Setup across multiple sites was quick and easy, and having a central location to view and manage our feedback is so helpful.

The Teams and Jira integrations mean we can pull Userback into our existing process and workflow, which helped us get up and running with Userback fast. Review collected by and hosted on G2.com.

On a few occasions we've run into functionality gaps that seemed so basic that we didn't think to check for them (ie. a guest user being able to filter to only see feedback that they submitted), which was frustrating. But the Userback team has been very responsive to the feedback we send to them, and usually the issues are corrected quickly. Review collected by and hosted on G2.com.