# Top Free WhatsApp Marketing Software - Page 4

## How Many WhatsApp Marketing Software Products Does G2 Track?

**Total Products under this Category:** 255

### Category Stats (Aug 2026)

- **Average Rating:** 4.58/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** MyOperator (+7.61%) - Among all products in this category, MyOperator recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank WhatsApp Marketing Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 33,900+ Authentic Reviews
- 255+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for WhatsApp Marketing Software
 ![G2 Grid® for WhatsApp Marketing Software plotting products by satisfaction and market presence](https://www.g2.com/categories/whatsapp-marketing/grids.png?focus%5B%5D=1281845&focus%5B%5D=43119&focus%5B%5D=144283&focus%5B%5D=69703&focus%5B%5D=5290&focus%5B%5D=133616&focus%5B%5D=74966&focus%5B%5D=1934)

Highlighted products: WhatsApp Business Platform, Insider One, Wati, respond.io, WebEngage, indigitall, MSG91, and ActiveCampaign.

Underlying data: [Grid® JSON](https://www.g2.com/categories/whatsapp-marketing/grids.json?focus%5B%5D=whatsapp-business-platform&focus%5B%5D=insider-one&focus%5B%5D=wati&focus%5B%5D=respond-io&focus%5B%5D=webengage&focus%5B%5D=indigitall&focus%5B%5D=msg91&focus%5B%5D=activecampaign)

**Sponsored**

### Ada

Ada is an enterprise Agentic Customer Experience (ACX) company that helps large organizations deploy, manage, optimize, and scale AI agents for customer service, with more than 550 AI agents deployed across the world's most demanding enterprise environments. Ada's core differentiator is the ACX Operating Model: the only approach in the category that pairs an enterprise AI platform with structured methodology and expert guidance. The logic behind it is direct: the best customer experiences come from businesses that own and operate their AI agents, not ones that depend on vendors to run them. The companies that own their AI capability are the ones that compound value. Ada's job is to help them get there. Ada delivers that ownership through three components: the ACX Platform (AI agent management across every channel and language, no engineering dependency required), ACX Practice (a structured methodology for building, governing, and scaling an ACX program), and ACX Experts (who work alongside internal teams to build lasting internal fluency). The ACX Platform is designed with these core components: - Reasoning Engine™: A patent-pending intelligence layer that powers the AI agent across all channels using shared customer context, business logic, and configurable policies, with built-in accuracy and safety controls. Consistent experience meets reduced overhead. - Conversation Hub: Deploy an AI agent across voice, messaging, email, and custom channels in 60+ languages, with structured handoff to human agents when escalation is needed. - Performance Center: Tools for building, testing, and optimizing AI agent behavior, including Playbooks for complex multi-step workflows (refunds, rebookings, authentication), Coaching for continuous improvement, and Simulations for safe pre-launch testing. Tracks resolution rate, CSAT, NPS, and custom KPIs. - Developer Toolkit: Pre-built connectors for Salesforce, Zendesk, and ServiceNow, plus APIs, SDKs, and an MCP Server for managing the AI agent from tools like Claude or ChatGPT. - Enterprise-grade security: SOC 2 Type II, GDPR, HIPAA, PCI DSS, and AIUC-1 certified, with Zero Data Retention and regional data residency. Ada was the first ACX platform to have achieved AIUC-1 certification, the world's first AI safety standard specifically designed for customer service agents—and Ada helped write it. Proven customer outcomes include: - IPSY (ecommerce) achieved 943% ROI on its AI investment within four months of using Ada's ACX platform alongside a 63% improvement in automated resolution rate and a 41% improvement in CSAT. Endy (retail) achieved an 85% automated resolution rate during a major national promotion and 75% CSAT during their warehouse sale. - eSky Group (travel) saw a 17-point increase in automated resolution in four months, a 19-point CSAT jump, and 200% ROI—running three brands across 50+ markets with one team on one platform. - Blackhawk Network (fintech) transformed into a mature ACX operation, automatically resolving ~50% of all incoming inquiries across brands and channels, and upskilling frontline agents with plans to expand AI across the entire enterprise. Across Ada's customer base, the impact extends beyond efficiency metrics. At ClickUp, support agents shifted from manually building chatbot content to specializing in product areas and contributing to lifecycle and retention strategy. At Endy, volume relief created new AI coaching and QA roles rather than headcount reductions. Ada is built for enterprise organizations with high-volume, complex support operations across industries including financial services, telecommunications, retail and ecommerce, travel, insurance, and technology.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1009427&secure%5Bchosen_at%5D=2026-08-03T06%3A09%3A58Z&secure%5Bdisplayable_resource_id%5D=1250&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=1250&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=37339&secure%5Bresource_id%5D=1009427&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fwhatsapp-marketing%2Ffree%3Fpage%3D4&secure%5Btoken%5D=c6be12c8b1aa1b52a90f61120629468234cd67dd927b8ea0ac52ff03844c92d2&secure%5Burl%5D=https%3A%2F%2Fwww.ada.cx%2Fplatform%2F%3Futm_source%3Dg2%26utm_medium%3Dcpc%26utm_campaign%3Dg2-clicks&secure%5Burl_type%5D=book_demo)

### [Chakra Chat](https://www.g2.com/products/chakra-chat/reviews)

Chakra Chat is an official Meta partner providing the WhatsApp Business API solution. Designed to empower small and medium-sized businesses globally, Chakra enables seamless growth on WhatsApp—the preferred communication platform for over 2 billion users worldwide. With Chakra Chat, businesses can: - Boost sales and qualify more leads effortlessly. - Automate customer interactions, support, and catalog suggestions with AI chatbots. - Drive commerce directly on WhatsApp, offering interactive and personalized experiences. - Deliver targeted, engaging messages to specific customer segments. Chakra Chat simplifies the setup and use of the WhatsApp API with assisted onboarding, dedicated support, and regular feature updates. This ensures businesses unlock WhatsApp's full potential as a powerful communication and commerce tool.

**Average Rating:** 4.8/5.0

**Total Reviews:** 3

#### Who Is the Company Behind Chakra Chat?

- **Seller:** [ChakraHQ](https://www.g2.com/sellers/chakrahq)
- **Year Founded:** 2019
- **HQ Location:** Bengaluru, India
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bfb8ff90b440fd698d1a5077c58e264ccd5f7476adb0a95dd3ece4c0c92dcd4c&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fchakrahq&secure%5Burl_type%5D=linkedin_company_website)  
5 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 67% Small, 33% Medium

#### What Do G2 Reviewers Say About Chakra Chat?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **affordable pricing** plans of Chakra Chat, enabling teams to connect seamlessly without breaking the bank.
- Users value the **automation of lead tracking** in Chakra Chat, simplifying management across various sources efficiently.
- Users appreciate the **ease of tracking leads** across various sources in Chakra Chat, streamlining their sales process.
- Users appreciate the **easy setup** of Chakra Chat, benefiting from seamless onboarding and quick integration.
- Users appreciate the **seamless lead tracking** of Chakra Chat, enabling clarity and efficiency throughout the lead journey.

##### Cons

- Users find the **mobile app interface lacking** , suggesting a need for a more polished experience for on-the-go updates.

#### What Are Recent G2 Reviews of Chakra Chat?

**["Simplified WhatsApp API setup and good resources."](https://www.g2.com/survey_responses/chakra-chat-review-11951626)**

**Rating:** 4.5/5.0 stars

_— victor s._

[Read full review](https://www.g2.com/survey_responses/chakra-chat-review-11951626)

**["Affordable WhatsApp API solution: Helped us connect Mulitple Number using Coexistence"](https://www.g2.com/survey_responses/chakra-chat-review-11774606)**

**Rating:** 5.0/5.0 stars

_— Ankita V._

[Read full review](https://www.g2.com/survey_responses/chakra-chat-review-11774606)

### [NeoDove](https://www.g2.com/products/neodove/reviews)

NeoDove is a complete telecalling solution that helps small and medium businesses achieve higher revenue growth by enhancing the productivity of their telecalling team. It comes with carefully-designed features like an autodialer, a comprehensive lead management system, instant-multichannel engagement, real-time performance analytics, thousands of integrations, a marketplace for IVR, SMS automation, and so much more. Here’s a gist of what you can do with NeoDove: 1) Create and prioritize campaigns. Add leads. Assign users. 2) Create customizable customer details forms and message templates. Add attachments. 3) Get complete lead history. Make calls through the auto dialer. 4) Send instant WhatsApp, email and SMS without saving customer details manually. 5) Set follow-ups and never miss a single lead. 6) Prioritize leads and assign tasks to other members. 7) Get sales pipeline overview and call reports. 8) Track and manage team performance. 9) Get both direct and custom integrations. Capture all the leads in one place. 10) Access the Marketplace for value-added services. NeoDove brings its users a customizable, safe, and secure platform for all their telecalling requirements. Visit our website: https://neodove.com/

**Average Rating:** 4.0/5.0

**Total Reviews:** 17

#### Who Is the Company Behind NeoDove?

- **Seller:** [NeoDove](https://www.g2.com/sellers/neodove)
- **Year Founded:** 2020
- **HQ Location:** Jaipur, Rajasthan
- **Twitter:** @NeoDoveCRM  
112 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=689599ad74cde01f21579660506c45ce1cc28af213325dce416e2d73522d106c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fneodove%2F&secure%5Burl_type%5D=linkedin_company_website)  
83 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 71% Small, 18% Medium

#### What Do G2 Reviewers Say About NeoDove?

_AI-generated summary from verified user reviews_

##### Pros

- Users find NeoDove **very user-friendly** , greatly enhancing lead management and supported by exceptional customer service.
- Users rave about the **exceptional customer support** from NeoDove, enhancing their experience and resolving issues promptly.
- Users value the **seamless CRM integration** of NeoDove, enhancing lead management and overall operational efficiency.
- Users value the **user-friendly interface and comprehensive features** of NeoDove that enhance lead management efficiency.
- Users appreciate the **exceptional support** from NeoDove, particularly the dedicated assistance from Poulami for their needs.

##### Cons

- Users often face **lagging and bugs** with NeoDove, which disrupts their user experience and efficiency.
- Users experience occasional **slow loading** issues with NeoDove, causing frustration and hindering effectiveness.
- Users often experience **lags and software bugs** that hinder the overall effectiveness of NeoDove.

#### What Are Recent G2 Reviews of NeoDove?

**["Impressive NeoDove CRM: Easy Meta Ads Integration and Smart Lead Distribution"](https://www.g2.com/survey_responses/neodove-review-12553473)**

**Rating:** 4.5/5.0 stars

_— Vansh J._

[Read full review](https://www.g2.com/survey_responses/neodove-review-12553473)

**["Excellent CRM with Outstanding Support from Bhavya Srivastava"](https://www.g2.com/survey_responses/neodove-review-10303375)**

**Rating:** 5.0/5.0 stars

_— Arpit J._

[Read full review](https://www.g2.com/survey_responses/neodove-review-10303375)

### [Pushwoosh](https://www.g2.com/products/pushwoosh/reviews)

Pushwoosh, a trusted omnichannel customer engagement platform for mobile growth, is utilized by over 80,000 businesses globally across diverse industries, including India Today, Media24, Payit, Gismart, Alinma Bank, Bladestorm, and justDice. Effortlessly engage with your customer base through Pushwoosh, leveraging multiple channels like mobile and web push notifications, in-app messages, emails, WhatsApp, and SMS for seamless communication. Stay in touch with your customers at every stage of their lifecycle, from day 1 to lifetime. Keep them coming to your app or website regularly with triggered and scheduled campaigns — enjoy related long-term benefits such as higher retention and revenue. - Elevate customer engagement with tailored push notifications, emails, in-app messages, SMS, and WhatsApp. - Target specific audiences with behavior-triggered campaigns to boost retention rates and enhance customer lifetime value. - Streamline campaign management through segmentation, automation, and optimization tools offered by Pushwoosh. Utilize data-driven analytics provided by Pushwoosh to gain valuable insights via visual dashboards and comprehensive reporting features. Optimize your campaigns by A/B/n testing different variations and improving performance. Benefit from swift integration and onboarding processes, with SDK integration typically completed within hours and full setup within a month. Integrate seamlessly with third-party services such as Amplitude, Google Analytics, Mixpanel, Adjust, Twilio, mParticle, Make, Piano, Tealium, and others to centralize data and enhance functionality for a holistic customer view. Prioritize data security for enterprise compliance and end users’ safety and receive top-notch 24/7 customer support, backed by 5-star reviews. Maximize revenue growth and key app metrics accessing enterprise-grade features starting at $0 per month.

**Average Rating:** 4.4/5.0

**Total Reviews:** 48

#### Who Is the Company Behind Pushwoosh?

- **Seller:** [Pushwoosh](https://www.g2.com/sellers/pushwoosh-4b60d935-61bc-4b1d-91d2-978b04bf83f6)
- **Year Founded:** 2014
- **HQ Location:** Rockville, MD
- **Twitter:** @Pushwoosh  
893 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e0f330dc46fd6062949c1e09c8344cebb24c510e2b9171876d106ab82709422a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3733012%2F&secure%5Burl_type%5D=linkedin_company_website)  
50 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 58% Small, 32% Medium

#### What Do G2 Reviewers Say About Pushwoosh?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Pushwoosh to be **incredibly easy to use** , simplifying campaign design and customer journey tracking efficiently.
- Users highly value the **quick and responsive customer support** of Pushwoosh, enhancing their overall experience and reliability.
- Users enjoy the **personalized automation workflows** of Pushwoosh, streamlining their marketing campaigns effectively.
- Users value the **easy journey creation** tools, enabling personal and timely communication for improved engagement and retention.
- Users find the **easy integration** of Pushwoosh simple and effective for diverse campaign needs and functionalities.

##### Cons

- Users find the **reporting issues** in Pushwoosh lacking detail and lacking more analytical options for better insights.
- Users are frustrated with the **poor dashboard performance** , lacking detailed analytics and a welcoming user interface.
- Users feel that **feature improvements** are needed in analytics, tagging, and documentation for a better experience.
- Users find the **interface unintuitive** , causing difficulty in discovering features and understanding statistics effectively.
- Users experience **notification delays** in Pushwoosh, impacting timely information delivery and overall effectiveness.

#### What Are Recent G2 Reviews of Pushwoosh?

**["Fast integration, great team, and a platform that genuinely evolves"](https://www.g2.com/survey_responses/pushwoosh-review-13036148)**

**Rating:** 5.0/5.0 stars

_— Davit G._

[Read full review](https://www.g2.com/survey_responses/pushwoosh-review-13036148)

**["Smooth Implementation and Responsive Support Team"](https://www.g2.com/survey_responses/pushwoosh-review-12960182)**

**Rating:** 5.0/5.0 stars

_— Diana T._

[Read full review](https://www.g2.com/survey_responses/pushwoosh-review-12960182)

#### What Are G2 Users Discussing About Pushwoosh?

- [What is a mobile push notification?](https://www.g2.com/discussions/pushwoosh-what-is-a-mobile-push-notification) - 1 comment
- [What is the best push notification service?](https://www.g2.com/discussions/pushwoosh-what-is-the-best-push-notification-service)
- [Is Pushwoosh free?](https://www.g2.com/discussions/is-pushwoosh-free) - 1 comment
- [What is Pushwoosh?](https://www.g2.com/discussions/what-is-pushwoosh) - 1 comment

### [Corefactors](https://www.g2.com/products/corefactors-crm/reviews)

Corefactors is a RevOps-enabling end-to-end CRM platform. The platform aims to cater to the growing need for a unified platform to manage customer relations and customer-facing teams. With the proliferation of customer touchpoints, intensifying competition, and ever-heightening customer expectations, Corefactors CRM enables the RevOps ecosystem and reduces revenue leakages by aligning them and creating a 360⁰ view of customer and business.

**Average Rating:** 4.5/5.0

**Total Reviews:** 11

#### Who Is the Company Behind Corefactors?

- **Seller:** [Corefactors](https://www.g2.com/sellers/corefactors-b6ef3a5a-865f-4141-afc3-d53b853d2c94)
- **Year Founded:** 2013
- **HQ Location:** Bengaluru, IN
- **Twitter:** @AICorefactors  
45 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=da6122844574bdbe5cc38835f0176b4015be714b513844da5a0791c849357c7f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fadnaksmarketingsolutionsprivatelimited&secure%5Burl_type%5D=linkedin_company_website)  
59 employees on LinkedIn®
- **Phone:** +91 80673 35577

#### Who Uses This Product?

- **Company Size:** 45% Small, 27% Large

#### What Do G2 Reviewers Say About Corefactors?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Corefactors, highlighting its intuitive setup and seamless user interface.
- Users commend the **responsive customer support** of Corefactors, enhancing communication workflows and real-time performance tracking.
- Users highlight the **powerful automation** features of Corefactors, enhancing efficiency in sales, marketing, and support.
- Users appreciate the **automation features** of Corefactors for streamlining workflows and reducing manual effort significantly.
- Users value the **easy integrations** of Corefactors, enhancing communication workflows and overall efficiency in operations.

##### Cons

- Users experience **dashboard issues** like lagging performance, limited customization, and inadequate support during peak times.
- Users find **limited customization** options in Corefactors, restricting their ability to tailor features effectively.
- Users find the **limited analytics** and customization options frustrating for deeper insights and functionality.
- Users experience **poor customer support** , noting slow response times and challenges during peak hours affecting overall satisfaction.
- Users experience **slow loading times** with Corefactors, which can hinder the overall user experience and efficiency.

#### What Are Recent G2 Reviews of Corefactors?

**["A Reliable All-in-One CRM with Great Support"](https://www.g2.com/survey_responses/corefactors-review-11661197)**

**Rating:** 4.0/5.0 stars

_— Vinoob G._

[Read full review](https://www.g2.com/survey_responses/corefactors-review-11661197)

**["Exceptional service and quality products"](https://www.g2.com/survey_responses/corefactors-review-11726723)**

**Rating:** 4.5/5.0 stars

_— Mohan B._

[Read full review](https://www.g2.com/survey_responses/corefactors-review-11726723)

#### What Are G2 Users Discussing About Corefactors?

- [What is Teleduce used for?](https://www.g2.com/discussions/what-is-teleduce-used-for)

### [Engati](https://www.g2.com/products/engati/reviews)

Engati is an Omnichannel Conversational AI platform that empowers mid-size and enterprise business teams to engage prospects, customers, and employees at scale. Recently awarded by Meta as the Tech Partner of the Year 2024 for pioneering in vertical-specific, business outcome-driven AI innovations, Engati is a cutting-edge Conversational AI platform that empowers businesses to deliver reliable, personalized, and exceptional customer experiences at scale. We empower businesses to reimagine the user journey from visitor to buyer—from nurturing leads to converting prospects and retaining loyal customers. By connecting AI and automation with the human touch, Engati crafts personalized customer experiences that maximize ROI and drive measurable business outcomes. Our platform leverages Generative AI and AI-driven conversational automation to: 1. Enhance customer engagement with proactive, personalized journeys. 2. Streamline operations and improve efficiency. 3. Deliver actionable insights through advanced analytics and continuous AI/ML-driven improvements. We are available in multiple languages and deployed across 12+ integral digital channels that include WhatsApp, Website, Instagram, Facebook, Email, MS Teams, Slack, WeChat, Telegram, and more. We build custom solutions on the digital channels you need, ensuring that your customer engagement strategy is tailored to your unique business requirements. Engati enables businesses to harness conversational intelligence to elevate customer experience, increase efficiency, and achieve growth. Let us help you revolutionize customer engagement and drive success in an AI-first world.

**Average Rating:** 4.1/5.0

**Total Reviews:** 14

#### Who Is the Company Behind Engati?

- **Seller:** [Engati](https://www.g2.com/sellers/engati)
- **Year Founded:** 2016
- **HQ Location:** Silicon Valley, CA
- **Twitter:** @getengati  
3,137 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6622352a2e1c712752123ae0ae168a289e1c852b2fa5d7f7b1afc040c30acb0b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fengati%2F&secure%5Burl_type%5D=linkedin_company_website)  
142 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Small, 50% Medium

#### What Do G2 Reviewers Say About Engati?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **clear communication** of Ajnish Loni, ensuring all stakeholders stay aligned and informed.
- Users commend Engati for its **responsive customer support** , which ensures timely assistance and effective communication.
- Users appreciate the **customizability** of Engati, empowering them to tailor the software to their specific needs and goals.
- Users commend the **dedicated training sessions** that enhance the powerful, customizable capabilities of Engati.

##### Cons

- Users find the **complexity of navigation** in Engati frustrating, leading to subscription cancellations and unresolved billing issues.
- Users find Engati **expensive** and face issues with subscription cancellation and ongoing charges without service access.
- Users experience **poor customer support** , facing unresponsive teams and unresolved billing issues after cancellation.
- Users experience **poor navigation** in Engati, leading to frustration and difficulty in managing subscriptions effectively.
- Users face significant **usability issues** , including navigation challenges and difficulties in managing account cancellations.

#### What Are Recent G2 Reviews of Engati?

**["World Class Chatbot Software"](https://www.g2.com/survey_responses/engati-review-9949521)**

**Rating:** 5.0/5.0 stars

_— Sumegha B._

[Read full review](https://www.g2.com/survey_responses/engati-review-9949521)

**["Dependable Project Management Support"](https://www.g2.com/survey_responses/engati-review-12354641)**

**Rating:** 4.5/5.0 stars

_— rashmi k._

[Read full review](https://www.g2.com/survey_responses/engati-review-12354641)

#### What Are G2 Users Discussing About Engati?

- [Which platform is best for chatbot?](https://www.g2.com/discussions/which-platform-is-best-for-chatbot)
- [Which software is used for chatbot?](https://www.g2.com/discussions/engati-chatbot-platform-which-software-is-used-for-chatbot)
- [What is Engati chatbot?](https://www.g2.com/discussions/what-is-engati-chatbot)
- [What are the features of chatbots?](https://www.g2.com/discussions/what-are-the-features-of-chatbots)

### [Groweon CRM](https://www.g2.com/products/groweon-crm/reviews)

Groweon CRM is a fully AI Powered, ISO/IEC 27001:2022 & ISO/IEC 27701:2019 certified solution designed for sales and operations teams. It streamlines complex business processes through automation and offers a fully integrated business ecosystem. By boosting team efficiency and enhancing customer satisfaction, it drives scalable and secure growth.

**Average Rating:** 4.4/5.0

**Total Reviews:** 5

#### Who Is the Company Behind Groweon CRM?

- **Seller:** [Groweon](https://www.g2.com/sellers/groweon)
- **Year Founded:** 2023
- **HQ Location:** Noida, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=60fe27433c7992492ed623e053012a73218af3e1a26894934698bdcb1a11b6ae&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgroweon-digital-private-limited&secure%5Burl_type%5D=linkedin_company_website)  
21 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About Groweon CRM?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of Groweon CRM, enjoying streamlined lead management and user-friendly dashboards.
- Users appreciate the **user-friendly lead management** of Groweon CRM, making it easy for sales teams to track and organize leads.
- Users appreciate the **simplicity** of Groweon CRM, finding it easy to manage leads and enhancing sales efficiency.
- Users appreciate the **simplicity** of Groweon CRM, finding it easy to manage leads and boost sales efficiency.
- Users love the **simple and effective dashboard usability** of Groweon CRM, enhancing lead management effortlessly.

##### Cons

- Users note that **integration issues** exist, requiring custom solutions and limiting the out-of-the-box experience.
- Users find the **limited integrations** of Groweon CRM restrictive, requiring custom solutions for broader connectivity.
- Users desire **more features** in Groweon CRM, particularly for mobile and advanced reporting options.
- Users find the **reporting capabilities lacking** and seek more advanced features for better insights.
- Users feel that the **price is too high** for the features offered by Groweon CRM, suggesting it needs to be lower.

#### What Are Recent G2 Reviews of Groweon CRM?

**["User friendly. And I can manage all"](https://www.g2.com/survey_responses/groweon-crm-review-12381628)**

**Rating:** 4.5/5.0 stars

_— Pinky S._

[Read full review](https://www.g2.com/survey_responses/groweon-crm-review-12381628)

**["Simple, Easy-to-Use & Built-in WhatsApp"](https://www.g2.com/survey_responses/groweon-crm-review-12169671)**

**Rating:** 4.5/5.0 stars

_— tony ._

[Read full review](https://www.g2.com/survey_responses/groweon-crm-review-12169671)

### [Mtalkz](https://www.g2.com/products/mtalkz/reviews)

Mtalkz is a leading provider of enterprise messaging and communication solutions, offering cutting-edge technologies to facilitate secure, reliable, and high-volume messaging services such as Bulk SMS, RCS, WhatsApp Business API, Truecaller Business Messaging, Voice and Email services. With over 7+ years of industry experience, Mtalkz has established itself as a trusted partner in digital communication, helping organizations streamline their customer engagement and operational messaging needs. Mtalkz serves a diverse range of industries, providing tailored communication solutions to meet sector-specific requirements. Our clientele spans BFSI, NBFC, Education & Ed-tech, Healthcare, SaaS, Ecommerce, D2C, Retail, Power & Utility, Travel & Holidays, Political Parties, Logistics, Manufacturing, and more. Our solutions are designed to enhance communication efficiency, improve customer engagement, and drive business growth across these domains. Mtalkz Unique Offerings & Technological Edge: Mtalkz distinguishes itself through advanced messaging solutions designed to enhance reliability, security, and user experience. Our key differentiators include: • Fallback Mechanisms – Ensuring message delivery through alternative channels, such as WhatsApp to SMS, Truecaller to SMS, and RCS to SMS. • Logo Verified SMS – Enhanced brand authentication and customer trust through verified sender branding. • Very High-volume Messaging Capabilities – Robust infrastructure to support enterprises and government bodies with mission-critical messaging at scale. • Official Partnerships – As an official partner of Meta and Truecaller, Mtalkz provides exclusive features and enhanced messaging capabilities. • Direct Connectivity with Major Telecom Operators – Enabling priority SMS delivery via premium telecom routes. • AI-powered Chatbots – Intelligent automation for customer interactions via WhatsApp, RCS, and other digital platforms. • Virtual Mobile Numbers – Secure and flexible virtual numbers for seamless communication management.

**Average Rating:** 4.7/5.0

**Total Reviews:** 15

#### Who Is the Company Behind Mtalkz?

- **Seller:** [Mtalkz Mobility Services](https://www.g2.com/sellers/mtalkz-mobility-services)
- **Year Founded:** 2017
- **HQ Location:** Noida, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8886fbbe0d7716a17e270d72af75d7030be803035e4455363f9222fbd99690d7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmtalkzmobility%2F&secure%5Burl_type%5D=linkedin_company_website)  
30 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 67% Small, 27% Medium

#### What Do G2 Reviewers Say About Mtalkz?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **outstanding customer support** from Mtalkz, highlighting their team's approachability and dedication to assistance.
- Users find the setup process for Mtalkz to be **very easy and smooth** , simplifying account creation and API integration.
- Users enjoy the **ease of use** of Mtalkz, praising its simple account setup and API integration process.
- Users find the **easy integrations** of Mtalkz a breeze, streamlining account setup and API connection effortlessly.
- Users value the **exceptional support** from the Mtalkz team, ensuring smooth integration and guidance throughout the process.

##### Cons

- Users report occasional **messaging issues** , particularly with extensive databases, but resolution is often quick.
- Users note the **missing features** in Mtalkz, such as OTP verification API lacking expiration time, impacting usability.

#### What Are Recent G2 Reviews of Mtalkz?

**["One of the best Email & SMS service providers"](https://www.g2.com/survey_responses/mtalkz-review-7864316)**

**Rating:** 5.0/5.0 stars

_— Ankit P._

[Read full review](https://www.g2.com/survey_responses/mtalkz-review-7864316)

**["The best sms service provider in the market."](https://www.g2.com/survey_responses/mtalkz-review-6838614)**

**Rating:** 5.0/5.0 stars

_— Siraj U._

[Read full review](https://www.g2.com/survey_responses/mtalkz-review-6838614)

#### What Are G2 Users Discussing About Mtalkz?

- [What is Mtalkz used for?](https://www.g2.com/discussions/what-is-mtalkz-used-for)

### [Sendwo](https://www.g2.com/products/sendwo/reviews)

Grow your business with WhatsApp marketing using Sendwo. Send targeted broadcasts, automate notifications, track results, and leverage chatbots to convert leads into customers. All on WhatsApp, your customer's preferred channel. Sendwo empowers businesses of all sizes to leverage WhatsApp's incredible reach and engagement for marketing and customer communication. Our all-in-one platform provides you with the tools to: Free Implementation and Chatbot Setup. Dedicated WhatsApp group direct support 0% extra markup on API charges. 3rd party integrations [Zoho, Google Sheets, etc] Multi-agent Shared Inbox for Teams Effortlessly broadcast messages: Reach thousands of customers with targeted campaigns, promotions, and updates. Personalize your approach: Craft messages that resonate with specific customer segments for a more impactful experience. Automate workflows: Save time and resources by setting up automated notifications for order confirmations, shipping updates, and other key touchpoints. Build engaging chatbots: Create AI-powered chatbots to answer customer questions, provide support, and drive sales conversions. Track and analyze results: Gain valuable insights into your campaigns' performance and optimize your strategy for maximum impact. Ready to unlock the potential of WhatsApp marketing? Sign up for Sendwo today and start building stronger customer connections.

**Average Rating:** 5.0/5.0

**Total Reviews:** 2

#### Who Is the Company Behind Sendwo?

- **Seller:** [Sendwo](https://www.g2.com/sellers/sendwo)
- **Year Founded:** 2020
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=57d6ea99dcce08f7e09aa950d8fb48c1a0e87e91fea8fc31bfa30666d495dacc&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsendwo&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About Sendwo?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Sendwo, especially appreciating the exceptional customer support during the setup process.
- Users commend Sendwo for its **affordable pricing** , making chatbot creation accessible without breaking the bank.
- Users value the **exceptional customer support** of Sendwo, which simplifies complex WhatsApp marketing tasks effectively.

#### What Are Recent G2 Reviews of Sendwo?

**["Perfect tool for my ecommerce business"](https://www.g2.com/survey_responses/sendwo-review-10296767)**

**Rating:** 5.0/5.0 stars

_— Puneet S._

[Read full review](https://www.g2.com/survey_responses/sendwo-review-10296767)

**["Sendwo: Create WhatsApp Chatbot for Free!"](https://www.g2.com/survey_responses/sendwo-review-10307073)**

**Rating:** 5.0/5.0 stars

_— Aditi G._

[Read full review](https://www.g2.com/survey_responses/sendwo-review-10307073)

### [Spoki](https://www.g2.com/products/spoki/reviews)

Spoki is a conversational platform that leverages WhatsApp as a communication channel to offer businesses solutions to integrate with e-commerce, marketing tools, CRM, ERP, and customized software. Spoki takes sales strategies to a higher level by harnessing the power of instant and conversational messaging, accompanying the user throughout the entire customer journey: marketing, sales, customer support. As pioneers of conversational marketing, our goal is to revolutionize the way businesses communicate with their customers, leveraging innovative channels like WhatsApp, ensuring better KPIs and performance for companies.Thanks to Spoki, businesses can create valuable relationships and more direct and personal connections with their end customers.

**Average Rating:** 4.8/5.0

**Total Reviews:** 4

#### Who Is the Company Behind Spoki?

- **Seller:** [Spoki](https://www.g2.com/sellers/spoki)
- **HQ Location:** San Vito dei Normanni, IT
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b6961991201bd624300cb191c25b7f80a80adccbc5fe8be50758d8c354fc682d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fspokiapp&secure%5Burl_type%5D=linkedin_company_website)  
53 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About Spoki?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **automation** features of Spoki, enhancing their WhatsApp marketing through seamless ActiveCampaign integration.
- Users appreciate the **automation ease** provided by Spoki, notably with seamless ActiveCampaign integration for WhatsApp marketing.
- Users find **easy integrations** with ActiveCampaign enhance their WhatsApp marketing automation significantly.
- Users find the **ActiveCampaign integration** of Spoki very useful for automating WhatsApp marketing effectively.
- Users value the **many integrations** Spoki offers, enhancing marketing automation and user management seamlessly.

##### Cons

- Users find Spoki's interface challenging, citing **intuitiveness issues** that hinder efficient customer support interactions.
- Users find Spoki **not very user-friendly** , making it challenging to utilize for customer support effectively.
- Users find **customer support difficult to navigate** , leading to frustration and unresolved issues with Spoki.
- Users find **customer support difficult to use** , leading to frustration and unresolved issues with Spoki.

#### What Are Recent G2 Reviews of Spoki?

**["No subscription WhatsApp automation tool that can be integrated easely with your CRM"](https://www.g2.com/survey_responses/spoki-review-8909928)**

**Rating:** 5.0/5.0 stars

_— Fernando S._

[Read full review](https://www.g2.com/survey_responses/spoki-review-8909928)

**["Immediate and constant support"](https://www.g2.com/survey_responses/spoki-review-9617111)**

**Rating:** 4.0/5.0 stars

_— Martina P._

[Read full review](https://www.g2.com/survey_responses/spoki-review-9617111)

### [Dualhook](https://www.g2.com/products/dualhook/reviews)

We built Dualhook for companies that want to use the WhatsApp Business API with Coexistence, while keeping their architecture privacy-first. Most tools in this space act like an inbox layer or intermediary. Dualhook takes a different approach: it focuses on direct webhook routing, operational control, and no message storage. The goal is simple: give teams more control over their WhatsApp stack without forcing them into a message-storing middleware setup. Dualhook is especially built for teams that care about: • privacy • direct infrastructure control • cleaner WhatsApp API routing • Coexistence support

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Dualhook?

- **Seller:** [Dualhook](https://www.g2.com/sellers/dualhook)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Dualhook?

**["Dualhook Makes WhatsApp Cloud API Setup, Webhooks, and Monitoring Effortless"](https://www.g2.com/survey_responses/dualhook-review-12589760)**

**Rating:** 5.0/5.0 stars

_— Manu R._

[Read full review](https://www.g2.com/survey_responses/dualhook-review-12589760)

### [Hippo](https://www.g2.com/products/hippo/reviews)

Hippo is a SaaS platform for all your customer engagement and marketing needs. It is used by 2000+ businesses across the globe. Hippo is a complete suite for engaging with your customers. You can provide them conversational support with help of chatbots, live chats, calls and automate marketing efforts to provide a personalized customer experience with omnichannel campaigns including emails, WhatsApp, SMS and push notifications.

**Average Rating:** 3.9/5.0

**Total Reviews:** 19

#### Who Is the Company Behind Hippo?

- **Seller:** [Jungleworks](https://www.g2.com/sellers/jungleworks-78e220c0-2247-47f3-8132-6ff57f2ba0ae)
- **Year Founded:** 2011
- **HQ Location:** Tampa, Florida
- **Twitter:** @worksjungle  
584 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=199e056aa0609cf93ab8734c20df606ab3769861cfdcf3381b87df2da2cde6a4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F13471593%2F&secure%5Burl_type%5D=linkedin_company_website)  
352 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 63% Medium, 26% Small

#### What Do G2 Reviewers Say About Hippo?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **helpful customer support** that enhances their experience with Hippo's user-friendly interface.
- Users value the **ease of use** of Hippo, complimenting its intuitive UI/UX and helpful customer support.
- Users appreciate the **user-friendly interface** and **helpful customer support** , enhancing their overall experience with Hippo.
- Users value the **feature variety** of Hippo, enhancing their overall experience with diverse functionalities.
- Users find the **helpful customer success** team enhances their experience and supports effective product use.

##### Cons

- Users report **stability issues** with Hippo, as frequent breakdowns detract from the overall user experience.
- Users report frequent **instability** in Hippo, with feature focus leading to breakdowns and unreliable performance.
- Users face frequent **functionality issues** with Hippo, as its instability disrupts overall performance despite feature emphasis.
- Users report **missing features** in Hippo, leading to instability and breakdowns that hinder overall usability.
- Users report **quality issues** with Hippo, noting that its frequent breakdowns detract from the overall experience.

#### What Are Recent G2 Reviews of Hippo?

**["A quick and friendly way to take out home insurance"](https://www.g2.com/survey_responses/hippo-review-8706885)**

**Rating:** 5.0/5.0 stars

_— Andre B._

[Read full review](https://www.g2.com/survey_responses/hippo-review-8706885)

**["Very efficient and helpful."](https://www.g2.com/survey_responses/hippo-review-8514831)**

**Rating:** 5.0/5.0 stars

_— Duduetsang M._

[Read full review](https://www.g2.com/survey_responses/hippo-review-8514831)

### [Meseji](https://www.g2.com/products/meseji/reviews)

Meseji is a comprehensive marketing tool designed to streamline communication for businesses through various channels, including WhatsApp, email, and chatbots. It provides a robust WhatsApp API that allows businesses to manage multiple WhatsApp accounts efficiently, send unlimited messages, and automate customer interactions. Meseji also supports features like OTP, notifications, alerts, multi-channel support, and broadcast capabilities. The platform is aimed at businesses looking for a seamless way to engage with their customers globally. It offers different pricing plans based on the number of instances and WhatsApp accounts you need, making it scalable for both small businesses and larger enterprises. Meseji ensures that all communications are secured with SSL certificates, and it does not store any WhatsApp interactions, ensuring complete privacy.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Meseji?

- **Seller:** [Meseji](https://www.g2.com/sellers/meseji)
- **Year Founded:** 2024
- **HQ Location:** Noida, IN
- **LinkedIn® Page:** [linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1f9961a432af9650dc24413f5e912ac21f0d1ec5c5549648b88d10c8181dfd7d&secure%5Burl%5D=https%3A%2F%2Flinkedin.com%2Fcompany%2Fmeseji&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About Meseji?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Meseji to be **affordable** , with a price of about $6 for a single user account.
- Users find Meseji to be **easy to learn and configure** , making it accessible for non-technical individuals.
- Users find Meseji extremely **easy to use** , even for non-technical individuals, enhancing accessibility and convenience.
- Users find Meseji's **easy setup** allows non-technical individuals to configure and use it effortlessly.
- Users find Meseji **simple to use and configure** , making it accessible and affordable for everyone.

#### What Are Recent G2 Reviews of Meseji?

**["Nice WhatsApp Tool"](https://www.g2.com/survey_responses/meseji-review-10279647)**

**Rating:** 5.0/5.0 stars

_— Latishia G._

[Read full review](https://www.g2.com/survey_responses/meseji-review-10279647)

### [Netcapz](https://www.g2.com/products/netcapz-2024-12-10/reviews)

Netcapz is the #1 AI-powered marketing platform and an award-winning AI-powered marketing platform that transforms how businesses communicate and engage with their audience. By providing innovative solutions for bulk SMS and messaging services, Netcapz allows companies to streamline their outreach efforts through SMS, WhatsApp, and other messaging channels—all managed from a single, intuitive interface. We empower businesses to connect with their customers effectively, driving growth and fostering meaningful relationships. Our platform uses advanced artificial intelligence to optimize campaign delivery, enhance engagement, and provide actionable insights, making it an indispensable tool for modern businesses. Recognized for Excellence: Netcapz is proud to have received multiple prestigious awards, reflecting our commitment to innovation and exceptional service: Most Innovative AI-Powered SMS Marketing Solutions Provider 2025 Client Engagement Excellence Award 2025 (Australian Enterprise Awards 2025) Wyndham Business Awards 2019 Winner These accolades underscore our leadership in the industry and our dedication to helping businesses achieve their goals through cutting-edge technology. Key Features of Netcapz: Multi-Channel Messaging: Communicate seamlessly across SMS and WhatsApp, managing all your campaigns from a unified dashboard. Unlimited Messaging: Enjoy the freedom to send unlimited messages, with the flexibility to scale based on your chosen package. AI-Driven Optimization: Our advanced AI ensures your messages are delivered at the best times and in the most effective ways, maximizing engagement. Real-Time Analytics: Monitor campaign performance with detailed analytics that provide insights into delivery rates, open rates, and customer interactions. Customizable Solutions: Whether you’re a small business or a large enterprise, our scalable plans cater to your unique needs. User-Friendly Interface: Designed with simplicity in mind, our platform is easy to use, even for those new to digital marketing. Why Businesses Choose Netcapz: Netcapz is trusted by over 10,000+ active customers and is a driving force behind successful marketing campaigns worldwide. Our platform is not just a tool but a partner in business growth, delivering: Improved customer engagement through targeted, AI-optimized messaging. Greater ROI with tools that simplify communication and save time. Peace of mind with our award-winning reputation for reliability and innovation. Our Mission: At Netcapz, we aim to bridge the gap between businesses and their customers by offering smarter, faster, and more reliable communication solutions. Whether it’s through SMS, WhatsApp, or other messaging channels, our goal is to empower businesses with the tools they need to connect and succeed. Start Your Journey with Netcapz: Discover how Netcapz can elevate your marketing strategy with AI-powered solutions. Join thousands of businesses already benefiting from our platform’s capabilities. Visit netcapz.cloud to learn more and get started today!

**Average Rating:** 4.8/5.0

**Total Reviews:** 2

#### Who Is the Company Behind Netcapz?

- **Seller:** [Netcapz](https://www.g2.com/sellers/netcapz)
- **Year Founded:** 2018
- **HQ Location:** N/A
- **Twitter:** @netcapz  
1 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e5d3510e4c179cdedf733c642b6c1150918d9a4ea87eb16e90a98a5cbdb726ec&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnetcapz-cloud%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About Netcapz?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **easy communication** with Netcapz, praising their professionalism and swift delivery of solutions.
- Users value the **professionalism and clear communication** of Netcapz, noting their quick and reliable solutions.
- Users highlight the **reliability** of Netcapz, noting their professional, clear communication and quick solution delivery.

##### Cons

- Users note that the **slow performance** can be frustrating at times, yet the service quality is generally robust.

#### What Are Recent G2 Reviews of Netcapz?

**["Streamlined Multi-Channel Messaging for Improved Client Relations"](https://www.g2.com/survey_responses/netcapz-review-13167999)**

**Rating:** 4.5/5.0 stars

_— Verified User in Accounting_

[Read full review](https://www.g2.com/survey_responses/netcapz-review-13167999)

**["Efficient and Trustworthy Service"](https://www.g2.com/survey_responses/netcapz-review-11567936)**

**Rating:** 5.0/5.0 stars

_— ashraf k._

[Read full review](https://www.g2.com/survey_responses/netcapz-review-11567936)

### [Netmera](https://www.g2.com/products/netmera/reviews)

Netmera is a customer data and engagement platform for enterprise marketing, product, and CX teams in banking, fintech, telecoms, retail, media, and e-commerce. Data collection, omnichannel campaign execution, and analytics run in one platform, so teams act on real-time behavior without routing tasks through IT. Typical implementation runs 4 to 8 weeks, depending on the audience size and channel diversity. Compliance covers GDPR, ISO certifications, and IYS for the Turkish market. Data: Tagless Data Capture collects behavioral events automatically. SDKs cover Android, iOS, Flutter, React Native, Huawei, and Cordova. Data can be ingested via API, SDK, FTP import, or panel upload, and exported via FTP or webhooks. Channels: mobile and web push, email, SMS, WhatsApp, in-app messages, web pop-ups, geofencing. Deferred Deep Linking connects campaign links to specific in-app content, even through app installation. Integrations: Google Cloud, AWS, SAP, Adobe Experience Cloud, Shopify, MParticle, Adjust, Mixpanel, Infobip, Twilio, Facebook (Meta). AI capabilities: - Predictive segments: churn risk, purchase intent, high-value users - Content Optimizer for multilingual copy generation - Agentic AI that configures full campaigns for team review - Official MCP Server connecting Claude, ChatGPT, and other tools to your account Scale: 100+ companies, 300+ apps, 500M+ end users yearly, 30B+ events monthly. Selected results: - DenizBank restored a 10% loan conversion rate after funnel diagnostics found a drop-off bug - Turkcell raised Customer Effort Score by 13%, improved App Store ratings by 50% - Mackolik sends 20,000+ daily notifications with a 20% retention lift - Pluxee converted 3.7% of web traffic into qualified leads. More customer success stories: https://netmera.com/case-studies/

**Average Rating:** 4.3/5.0

**Total Reviews:** 49

#### Who Is the Company Behind Netmera?

- **Seller:** [Netmera](https://www.g2.com/sellers/netmera)
- **Company Website:** netmera.com
- **Year Founded:** 2010
- **HQ Location:** İstanbul, TR
- **Twitter:** @netmera  
2,793 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fdd02d34c4ebf50687ff957213195d02b4a5e135fd1201daea4bb2c65c1c4a8d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnetmera&secure%5Burl_type%5D=linkedin_company_website)  
57 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Financial Services, Telecommunications
- **Company Size:** 39% Small, 33% Medium

#### What Do G2 Reviewers Say About Netmera?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Netmera, enjoying its user-friendly interface and seamless navigation.
- Users value the **outstanding customer support** from Netmera, which enhances the overall effectiveness of the platform.
- Users find Netmera to be a **reliable and user-friendly platform** with effective support and feature enhancements.
- Users praise **Netmera's customer engagement** for its seamless campaign management and effective audience targeting capabilities.
- Users value the **effective engagement features** of Netmera, enhancing customer connection through personalized communication strategies.

##### Cons

- Users find Netmera's interface **highly complex** , which can lead to challenges in user experience and support requests.
- Users find **inadequate reporting** in Netmera, lacking detail and essential features for effective decision-making.
- Users face **complexity** in navigating Netmera, making data management and analysis more difficult and time-consuming.
- Users face **data inaccuracy** issues with Netmera, leading to slow analysis and disrupted data pipelines.
- Users note **missing features** in Netmera, particularly in legacy system support and documentation improvements.

#### What Are Recent G2 Reviews of Netmera?

**["Netmera’s Predictive Segments and UI Transformed Our Marketing"](https://www.g2.com/survey_responses/netmera-review-12599746)**

**Rating:** 4.5/5.0 stars

_— Ferhat Y._

[Read full review](https://www.g2.com/survey_responses/netmera-review-12599746)

**["Effortless Campaign Management, Needs Better Analytics"](https://www.g2.com/survey_responses/netmera-review-13085031)**

**Rating:** 4.0/5.0 stars

_— Marsel H._

[Read full review](https://www.g2.com/survey_responses/netmera-review-13085031)

#### What Are G2 Users Discussing About Netmera?

- [What is Netmera used for?](https://www.g2.com/discussions/what-is-netmera-used-for)

### [Pendula](https://www.g2.com/products/pendula/reviews)

Pendula is an enterprise customer engagement platform designed to help organisations maximise Customer Lifetime Value and foster stronger connections with their audience. By focusing on "moments that matter," Pendula enables businesses to engage customers in a personalised way, optimising conversion rates and enhancing the overall experience across every touchpoint. This platform is especially beneficial for businesses aiming to streamline communication processes without requiring extensive technical knowledge. With no coding skills necessary, Pendula supports automated and personalised two-way communication across multiple channels, including mobile, SMS, email, social messaging, and even fax. Now with RCS (Rich Communication Services) as a new channel, Pendula’s platform provides even more flexibility, allowing customers to receive interactive, media-rich messages on compatible devices. This channel range ensures that customers receive messages at their convenience, regardless of location or preferred method of communication, and supports an omnichannel marketing approach. Pendula’s robust suite of engagement and workflow automation tools empowers organisations to understand and respond to customer behaviour effectively. Key features include real-time analytics, omnichannel engagement across mobile, in-app, and web platforms, and a user-friendly interface that enables rapid campaign creation and delivery. Pendula also integrates seamlessly with over 80 systems via a rich API and native-built integrations, making it adaptable to various organisational needs. Pendula’s advanced Intelligence Suite brings new dimensions to customer engagement with the use of Artificial Intelligence (AI), offering tools such as sentiment analysis, data classification, and categorisation. This suite enables businesses to gain deeper insights into customer preferences, attitudes, and needs, providing critical intelligence that allows organisations to deliver timely and relevant content tailored to their audience. By leveraging these insights, businesses can anticipate customer behaviours and respond in a proactive and personalised way, enhancing engagement across the customer journey. Pendula’s criteria segmentation and event-based flows give businesses granular control over their communication strategies. This means organisations can drill down within a flow, enabling the creation of targeted customer journeys that respond to specific customer segments. By tailoring messages to unique audiences based on behaviours, attributes, or past interactions, Pendula empowers businesses to ensure the right message reaches the right person at the right time. This degree of customisation is essential for driving meaningful engagement, as customers increasingly expect brands to interact with them in ways that are personalised and relevant. Moreover, Pendula’s workflow automation capabilities enable seamless updates to billing systems, CRM, and other source data, automatically triggering next best actions based on customer interactions. By integrating directly with platforms like Salesforce and Zuora, Pendula ensures that every customer interaction is seamlessly linked to relevant data, providing a comprehensive view of each customer’s journey. This unified data stream supports informed decision-making and allows businesses to optimise their engagement strategies over time. Trusted by clients such as Shippit, amaysim, Origin Energy, and the University of London, Pendula has demonstrated its ability to elevate customer engagement strategies across diverse industries.

**Average Rating:** 4.5/5.0

**Total Reviews:** 25

#### Who Is the Company Behind Pendula?

- **Seller:** [Pendula](https://www.g2.com/sellers/pendula)
- **Company Website:** www.pendula.com
- **Year Founded:** 2017
- **HQ Location:** Surry Hills, New South Wales
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=05e55eb2180ad5e2a339a56f735ae719fc1355c93b6b01098812c673fc23c9ba&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpendulahq%2F&secure%5Burl_type%5D=linkedin_company_website)  
31 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Telecommunications
- **Company Size:** 64% Medium, 24% Small

#### What Do G2 Reviewers Say About Pendula?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise Pendula's **top-notch customer support** , appreciating their responsiveness and guidance throughout the setup process.
- Users find Pendula to be an **easy and intuitive tool** that simplifies client connections and enhances their experience.
- Users value the **automation capabilities** of Pendula, which streamline communication and enhance campaign management effectively.
- Users highlight the **seamless integrations** of Pendula, enhancing their ability to manage communications effectively.
- Users find Pendula's **simplicity in setup and intuitive interface** enhances their ability to engage with customers effortlessly.

##### Cons

- Users note the **missing features** in Pendula, particularly regarding recipient visibility and SMS limitations, impacting usability.
- Users note **UI shortcomings** and suggest more advanced features for improved functionality and smoother integrations.
- Users note a steep **learning curve** initially, but appreciate the extensive help available to ease the process.
- Users find that **reporting visibility is limited** for complex analyses, hindering insights and comparisons across customer segments.
- Users note the **limited features** of Pendula, particularly regarding SMS availability and messaging automation options.

#### What Are Recent G2 Reviews of Pendula?

**["Easy to use, good UI"](https://www.g2.com/survey_responses/pendula-review-10530397)**

**Rating:** 5.0/5.0 stars

_— Verified User in Telecommunications_

[Read full review](https://www.g2.com/survey_responses/pendula-review-10530397)

**["Pendula: Reliable Tool with Outstanding Support"](https://www.g2.com/survey_responses/pendula-review-10641779)**

**Rating:** 5.0/5.0 stars

_— Paula T._

[Read full review](https://www.g2.com/survey_responses/pendula-review-10641779)

#### What Are G2 Users Discussing About Pendula?

- [What is Pendula used for?](https://www.g2.com/discussions/what-is-pendula-used-for)

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