to upgrade your service pack for more analytic...Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
LS
Yes. There are different visual graph options that make viewing and presenting results extremely easy.Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
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