Compare 3CX and VoIP Solutions

At a Glance
3CX
3CX
Star Rating
(534)4.4 out of 5
Market Segments
Mid-Market (54.9% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free 10 Users
Free Trial is available
Browse all 3 pricing plans
VoIP Solutions
VoIP Solutions
Star Rating
(12)4.4 out of 5
Market Segments
Small-Business (66.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about VoIP Solutions

3CX vs VoIP Solutions

  • Reviewers felt that 3CX meets the needs of their business better than VoIP Solutions.
  • When comparing quality of ongoing product support, reviewers felt that VoIP Solutions is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of VoIP Solutions over 3CX.
Pricing
Entry-Level Pricing
3CX
3CX SMB
Free
10 Users
Browse all 3 pricing plans
VoIP Solutions
No pricing available
Free Trial
3CX
Free Trial is available
VoIP Solutions
No trial information available
Ratings
Meets Requirements
8.9
359
8.6
12
Ease of Use
9.0
366
9.2
12
Ease of Setup
8.8
246
8.9
12
Ease of Admin
9.0
229
Not enough data
Quality of Support
7.9
327
8.8
12
Has the product been a good partner in doing business?
8.6
218
Not enough data
Product Direction (% positive)
8.4
361
8.9
11
Features by Category
8.2
294
Not enough data
Channels
9.4
135
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
96
|
Verified
Not enough data
7.3
70
Not enough data
Feature Not Available
Not enough data
Generative AI
7.1
25
Not enough data
Functions
8.9
182
|
Verified
Not enough data
8.9
186
|
Verified
Not enough data
8.9
186
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
95
Not enough data
9.1
119
Not enough data
8.8
100
Not enough data
8.5
97
|
Verified
Not enough data
Agentic AI - Contact Center
6.7
15
Not enough data
7.0
18
Not enough data
7.1
14
Not enough data
7.3
14
Not enough data
Administrative
8.3
151
|
Verified
Not enough data
9.0
181
|
Verified
Not enough data
8.4
187
|
Verified
Not enough data
9.0
116
Not enough data
8.3
105
|
Verified
Not enough data
9.0
144
Not enough data
Collaboration Tools
8.8
69
|
Verified
Not enough data
9.1
38
|
Verified
Not enough data
9.0
34
Not enough data
9.2
39
|
Verified
Not enough data
8.6
35
|
Verified
Not enough data
Meeting Coordination
8.4
72
|
Verified
Not enough data
9.1
68
|
Verified
Not enough data
9.2
70
|
Verified
Not enough data
8.9
42
|
Verified
Not enough data
Software Type
9.0
83
|
Verified
Not enough data
9.3
46
|
Verified
Not enough data
9.2
43
|
Verified
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Center Infrastructure (CCI)Hide 16 FeaturesShow 16 Features
8.7
54
Not enough data
Platform
7.7
41
Not enough data
8.9
49
Not enough data
9.1
47
Not enough data
8.9
50
Not enough data
9.0
48
Not enough data
9.2
43
Not enough data
9.1
47
Not enough data
Generative AI
7.0
15
Not enough data
Workforce Management
9.2
49
Not enough data
8.7
48
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
9.1
50
Not enough data
8.6
49
Not enough data
8.6
57
Not enough data
Generative AI
6.7
11
Not enough data
7.5
10
Not enough data
7.7
10
Not enough data
Communication
9.3
38
Not enough data
9.3
39
Not enough data
Feature Not Available
Not enough data
9.3
38
Not enough data
Feature Not Available
Not enough data
Internal Use
8.9
44
Not enough data
8.9
38
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
37
Not enough data
9.0
35
Not enough data
8.8
27
Not enough data
Basic Communication - Cloud PBX
9.7
25
Not enough data
8.9
22
Not enough data
9.7
22
Not enough data
8.4
23
Not enough data
9.7
24
Not enough data
9.8
24
Not enough data
Advanced Features - Cloud PBX
8.6
21
Not enough data
7.7
22
Not enough data
8.0
23
Not enough data
7.1
22
Not enough data
8.5
278
8.5
11
Platform Basics - VoIP Providers
9.4
20
Not enough data
9.6
20
Not enough data
8.5
20
Not enough data
9.1
20
Not enough data
9.2
20
Not enough data
9.3
20
Not enough data
Basic Communication
9.5
192
|
Verified
9.4
11
8.4
133
|
Verified
8.0
11
8.3
133
|
Verified
8.3
11
8.2
118
|
Verified
8.5
10
8.8
173
|
Verified
8.6
11
9.5
185
|
Verified
8.6
11
Agentic AI - VoIP Providers
6.5
10
Not enough data
8.0
9
Not enough data
7.2
9
Not enough data
7.2
9
Not enough data
Access
8.5
118
|
Verified
9.2
10
8.5
155
|
Verified
8.5
11
8.4
165
|
Verified
8.6
11
Advanced Features
8.5
172
|
Verified
7.7
11
9.0
162
|
Verified
8.0
9
Feature Not Available
8.3
11
9.2
72
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Feature Not Available
Not enough data
9.7
24
|
Verified
Not enough data
9.1
23
|
Verified
Not enough data
Features
9.5
24
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
19
|
Verified
Not enough data
9.4
28
|
Verified
Not enough data
8.6
27
|
Verified
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
3CX
3CX
VoIP Solutions
VoIP Solutions
3CX and VoIP Solutions are categorized as VoIP Providers
Unique Categories
VoIP Solutions
VoIP Solutions has no unique categories
Reviews
Reviewers' Company Size
3CX
3CX
Small-Business(50 or fewer emp.)
36.0%
Mid-Market(51-1000 emp.)
54.9%
Enterprise(> 1000 emp.)
9.1%
VoIP Solutions
VoIP Solutions
Small-Business(50 or fewer emp.)
66.7%
Mid-Market(51-1000 emp.)
33.3%
Enterprise(> 1000 emp.)
0%
Reviewers' Industry
3CX
3CX
Information Technology and Services
10.0%
Hospital & Health Care
5.5%
Education Management
5.3%
Telecommunications
5.0%
Construction
4.3%
Other
69.9%
VoIP Solutions
VoIP Solutions
Information Technology and Services
16.7%
Consulting
8.3%
Staffing and Recruiting
8.3%
Real Estate
8.3%
Management Consulting
8.3%
Other
50.0%
Alternatives
3CX
3CX Alternatives
Nextiva
Nextiva
Add Nextiva
Genesys Cloud CX
Genesys Cloud CX
Add Genesys Cloud CX
RingEX
RingEX
Add RingEX
Webex Calling
Webex Calling
Add Webex Calling
VoIP Solutions
VoIP Solutions Alternatives
Genesys Cloud CX
Genesys Cloud CX
Add Genesys Cloud CX
Nextiva
Nextiva
Add Nextiva
Webex Calling
Webex Calling
Add Webex Calling
Webex Suite
Webex Suite
Add Webex Suite
Discussions
3CX
3CX Discussions
Getting STUN setup for remote employees has been a challenge during this COVID-19 pandemic.
2 Comments
Natassia A.
NA
Hello Tim, Thank you for your question. As this is a technical issue, I would advise you to open a support ticket with our team, which is available for...Read more
How do I integrate 3CX to my CRM
2 Comments
TC
I suggest you dig into the 3cx support documents. There are a number of different CRM platforms which have easy integration with 3cx. I know I have one...Read more
Is it possible to integrate more software with this (API)?
1 Comment
Natassia A.
NA
Thank you for your comment regarding the integration capabilities of 3CX. We are continuously adding more features & functionality to enhance our product and...Read more
VoIP Solutions
VoIP Solutions Discussions
Monty the Mongoose crying
VoIP Solutions has no discussions with answers