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Compare Agiloft Contract Management Suite and Issuetrak 
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At a Glance
Market Segments
Enterprise (44.9% of reviews)
Mid-Market (39.3% of reviews)
Entry-Level Pricing
No pricing available
Starting at $26.00 1 per agent Per Month
Agiloft Contract Management Suite
Star Rating
(93)4.6 out of 5
Market Segments
Enterprise (44.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Agiloft Contract Management SuiteIssuetrak
Star Rating
(62)4.1 out of 5
Market Segments
Mid-Market (39.3% of reviews)
Entry-Level Pricing
Starting at $26.00 1 per agent Per Month
Learn more about IssuetrakAgiloft Contract Management Suite vs Issuetrak
When assessing the two solutions, reviewers found Agiloft Contract Management Suite easier to use. However, Issuetrak is easier to set up and administer. Reviewers also preferred doing business with Issuetrak overall.
- Reviewers felt that Agiloft Contract Management Suite meets the needs of their business better than Issuetrak.
- When comparing quality of ongoing product support, reviewers felt that Issuetrak is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Agiloft Contract Management Suite over Issuetrak.
Pricing
Entry-Level Pricing
Agiloft Contract Management Suite
No pricing availableIssuetrak
Cloud
Starting at $26.00
1 per agent Per Month
Great for use cases such as Issue Tracking, Help Desk, and Complaint Management!
Cloud and on-premises hosting
Agent-only Team Plans or Unlimited FREE User Support Plans!
Free Trial available.
- On-Premises or Cloud
- Unlimited Free Users
- Dashboard and Issue Hub
Free Trial
Agiloft Contract Management Suite
No trial information availableIssuetrak
Free Trial is available
Ratings
Meets Requirements
8.9
77
8.0
58
Ease of Use
8.4
77
8.2
59
Ease of Setup
7.1
64
8.0
42
Ease of Admin
7.7
66
8.3
43
Quality of Support
8.7
76
9.0
56
Has the product been a good partner in doing business?
9.1
67
9.3
43
Product Direction (% positive)
8.9
72
7.8
59
Features by Category
Ticket and Case Management
Not enough data
8.4
43
|
Verified
Not enough data
8.1
43
|
Verified
Not enough data
7.9
42
|
Verified
Not enough data
8.2
39
Not enough data
7.4
24
Not enough data
8.1
41
|
Verified
Not enough data
8.1
40
|
Verified
Not enough data
7.8
24
|
Verified
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
8.2
30
|
Verified
Not enough data
8.4
32
|
Verified
Not enough data
7.3
15
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
5.7
18
Not enough data
7.7
30
|
Verified
Not enough data
8.3
30
|
Verified
Not enough data
6.7
11
|
Verified
Not enough data
6.8
38
|
Verified
Not enough data
7.9
38
|
Verified
Contract Management Platform Features
8.8
36
|
Verified
Not enough data
8.4
35
|
Verified
Not enough data
8.4
35
|
Verified
Not enough data
8.8
36
|
Verified
Not enough data
8.5
34
|
Verified
Not enough data
8.7
33
|
Verified
Not enough data
8.8
35
|
Verified
Not enough data
8.9
36
|
Verified
Not enough data
8.2
30
|
Verified
Not enough data
8.1
35
|
Verified
Not enough data
Generative AI
5.6
13
Not enough data
5.4
13
Not enough data
Agentic AI - Contract Management
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Incident Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contract Creation & Management
8.6
42
Not enough data
8.2
41
Not enough data
8.5
41
Not enough data
8.6
43
Not enough data
Collaboration
8.2
39
Not enough data
8.6
39
Not enough data
Other Platform Features
8.4
40
Not enough data
8.8
42
Not enough data
8.5
38
Not enough data
7.9
34
Not enough data
8.8
37
Not enough data
Contract Data
8.4
42
Not enough data
7.1
29
Not enough data
Generative AI
5.3
16
Not enough data
5.3
16
Not enough data
Agentic AI - Contract Lifecycle Management (CLM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Agiloft Contract Management Suite and Issuetrak share no categories
Unique Categories
Agiloft Contract Management Suite is categorized as Contract Management and Contract Lifecycle Management (CLM)
Issuetrak is categorized as Incident Management, Customer Self-Service, Help Desk, and IT Service Management (ITSM) Tools
Reviews
Reviewers' Company Size
Agiloft Contract Management Suite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Issuetrak
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
11.1%
Hospital & Health Care
8.9%
Government Administration
6.7%
Computer Software
6.7%
Biotechnology
6.7%
Other
60.0%
Information Technology and Services
14.5%
Telecommunications
8.1%
Hospital & Health Care
8.1%
Financial Services
6.5%
Education Management
6.5%
Other
56.5%
Alternatives
Discussions
Agiloft Contract Management Suite has no discussions with answers
What is required for installation?
2 Comments
DH
IssueTrak is a web-based software application available for On-Premises installation using your own web server and database platform or hosted and maintained...Read more
Where is your support team based?
1 Comment
Official Response from Issuetrak
Our Virginia-based support team maintains at least a 97% customer satisfaction rate and is available 24/7.
• Web-based, email, mobile issue/ticket...Read more
What is Issuetrak used for?
1 Comment
Official Response from Issuetrak
Issuetrak is used by organizations to track tickets at their help desk, whether for internal IT requests or external customer support requests. A number of...Read more
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