# Act! vs Sugar Sell Comparison --- ## AI Generated Summary - **G2 reviewers report** that Act! excels in **ease of use** , with users appreciating its intuitive interface and the ability to manage both business and personal tasks effectively. One user noted, "It allows me to manage not only my business life and scheduling but also my personal life." - **Users say** that Sugar Sell shines in its **cloud-based features** , particularly after migrating to the Sell Premier version. Reviewers highlighted the enhanced forecasting and geo-mapping capabilities, stating it has transformed their sales processes significantly. - **According to verified reviews** , Act! has a strong focus on **contact management** , with users praising its ability to bring together contacts, history, activities, and opportunities in a cohesive manner. This integration is particularly beneficial for project management, as noted by a user who found it helpful beyond just sales. - **Reviewers mention** that Sugar Sell's support team is highly responsive and effective, with one user sharing their positive experience regarding assistance with custom modules. This level of support can be crucial for businesses needing tailored solutions. - **Users highlight** that while Act! has a higher overall satisfaction score, Sugar Sell offers a more competitive entry-level price, making it an attractive option for mid-market businesses looking for cost-effective CRM solutions. - **G2 reviewers indicate** that both products have similar scores in **ease of setup** and **administration** , but Act! edges out slightly, with users appreciating its straightforward onboarding process, which has been a consistent positive in recent feedback. | | Act! | Sugar Sell | |---|---|---| | **Star Rating** | 3.9 out of 5 | 3.8 out of 5 | | **Total Reviews** | 519 | 776 | | **Largest Market Segment** | Small-Business (78.9% of reviews) | Mid-Market (48.4% of reviews) | | **Entry Level Price** | $30.00 1 user/mo | $19.00 Per Month | --- ## Top Pros & Cons ### Act! Pros: - Ease of Use (33 reviews) - Customer Management (21 reviews) Cons: - Missing Features (14 reviews) - Integration Issues (13 reviews) ### Sugar Sell Pros: - Ease of Use (15 reviews) - Easy Customization (12 reviews) Cons: - Integration Issues (9 reviews) - Bugs (6 reviews) --- ## Ratings Comparison | Rating | Act! | Sugar Sell | |---|---|---| | **Meets Requirements** | 8.2 (451 reviews) | 8.0 (613 reviews) | | **Ease of Use** | 7.9 (456 reviews) | 7.6 (649 reviews) | | **Ease of Setup** | 7.4 (246 reviews) | 7.2 (346 reviews) | | **Ease of Admin** | 7.6 (201 reviews) | 7.6 (319 reviews) | | **Quality of Support** | 7.6 (430 reviews) | 7.7 (556 reviews) | | **Has the product been a good partner in doing business?** | 7.5 (191 reviews) | 7.8 (303 reviews) | | **Product Direction (% positive)** | 5.8 (455 reviews) | 7.0 (600 reviews) | --- ## Pricing ### Act! #### Entry-Level Pricing Plan: Act! Advantage Standard Price: $30.00 1 user/mo Key Features: - Full-featured CRM & Mobile App - Email Marketing (includes 2,500 sends/mo) - Office 365 & Gmail Integration [Browse all 4 editions](https://www.g2.com/products/act/pricing) #### Free Trial Yes ### Sugar Sell #### Entry-Level Pricing Plan: Sell Essentials Price: $19.00 Per Month Description: 3 Users Minimum. Sales force automation for growing teams needing 3-5 seats with basic support and ease of upgrade. Key Features: - Account Management - Contact Management - Lead Management [Browse all 6 editions](https://www.g2.com/products/sugar-sell/pricing) #### Free Trial No --- ## Features Comparison By Category ### CRM | Product | Score | Reviews | |---|---|---| | **Act!** | 6.8/10 | 356 | | **Sugar Sell** | 7.6/10 | 598 | #### Sales Force Automation | Feature | Act! | Sugar Sell | |---|---|---| | **Contact & Account Management** | 8.4 (308 reviews) ✓ Verified | 8.2 (502 reviews) ✓ Verified | | **Partner Relationship Mgmt. (PRM)** | Feature Not Available | 7.6 (322 reviews) | | **Opportunity & Pipeline Mgmt.** | 7.4 (234 reviews) ✓ Verified | 7.8 (469 reviews) ✓ Verified | | **Task / Activity Management** | 8.1 (293 reviews) ✓ Verified | 7.7 (487 reviews) ✓ Verified | | **Territory & Quota Management** | 6.7 (163 reviews) ✓ Verified | 7.2 (358 reviews) ✓ Verified | | **Desktop Integration** | 7.5 (258 reviews) ✓ Verified | 7.4 (412 reviews) ✓ Verified | | **Product & Price List Management** | 6.6 (163 reviews) ✓ Verified | 7.3 (346 reviews) ✓ Verified | | **Quote & Order Management** | 6.6 (169 reviews) ✓ Verified | 7.4 (348 reviews) ✓ Verified | | **Customer Contract Management** | 7.9 (236 reviews) | 7.7 (376 reviews) ✓ Verified | | **Contract/License Management** | Not enough data | Not enough data | #### Marketing Automation | Feature | Act! | Sugar Sell | |---|---|---| | **Email Marketing** | 7.2 (217 reviews) ✓ Verified | 7.1 (354 reviews) ✓ Verified | | **Campaign Management** | 7.1 (188 reviews) ✓ Verified | 7.2 (361 reviews) ✓ Verified | | **Lead Management** | 7.7 (226 reviews) ✓ Verified | 7.9 (427 reviews) ✓ Verified | | **Marketing ROI Analytics** | 6.5 (82 reviews) ✓ Verified | 7.0 (312 reviews) ✓ Verified | | **Email Management** | Not enough data | Not enough data | | **File Management** | Not enough data | Not enough data | | **Deal Management** | Not enough data | Not enough data | #### Customer Support | Feature | Act! | Sugar Sell | |---|---|---| | **Case Management** | 7.4 (194 reviews) | 7.9 (386 reviews) ✓ Verified | | **Customer Support Portal** | 7.0 (183 reviews) | 7.6 (348 reviews) ✓ Verified | | **Knowledge Base** | 7.6 (161 reviews) ✓ Verified | 7.7 (358 reviews) ✓ Verified | | **Call Center Features** | 7.0 (172 reviews) | 7.4 (292 reviews) | | **Support Analytics** | 7.3 (76 reviews) | 7.7 (313 reviews) ✓ Verified | | **Workflow Management** | Not enough data | Not enough data | | **Opportunity Management** | Not enough data | Not enough data | | **Sales Pipeline Management** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Pipeline Management** | Not enough data | Not enough data | | **Content Management** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Visual Analytics** | Not enough data | Not enough data | | **Template Management** | Not enough data | Not enough data | | **Predictive Analytics** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Channel Management** | Not enough data | Not enough data | | **Commission Management** | Not enough data | Not enough data | | **Field Sales Management** | Not enough data | Not enough data | #### Reporting & Analytics | Feature | Act! | Sugar Sell | |---|---|---| | **Reporting** | 7.3 (241 reviews) ✓ Verified | 7.7 (470 reviews) ✓ Verified | | **Dashboards** | 7.4 (233 reviews) ✓ Verified | 8.0 (476 reviews) ✓ Verified | | **Forecasting** | 6.7 (166 reviews) ✓ Verified | 7.4 (367 reviews) ✓ Verified | #### Mobile & Social | Feature | Act! | Sugar Sell | |---|---|---| | **Social Collaboration Features** | Feature Not Available | 7.2 (269 reviews) ✓ Verified | | **Social Network Integration** | Feature Not Available | 7.2 (267 reviews) ✓ Verified | | **Mobile User Support** | 6.4 (153 reviews) ✓ Verified | 7.4 (331 reviews) ✓ Verified | | **Third-Party Integrations** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | | **Customer Support** | Not enough data | Not enough data | | **Multi-Channel Social Integration** | Not enough data | Not enough data | #### Platform | Feature | Act! | Sugar Sell | |---|---|---| | **Customization** | 7.5 (159 reviews) ✓ Verified | 8.2 (260 reviews) ✓ Verified | | **Workflow Capability** | 7.2 (136 reviews) ✓ Verified | 7.8 (255 reviews) ✓ Verified | | **User, Role, and Access Management** | 7.7 (150 reviews) ✓ Verified | 8.1 (268 reviews) ✓ Verified | | **Internationalization** | 6.9 (98 reviews) ✓ Verified | 7.9 (168 reviews) ✓ Verified | | **Sandbox / Test Environments** | 6.2 (82 reviews) ✓ Verified | 8.2 (214 reviews) ✓ Verified | | **Document & Content Mgmt.** | 7.2 (132 reviews) ✓ Verified | 7.5 (216 reviews) ✓ Verified | | **Performance and Reliability** | 7.6 (161 reviews) ✓ Verified | 7.6 (257 reviews) ✓ Verified | | **Output Document Generation** | 7.3 (132 reviews) ✓ Verified | 7.2 (199 reviews) ✓ Verified | | **Mobile Access** | Not enough data | Not enough data | | **Lead Generation** | Not enough data | Not enough data | #### Integration | Feature | Act! | Sugar Sell | |---|---|---| | **Data Import & Export Tools** | 7.6 (159 reviews) ✓ Verified | 7.6 (260 reviews) ✓ Verified | | **Integration APIs** | 6.6 (109 reviews) ✓ Verified | 7.7 (202 reviews) ✓ Verified | | **Breadth of Partner Applications** | 6.8 (100 reviews) ✓ Verified | 7.3 (198 reviews) ✓ Verified | | **Third-Party Integration** | Not enough data | Not enough data | | **Internal Chat Integration** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Prospecting Tools** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | #### Generative AI | Feature | Act! | Sugar Sell | |---|---|---| | **AI Text Generation** | 5.0 (36 reviews) | 6.3 (28 reviews) | | **Generative AI** | Not enough data | Not enough data | | **Proposal Generation** | Not enough data | Not enough data | #### Agentic AI - CRM | Feature | Act! | Sugar Sell | |---|---|---| | **Autonomous Task Execution** | 5.2 (11 reviews) | Not enough data | | **Multi-step Planning** | 5.2 (11 reviews) | Not enough data | | **Cross-system Integration** | 5.3 (11 reviews) | Not enough data | | **Adaptive Learning** | 5.0 (11 reviews) | Not enough data | | **Natural Language Interaction** | 4.8 (11 reviews) | Not enough data | | **Proactive Assistance** | 5.0 (11 reviews) | Not enough data | | **Decision Making** | 5.0 (11 reviews) | Not enough data | | **Calendar/Reminder System** | Not enough data | Not enough data | #### Additional Functionality | Feature | Act! | Sugar Sell | |---|---|---| | **Search/Filter** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Lead Capture** | Not enough data | Not enough data | | **Batch Processing** | Not enough data | Not enough data | | **Email Tracking** | Not enough data | Not enough data | | **Tagging** | Not enough data | Not enough data | | **Pipeline Reports** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Segmentation** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Role-Based Permissions** | Not enough data | Not enough data | | **Interaction Tracking** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Contact Database** | Not enough data | Not enough data | | **Referral Tracking** | Not enough data | Not enough data | | **Quotes/Estimates** | Not enough data | Not enough data | | **Multi-Channel Communication** | Not enough data | Not enough data | | **Lead Qualification** | Not enough data | Not enough data | | **Marketing Automation** | Not enough data | Not enough data | | **Email Templates** | Not enough data | Not enough data | | **Sales Reports** | Not enough data | Not enough data | | **Customer Journey Mapping** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Lead Scoring** | Not enough data | Not enough data | | **Data Security** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Calendar Sync** | Not enough data | Not enough data | | **For Startups** | Not enough data | Not enough data | | **Performance Metrics** | Not enough data | Not enough data | | **Sales Trend Analysis** | Not enough data | Not enough data | | **For iPad Devices** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **For Mac Devices** | Not enough data | Not enough data | | **Landing Pages/Web Forms** | Not enough data | Not enough data | | **Lead Nurturing** | Not enough data | Not enough data | | **Gamification** | Not enough data | Not enough data | | **Prioritization** | Not enough data | Not enough data | | **Web-based Deployment** | Not enough data | Not enough data | | **Softphone** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **Customer Database** | Not enough data | Not enough data | | **Event Triggered Actions** | Not enough data | Not enough data | | **Mobile App** | Not enough data | Not enough data | | **Email Sequences** | Not enough data | Not enough data | | **Customer Segmentation** | Not enough data | Not enough data | | **Lead Assignment** | Not enough data | Not enough data | | **For Small Businesses** | Not enough data | Not enough data | | **Live Chat** | Not enough data | Not enough data | | **Business Card/Badge Scanning** | Not enough data | Not enough data | | **Data Visualization** | Not enough data | Not enough data | | **Customer Social Profiles** | Not enough data | Not enough data | | **Social Promotion** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | | **Engagement Tracking** | Not enough data | Not enough data | | **Social Media Monitoring** | Not enough data | Not enough data | | **Customer Engagement** | Not enough data | Not enough data | | **Sentiment Analysis** | Not enough data | Not enough data | | **Brand Tracking** | Not enough data | Not enough data | | **Audience Targeting** | Not enough data | Not enough data | | **Workflow Automation** | Not enough data | Not enough data | ### Marketing Automation | Product | Score | Reviews | |---|---|---| | **Act!** | 7.2/10 | 43 | | **Sugar Sell** | N/A | N/A | #### Email Marketing | Feature | Act! | Sugar Sell | |---|---|---| | **Building and Personalizing Emails** | 8.1 (32 reviews) ✓ Verified | Not enough data | | **Sending Outbound Emails** | 8.2 (32 reviews) ✓ Verified | Not enough data | | **Manage Email Deliverability** | 8.2 (29 reviews) ✓ Verified | Not enough data | | **Automated Email Responses** | 7.2 (27 reviews) ✓ Verified | Not enough data | #### Online Marketing | Feature | Act! | Sugar Sell | |---|---|---| | **Landing Pages and Forms** | 6.9 (30 reviews) ✓ Verified | Not enough data | | **Dynamic Content** | 7.1 (28 reviews) ✓ Verified | Not enough data | | **A/B Testing** | 6.7 (24 reviews) ✓ Verified | Not enough data | | **Mobile Optimized** | 6.8 (26 reviews) ✓ Verified | Not enough data | | **Search Tracking and Optimization** | 7.5 (25 reviews) | Not enough data | | **Conversion Rate Optimization** | Not enough data | Not enough data | | **Multivariate Testing** | Not enough data | Not enough data | | **Customizable Forms** | Not enough data | Not enough data | #### Lead Management | Feature | Act! | Sugar Sell | |---|---|---| | **Marketing Lead Database** | 7.8 (31 reviews) ✓ Verified | Not enough data | | **Data Quality Management** | 8.1 (29 reviews) ✓ Verified | Not enough data | | **Segmentation** | 7.9 (28 reviews) ✓ Verified | Not enough data | | **Lead Scoring and Grading** | 7.4 (27 reviews) ✓ Verified | Not enough data | | **Lead Nurturing** | 7.8 (27 reviews) ✓ Verified | Not enough data | | **Email Tracking** | 7.1 (26 reviews) ✓ Verified | Not enough data | | **Automated Alerts and Tasks** | 7.3 (25 reviews) ✓ Verified | Not enough data | | **CRM Lead Integration** | 7.2 (27 reviews) ✓ Verified | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Social Marketing** | Not enough data | Not enough data | | **Email Marketing** | Not enough data | Not enough data | | **Multi-Channel Marketing** | Not enough data | Not enough data | | **Conversion Tracking** | Not enough data | Not enough data | | **ROI Tracking** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Engagement Tracking** | Not enough data | Not enough data | | **Campaign Segmentation** | Not enough data | Not enough data | | **Search Marketing** | Not enough data | Not enough data | | **SMS Marketing** | Not enough data | Not enough data | | **Website Visitor Tracking** | Not enough data | Not enough data | #### Campaign Management | Feature | Act! | Sugar Sell | |---|---|---| | **Program Management** | 7.0 (27 reviews) ✓ Verified | Not enough data | | **Event / Webinar Marketing** | 7.0 (25 reviews) ✓ Verified | Not enough data | | **Calendaring** | 8.3 (31 reviews) ✓ Verified | Not enough data | | **Budgeting** | 6.8 (25 reviews) | Not enough data | | **Campaign Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Template Management** | Not enough data | Not enough data | #### Social | Feature | Act! | Sugar Sell | |---|---|---| | **Social Listening** | 7.0 (27 reviews) | Not enough data | | **Social Sharing** | 6.7 (26 reviews) ✓ Verified | Not enough data | | **Social Campaigns** | 6.7 (27 reviews) ✓ Verified | Not enough data | | **Social Media Engagement** | 6.3 (26 reviews) | Not enough data | | **Social Media Advertising** | 6.5 (27 reviews) ✓ Verified | Not enough data | | **Drip Campaigns** | Not enough data | Not enough data | | **Multi-Campaign** | Not enough data | Not enough data | #### Reporting & Analytics | Feature | Act! | Sugar Sell | |---|---|---| | **Basic Reporting** | 7.6 (28 reviews) ✓ Verified | Not enough data | | **Web Analytics** | 6.9 (27 reviews) ✓ Verified | Not enough data | | **ROI Analytics** | 6.7 (26 reviews) ✓ Verified | Not enough data | | **Revenue Analytics** | 6.3 (28 reviews) ✓ Verified | Not enough data | | **SEO / Keyword Analytics** | 6.6 (26 reviews) ✓ Verified | Not enough data | | **Behavior Analytics** | Not enough data | Not enough data | | **Real-Time Analytics** | Not enough data | Not enough data | | **Campaign Analytics** | Not enough data | Not enough data | | **Website Analytics** | Not enough data | Not enough data | | **Visual Analytics** | Not enough data | Not enough data | | **Sales Analytics** | Not enough data | Not enough data | #### Platform | Feature | Act! | Sugar Sell | |---|---|---| | **Customization ** | 8.2 (28 reviews) ✓ Verified | Not enough data | | **Workflow Capability** | 6.9 (26 reviews) ✓ Verified | Not enough data | | **User, Role, and Access Management** | 7.6 (26 reviews) ✓ Verified | Not enough data | | **Internationalization** | 6.7 (23 reviews) ✓ Verified | Not enough data | | **Sandbox / Test Environments** | 6.1 (22 reviews) ✓ Verified | Not enough data | | **Performance and Reliability** | 7.8 (26 reviews) ✓ Verified | Not enough data | | **Output Document Generation** | 6.8 (27 reviews) ✓ Verified | Not enough data | | **Lead Generation** | Not enough data | Not enough data | | **Content Management** | Not enough data | Not enough data | | **Lead Management** | Not enough data | Not enough data | | **List Management** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | #### Agentic AI - Marketing Automation | Feature | Act! | Sugar Sell | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | 7.3 (5 reviews) | Not enough data | | **Proactive Assistance** | 7.3 (5 reviews) | Not enough data | | **Decision Making** | Not enough data | Not enough data | | **Campaign Planning** | Not enough data | Not enough data | #### Integration | Feature | Act! | Sugar Sell | |---|---|---| | **Data Import & Export Tools** | 7.0 (33 reviews) ✓ Verified | Not enough data | | **Integration APIs** | 7.0 (26 reviews) ✓ Verified | Not enough data | | **Breadth of Partner Applications** | 6.6 (24 reviews) ✓ Verified | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | #### Additional Functionality | Feature | Act! | Sugar Sell | |---|---|---| | **Social Promotion** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Live Chat** | Not enough data | Not enough data | | **Customer Journey Mapping** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Mass Texting** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Email Templates** | Not enough data | Not enough data | | **Automated Scheduling** | Not enough data | Not enough data | | **Campaign Scheduling** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Social Media Monitoring** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Lead Capture** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Marketing Automation** | Not enough data | Not enough data | | **Event Triggered Actions** | Not enough data | Not enough data | | **Marketing Calendar** | Not enough data | Not enough data | | **Customizable CTAs** | Not enough data | Not enough data | | **Multi-Channel Communication** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Lead Qualification** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm) **Unique to Act! (1):** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) --- ## Reviewer Demographics ### By Company Size | Segment | Act! | Sugar Sell | |---|---|---| | **Small-Business** | 78.9% | 35.1% | | **Mid-Market** | 16.7% | 48.4% | | **Enterprise** | 4.4% | 16.4% | ### By Industry #### Act! - **Financial Services:** 9.1% - **Marketing and Advertising:** 5.4% - **Real Estate:** 5.2% - **Construction:** 5.0% - **Insurance:** 4.4% - **Information Technology and Services:** 4.2% - **Computer Software:** 3.6% - **Non-Profit Organization Management:** 2.2% - **Wholesale:** 2.0% - **Health, Wellness and Fitness:** 2.0% - **Other:** 56.7% #### Sugar Sell - **Information Technology and Services:** 13.2% - **Computer Software:** 10.5% - **Marketing and Advertising:** 5.8% - **Financial Services:** 5.6% - **Construction:** 2.7% - **Telecommunications:** 2.5% - **Internet:** 2.3% - **Retail:** 2.1% - **Manufacturing:** 2.1% - **Real Estate:** 2.0% - **Other:** 51.2% --- ## Alternatives ### Alternatives to Act! - [GreenRope](https://www.g2.com/products/greenrope/reviews) — 4.3/5 stars (225 reviews) - [Keap](https://www.g2.com/products/thryv-keap/reviews) — 3.8/5 stars (30 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25876 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13909 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3111 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2948 reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1623 reviews) - [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1443 reviews) - [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1114 reviews) - [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) — 4.2/5 stars (1001 reviews) ### Alternatives to Sugar Sell - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25876 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13909 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3111 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2948 reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1623 reviews) - [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1443 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews) - [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1158 reviews) - [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1114 reviews) - [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) — 4.2/5 stars (1001 reviews) --- ## Top Discussions ### Act! - Title: [How should I get Pro to my mobile device?](https://www.g2.com/discussions/how-should-i-get-pro-to-my-mobile-device-7d03ea84-6ea4-471b-adcc-5dfbdbb1de17) — 2 comments, 1 upvote > **Top comment:** "If you are using Act! Pro then the only sensible option is to use the Handheld Contact addon as this offers a really effective solution. A 'subset' of your..." - Title: [Assigning contacts to users?](https://www.g2.com/discussions/assigning-contacts-to-users) — 2 comments, 1 upvote > **Top comment:** "It all comes down to how you want to implement this territory management. You can set security roles for the users and contact entries to enable or..." - Title: [Will it integrate with my ERP?](https://www.g2.com/discussions/will-it-integrate-with-my-erp) — 1 comment, 1 upvote > **Top comment:** "Act! CRM can integrate with your ERP (enterprise resource planning) system, depending on which ERP system you are using." - Title: [How do I hire an office assistant who is trained to use Act!, without having to train them?](https://www.g2.com/discussions/how-do-i-hire-an-office-assistant-who-is-trained-to-use-act-without-having-to-train-them) — 1 comment, 1 upvote > **Top comment:** "Hi, we are a partner of Act! in the Philippines. We can assist you in setting up your AMA and other things in Act!. You might want to send me an email..." - Title: [Pay but no play](https://www.g2.com/discussions/33997-pay-but-no-play) — 1 comment, 1 upvote > **Top comment:** "Call their technical support. They really are attentive!" ### Sugar Sell - Title: [Why did you choose Sugar over something like Salesforce? what benefits do you see?](https://www.g2.com/discussions/why-did-you-choose-sugar-over-something-like-salesforce-what-benefits-do-you-see) — 2 comments, 1 upvote > **Top comment:** "I feel that it's easier to use than SalesForce and still offers a lot of power." - Title: [Why is sugar a CRM?](https://www.g2.com/discussions/why-is-sugar-a-crm) — 1 comment > **Top comment:** "Because it's a specialized software that allows an organization to manage communication and other matters with their clients" - Title: [What is sugar sell?](https://www.g2.com/discussions/what-is-sugar-sell) — 1 comment > **Top comment:** "Sugar Sell is a customer relationship management (CRM) system of software." - Title: [What is the best way to integrate Sugar into other CRM Softwares?](https://www.g2.com/discussions/what-is-the-best-way-to-integrate-sugar-into-other-crm-softwares) — 1 comment, 1 upvote > **Top comment:** "Dennis, Are you asking how to integrate or whats the best method for integrating? Or are you asking how to solve your Sugar to MAS integration?" - Title: [What makes Sugar different from other CRM solutions?](https://www.g2.com/discussions/crm-differentiators) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Sugar is a far more cost effective platform for creating more engaging and extraordinary customer relationships. Sugar offers unparalleled flexibility in..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/act-vs-sugar-sell)