# Alchemer Survey vs SurveyMonkey Comparison
---
## AI Generated Summary
- **G2 reviewers report** that SurveyMonkey excels in user-friendliness, with many users highlighting its intuitive drag-and-drop interface and clean design. One user mentioned, "I find SurveyMonkey easy to use," which reflects its strong reputation for accessibility.
- **Users say** that Alchemer Survey offers powerful features at a reasonable price, making it appealing for both advanced users and beginners. Reviewers appreciate its "intuitive survey builder" and "advanced logic and branching," which cater to a wide range of survey needs.
- **According to verified reviews** , SurveyMonkey's implementation process is notably quick and straightforward. Users have praised the "easy initial setup," which allows them to start creating surveys almost immediately, enhancing their overall experience.
- **Reviewers mention** that while Alchemer Survey provides strong customization options, some users find it less intuitive than SurveyMonkey. One user noted the platform is "very user-friendly," but others indicated that it may require a bit more time to fully grasp its advanced features.
- **G2 reviewers highlight** that SurveyMonkey's reporting and analytics capabilities are robust, with users appreciating the "strong templates" and the ability to generate insightful reports quickly. This feature is crucial for users looking to analyze survey data effectively.
- **Users report** that both platforms offer good customer support, but Alchemer Survey stands out for its dedicated assistance. Reviewers have mentioned "good customer support" as a key strength, which can be a deciding factor for users needing help with complex survey setups.



| | Alchemer Survey | SurveyMonkey | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 953 | 23,554 | 
| **Largest Market Segment** | Small-Business (42.3% of reviews) | Small-Business (36.5% of reviews) | 
| **Entry Level Price** | Call Us | Contact Us | 

---
## Top Pros & Cons

### Alchemer Survey

Pros:
- Ease of Use (33 reviews)
- Customer Support (22 reviews)

Cons:
- Learning Curve (9 reviews)
- Survey Issues (8 reviews)

### SurveyMonkey

Pros:
- Ease of Use (345 reviews)
- Ease of Creation (156 reviews)

Cons:
- Expensive (113 reviews)
- Limitations (87 reviews)

---
## Ratings Comparison
| Rating | Alchemer Survey | SurveyMonkey | 
|---|---|---|
  | **Meets Requirements** | 8.9 (805 reviews) | 9.0 (20680 reviews) | 
  | **Ease of Use** | 8.8 (806 reviews) | 9.2 (20798 reviews) | 
  | **Ease of Setup** | 8.8 (393 reviews) | 9.0 (8133 reviews) | 
  | **Ease of Admin** | 8.7 (368 reviews) | 8.9 (7621 reviews) | 
  | **Quality of Support** | 8.7 (706 reviews) | 8.6 (14673 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (350 reviews) | 8.8 (6671 reviews) | 
  | **Product Direction (% positive)** | 8.1 (769 reviews) | 7.7 (20220 reviews) | 

---
## Pricing

### Alchemer Survey

#### Entry-Level Pricing

Plan: Enterprise Solutions

Price: Call Us

Description: For enterprise customers, we combine products and services to help customers build integrated feedback solutions. We will work with you to define the right package to meet your business needs and will address your contracting and pricing questions.

We specialize in helping teams, departments, and entire organizations act on feedback.

Key Features:
- Volume discounts (over 20 seats)
- Use-case solutions
- Migration services

[Browse all 4 editions](https://www.g2.com/products/alchemer-survey/pricing)

#### Free Trial

Yes

### SurveyMonkey

#### Entry-Level Pricing

Plan: SurveyMonkey Enterprise

Price: Contact Us

Description: SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.

Key Features:
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security

[Browse all 4 editions](https://www.g2.com/products/surveymonkey/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **Alchemer Survey** | N/A | N/A |
| **SurveyMonkey** | 7.9/10 | 194 |

#### Feedback Management

| Feature | Alchemer Survey | SurveyMonkey | 
|---|---|---|
| **Tagging** | Not enough data | 7.8 (150 reviews) | 
| **Segmentation** | Not enough data | 8.1 (147 reviews) | 
| **Custom Reports and Dashboards** | Not enough data | 8.1 (158 reviews) | 

#### Feedback Analysis

| Feature | Alchemer Survey | SurveyMonkey | 
|---|---|---|
| **Thematic Analysis** | Not enough data | 8.1 (144 reviews) | 
| **Sentiment Analysis** | Not enough data | 7.9 (144 reviews) | 
| **NPS/CSAT Scoring** | Not enough data | 7.6 (138 reviews) | 

#### Feedback Sources

| Feature | Alchemer Survey | SurveyMonkey | 
|---|---|---|
| **Online Reviews** | Not enough data | 8.1 (147 reviews) | 
| **Surveys** | Not enough data | 9.1 (170 reviews) | 
| **Social Media** | Not enough data | 7.8 (138 reviews) | 
| **Customer Service Channels** | Not enough data | 7.7 (136 reviews) | 

#### Generative AI

| Feature | Alchemer Survey | SurveyMonkey | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.4 (130 reviews) | 
| **AI Text Summarization** | Not enough data | 7.6 (81 reviews) | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Alchemer Survey** | 8.2/10 | 224 |
| **SurveyMonkey** | 8.3/10 | 1712 |

#### Survey Management

| Feature | Alchemer Survey | SurveyMonkey | 
|---|---|---|
| **Survey Builder** | 9.2 (206 reviews) | 9.0 (1508 reviews) | 
| **Question Types** | 9.3 (210 reviews) | 8.9 (1445 reviews) | 
| **Templates** | 8.2 (159 reviews) | 8.6 (1361 reviews) | 
| **Survey Distribution** | 8.7 (187 reviews) | 8.9 (1423 reviews) | 

#### Survey Customization

| Feature | Alchemer Survey | SurveyMonkey | 
|---|---|---|
| **Branching/Skip Logic** | 9.0 (193 reviews) | 8.4 (1173 reviews) | 
| **Branding** | 8.8 (183 reviews) | 8.2 (1208 reviews) | 
| **Multimedia Support** | 8.5 (145 reviews) | 8.1 (1073 reviews) | 
| **Multilingual Surveys** | 8.1 (141 reviews) | 8.1 (906 reviews) | 

#### Survey Insights

| Feature | Alchemer Survey | SurveyMonkey | 
|---|---|---|
| **Reporting & Analytics** | 8.5 (198 reviews) | 8.6 (1417 reviews) | 
| **BI Tools Integration** | 7.9 (128 reviews) | 8.0 (946 reviews) | 
| **Data Exporting** | 8.8 (199 reviews) | 8.5 (1267 reviews) | 
| **Permissions** | 8.4 (157 reviews) | 8.4 (1138 reviews) | 

#### Agentic AI - Survey

| Feature | Alchemer Survey | SurveyMonkey | 
|---|---|---|
| **Adaptive Learning** | 5.9 (15 reviews) | 7.6 (147 reviews) | 
| **Proactive Assistance** | 6.0 (14 reviews) | 7.7 (152 reviews) | 
| **Decision Making** | 7.5 (16 reviews) | 8.0 (153 reviews) | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Alchemer Survey** | N/A | N/A |
| **SurveyMonkey** | 8.3/10 | 246 |

#### Customization

| Feature | Alchemer Survey | SurveyMonkey | 
|---|---|---|
| **Custom Fields** | Not enough data | 8.6 (209 reviews) | 
| **Conditional Logic** | Not enough data | 8.3 (194 reviews) | 
| **Multi-page Forms** | Not enough data | 8.7 (214 reviews) | 
| **Design** | Not enough data | 8.6 (228 reviews) | 

#### Additional Functionality

| Feature | Alchemer Survey | SurveyMonkey | 
|---|---|---|
| **Embedded Forms** | Not enough data | 8.3 (173 reviews) | 
| **Offline Capability** | Not enough data | 7.6 (151 reviews) | 
| **Notifications** | Not enough data | 8.3 (197 reviews) | 
| **Payments** | Not enough data | 7.8 (150 reviews) | 
| **Mobile Forms** | Not enough data | 8.5 (205 reviews) | 

---
## Categories
**Shared Categories (2):** [Survey Software](https://www.g2.com/categories/survey), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder)


**Unique to SurveyMonkey (1):** [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics)


---
## Reviewer Demographics

### By Company Size

| Segment | Alchemer Survey | SurveyMonkey | 
|---|---|---|
| **Small-Business** | 42.3% | 36.5% | 
| **Mid-Market** | 32.6% | 34.1% | 
| **Enterprise** | 25.1% | 29.4% | 

### By Industry

#### Alchemer Survey

- **Market Research:** 8.9%
- **Information Technology and Services:** 6.0%
- **Marketing and Advertising:** 5.8%
- **Education Management:** 5.4%
- **Non-Profit Organization Management:** 4.8%
- **Hospital & Health Care:** 4.5%
- **Higher Education:** 3.6%
- **Research:** 3.6%
- **Computer Software:** 3.5%
- **Management Consulting:** 2.9%
- **Other:** 51.1%

#### SurveyMonkey

- **Education Management:** 8.5%
- **Hospital & Health Care:** 5.9%
- **Higher Education:** 5.8%
- **Marketing and Advertising:** 5.1%
- **Information Technology and Services:** 4.9%
- **Non-Profit Organization Management:** 4.8%
- **Computer Software:** 3.7%
- **Financial Services:** 3.2%
- **Retail:** 2.6%
- **Health, Wellness and Fitness:** 2.1%
- **Other:** 53.4%

---
## Alternatives

### Alternatives to Alchemer Survey

- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2063 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1004 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5211 reviews)
- [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) — 4.4/5 stars (3017 reviews)
- [QuestionPro](https://www.g2.com/products/questionpro/reviews) — 4.5/5 stars (1142 reviews)
- [Zoho Survey](https://www.g2.com/products/zoho-survey/reviews) — 4.4/5 stars (1037 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (470 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (472 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) — 4.4/5 stars (560 reviews)

### Alternatives to SurveyMonkey

- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2063 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5211 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1004 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (472 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (470 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) — 4.4/5 stars (560 reviews)
- [Survicate](https://www.g2.com/products/survicate/reviews) — 4.6/5 stars (208 reviews)
- [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) — 4.3/5 stars (342 reviews)
- [Constant Contact](https://www.g2.com/products/constant-contact/reviews) — 4.1/5 stars (7399 reviews)

---
## Top Discussions

### Alchemer Survey

- Title: [Could you create a calendar for tracking active projects?](https://www.g2.com/discussions/could-you-create-a-calendar-for-tracking-active-projects) — 2 comments, 1 upvote
  > **Top comment:** "Hi Joseph,

There is a Google Calendar integration, which may be of use to you. The Help article URL is:..."
- Title: [How do I make QR codes for the links?](https://www.g2.com/discussions/how-do-i-make-qr-codes-for-the-links) — 2 comments, 2 upvotes
  > **Top comment:** "Hi Dominique, thank you for the question. Here is the three-step guide on how to share your survey with a QR..."
- Title: [How do you determine some of the best questions to use?](https://www.g2.com/discussions/14501-how-do-you-determine-some-of-the-best-questions-to-use) — 2 comments, 1 upvote
  > **Top comment:** "Hi Michelle, 

Asking good questions is the foundation of a great survey. In the tutorial below, we share leading practice considerations for constructing..."
- Title: [What happens to the data I collect? Is it stored securely?](https://www.g2.com/discussions/2739-security) — 2 comments, 2 upvotes
  > **Top comment:** "Yes it is. Survey Gizmo uses Amazon Web Services to host the platform and store data. AWS is FedRAMP certified and SG uses end-to-end encryption when data..."
- Title: [What is Alchemer used for?](https://www.g2.com/discussions/what-is-alchemer-used-for) — 1 comment
  > **Top comment:** "Its used by businesses and organizations to create surveys, quizzes, and forms to gather insights from customers, employees, and stakeholders for better..."

### SurveyMonkey

- Title: [How it can be integrated with other applications such as Micrsoft Teams?](https://www.g2.com/discussions/how-it-can-be-integrated-with-other-applications-such-as-micrsoft-teams) — 9 comments, 2 upvotes
  > **Top comment:** "Hello Ravish, 

We recently tried to find a tool as such also for reporting. My recommendation would be to upgrade your service pack for more analytic..."
- Title: [Can I create visualizations in SurveyMonkey based on the answers I collect?](https://www.g2.com/discussions/can-i-create-visualizations-in-surveymonkey-based-on-the-answers-i-collect) — 8 comments, 1 upvote
  > **Top comment:** "Yes. There are different visual graph options that make viewing and presenting results extremely easy."
- Title: [What is SurveyMonkey used for?](https://www.g2.com/discussions/what-is-surveymonkey-used-for) — 6 comments
  > **Top comment:** "I would use it to gather feedback or insights on our products and how to best meet our customers needs."
- Title: [Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable](https://www.g2.com/discussions/can-survey-monkey-identify-respondents-can-survey-monkey-track-ip-addresses-what-are-custom-variable) — 5 comments, 2 upvotes
  > **Top comment:** "You can identify respondents if you select the option for your survey responses to not be anonymous.  This option is in the 'Collect Responses' section. "
- Title: [What is SurveyMonkey Market Research Solutions used for?](https://www.g2.com/discussions/what-is-surveymonkey-market-research-solutions-used-for) — 3 comments, 2 upvotes
  > **Top comment:** "Complete solutions for comprehending your target market, making decisions about new product innovations, and doing innovative branding and messaging analysis..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/alchemer-survey-vs-surveymonkey)