Compare Agentforce 360 Platform (formerly Salesforce Platform) and Ping Identity 
Featured Products
At a Glance
Market Segments
Mid-Market (45.8% of reviews)
Enterprise (70.0% of reviews)
Entry-Level Pricing
$25/user/month* (billed annually)
$3 Per User Per Month
Agentforce 360 Platform (formerly Salesforce Platform)
Star Rating
(3,976)4.5 out of 5
Market Segments
Mid-Market (45.8% of reviews)
Pros & Cons
Entry-Level Pricing
$25/user/month* (billed annually)
Free Trial is available
Browse all 3 pricing plansPing Identity
Star Rating
(106)4.4 out of 5
Market Segments
Enterprise (70.0% of reviews)
Pros & Cons
Entry-Level Pricing
$3 Per User Per Month
Learn more about Ping IdentitySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesforce Platform excels in user experience, particularly for non-developers. Users appreciate its ability to empower business analysts to rapidly build apps and automate workflows without deep coding knowledge, which significantly accelerates project timelines.
- According to verified reviews, Salesforce Platform stands out for its extensive customization options and powerful CRM capabilities. Users highlight the platform's flexibility and the availability of numerous online learning resources, making it easier to adapt to specific business needs.
- Users say that Ping Identity is recognized for its strong customer support and responsiveness. Reviewers mention that the team is easy to work with and attentive to customer needs, which fosters a positive partnership experience.
- Reviewers mention that while Ping Identity offers a variety of solutions for identity management, including SaaS options, some users find it less intuitive compared to Salesforce. This can lead to challenges in configuration and management, particularly for those less familiar with identity solutions.
- G2 reviewers highlight that Salesforce Platform has a significantly higher volume of recent reviews, indicating a more active user base and up-to-date feedback. This suggests that potential buyers can expect a more robust community and ongoing improvements based on user input.
- Users report that while both platforms have strong authentication features, Salesforce Platform's multi-factor authentication and single sign-on capabilities are particularly well-received, with users noting their effectiveness in enhancing security without compromising usability.
Pricing
Entry-Level Pricing
Agentforce 360 Platform (formerly Salesforce Platform)
Platform Starter
$25
/user/month* (billed annually)
Users access apps built with the following services:
- Access 10 custom objects
- 200 APIs calls /user/day
- Lightning App Builder
Ping Identity
Cloud MFA & SSO
$3
Per User Per Month
Ping Identity's IDaaS for IT Departments
- Unlimited multi-factor authentication
- Unlimited single sign-on
- Included contextual capabilities to balance security with convenience
Free Trial
Agentforce 360 Platform (formerly Salesforce Platform)
Free Trial is available
Ping Identity
Free Trial is available
Ratings
Meets Requirements
8.9
2,355
9.0
72
Ease of Use
8.5
3,121
8.7
74
Ease of Setup
8.4
1,899
8.3
49
Ease of Admin
8.5
801
8.3
50
Quality of Support
8.5
2,102
8.4
66
Has the product been a good partner in doing business?
8.8
796
8.6
48
Product Direction (% positive)
8.7
2,320
8.4
72
Features by Category
Authentication Options
Not enough data
9.1
35
Not enough data
9.1
32
Not enough data
8.9
31
Not enough data
9.1
33
Not enough data
9.0
31
Not enough data
9.4
27
Access Control Types
Not enough data
8.6
22
Not enough data
8.9
28
Not enough data
8.7
25
Not enough data
8.5
17
Not enough data
9.0
17
Administration
Not enough data
8.9
29
Not enough data
8.7
21
Not enough data
8.2
28
Not enough data
8.5
31
Not enough data
8.1
15
Platform
Not enough data
9.4
27
Not enough data
8.8
25
Not enough data
8.8
31
Not enough data
8.6
25
Not enough data
7.3
22
Not enough data
8.1
27
Not enough data
8.8
23
Authentication type
Not enough data
8.5
8
|
Verified
Not enough data
8.0
5
|
Verified
Not enough data
8.9
12
|
Verified
Not enough data
8.1
7
|
Verified
Not enough data
9.1
13
|
Verified
Not enough data
7.9
8
|
Verified
Not enough data
8.7
14
|
Verified
Not enough data
8.3
8
|
Verified
Functionality
Not enough data
7.7
10
Not enough data
Not enough data
Implementation
Not enough data
7.8
16
|
Verified
Not enough data
7.2
10
|
Verified
Not enough data
7.9
11
Data Masking
9.4
17
Not enough data
9.3
17
Not enough data
9.2
16
Not enough data
9.4
16
Not enough data
8.8
16
Not enough data
Administration
8.9
287
Not enough data
8.8
278
Not enough data
9.3
300
Not enough data
9.0
300
Not enough data
9.2
302
Not enough data
9.0
289
Not enough data
Automation
9.0
326
Not enough data
9.0
312
Not enough data
9.1
320
Not enough data
Development
8.9
290
Not enough data
8.7
251
Not enough data
8.5
241
Not enough data
9.0
270
Not enough data
Administration
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.2
108
Not enough data
9.2
103
Not enough data
8.9
103
Not enough data
8.7
100
Not enough data
Management
9.1
100
Not enough data
9.1
102
Not enough data
9.2
106
Not enough data
9.1
103
Not enough data
Security
9.3
107
Not enough data
Agentic AI - Cloud Migration
8.3
18
Not enough data
8.0
18
Not enough data
8.7
19
Not enough data
Functionality
9.1
27
Not enough data
9.2
27
Not enough data
9.2
28
Not enough data
9.0
27
Not enough data
9.0
25
Not enough data
8.8
25
Not enough data
8.7
24
Not enough data
8.9
27
Not enough data
9.1
25
Not enough data
Functionality
8.6
303
8.6
7
|
Verified
9.1
320
9.3
7
|
Verified
9.2
317
8.8
7
|
Verified
8.9
308
8.6
7
|
Verified
8.6
293
Not enough data
9.1
322
Not enough data
AI Authentication Risk Management - Customer Identity and Access Management (CIAM)
9.4
11
Not enough data
8.9
12
Not enough data
9.9
12
Not enough data
9.3
9
Not enough data
9.3
12
Not enough data
AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)
8.3
10
Not enough data
8.5
11
Not enough data
AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)
9.0
12
Not enough data
8.2
10
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.7
75
7.5
10
8.7
77
8.3
8
8.9
79
8.8
14
8.7
75
8.2
15
9.3
77
8.8
17
9.1
79
8.3
16
Type
8.7
74
9.1
11
8.7
76
8.1
16
Reporting
8.8
74
8.3
12
8.9
75
7.4
14
9.0
15
Not enough data
9.4
13
Not enough data
Authentication & Authorization - Identity and Access Management (IAM)
8.5
13
Not enough data
Administration & Governance - Identity and Access Management (IAM)
8.7
13
Not enough data
8.3
13
Not enough data
Generative AI - Identity and Access Management (IAM)
7.6
13
Not enough data
7.4
13
Not enough data
7.7
13
Not enough data
Management
9.3
68
Not enough data
9.3
70
Not enough data
9.2
68
Not enough data
Functionality
9.4
69
Not enough data
9.4
68
Not enough data
9.5
69
Not enough data
Processes
9.2
69
Not enough data
9.4
69
Not enough data
9.3
69
Not enough data
Functionality
8.1
75
Not enough data
8.5
70
Not enough data
8.7
69
Not enough data
8.5
69
Not enough data
Data Control
8.5
68
Not enough data
8.6
70
Not enough data
9.0
70
Not enough data
Agentic AI - Drag and Drop App Builder
8.9
25
Not enough data
8.8
25
Not enough data
8.4
25
Not enough data
Functionality
9.1
143
Not enough data
8.8
136
Not enough data
8.8
129
Not enough data
9.2
138
Not enough data
8.7
136
Not enough data
8.9
132
Not enough data
9.1
129
Not enough data
Agentic AI - Software Testing
9.0
25
Not enough data
8.8
24
Not enough data
8.9
24
Not enough data
Application Design
8.6
236
Not enough data
8.6
236
Not enough data
8.7
257
Not enough data
8.7
247
Not enough data
8.9
273
Not enough data
Data Control
8.9
267
Not enough data
8.9
269
Not enough data
9.2
267
Not enough data
Publishing
8.9
243
Not enough data
8.9
255
Not enough data
8.9
239
Not enough data
Agentic AI - Low-Code Development Platforms
9.1
48
Not enough data
9.2
46
Not enough data
9.0
48
Not enough data
Development
8.7
590
Not enough data
8.6
574
Not enough data
8.7
525
Not enough data
8.6
555
Not enough data
8.6
520
Not enough data
Database
9.0
567
Not enough data
8.9
658
Not enough data
8.5
512
Not enough data
8.6
560
Not enough data
8.7
610
Not enough data
Infrastructure
8.5
564
Not enough data
8.1
524
Not enough data
9.1
593
Not enough data
User Interface Design
8.5
137
|
Verified
Not enough data
8.7
156
|
Verified
Not enough data
8.8
157
|
Verified
Not enough data
9.1
159
|
Verified
Not enough data
Data Control
9.0
153
|
Verified
Not enough data
8.9
161
|
Verified
Not enough data
9.2
158
|
Verified
Not enough data
Publishing
8.8
145
|
Verified
Not enough data
9.0
150
Not enough data
8.9
148
|
Verified
Not enough data
Agentic AI - No-Code Development Platforms
8.7
37
Not enough data
8.8
37
Not enough data
8.6
37
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Agentforce 360 Platform (formerly Salesforce Platform) and Ping Identity are categorized as Privileged Access Management (PAM), Customer Identity and Access Management (CIAM), and Identity and Access Management (IAM)
Unique Categories
Agentforce 360 Platform (formerly Salesforce Platform) is categorized as Application Development Platforms, DevOps Platforms, Consent Management Platform (CMP), Workplace Innovation Platforms, Data Masking, Cloud Migration, No-Code Development Platforms, Drag and Drop App Builder, Low-Code Development Platforms, Software Testing, and Cloud Platform as a Service (PaaS)
Ping Identity is categorized as Single Sign-On (SSO), Passwordless Authentication, Multi-Factor Authentication (MFA), and Risk-Based Authentication (RBA)
Reviews
Reviewers' Company Size
Agentforce 360 Platform (formerly Salesforce Platform)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Ping Identity
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.7%
Information Technology and Services
12.0%
Financial Services
6.9%
Non-Profit Organization Management
4.1%
Marketing and Advertising
3.3%
Other
60.0%
Information Technology and Services
15.0%
Computer Software
10.0%
Hospital & Health Care
8.0%
Insurance
8.0%
Financial Services
6.0%
Other
53.0%
Discussions
What are the essential Salesforce Platform features a beginner should learn to improve customer relationship management?
5 Comments
PP
Need to learn CRM data model and OOB functionality of the Salesforce CRM . Also better to start Salesforce Flow learning .Read more
How do I add an account to Salesforce Authenticator?
2 Comments
BC
You can open the Salesforce Authenticator app on your mobile device. If you're opening the app for the first time, you see a tour of the app's features. Take...Read more
What all functionalities can be used via Salesforce?
2 Comments
CB
Salesforce redefines the way businesses connect with customers through service, marketing, and sales by creating a more meaningful relationship.
It has...Read more
Ping Identity has no discussions with answers
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