Best User Research Tools with Photo Submission Capabilities

How Many User Research Tools Products Does G2 Track?

Total Products under this Category: 217

Category Stats (Nov 2026)

  • Average Rating: 4.56/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Quallie (+5.26%) - Among all products in this category, Quallie recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank User Research Tools Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 12,300+ Authentic Reviews
  • 217+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for User Research Tools

G2 Grid® for User Research Tools plotting products by satisfaction and market presence

Highlighted products: Prolific, Sprig, User Interviews, Dscout, Discuss, Askable, Qualtrics Market Research, and Hotjar by Contentsquare.

Underlying data: [Grid® JSON](https://www.g2.com/categories/user-research/grids.json?focus%5B%5D=prolific&focus%5B%5D=sprig&focus%5B%5D=user-interviews&focus%5B%5D=dscout&focus%5B%5D=discuss&focus%5B%5D=askable&focus%5B%5D=qualtrics-market-research&focus%5B%5D=hotjar-by-contentsquare)

Dscout

Dscout is an AI-powered experience research platform for capturing in-context insights from high-quality participants. Leading brands use Dscout to test ideas, iterate quickly, collaborate, and build confidently. It covers research from recruitment and fielding through analysis and sharing. What research methods does Dscout support? Dscout supports usability testing, concept testing, interviews, field studies, diary studies, surveys, intercepts, card sorting, and more. Teams can combine multiple methods in one study, including multi-activity Diary studies. Who uses Dscout? User experience researchers (UXRs), product designers, product managers, market researchers, consumer insights teams, customer experience teams, e-commerce specialists, and website teams use Dscout at enterprise and mid-market companies. What is Dscout used for? Common use cases include: - Competitive and market research - Discovery research and continuous discovery - Prototyping and product design - Testing and validation - Personas and segmentation - GenAI testing What makes Dscout different? - Verified participants: ID and video verification, plus access to 3 million participants through Partner Panels - Built-in Private Panel management (CRM) for your own participants - Multi-method studies in one platform - Support at every pricing tier, with custom project help from the special services team - Enterprise-grade privacy and security How does Dscout use AI? Dscout's AI agents help teams plan, moderate, and analyze research. They work faster, follow best practices, and surface patterns that are easy to miss. Teams choose which AI features to use. All AI content is labeled and editable, and it cites sources when possible.

Average Rating: 4.5/5.0

Total Reviews: 188

How Do G2 Users Rate Dscout?

  • Ease of Use: 8.5/10 (Category avg: 9.0/10)
  • Sorting: 7.8/10 (Category avg: 8.5/10)
  • In-App: 7.8/10 (Category avg: 8.3/10)
  • On-Site: 6.3/10 (Category avg: 8.1/10)

Who Is the Company Behind Dscout?

  • Seller: Dscout
  • Company Website:
  • Year Founded: 2011
  • HQ Location: Chicago, IL
  • LinkedIn® Page: www.linkedin.com
    299 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: UX Researcher, Senior UX Researcher
  • Top Industries: Information Technology and Services, Financial Services
  • Company Size: 57% Large, 22% Medium

What Do G2 Reviewers Say About Dscout?

AI-generated summary from verified user reviews

Pros
  • Users find Dscout to be easy to use and intuitive, enhancing efficiency in conducting qualitative studies independently.
  • Users appreciate the excellent customer support from Dscout, enhancing their experience and improving study efficiency.
  • Users value the intuitive design and comprehensive support of Dscout, enhancing their qualitative research experience significantly.
  • Users love the easy self-service experience of Dscout, making study launches efficient and supported by excellent customer service.
  • Users love the interactive participant engagement offered by Dscout, enhancing qualitative research through creativity and flexibility.
Cons
  • Users note the missing features in Dscout, particularly lacking chat functions and flexibility for niche audiences.
  • Users often find participant management lacking in Dscout, noting difficulties with niche audiences and limited messaging options.
  • Users find feature limitations in Dscout, particularly with slow approval processes and lack of integrations, frustrating.
  • Users find complex usability hinders Dscout's efficiency, with navigation and participant engagement causing significant frustration.
  • Users express the need for improved analysis capabilities in Dscout, highlighting challenges in data interpretation and reporting.

What Are Recent G2 Reviews of Dscout?

What Are G2 Users Discussing About Dscout?

UserTesting

UserTesting, now part of Auros, is the leader in human insight. Our Human Insight Engine empowers teams to validate decisions, co-innovate at scale, and accelerate the path to their best products and experiences. By embedding real human feedback into every stage of development—from ideation to launch—organizations can eliminate guesswork, align stakeholders, and deliver experiences that truly meet evolving customer needs.

Average Rating: 4.4/5.0

Total Reviews: 740

How Do G2 Users Rate UserTesting?

  • Ease of Use: 8.4/10 (Category avg: 9.0/10)
  • Sorting: 7.4/10 (Category avg: 8.5/10)
  • In-App: 7.4/10 (Category avg: 8.3/10)
  • On-Site: 6.9/10 (Category avg: 8.1/10)

Who Is the Company Behind UserTesting?

  • Seller: Auros
  • Company Website:
  • Year Founded: 2007
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    1,856 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: UX Researcher, Product Designer
  • Top Industries: Computer Software, Financial Services
  • Company Size: 41% Large, 37% Medium

What Do G2 Reviewers Say About UserTesting?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of UserTesting, allowing for quick, insightful feedback and seamless interactions.
  • Users find UserTesting's quick and genuine feedback essential for improving designs and making informed decisions confidently.
  • Users value the time-saving feedback from UserTesting, enhancing decision-making and streamlining design improvements efficiently.
  • Users value the excellent customer support from UserTesting, enhancing their overall experience and satisfaction with the service.
  • Users value the quick and genuine feedback UserTesting provides, enhancing design confidence and decision-making efficiency.
Cons
  • Users feel a lack of control and essential features in UserTesting, affecting their project outcomes and efficiency.
  • Users face testing difficulties due to poor navigation and participant quality, affecting the overall testing experience.
  • Users are frustrated by survey issues on UserTesting, citing inconsistent participation access and poor participant quality.
  • Users are frustrated by the inconsistent participant quality, affecting the reliability of insights gained from studies.
  • Users find UserTesting to be expensive, particularly for teams requiring frequent tests or many participants.

What Are Recent G2 Reviews of UserTesting?

What Are G2 Users Discussing About UserTesting?

Userback

Userback is a user feedback and bug tracking software solution that helps teams collect, understand, and act on product feedback from users and stakeholders. It's used by SaaS companies, product managers, developers, designers, and customer support teams to gather contextual feedback directly from web applications, supporting use cases such as bug reporting, usability testing, quality assurance, feature validation, and customer satisfaction tracking. Feedback items are enriched with screenshots, session data, and technical metadata so product teams can make informed decisions quickly, without switching between tools. - Visual feedback and bug reporting: Users submit annotated screenshots, screen recordings, and comments directly within the app. Bug reports automatically capture console logs, browser details, and other technical metadata for faster troubleshooting. - Session replay: Visualizes real user behavior alongside submitted feedback, helping teams identify and address issues in context. - In-app surveys and feature portal: Customizable NPS, CSAT, and CES surveys measure user sentiment and satisfaction. The feature portal lets teams manage, prioritize, and validate product ideas with their customer base. - AI-powered insights and automation: AI automatically categorizes feedback as bugs, ideas, or general inquiries, detects sentiment, and generates titles. Automation rules handle tasks like assignment and setting due dates. - Integrations and browser extension: Userback integrates with tools including Jira, Slack, Intercom, ClickUp, and GitHub. A browser extension is available for capturing feedback from any website or web application. Userback offers a Free Plan with essential features. Paid plans scale according to user needs, and all plans, including Free, support unlimited feedback collection.

Average Rating: 4.7/5.0

Total Reviews: 284

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How Do G2 Users Rate Userback?

  • Ease of Use: 9.3/10 (Category avg: 9.0/10)
  • Sorting: 8.2/10 (Category avg: 8.5/10)
  • In-App: 8.3/10 (Category avg: 8.3/10)
  • On-Site: 8.7/10 (Category avg: 8.1/10)

Who Is the Company Behind Userback?

  • Seller: Userback
  • Company Website:
  • Year Founded: 2018
  • HQ Location: Brisbane
  • LinkedIn® Page: www.linkedin.com
    5 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Founder, Owner
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 82% Small, 8% Medium

What Do G2 Reviewers Say About Userback?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Userback, enjoying its intuitive interface and seamless integration with other tools.
  • Users appreciate the effective feedback management of Userback, facilitating seamless communication with their teams.
  • Users appreciate the ease of use and seamless integration with Jira, making error tracking and feedback collection efficient.
  • Users find the setup ease of Userback impressive, facilitating quick integration and efficient feedback management.
  • Users find Userback simple to use, appreciating its straightforward interface and seamless integration with other tools.
Cons
  • Users desire more customization options in Userback, particularly for controls and visual accessibility features.
  • Users note the feature limitations of Userback, with some advanced options requiring time to configure and explore.
  • Users find the missing features frustrating, especially regarding feedback tracking and client notifications.
  • Users experience limited features with Userback, facing constraints on user limits and project configurations.
  • Users find the limited options for user accounts and customization a significant drawback in Userback.

What Are Recent G2 Reviews of Userback?

What Are G2 Users Discussing About Userback?