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At a Glance
Market Segments
Enterprise (84.1% of reviews)
Enterprise (74.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Nexthink
Star Rating
(370)4.6 out of 5
Market Segments
Enterprise (84.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about NexthinkTeamviewer DEX
Star Rating
(54)4.4 out of 5
Market Segments
Enterprise (74.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Teamviewer DEXSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Nexthink excels in Quality of Support with a score of 9.1, while 1E has a lower score of 8.6. Reviewers mention that Nexthink's support team is responsive and knowledgeable, making it easier to resolve issues quickly.
- Reviewers mention that Nexthink's Telemetry Collection feature is highly rated at 8.8, compared to 1E's 8.2. Users say that Nexthink provides more comprehensive insights into user experience, which helps in proactive issue resolution.
- G2 users highlight Nexthink's superior Product Direction with a score of 9.5, indicating a strong commitment to innovation. In contrast, 1E's score of 7.8 suggests that users feel less confident about its future development and enhancements.
- Users on G2 report that Nexthink's Device Control feature is rated at 9.0, showcasing its robust capabilities in managing endpoints effectively, while 1E's score of 7.8 indicates it may not offer the same level of control.
- Reviewers mention that Nexthink's Performance Monitoring is rated at 8.8, which is higher than 1E's 8.0. Users say that Nexthink provides more detailed analytics and insights, allowing for better performance optimization.
- Users report that Nexthink's Remediation capabilities are rated at 8.6, slightly lower than 1E's 8.9. However, reviewers mention that Nexthink's approach to remediation is more user-friendly and integrated into the overall user experience.
Pricing
Entry-Level Pricing
Nexthink
No pricing availableTeamviewer DEX
No pricing availableFree Trial
Nexthink
Free Trial is available
Teamviewer DEX
Free Trial is available
Ratings
Meets Requirements
8.7
262
8.9
45
Ease of Use
8.5
264
8.3
46
Ease of Setup
8.4
223
8.1
42
Ease of Admin
8.5
229
8.2
34
Quality of Support
9.1
259
8.4
43
Has the product been a good partner in doing business?
9.4
229
9.0
33
Product Direction (% positive)
9.4
251
8.6
43
Features by Category
User Analysis
8.1
9
Not enough data
9.4
13
Not enough data
User Support
8.8
16
Not enough data
8.8
13
Not enough data
9.1
11
Not enough data
Walkthrough Type
8.3
16
Not enough data
8.6
14
Not enough data
Platform Basics - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Product Analytics
8.9
9
Not enough data
8.7
9
Not enough data
8.5
9
Not enough data
7.5
8
Not enough data
8.6
7
Not enough data
8.8
8
Not enough data
8.0
9
Not enough data
7.4
9
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.5
51
Not enough data
7.0
44
Not enough data
6.8
40
Not enough data
8.2
48
Not enough data
Not enough data
Not enough data
Administration
8.4
49
Not enough data
7.7
37
Not enough data
8.5
44
Not enough data
Not enough data
Not enough data
Analysis
8.6
49
Not enough data
8.7
50
Not enough data
7.2
38
Not enough data
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
8.5
25
Not enough data
8.6
26
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
8.9
176
8.3
27
8.6
180
8.1
25
Management
8.7
188
8.4
29
8.4
182
7.8
26
7.1
161
7.2
22
8.7
184
8.5
28
8.6
180
8.2
29
Performance
8.8
185
8.0
29
8.5
175
8.2
28
8.8
184
8.3
29
8.1
181
8.1
26
8.4
180
7.8
28
Generative AI
Not enough data
Not enough data
Self-Service Experience
8.5
8
Not enough data
8.6
7
Not enough data
8.3
6
Not enough data
6.7
7
Not enough data
8.8
8
Not enough data
Self-Service Platform
8.8
10
Not enough data
9.4
8
Not enough data
7.6
7
Not enough data
7.7
8
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
6.7
6
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Nexthink and Teamviewer DEX are categorized as Digital Employee Experience (DEX) Management
Unique Categories
Nexthink is categorized as Cloud Infrastructure Monitoring, ServiceNow Store Apps, Product Analytics, Digital Adoption Platform, and Customer Self-Service
Teamviewer DEX is categorized as Endpoint Management
Reviews
Reviewers' Company Size
Nexthink
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Teamviewer DEX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.2%
Financial Services
6.4%
Oil & Energy
4.0%
Insurance
4.0%
Hospital & Health Care
3.7%
Other
65.9%
Information Technology and Services
27.8%
Oil & Energy
11.1%
Retail
7.4%
Computer Software
5.6%
Chemicals
5.6%
Other
42.6%
Alternatives
Discussions
What is the best way to automate categories and metrics update (API, NXQL,...)?
2 Comments
CS
Uploading ExcelRead more
Is it plan to have the new VMware Horizon session and host "metrics" be available for Windows 8.1? It will be very useful to help us during this Covid/home office period before migrating to Windows 10.
1 Comment
IH
Hi Florian-
We are not planning to support Windows 8.1 images in the Horizon VM. We currently support troubleshooting VDI and SBC desktops and apps on...Read more
When looking at self-heal and self-help what is the roadmap Nexthink has for the tool ?
1 Comment
IH
Hi Ionut. I would suggest reaching out to your Account Manager to discuss product road map questions. If you want me connect you, please let me know.Read more
Teamviewer DEX has no discussions with answers
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