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Compare Alchemer Survey and SurveyMonkey 
Featured Products
At a Glance
Market Segments
Small-Business (41.9% of reviews)
Small-Business (36.4% of reviews)
Entry-Level Pricing
Call Us
Contact Us
Alchemer Survey
Star Rating
(938)4.4 out of 5
Market Segments
Small-Business (41.9% of reviews)
Pros & Cons
Entry-Level Pricing
Call Us
Browse all 4 pricing plansSurveyMonkey
Star Rating
(23,387)4.4 out of 5
Market Segments
Small-Business (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in user experience, with many praising its intuitive interface that makes it easy to create, update, and analyze surveys. Users appreciate the variety of templates and question types available, which enhance the accuracy of their surveys.
- Users say that Alchemer Survey stands out for its advanced logic capabilities, allowing for complex user journeys and tailored survey experiences. Reviewers highlight the flexibility in question types and the ability to add logic and validation, making it a strong choice for detailed feedback collection.
- According to verified reviews, SurveyMonkey has a significantly higher G2 Score, indicating greater overall satisfaction among users. This is reflected in the ease of use and setup, with many users finding the onboarding process straightforward and efficient.
- Reviewers mention that while Alchemer Survey offers robust features for compliance and security, it may not match the same level of user-friendliness as SurveyMonkey. Some users noted that while the initial setup was simple, ongoing usability can be more complex due to the depth of features.
- G2 reviewers highlight the strong support network for both platforms, but SurveyMonkey users often find the support resources more accessible and easier to navigate. Users appreciate the comprehensive guidance available for SurveyMonkey, which contributes to a smoother experience overall.
- Users report that while both platforms have their strengths, SurveyMonkey's higher volume of recent reviews suggests a more active user base, which can be indicative of ongoing improvements and updates. In contrast, Alchemer Survey has fewer recent reviews, which may limit insights into its current performance and user satisfaction.
Pricing
Entry-Level Pricing
Alchemer Survey
Enterprise Solutions
Call Us
For enterprise customers, we combine products and services to help customers build integrated feedback solutions. We will work with you to define the right package to meet your business needs and will address your contracting and pricing questions.
We specialize in helping teams, departments, and entire organizations act on feedback.
- Volume discounts (over 20 seats)
- Use-case solutions
- Migration services
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Free Trial
Alchemer Survey
Free Trial is available
SurveyMonkey
Free Trial is available
Ratings
Meets Requirements
8.9
793
9.0
20,554
Ease of Use
8.8
794
9.2
20,670
Ease of Setup
8.8
382
9.0
8,006
Ease of Admin
8.7
366
8.9
7,610
Quality of Support
8.7
695
8.6
14,584
Has the product been a good partner in doing business?
8.9
348
8.8
6,660
Product Direction (% positive)
8.1
759
7.7
20,115
Features by Category
Feedback Management
Not enough data
7.7
148
Not enough data
8.1
145
Not enough data
8.1
151
Feedback Analysis
Not enough data
8.1
145
Not enough data
7.9
145
Not enough data
7.6
138
Feedback Sources
Not enough data
8.1
147
Not enough data
9.0
159
Not enough data
7.8
139
Not enough data
7.7
137
Generative AI
Not enough data
7.4
131
Not enough data
7.6
83
Survey Management
9.2
200
9.0
1433
9.3
206
8.9
1421
8.2
156
8.6
1351
8.7
185
8.8
1395
Survey Customization
9.0
190
8.5
1159
8.7
180
8.2
1196
8.5
144
8.1
1076
8.1
139
8.1
906
Survey Insights
8.4
193
8.6
1363
7.9
124
8.0
936
8.8
197
8.5
1257
8.5
156
8.4
1135
Agentic AI - Survey
5.9
13
7.6
148
5.8
12
7.7
147
7.4
12
8.0
151
Customization
Not enough data
8.6
209
Not enough data
8.3
195
Not enough data
8.7
215
Not enough data
8.6
227
Additional Functionality
Not enough data
8.3
174
Not enough data
7.6
152
Not enough data
8.3
196
Not enough data
7.8
151
Not enough data
8.5
204
Categories
Categories
Shared Categories
Alchemer Survey and SurveyMonkey are categorized as Survey and Online Form Builder
Unique Categories
Alchemer Survey has no unique categories
SurveyMonkey is categorized as Feedback Analytics
Reviews
Reviewers' Company Size
Alchemer Survey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Market Research
8.8%
Information Technology and Services
5.9%
Marketing and Advertising
5.8%
Education Management
5.5%
Non-Profit Organization Management
4.8%
Other
69.1%
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Alternatives
Discussions
What happens to the data I collect? Is it stored securely?
2 Comments
A
At SurveyGizmo we take security very seriously. You can review the SurveyGizmo Security Overview here:...Read more
How do I make QR codes for the links?
2 Comments
JP
¡Hi Dominique!
I have always thought that SurveyGizmo does the hard way, which could be done the easy way.
You just have to copy the URL you want and...Read more
How do you determine some of the best questions to use?
2 Comments
A
Hi Michelle,
Asking good questions is the foundation of a great survey. In the tutorial below, we share leading practice considerations for constructing...Read more
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
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