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Compare Acoustic Campaign and Twilio 
Featured Products
At a Glance
Market Segments
Enterprise (44.7% of reviews)
Small-Business (51.1% of reviews)
Entry-Level Pricing
Let's talk
No pricing available
Acoustic Campaign
Star Rating
(272)3.8 out of 5
Market Segments
Enterprise (44.7% of reviews)
Pros & Cons
Entry-Level Pricing
Let's talk
Browse all 3 pricing plansTwilio
Star Rating
(497)4.2 out of 5
Market Segments
Small-Business (51.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about TwilioAcoustic Campaign vs Twilio
When assessing the two solutions, reviewers found Twilio easier to use, set up, and administer. Reviewers also preferred doing business with Twilio overall.
- Reviewers felt that Twilio meets the needs of their business better than Acoustic Campaign.
- When comparing quality of ongoing product support, reviewers felt that Twilio is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Twilio over Acoustic Campaign.
Pricing
Entry-Level Pricing
Acoustic Campaign
Essentials
Let's talk
Great for marketers who have outgrown limited marketing automation tools and want to take customer engagement to the next level.
- Unlimited customer records
- Lead scoring
- CRM integration
Twilio
No pricing availableFree Trial
Acoustic Campaign
No trial information availableTwilio
Free Trial is available
Ratings
Meets Requirements
7.8
196
8.8
362
Ease of Use
6.7
197
8.2
367
Ease of Setup
6.7
94
7.7
206
Ease of Admin
7.3
96
7.9
195
Quality of Support
7.3
187
7.8
328
Has the product been a good partner in doing business?
7.5
98
8.1
186
Product Direction (% positive)
6.8
189
8.3
352
Features by Category
Email Marketing
7.6
149
|
Verified
Not enough data
8.3
151
|
Verified
Not enough data
7.8
148
|
Verified
Not enough data
7.8
131
|
Verified
Not enough data
Online Marketing
6.7
118
|
Verified
Not enough data
7.4
124
|
Verified
Not enough data
7.5
126
|
Verified
Not enough data
7.0
116
|
Verified
Not enough data
7.1
96
|
Verified
Not enough data
Lead Management
7.2
102
|
Verified
Not enough data
7.1
103
|
Verified
Not enough data
7.5
113
|
Verified
Not enough data
7.0
83
|
Verified
Not enough data
7.2
93
|
Verified
Not enough data
7.1
89
|
Verified
Not enough data
7.1
83
|
Verified
Not enough data
7.2
84
|
Verified
Not enough data
Campaign Management
7.2
104
|
Verified
Not enough data
7.0
81
Not enough data
6.9
66
|
Verified
Not enough data
6.8
55
|
Verified
Not enough data
Social
6.4
59
Not enough data
7.2
74
|
Verified
Not enough data
6.8
66
|
Verified
Not enough data
6.8
67
Not enough data
6.7
61
|
Verified
Not enough data
Reporting & Analytics
7.2
132
|
Verified
Not enough data
6.6
104
|
Verified
Not enough data
6.5
81
|
Verified
Not enough data
6.2
79
|
Verified
Not enough data
6.2
68
Not enough data
Platform
6.9
65
|
Verified
Not enough data
6.7
63
|
Verified
Not enough data
7.7
65
|
Verified
Not enough data
6.2
37
|
Verified
Not enough data
6.5
47
|
Verified
Not enough data
7.2
62
|
Verified
Not enough data
6.6
42
|
Verified
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
7.4
69
|
Verified
Not enough data
7.3
57
|
Verified
Not enough data
6.2
49
|
Verified
Not enough data
Text Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SMS Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.0
106
|
Verified
Not enough data
8.3
104
|
Verified
Not enough data
8.3
103
|
Verified
Support
Not enough data
7.6
104
|
Verified
Not enough data
Feature Not Available
Not enough data
7.0
103
|
Verified
API Features
Not enough data
6.7
12
Not enough data
6.7
12
Not enough data
6.7
13
Not enough data
7.3
11
Not enough data
7.0
11
Security and Compliance
Not enough data
6.5
11
Not enough data
6.7
11
Not enough data
7.2
13
Not enough data
7.3
11
Basic Communication - Cloud PBX
Not enough data
4.7
5
Not enough data
5.0
5
Not enough data
5.0
5
Not enough data
5.7
5
Not enough data
5.3
5
Not enough data
5.3
5
Advanced Features - Cloud PBX
Not enough data
4.7
5
Not enough data
4.3
5
Not enough data
3.7
5
Not enough data
5.0
5
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Categories
Categories
Shared Categories
Acoustic Campaign and Twilio share no categories
Unique Categories
Acoustic Campaign is categorized as Marketing Automation
Twilio is categorized as RCS Business Messaging, WhatsApp Marketing, Cloud PBX Platforms, Video Platform as a Service (VPaaS), SMS Marketing, Communication Platform as a Service (CPaaS), and VoIP Providers
Reviews
Reviewers' Company Size
Acoustic Campaign
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Twilio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.4%
Retail
6.5%
Information Technology and Services
6.1%
Financial Services
6.1%
Computer Software
6.1%
Other
59.8%
Computer Software
17.7%
Information Technology and Services
11.1%
Marketing and Advertising
6.9%
Internet
5.0%
Health, Wellness and Fitness
4.7%
Other
54.6%
Alternatives
Discussions
Does IBM Marketing Cloud offer any social capabilities?
1 Comment
RH
Yes. You can build Facebook, Instagram and Twitter campaigns into your single campaign or programs within Acoustic (formerly known as IBM Marketing Cloud)...Read more
Can relational tables be renamed?
1 Comment
OA
Hi Edgar, thanks for reaching out! Unfortunately no, relational tables cannot be renamed.
Additionally - apologies for the delay! Please be sure to check...Read more
What is Acoustic Campaign?
1 Comment
MB
It is an Email Marketing Platform (ESP). Formerly known as IBM Watson Campaign Automation, and prior to that SilverPop.Read more
Is it possible to do automated skype message using twilio
2 Comments
PR
Right now Twilio doesn't support any integration with Skype as such. However you can use external services like integromat to integrate them.
Read more
Is twilio reliable?
1 Comment
LR
Never had an issue in more than 3 years using it that impacted my business in a significative wayRead more
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