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Compare Alchemer Survey and SurveyMonkey 
Featured Products
At a Glance
Market Segments
Small-Business (42.0% of reviews)
Small-Business (36.4% of reviews)
Entry-Level Pricing
Call Us
Contact Us
Alchemer Survey
Star Rating
(936)4.4 out of 5
Market Segments
Small-Business (42.0% of reviews)
Pros & Cons
Entry-Level Pricing
Call Us
Browse all 4 pricing plansSurveyMonkey
Star Rating
(23,319)4.4 out of 5
Market Segments
Small-Business (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in user-friendliness, with many users highlighting its intuitive interface and ease of use. One user mentioned, "Survey Monkey is very user friendly and most people I know really like it," which reflects the overall satisfaction that contributes to its high G2 Score.
- Users say that Alchemer Survey stands out for its advanced logic and branching capabilities, allowing for highly personalized surveys. Reviewers appreciate the "advanced conditional logic and piping features" that enable them to create tailored experiences without complex workarounds, making it a strong choice for research-focused projects.
- According to verified reviews, SurveyMonkey's implementation process is notably quick and straightforward. Users have praised the platform for its predefined templates and AI enhancements, stating, "Implementation was very easy; I did a global survey in a matter of days," which significantly boosts its appeal for those needing rapid deployment.
- Reviewers mention that while Alchemer Survey offers robust reporting and analytics features, some users find it less intuitive than SurveyMonkey. One user noted the "strong reporting and analytics features" but also highlighted the need for a more user-friendly interface, indicating a potential area for improvement.
- G2 reviewers highlight that SurveyMonkey provides a vast library of over 500 expert-written templates, which helps users generate professionally structured surveys quickly. This feature is particularly beneficial for those who may not have extensive survey design experience, enhancing the overall user experience.
- Users report that while both platforms have strong survey distribution capabilities, SurveyMonkey's ease of setup and administration is a significant advantage. With a score of 9.0 in setup ease, users find it less cumbersome compared to Alchemer, which received a lower score, making it a more attractive option for everyday users.
Pricing
Entry-Level Pricing
Alchemer Survey
Enterprise Solutions
Call Us
For enterprise customers, we combine products and services to help customers build integrated feedback solutions. We will work with you to define the right package to meet your business needs and will address your contracting and pricing questions.
We specialize in helping teams, departments, and entire organizations act on feedback.
- Volume discounts (over 20 seats)
- Use-case solutions
- Migration services
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Free Trial
Alchemer Survey
Free Trial is available
SurveyMonkey
Free Trial is available
Ratings
Meets Requirements
8.9
791
9.0
20,503
Ease of Use
8.8
792
9.2
20,615
Ease of Setup
8.8
380
9.0
7,952
Ease of Admin
8.7
366
8.9
7,600
Quality of Support
8.7
693
8.6
14,541
Has the product been a good partner in doing business?
8.9
348
8.8
6,649
Product Direction (% positive)
8.1
757
7.7
20,065
Features by Category
Feedback Management
Not enough data
7.7
148
Not enough data
8.1
145
Not enough data
8.1
146
Feedback Analysis
Not enough data
8.2
143
Not enough data
7.9
142
Not enough data
7.6
138
Feedback Sources
Not enough data
8.1
144
Not enough data
9.0
148
Not enough data
7.8
139
Not enough data
7.7
138
Generative AI
Not enough data
7.3
131
Not enough data
7.6
84
Survey Management
9.2
199
9.0
1405
9.3
205
8.9
1406
8.2
156
8.6
1331
8.8
184
8.8
1373
Survey Customization
9.0
189
8.5
1151
8.7
180
8.2
1186
8.5
144
8.1
1074
8.0
138
8.1
901
Survey Insights
8.4
191
8.6
1332
7.9
123
8.0
930
8.8
196
8.5
1244
8.5
156
8.4
1132
Agentic AI - Survey
5.9
13
7.6
148
5.8
12
7.7
146
7.4
12
8.0
150
Customization
Not enough data
8.6
209
Not enough data
8.3
194
Not enough data
8.7
214
Not enough data
8.6
225
Additional Functionality
Not enough data
8.3
174
Not enough data
7.6
152
Not enough data
8.3
196
Not enough data
7.8
151
Not enough data
8.6
203
Categories
Categories
Shared Categories
Alchemer Survey and SurveyMonkey are categorized as Survey and Online Form Builder
Unique Categories
Alchemer Survey has no unique categories
SurveyMonkey is categorized as Feedback Analytics
Reviews
Reviewers' Company Size
Alchemer Survey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Market Research
8.8%
Information Technology and Services
6.0%
Marketing and Advertising
5.8%
Education Management
5.5%
Non-Profit Organization Management
4.7%
Other
69.1%
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Alternatives
Discussions
What happens to the data I collect? Is it stored securely?
2 Comments
A
At SurveyGizmo we take security very seriously. You can review the SurveyGizmo Security Overview here:...Read more
How do you determine some of the best questions to use?
2 Comments
A
Hi Michelle,
Asking good questions is the foundation of a great survey. In the tutorial below, we share leading practice considerations for constructing...Read more
How do I make QR codes for the links?
2 Comments
JP
¡Hi Dominique!
I have always thought that SurveyGizmo does the hard way, which could be done the easy way.
You just have to copy the URL you want and...Read more
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
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