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At a Glance
Market Segments
Mid-Market (63.8% of reviews)
Mid-Market (71.1% of reviews)
Entry-Level Pricing
No pricing available
Free Trial 9 Users Per Month
Ada
Star Rating
(169)4.6 out of 5
Market Segments
Mid-Market (63.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about AdaRezolve.ai
Star Rating
(38)4.8 out of 5
Market Segments
Mid-Market (71.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 9 Users Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Ada excels in its Customization capabilities, scoring 9.3, allowing businesses to tailor the chatbot experience extensively. In contrast, Rezolve.ai shines even brighter with a score of 9.8, indicating a more robust personalization feature that adapts to user interactions effectively.
- Reviewers mention that the Ease of Use for Rezolve.ai is rated at 9.5, making it highly intuitive for new users. Ada, while still user-friendly, has a slightly lower score of 9.0, suggesting that some users may find it less straightforward initially.
- G2 users highlight that Rezolve.ai's Quality of Support is exceptional, with a score of 9.7, reflecting prompt and helpful customer service. Ada also performs well with a score of 9.4, but users note that Rezolve.ai's support is more responsive and comprehensive.
- Users on G2 report that Rezolve.ai offers superior Integration capabilities, scoring 9.6, which allows for seamless connections with various platforms. Ada, with a score of 8.1, is perceived as having more limited integration options, which may hinder some users' workflows.
- Reviewers mention that Ada's Natural Language Understanding (NLU) is rated at 8.1, which some users find less effective in understanding complex queries compared to Rezolve.ai's score of 8.8, where users report a more accurate interpretation of user intent.
- Users say that Rezolve.ai's Performance in terms of Automation features, such as Intelligent Routing and Self-Service Support, is rated at 9.0, indicating a more efficient handling of customer interactions. Ada's performance in these areas, while solid, scores lower, suggesting room for improvement in automating customer service tasks.
Pricing
Entry-Level Pricing
Ada
No pricing availableRezolve.ai
Core
Free Trial
9 Users Per Month
MS Teams based Easy Conversational Ticketing to Manage Service Desk
- Rezolve.ai Teams App
- Web interface
- Rezolve.ai mobile app
Free Trial
Ada
No trial information availableRezolve.ai
No trial information availableRatings
Meets Requirements
8.7
130
9.1
29
Ease of Use
8.9
133
9.5
31
Ease of Setup
8.6
117
9.2
32
Ease of Admin
8.8
121
9.2
32
Quality of Support
9.4
130
9.7
29
Has the product been a good partner in doing business?
9.4
120
9.9
32
Product Direction (% positive)
9.3
127
10.0
30
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
7.7
5
Not enough data
8.0
5
Not enough data
Interaction
7.0
5
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
7.3
5
Not enough data
6.3
5
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
7.7
5
Not enough data
7.7
5
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
7.7
5
Not enough data
7.7
5
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
Agentic AI - AI Chatbots
6.7
5
Not enough data
7.0
5
Not enough data
8.0
5
Not enough data
7.7
5
Not enough data
9.0
5
Not enough data
6.3
5
Not enough data
7.7
5
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Messenger
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
9.2
6
Not enough data
Not enough data
HR Content
Not enough data
8.9
6
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
8.9
6
Not enough data
9.7
6
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
8.9
6
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Responses
8.2
12
Not enough data
8.5
13
Not enough data
8.1
12
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
9.0
10
Not enough data
8.1
12
Not enough data
8.7
10
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Responses
8.6
69
Not enough data
8.7
63
Not enough data
9.1
68
Not enough data
8.6
66
Not enough data
8.0
56
Not enough data
Platform
8.9
60
Not enough data
8.4
62
Not enough data
8.6
63
Not enough data
7.7
68
Not enough data
7.7
49
Not enough data
8.7
59
Not enough data
8.6
66
Not enough data
Generative AI
8.3
9
Not enough data
7.6
9
Not enough data
Conversational Platform
9.1
18
Not enough data
8.3
12
Not enough data
9.0
14
Not enough data
8.3
11
Not enough data
Support Automation
8.6
15
Not enough data
8.7
18
Not enough data
8.8
17
Not enough data
9.0
18
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform
9.4
6
Not enough data
8.9
6
Not enough data
8.3
6
Not enough data
8.9
6
Not enough data
7.8
6
Not enough data
9.4
6
Not enough data
Channel
9.2
6
Not enough data
9.0
5
Not enough data
9.4
6
Not enough data
8.9
6
Not enough data
Generative AI
8.9
6
Not enough data
8.9
6
Not enough data
Not enough data
Not enough data
Customer Support
9.5
7
Not enough data
6.9
7
Not enough data
9.0
8
Not enough data
Automation
8.3
8
Not enough data
8.3
8
Not enough data
7.5
8
Not enough data
Artificial Intelligence
7.7
8
Not enough data
8.8
8
Not enough data
9.2
8
Not enough data
Generative AI
7.5
8
Not enough data
Self-Service Experience
8.5
75
Not enough data
8.3
72
Not enough data
8.1
50
Not enough data
7.8
26
Not enough data
8.3
31
Not enough data
Self-Service Platform
8.7
30
Not enough data
8.5
33
Not enough data
8.3
34
Not enough data
8.0
35
Not enough data
Agentic AI - Customer Self-Service
7.2
6
Not enough data
7.5
6
Not enough data
7.8
6
Not enough data
7.5
6
Not enough data
8.6
6
Not enough data
5.3
6
Not enough data
7.2
6
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Process
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Conversational AI - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform integration - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Conversational Automation - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Task Automation - AI Agents for HR
Not enough data
Not enough data
Predictive Analytics - AI Agents for HR
Not enough data
Not enough data
Compliance & Policy - AI Agents for HR
Not enough data
Not enough data
Multi‑System Integration - AI Agents for HR
Not enough data
Not enough data
Proactive Intervention - AI Agents for HR
Not enough data
Not enough data
Agent Governance - AI Agents for HR
Not enough data
Not enough data
Talent Acquisition & Recruitment - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Incident Management
Not enough data
8.8
25
Not enough data
8.4
23
Not enough data
8.9
25
Not enough data
8.9
25
Not enough data
8.6
24
Reporting
Not enough data
8.7
26
Not enough data
8.6
18
Not enough data
8.7
22
Access & Usability
Not enough data
7.9
21
Not enough data
9.0
25
Not enough data
8.2
19
Not enough data
8.8
23
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
8.3
9
Not enough data
8.0
9
Not enough data
7.6
9
Not enough data
8.7
9
Not enough data
9.1
9
Not enough data
Customer Interaction Automation - AI Customer Support Agents
5.2
8
Not enough data
7.3
8
Not enough data
8.5
9
Not enough data
8.2
10
Not enough data
Automation
8.3
10
Not enough data
8.0
9
Not enough data
5.0
8
Not enough data
Autonomy
6.9
8
Not enough data
7.7
8
Not enough data
7.6
9
Not enough data
8.0
9
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Ada and Rezolve.ai share no categories
Unique Categories
Ada is categorized as Conversational Commerce Platforms, AI Customer Support Agents, Customer Service Automation, Conversational Support, Customer Self-Service, AI Agents For Business Operations, Chatbots, Multilingual Customer Support, Digital Customer Service Platforms, Social Customer Service, AI Voice Assistants, AI Chatbots, Customer Communications Management, and Conversational Marketing
Rezolve.ai is categorized as AI Agents for HR, AI IT Agents, Microlearning Platforms, HR Service Delivery, and Service Desk
Reviews
Reviewers' Company Size
Ada
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Rezolve.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
15.3%
Telecommunications
8.6%
Information Technology and Services
6.1%
Consumer Services
6.1%
Retail
5.5%
Other
58.3%
Information Technology and Services
13.2%
Non-Profit Organization Management
7.9%
Construction
7.9%
Banking
7.9%
Media Production
5.3%
Other
57.9%
Alternatives
Discussions
What is Ada used for?
1 Comment
A
Customer Service. Answering Basic FAQ and performing self service automation.Read more
Ada has no more discussions with answers
Rezolve.ai has no discussions with answers
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