# Best SMS Marketing Software for Small Business - Page 6

## How Many SMS Marketing Software Products Does G2 Track?

**Total Products under this Category:** 529

### Category Stats (Aug 2026)

- **Average Rating:** 4.5/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Textellent (+6.25%) - Among all products in this category, Textellent recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank SMS Marketing Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 92,400+ Authentic Reviews
- 529+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for SMS Marketing Software
 ![G2 Grid® for SMS Marketing Software plotting products by satisfaction and market presence](https://www.g2.com/categories/sms-marketing/grids.png?focus%5B%5D=88175&focus%5B%5D=10366&focus%5B%5D=22329&focus%5B%5D=18815&focus%5B%5D=3644&focus%5B%5D=43119&focus%5B%5D=104271&focus%5B%5D=124128)

Highlighted products: Attentive, Podium, Klaviyo, Textedly, Omnisend, Insider One, Sinch Engage, and HighLevel.

Underlying data: [Grid® JSON](https://www.g2.com/categories/sms-marketing/grids.json?focus%5B%5D=attentive&focus%5B%5D=podium&focus%5B%5D=klaviyo&focus%5B%5D=textedly&focus%5B%5D=omnisend&focus%5B%5D=insider-one&focus%5B%5D=sinch-engage&focus%5B%5D=highlevel&segment=small-business)

**Sponsored**

### Vibes

Vibes’ mobile-first platform creates personal, revenue-driving and long-term mobile engagement between consumers and the world-class brands they love. Industry leaders like Chipotle, Kohl’s and Polo Ralph Lauren use Vibes to grow customer relationships with relevant, high-volume mobile messaging and mobile wallet marketing on a global scale. Vibes enables marketers to seamlessly connect with their customers using a data-rich and API-packed solution that beautifully optimizes and unifies their SMS, MMS, RCS and Mobile Wallet campaigns. Vibes is recognized as one of only four Tier 1 aggregators by the The Common Short Code Administration (CSCA).

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1781&secure%5Bchosen_at%5D=2026-08-04T23%3A26%3A00Z&secure%5Bdisplayable_resource_id%5D=1781&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1781&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1569&secure%5Bresource_id%5D=1781&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsms-marketing%2Fsmall-business%3Fpage%3D6&secure%5Btoken%5D=5a257eac279e8f5533ae2e9175b711481c0e3188c14948963406750a8204aad5&secure%5Burl%5D=https%3A%2F%2Fwww.vibes.com%2Ftalk-to-vibes&secure%5Burl_type%5D=custom_url)

### [SuprSend](https://www.g2.com/products/suprsend/reviews)

SuprSend is a notification infrastructure built for modern product teams who need reliable, scalable, and developer-friendly notifications without building everything from scratch. WHY TEAMS CHOOSE SUPRSEND: Stop Rebuilding Notifications Most teams waste 3-6 months building notification systems that break at scale. SuprSend gives you enterprise-grade infrastructure out of the box so you can ship notifications in days, not months. One API, Every Channel Send to email, SMS, WhatsApp, Slack, MS Teams, mobile push, web push, and in-app—all with a single API call. No more juggling multiple vendor SDKs or maintaining separate integrations. Built for Developers, Loved by Product Teams Developers get clean APIs and SDKs (Node, Python, Java, Go, PHP). Product teams get a no-code workflow builder to create, test, and launch notifications without engineering bottlenecks. Workflows That Actually Work Build smart notification workflows with batching, digests, delays, conditional logic, timezone support, and cross-channel routing. Send the right message, on the right channel, at the right time. WHAT YOU GET: - Unified Notification API - One API for all channels - Template Management - Version-controlled templates with live preview - Workflow Builder - Drag-and-drop workflows with conditions and delays - In-App Inbox & Feed - Drop-in React components for web and mobile - User Preferences - Out-of-the-box preference management - Multi-Tenancy - Per-tenant customization for B2B2C products - Vendor Management - Automatic failover between email/SMS providers - Smart Routing - Intelligent channel selection based on user behavior - Real-time Analytics - Logs, delivery rates, and failure alerts - Data Warehouse Integration - Run campaigns on top of your data BUILT FOR: - SaaS products needing transactional emails (password resets, invoices, alerts) - B2B2C platforms requiring per-tenant notification customization - Growth teams running engagement campaigns across multiple channels - Engineering teams who don't want to build notification infrastructure TRUSTED BY: Startups to scaling companies across SaaS, E-commerce, FinTech, HealthTech, and EdTech rely on SuprSend to handle millions of notifications daily. Try SuprSend for free: https://www.suprsend.com/

**Average Rating:** 4.8/5.0

**Total Reviews:** 127

#### How Do G2 Users Rate SuprSend?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10)
- **Reporting:** 10.0/10 (Category avg: 8.4/10)
- **API Integration:** 10.0/10 (Category avg: 8.5/10)
- **Automation:** 10.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind SuprSend?

- **Seller:** [SuprSend](https://www.g2.com/sellers/suprsend)
- **Company Website:** www.suprsend.com
- **Year Founded:** 2022
- **HQ Location:** San Francisco, CA
- **Twitter:** @SuprSend  
102 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=19169b3dd62326f960543ab21f2063675cd3c1e7e3bb664652d3f96378a03e99&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsuprsend%2F&secure%5Burl_type%5D=linkedin_company_website)  
22 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 73% Small, 22% Medium

#### What Do G2 Reviewers Say About SuprSend?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **visual workflow builder** for its simplicity and ease of managing notifications without coding.
- Users value the **ease of use** of SuprSend, allowing seamless setup and management of notification workflows without coding.
- Users value the **visual workflow builder** that simplifies managing notification flows efficiently and intuitively.
- Users value the **simplicity and speed of integrations** with SuprSend, enhancing their workflow management efficiently.
- Users value the **easy setup** of SuprSend, enabling personalized notifications without needing engineering support.

##### Cons

- Users feel the analytics features lack depth, noting the **missing features** limit the product’s overall potential.
- Users desire **more features** on SuprSend as marketing notifications currently lack power compared to other platforms.
- Users find the **limited templates** frustrating, wishing for more options and edit capabilities to streamline their workflow.
- Users find the **difficult setup** of SuprSend time-consuming and confusing, but it becomes easier after initial configuration.
- Users find the **learning curve challenging** , especially regarding interface navigation and initial setup, but adjust over time.

#### What Are Recent G2 Reviews of SuprSend?

**["Streamlining Multi-Channel Notifications with Ease"](https://www.g2.com/survey_responses/suprsend-review-12762968)**

**Rating:** 5.0/5.0 stars

_— Rutvik V._

[Read full review](https://www.g2.com/survey_responses/suprsend-review-12762968)

**["SuprSend Makes Multi-Channel Notifications Clean, Scalable, and Developer-Friendly"](https://www.g2.com/survey_responses/suprsend-review-12770173)**

**Rating:** 4.0/5.0 stars

_— Sakshi T._

[Read full review](https://www.g2.com/survey_responses/suprsend-review-12770173)

### [TXT180](https://www.g2.com/products/txt180/reviews)

TXT180 is a text message marketing software that can be used to send sms messages to customers or other opt-in contact lists. This web-based software is easy to use from any computer, phone, tablet, etc. Customers use the TXT180 text blast software to keep their contacts updated with the latest information and special offers. TXT180 provides two-way text messaging so businesses can receive valuable feedback and build relationships with their clients. Our free trial offer allows everyone to try it at no cost and no credit card req'd. We offer affordable text message marketing software for the best prices and top level US based support. There are many benefits of using text messaging to communicate with your customers, clients, or members. Text messages have a 98% open rate and texting your customers allows you to reach them wherever they are, even on the go. Utilize text messaging to send specials, new products, appointment reminders, alerts, and more. Our users are typically small to medium size businesses and organizations looking to connect with their loyal followers as well as new customers or contacts. Popular customer types: - Retail outlets (online and brick & mortar) - Restaurants, Bars, Clubs - Church and youth groups - Real estate and insurance agents - Professional services such as accountants Types of messages sent to end-users: - Special offers, sales, marketing promos - Reminders for meetings, appointments, doctor visits. - Activity notices, daily devotionals, prayer requests. - Internal communications for corporations and organizations. - Two-way text messaging as well as keyword optin messaging.

**Average Rating:** 4.7/5.0

**Total Reviews:** 63

#### How Do G2 Users Rate TXT180?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10)
- **Reporting:** 8.6/10 (Category avg: 8.4/10)
- **Automation:** 8.6/10 (Category avg: 8.8/10)

#### Who Is the Company Behind TXT180?

- **Seller:** [TXT180](https://www.g2.com/sellers/txt180)
- **Year Founded:** 2010
- **HQ Location:** St. George, UT
- **Twitter:** @TXT180  
311 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c4ef2db4112a66670ae681ec7dbf39ca4ccdaf44aec1f628bbbb633670ad9130&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2462430%2F&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, President
- **Top Industries:** Retail, Non-Profit Organization Management
- **Company Size:** 71% Small, 28% Medium

#### What Are Recent G2 Reviews of TXT180?

**["Texting for Business? Great support and Affordable !"](https://www.g2.com/survey_responses/txt180-review-1792145)**

**Rating:** 5.0/5.0 stars

_— Verified User in Legal Services_

[Read full review](https://www.g2.com/survey_responses/txt180-review-1792145)

**["Easy to use, affordable service to stay connected with your network."](https://www.g2.com/survey_responses/txt180-review-1769936)**

**Rating:** 4.5/5.0 stars

_— Verified User in Non-Profit Organization Management_

[Read full review](https://www.g2.com/survey_responses/txt180-review-1769936)

#### What Are G2 Users Discussing About TXT180?

- [What is TXT180 used for?](https://www.g2.com/discussions/what-is-txt180-used-for)

### [360 SMS APP](https://www.g2.com/products/360-sms-app/reviews)

360 SMS App is a fully Salesforce- and Zoho-native, AI-powered messaging solution built to elevate digital engagement across 15+ communication channels. Trusted by 60k+ users across 100+ countries, 360 SMS has been helping businesses connect better for over a decade, with a 4.98/5 AppExchange rating backed by 1,200+ reviews. The app enables businesses to manage one-on-one conversations, bulk messaging, automated drips, surveys, and AI chatbots—directly within Salesforce records. With AI and AI agents supporting every stage of the customer journey, teams can create meaningful conversations, elevate engagement strategies, generate more business, and convert more effortlessly. Teams can send and receive messages across SMS, WhatsApp, WeChat, LINE, Viber, Kakao, Zalo, and more—without switching tools or losing context. Every interaction is automatically logged against Leads, Contacts, and custom objects, giving teams a complete and connected view of customer communication. 360 SMS supports both no-code automation for quick setups and advanced Salesforce automation using Flows, APIs, and integrations for scalable use cases. AI-powered capabilities help teams work smarter with real-time language translation, AI-suggested replies, message refinement, template quality scoring, conversation summaries, and next-action recommendations. Built-in compliance tools help manage opt-ins and opt-outs intelligently, support selective consent, and adapt to future regulations using custom fields. AI chatbots further automate engagement by answering FAQs, qualifying leads, scheduling meetings, and routing conversations when human attention is needed. Used by sales, marketing, service, education, healthcare, financial services, and more, 360 SMS modernizes Salesforce digital engagement—making conversations faster, smarter, and more impactful across every channel. 360 SMS Powerful Features: -Single/ Bulk SMS / Messages -Conversation Manager -Link Shortening and Tracking -SMS Scheduling -Batch Texting from Reports & Campaigns -Incoming Alerts -Automation via Flows, Workflows, APEX & API -No-code Automation for recurring messages -Utility Bar (1-Click Reply) -Auto-assign replies to owners -BYON - Bring Your Own Number(s) -Email replies delivered as SMS -Pause campaigns during off-hours -Consistent sender identity -Long code, Dedicated and shared Short Codes, Toll-free number -SMS History 360 SMS AI features: -AI-powered P2P Messaging -Speech-to-Text Message Drafting -Template Quality Scoring -AI-Driven Multichannel Drip Campaigns -AI Chatbots & Surveys -Language Translation -AI Compliance Monitor -Conversation analysis -AI Message Rephrasing and Refining Key Benefits of 360 SMS: -Reach customers on their preferred channel: Engage across SMS, WhatsApp, WeChat, LINE, Viber, Kakao, Zalo, and 15+ channels from a single platform—no tool switching, no fragmented conversations. -Deliver connected experiences: Launch one drip campaign across multiple channels at once and deliver a connected, well-timed experience that feels personal and consistent. -Keep every conversation contextual: All messages are automatically logged against Salesforce and Zoho records, giving teams full visibility into past interactions, history, and engagement. -Respond faster with AI and AI Agents intelligence: Use AI-suggested replies, message refinement, conversation summaries, and 50+ AI Agents to handle FAQs, qualify leads, route conversations, and recommend next best actions. -Reduce manual work and boost productivity: Set up automated messages, follow-ups, reminders, and workflows without coding—or scale further using Salesforce Flows, APIs, and integrations. -Turn conversations into measurable outcomes: Drive replies, conversions, bookings, and follow-ups through AI-led drip campaigns and actionable conversation insights. -Stay compliant and reduce financial and legal risks: Built-in opt-in and opt-out management, selective consent, and future-ready compliance controls help teams message confidently at scale. -Scale globally with confidence: Trusted by 60K+ users across 100+ countries, 360 SMS supports global communication with AI-powered language translation and localization. -Proven, trusted, and enterprise-ready: Backed by over a decade of innovation and a 4.98/5 AppExchange rating from 1,200+ reviews, 360 SMS is a reliable choice for growing businesses. -Works across industries and teams: Whether it’s sales, marketing, service, education, healthcare, finance, or operations, 360 SMS adapts to any industry and B2B use case. -Native to Salesforce and Zoho: No external tools, no data silos—just seamless multichannel digital engagement fully embedded within Salesforce and Zoho. FAQs: What makes the 360 SMS App unique? 360 SMS is unique because it’s fully Salesforce-native and built to elevate digital engagement across 15+ channels, not just sending messages. It brings multichannel messaging, AI-powered automation, and AI agents together in one place—so teams can manage conversations, campaigns, and follow-ups to drive more engagement, leads and conversions. Why should someone choose the 360 SMS app over its competitors? 360 SMS is built to transform digital engagement, not just message sending. It supports 15+ channels, enables multi-channel drip campaigns, and includes out-of-the-box AI chatbots and AI agents that automate conversations, follow-ups, and engagement across the customer journey. Teams operate from a unified messaging console inside Salesforce, keeping every conversation, reply, and action connected. With no-code automation, advanced Salesforce automation options, and AI-powered assistance, 360 SMS helps teams engage faster, smarter, and at scale—without switching tools or adding complexity. Who is the primary audience for the 360 SMS app? B2B teams across industries often struggle to manage conversations across multiple channels while keeping data, context, and compliance intact. 360 SMS is built for sales, marketing, service, education, healthcare, finance, and operations teams using Salesforce or Zoho. It works across industries and helps teams handle high volumes, automate follow-ups, and deliver connected, AI-assisted digital engagement—without switching tools or adding complexity. What’s the story behind the 360 SMS app? 360 SMS was created to solve a simple problem: messaging inside Salesforce shouldn’t feel fragmented or outdated. Over the last decade, it has evolved into a trusted, AI-powered digital engagement platform used by 60k+ users worldwide—helping teams have faster, smarter, and more meaningful conversations across every channel.

**Average Rating:** 4.7/5.0

**Total Reviews:** 80

#### How Do G2 Users Rate 360 SMS APP?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10)
- **Reporting:** 8.2/10 (Category avg: 8.4/10)
- **API Integration:** 8.6/10 (Category avg: 8.5/10)
- **Automation:** 9.1/10 (Category avg: 8.8/10)

#### Who Is the Company Behind 360 SMS APP?

- **Seller:** [360SMS App](https://www.g2.com/sellers/360sms-app)
- **Year Founded:** 2012
- **HQ Location:** Laguna Beach, US
- **Twitter:** @360SMSApp  
530 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=05e04d0644815be743c0aa8359e9c1d4ac05d466ff5707a03ec64f9aeb7d18a3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F360smsapp&secure%5Burl_type%5D=linkedin_company_website)  
23 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Real Estate, Computer Software
- **Company Size:** 58% Small, 32% Medium

#### What Do G2 Reviewers Say About 360 SMS APP?

_AI-generated summary from verified user reviews_

##### Pros

- Users find 360 SMS APP to be **very user-friendly** , making it accessible for people with varying skill levels.
- Users find the **intuitive design** of 360 SMS APP essential for catering to diverse skill levels effectively.
- Users value the **native integration with Salesforce** offered by 360 SMS APP, enhancing their workflow efficiency.
- Users find the **user-friendly interface** of 360 SMS APP essential for accommodating diverse skill levels.

##### Cons

- Users experience **non-responsive support** , with AI assistance that fails to effectively resolve their issues.
- Users experience **poor customer support** with a non-responsive team and ineffective AI assistance.

#### What Are Recent G2 Reviews of 360 SMS APP?

**["Direct Customer Connection That Keeps Projects on Track"](https://www.g2.com/survey_responses/360-sms-app-review-12709069)**

**Rating:** 4.0/5.0 stars

_— Ronald P._

[Read full review](https://www.g2.com/survey_responses/360-sms-app-review-12709069)

**["Automatic Salesforce-Triggered Texts That Save Time and Cut Manual Work"](https://www.g2.com/survey_responses/360-sms-app-review-12715108)**

**Rating:** 5.0/5.0 stars

_— Poorvi W._

[Read full review](https://www.g2.com/survey_responses/360-sms-app-review-12715108)

#### What Are G2 Users Discussing About 360 SMS APP?

- [What is 360 SMS APP used for?](https://www.g2.com/discussions/what-is-360-sms-app-used-for)

### [Clientbook](https://www.g2.com/products/clientbook/reviews)

Clientbook is the digital sales assistant for jewelers and other luxury retailers to make more money. We make your team clienteling rockstars by organizing customer data, automating follow-ups, and leveraging AI to create personalized and timely communications to bring customers back into your store. Nearly a thousand jewelers around the country are achieving more repeat business, building deeper customer relationships, and generating more income by using Clientbook. They love having a virtual sales assistant working nonstop helping sales associates to level up and create more opportunities for a sale.

**Average Rating:** 4.5/5.0

**Total Reviews:** 44

#### How Do G2 Users Rate Clientbook?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.1/10)
- **Reporting:** 8.3/10 (Category avg: 8.4/10)
- **API Integration:** 7.7/10 (Category avg: 8.5/10)
- **Automation:** 8.7/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Clientbook?

- **Seller:** [Clientbook](https://www.g2.com/sellers/clientbook)
- **Year Founded:** 2017
- **HQ Location:** Lehi, UT
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c7c7c42ee8410f1436f39d912e506cf4d1249b4649cf582201654683dee5ab9d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fclientbook-retail%2F&secure%5Burl_type%5D=linkedin_company_website)  
22 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Luxury Goods & Jewelry, Retail
- **Company Size:** 91% Small, 7% Medium

#### What Do G2 Reviewers Say About Clientbook?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **easy communication** with clients through Clientbook, enhancing sales follow-up and increasing deposit payments.
- Users value the **customer engagement capabilities** of Clientbook, enhancing relationships through personalized communication and insights.
- Users appreciate the **helpful customer support** from Clientbook, enhancing their experience and addressing queries effectively.
- Users find Clientbook **extremely convenient** for managing customer inquiries and capturing sales efficiently every day.
- Users find **Clientbook easy to use** , enabling quick client responses and efficient communication while staying organized.

##### Cons

- Users experience several **frequent glitches** , but appreciate the prompt resolution and supportive customer service.
- Users express frustration with **data management issues** , particularly difficulties in client addition and language limitations.
- Users experience **poor categorization** in Clientbook, leading to disorganization and missed communications in their inbox.
- Users express frustration with **SMS limitations** , particularly with messages ending up in spam and restrictive tagging options.
- Users find the **system limitations** of Clientbook frustrating, with issues like client availability and edit restrictions.

#### What Are Recent G2 Reviews of Clientbook?

**["I'm Making More Money with Clientbook"](https://www.g2.com/survey_responses/clientbook-review-10444143)**

**Rating:** 5.0/5.0 stars

_— jenna h._

[Read full review](https://www.g2.com/survey_responses/clientbook-review-10444143)

**["Fast, Easy Customer Communication with Reliable Edge Integration"](https://www.g2.com/survey_responses/clientbook-review-12703472)**

**Rating:** 4.5/5.0 stars

_— Kaitlyn A._

[Read full review](https://www.g2.com/survey_responses/clientbook-review-12703472)

#### What Are G2 Users Discussing About Clientbook?

- [What is Clientbook Retail used for?](https://www.g2.com/discussions/what-is-clientbook-retail-used-for)

### [Zoho Campaigns](https://www.g2.com/products/zoho-campaigns/reviews)

Zoho Campaigns is a leading email marketing software that helps businesses create and manage email campaigns, automate repetitive marketing tasks, and gain real-time insights into campaign performance. Available as both a web-based and mobile application, Zoho Campaigns integrates with other applications in your existing software ecosystem, aligning effortlessly with your workflow. Rest assured that by using Zoho Campaigns, you can communicate with your customers worry-free, as our platform ensures full compliance with email marketing laws and regulations. With our robust feature, dedicated customer support, and competitive pricing, we have enabled thousands of businesses worldwide to connect, engage, and expand their audience. Join the ranks of our satisfied users, including Zoho itself, and harness the power of Zoho Campaigns for your email marketing needs. To know further, visit, https://www.zoho.com/campaigns/    If you want to give the product a try, sign up for a free account, https://www.zoho.com/campaigns/signup.html

**Average Rating:** 4.3/5.0

**Total Reviews:** 964

#### How Do G2 Users Rate Zoho Campaigns?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.1/10)
- **Reporting:** 8.8/10 (Category avg: 8.4/10)
- **API Integration:** 9.3/10 (Category avg: 8.5/10)
- **Automation:** 9.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Zoho Campaigns?

- **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704)
- **Year Founded:** 1996
- **HQ Location:** Austin, TX
- **Twitter:** @Zoho  
137,880 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c8e45ddb296c32c6c5597ef9ba945c94562c57624f7bd1dcf1a9e9931f71578&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F38373%2F&secure%5Burl_type%5D=linkedin_company_website)  
30,766 employees on LinkedIn®
- **Phone:** +1 (888) 900-9646 

#### Who Uses This Product?

- **Who Uses This:** CEO, Founder
- **Top Industries:** Information Technology and Services, Marketing and Advertising
- **Company Size:** 79% Small, 18% Medium

#### What Do G2 Reviewers Say About Zoho Campaigns?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Zoho Campaigns, highlighting its simple interface and quick campaign launches.
- Users appreciate the **automation capabilities** of Zoho Campaigns, streamlining email marketing with efficiency and ease.
- Users appreciate the **ease of use** of Zoho Campaigns, enjoying features like drag-and-drop editor and email automation.
- Users appreciate the **automation workflows** in Zoho Campaigns, simplifying email management and enhancing targeting efficiency effortlessly.
- Users appreciate the **seamless CRM integration** of Zoho Campaigns, simplifying contact management and enhancing campaign effectiveness.

##### Cons

- Users find the **limited features** of Zoho Campaigns hinder the ability to create advanced email marketing campaigns.
- Users experience **template limitations** in Zoho Campaigns, hindering advanced custom design and complex campaign building.
- Users find the **learning curve steep** , as mastering automation features and segmentation can be time-consuming.
- Users note that Zoho Campaigns is lacking in **missing features** , hindering advanced marketing automation and reporting capabilities.
- Users find the **interface outdated** , making setup and navigation challenging, which affects overall user experience.

#### What Are Recent G2 Reviews of Zoho Campaigns?

**["All-in-One Zoho Email Marketing with Solid Features and Seamless Zoho Integrations"](https://www.g2.com/survey_responses/zoho-campaigns-review-12807890)**

**Rating:** 4.0/5.0 stars

_— Manish C._

[Read full review](https://www.g2.com/survey_responses/zoho-campaigns-review-12807890)

**["Affordable, Organized Email Marketing with Powerful Automation and Reporting"](https://www.g2.com/survey_responses/zoho-campaigns-review-13035553)**

**Rating:** 4.0/5.0 stars

_— Kiran C._

[Read full review](https://www.g2.com/survey_responses/zoho-campaigns-review-13035553)

#### What Are G2 Users Discussing About Zoho Campaigns?

- [What is Zoho Campaigns used for?](https://www.g2.com/discussions/zoho-campaigns-what-is-zoho-campaigns-used-for) - 1 comment
- [Is Zoho Campaigns free?](https://www.g2.com/discussions/is-zoho-campaigns-free) - 2 comments
- [What are the features of Zoho?](https://www.g2.com/discussions/zoho-campaigns-what-are-the-features-of-zoho) - 1 comment
- [What is Zoho Campaigns used for?](https://www.g2.com/discussions/what-is-zoho-campaigns-used-for) - 2 comments
- [What is Zoho Campaigns?](https://www.g2.com/discussions/what-is-zoho-campaigns) - 1 comment

### [Heymarket](https://www.g2.com/products/heymarket/reviews)

Heymarket is an intuitive AI text messaging and email solution. Quickly and easily send personalized text messages and emails at scale that get fast responses and keep customers engaged. Manage all your business SMS and email conversations in centralized inboxes. Save your team time with AI agents that respond to customer questions automate appointment scheduling. And reliably integrate your CRM like Salesforce and HubSpot to communicate from your systems of engagement. Users love Heymarket! Shared inboxes, scheduled texts, auto-replies, easy-to-use templates with custom fields, and drip campaigns are just a few of the features that make Heymarket a top choice for customer success, marketing, sales, and operations teams. Admins and IT Managers love that Heymarket is fast to implement, easy to manage, and serious about enterprise-grade security. Heymarket offers SAML-based Single Sign On (SAML SSO) and a SOC 2 Type 2, HIPAA, and TCPA-compliant platform.

**Average Rating:** 4.6/5.0

**Total Reviews:** 432

#### How Do G2 Users Rate Heymarket?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10)
- **Reporting:** 7.8/10 (Category avg: 8.4/10)
- **API Integration:** 8.0/10 (Category avg: 8.5/10)
- **Automation:** 8.1/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Heymarket?

- **Seller:** [Heymarket](https://www.g2.com/sellers/heymarket)
- **Year Founded:** 2016
- **HQ Location:** San Francisco, California
- **Twitter:** @heymarket  
10 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2657cbb41f880c1c6535191815b8b18de8e3c7f54bc5e637fda27560ae9d9ac3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10538106%2F&secure%5Burl_type%5D=linkedin_company_website)  
32 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Health, Wellness and Fitness, Hospital & Health Care
- **Company Size:** 71% Small, 26% Medium

#### What Do G2 Reviewers Say About Heymarket?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Heymarket, facilitating seamless communication and efficient customer messaging.
- Users rave about Heymarket's **responsive customer support** , making it easy to get help whenever needed.
- Users value the **easy communication** with customers, appreciating the seamless messaging experience through SMS and user-friendly interface.
- Users commend the **easy integrations** of Heymarket, seamlessly connecting with platforms like Zendesk and HubSpot.
- Users love Heymarket for its **team collaboration features** , ensuring quick and seamless client interactions across the team.

##### Cons

- Users express frustration with **poor customer support** , noting delays and inadequate knowledge from the support team.
- Users face **SMS issues** , primarily needing to text individuals one-by-one and desiring more outbound channel options.
- Users find **SMS limitations** in Heymarket restrictive, affecting their ability to communicate efficiently and effectively.
- Users express frustration over **missing features** like a dedicated app, limited customization, and ineffective support, impacting usability.
- Users experience **difficulties with the search functionality** , finding it clunky and struggling to load contacts efficiently.

#### What Are Recent G2 Reviews of Heymarket?

**["Cost-Effective, Easy Texting Solution for Student Communication"](https://www.g2.com/survey_responses/heymarket-review-12451840)**

**Rating:** 5.0/5.0 stars

_— Micah C._

[Read full review](https://www.g2.com/survey_responses/heymarket-review-12451840)

**["Good SMS option"](https://www.g2.com/survey_responses/heymarket-review-8848861)**

**Rating:** 4.5/5.0 stars

_— Rebecka M._

[Read full review](https://www.g2.com/survey_responses/heymarket-review-8848861)

#### What Are G2 Users Discussing About Heymarket?

- [What is Heymarket used for?](https://www.g2.com/discussions/what-is-heymarket-used-for)
- [What is Heymarket for G Suite used for?](https://www.g2.com/discussions/what-is-heymarket-for-g-suite-used-for)

### [Mobiz](https://www.g2.com/products/mobiz/reviews)

Mobiz is a all-in-one text marketing solution that helps businesses grow their subscribers and deliver 1:1 personalized shopping experiences at scale. Take advantage of personalized picture text messaging and sales pages, to capture the highest open rates and conversions. Leverage advanced campaign analytics to win more and segment subscribers based on sales page intent data likely to buy particular items over others. Our texting experts are here to help.

**Average Rating:** 4.8/5.0

**Total Reviews:** 29

#### How Do G2 Users Rate Mobiz?

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.1/10)
- **Reporting:** 9.0/10 (Category avg: 8.4/10)
- **API Integration:** 8.9/10 (Category avg: 8.5/10)
- **Automation:** 9.2/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Mobiz?

- **Seller:** [Mobiz](https://www.g2.com/sellers/mobiz)
- **Year Founded:** 2022
- **HQ Location:** Alpharetta, US
- **Twitter:** @Mobiz\_co  
80 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a55cb59d818db963dfcc00768d814a36c45d30d3da130240d0301e72c04892d1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10232397&secure%5Burl_type%5D=linkedin_company_website)  
47 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail
- **Company Size:** 43% Small, 30% Large

#### What Do G2 Reviewers Say About Mobiz?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Mobiz to be **extremely easy to use** , facilitating quick engagement and seamless mobile access.
- Users find Mobiz's **ease of learning** exceptional, enabling quick engagement and effective communication with customers.
- Users value the **customizable landing pages** of Mobiz, enhancing the appeal of their content and options.
- Users highlight the **reliability** of Mobiz, appreciating consistent message deliverability and excellent customer service support.
- Users love the **affordable pricing** of Mobiz, noting its value and effective customer outreach.

##### Cons

- Users find the **complexity in sending texts** frustrating and suggest streamlining the process for ease of use.
- Users find the **complex processes** of Mobiz cumbersome, suggesting a need for a more streamlined sending experience.
- Users find the **manual entry requirement for contact addition** cumbersome, hindering efficient contact management in Mobiz.
- Users find it frustrating that **text color changes** require extra steps, complicating simple formatting tasks.
- Users experience **delays** in sending texts with Mobiz, often waiting several minutes for messages to go out.

#### What Are Recent G2 Reviews of Mobiz?

**["So much better!"](https://www.g2.com/survey_responses/mobiz-review-10332901)**

**Rating:** 5.0/5.0 stars

_— Verified User in Hospitality_

[Read full review](https://www.g2.com/survey_responses/mobiz-review-10332901)

**["Outstanding Support and Expertise"](https://www.g2.com/survey_responses/mobiz-review-11050170)**

**Rating:** 5.0/5.0 stars

_— Lainey D._

[Read full review](https://www.g2.com/survey_responses/mobiz-review-11050170)

#### What Are G2 Users Discussing About Mobiz?

- [What is Mobiz used for?](https://www.g2.com/discussions/what-is-mobiz-used-for) - 1 comment

### [Webex Interact](https://www.g2.com/products/webex-interact/reviews)

Webex Interact is an online messaging platform, designed to help small businesses connect & engage with customers in a meaningful way. The platform is a one-stop shop for all your business messaging needs. We empower you to connect with customers on their preferred channels, automate workflows, and deliver exceptional customer experiences – all through a user-friendly platform.

**Average Rating:** 4.6/5.0

**Total Reviews:** 26

#### How Do G2 Users Rate Webex Interact?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.1/10)
- **Reporting:** 9.3/10 (Category avg: 8.4/10)
- **API Integration:** 9.4/10 (Category avg: 8.5/10)
- **Automation:** 8.9/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Webex Interact?

- **Seller:** [Cisco](https://www.g2.com/sellers/cisco)
- **Year Founded:** 1984
- **HQ Location:** San Jose, CA
- **Twitter:** @Cisco  
720,366 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=476aeabc5a712d049453edd5c54ea0318890d9e60d93782e37fe028224df1cbd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcisco%2F&secure%5Burl_type%5D=linkedin_company_website)  
95,545 employees on LinkedIn®
- **Ownership:** NASDAQ:CSCO

#### Who Uses This Product?

- **Top Industries:** Logistics and Supply Chain
- **Company Size:** 65% Small, 31% Medium

#### What Do G2 Reviewers Say About Webex Interact?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **collaboration features** of Webex Interact, enhancing interactivity and call management for better meetings.
- Users value the **ease of use** of Webex Interact, facilitating seamless communication and enhancing overall collaboration.
- Users value the **easy creation** of messages in Webex Interact, enhancing personalized communication for better customer support.
- Users value the **easy communication** features of Webex Interact, enhancing customer support and message personalization.
- Users appreciate the **easy integration** of Webex Interact with other tools, enhancing their overall meeting experience.

##### Cons

- Users find the **complex interface** of Webex Interact overwhelming, particularly for newcomers to the platform.
- Users find Webex Interact to be **more expensive than Zoom** while also having limitations on meeting participants.
- Users often experience **difficulties with hold issues** on Webex Interact, affecting the overall user experience.
- Users find Webex Interact to be **limited in features** , particularly in member capacity compared to alternatives like Zoom.
- Users report **slow performance** on older devices, impacting their experience during lengthy video calls.

#### What Are Recent G2 Reviews of Webex Interact?

**["I’d recommend because"](https://www.g2.com/survey_responses/webex-interact-review-10337989)**

**Rating:** 5.0/5.0 stars

_— Verified User in Broadcast Media_

[Read full review](https://www.g2.com/survey_responses/webex-interact-review-10337989)

**["A Reliable, Feature-Rich Tool for Professional Virtual Collaboration"](https://www.g2.com/survey_responses/webex-interact-review-11199836)**

**Rating:** 5.0/5.0 stars

_— Yashraj J._

[Read full review](https://www.g2.com/survey_responses/webex-interact-review-11199836)

#### What Are G2 Users Discussing About Webex Interact?

- [What is Textlocal API?](https://www.g2.com/discussions/what-is-textlocal-api)
- [How do you use Textlocal?](https://www.g2.com/discussions/how-do-you-use-textlocal)
- [What is Textlocal?](https://www.g2.com/discussions/what-is-textlocal)
- [Is Textlocal legit?](https://www.g2.com/discussions/is-textlocal-legit)

### [TextUs](https://www.g2.com/products/textus/reviews)

TextUs is a performance SMS engagement platform specifically designed to assist marketers, sales professionals, and recruiters in enhancing communication and driving conversions. This innovative solution enables users to connect more effectively with prospects, customers, and candidates, ultimately leading to improved conversion rates and pipeline generation. By streamlining the communication process, TextUs helps organizations maximize their outreach efforts and achieve their revenue objectives. The platform serves a diverse audience, including recruitment agencies, corporate HR departments, and sales and marketing teams across various sectors. Marketers can leverage TextUs to send targeted campaigns, conduct A/B testing on messaging, and incorporate additional outreach channels into their outbound strategies. Sales professionals benefit from the platform by maintaining consistent communication with prospects, ensuring they remain engaged throughout the sales cycle. Recruiters can utilize TextUs to interact with potential candidates in real-time, facilitating quicker responses and fostering stronger relationships. This versatility makes TextUs an essential tool for anyone aiming to enhance their engagement strategies. TextUs offers several key features that distinguish it from other communication tools. A standout capability is its ability to send and receive text messages at scale, allowing users to reach multiple prospects and candidates simultaneously. This feature not only saves time but also increases the likelihood of receiving timely responses. Additionally, TextUs integrates seamlessly with existing customer relationship management (CRM) software and applicant tracking systems (ATS), enabling users to manage their communications within a familiar environment, thus enhancing workflow efficiency. Another significant advantage of TextUs is its analytics and reporting functionality. Users can track engagement metrics, such as response rates and message open rates, providing valuable insights into the effectiveness of their communication strategies. This data-driven approach allows organizations to refine their outreach efforts, ensuring they are targeting the right audience with the right message. Furthermore, the platform's user-friendly interface makes it accessible for individuals with varying levels of technical expertise, ensuring that teams can adopt it quickly and efficiently without a steep learning curve. TextUs stands out in the SMS marketing and engagement platform category by offering a comprehensive solution tailored to the needs of marketing, sales, and recruiting professionals. Its focus on effective communication, integration capabilities, and robust analytics empowers users to enhance their engagement strategies, ultimately driving better outcomes for their organizations.

**Average Rating:** 4.7/5.0

**Total Reviews:** 605

#### How Do G2 Users Rate TextUs?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10)
- **Reporting:** 8.9/10 (Category avg: 8.4/10)
- **API Integration:** 8.5/10 (Category avg: 8.5/10)
- **Automation:** 9.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind TextUs?

- **Seller:** [TextUs](https://www.g2.com/sellers/textus)
- **Company Website:** textus.com
- **Year Founded:** 2013
- **HQ Location:** Denver, Colorado
- **Twitter:** @TextUsBiz  
1,797 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b8e24d12a2aa86216d993a3762456e969709c54aa09ea358bde731fee4b89c08&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3041341%2F&secure%5Burl_type%5D=linkedin_company_website)  
61 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Recruiter, Healthcare Recruiter
- **Top Industries:** Staffing and Recruiting, Hospital & Health Care
- **Company Size:** 48% Medium, 27% Small

#### What Do G2 Reviewers Say About TextUs?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of TextUs, noting its intuitive navigation and helpful features for daily tasks.
- Users value the **effective messaging capabilities** of TextUs for reaching staff and handling customer service inquiries.
- Users love the **easy communication** with TextUs, allowing rapid connections with employees and candidates.
- Users value the **efficient communication** capabilities of TextUs, enhancing responsiveness and follow-ups with clients seamlessly.
- Users value the **quick and efficient communication** enabled by TextUs, enhancing responsiveness with clients and associates.

##### Cons

- Users experience **messaging issues** , including bugs affecting delivery and lack of support for photos or attachments.
- Users face **limited texting features** in TextUs, making mass messaging and media sharing cumbersome and inefficient.
- Users experience **software glitches** with TextUs, including scheduling issues and occasional site downtime affecting functionality.
- Users find **number issues** with TextUs, struggling with character limits and the inability to send or receive images.
- Users experience **sending issues** with TextUs, including problems with photo sharing and message delays.

#### What Are Recent G2 Reviews of TextUs?

**["Great for Mass Messaging"](https://www.g2.com/survey_responses/textus-review-8142383)**

**Rating:** 5.0/5.0 stars

_— Lyan P._

[Read full review](https://www.g2.com/survey_responses/textus-review-8142383)

**["Fast, Easy Two-Way Texting That Gets Quick Responses"](https://www.g2.com/survey_responses/textus-review-12589370)**

**Rating:** 4.5/5.0 stars

_— Abby R._

[Read full review](https://www.g2.com/survey_responses/textus-review-12589370)

#### What Are G2 Users Discussing About TextUs?

- [What is TextUs used for?](https://www.g2.com/discussions/what-is-textus-used-for)

### [Aloware](https://www.g2.com/products/aloware/reviews)

Aloware is an AI-powered contact center platform specifically designed for sales and support teams that operate within a Customer Relationship Management (CRM) system. By integrating calling, SMS, AI voice agents, a power dialer, and automation into a single platform, Aloware enhances productivity for teams using popular CRMs like HubSpot, Salesforce, Pipedrive, Zoho, and GoHighLevel. This comprehensive solution allows representatives to focus on selling rather than getting bogged down with administrative tasks like logging calls or chasing missed leads. Targeting a diverse range of industries, Aloware is utilized by over 1,000 teams across sectors such as SaaS, real estate, insurance, financial services, staffing, solar, home services, and legal. The platform is particularly beneficial for teams with 10 to 500 seats, especially those transitioning from basic calling solutions like Kixie, Aircall, JustCall, Dialpad, and RingCentral. These teams often seek a more robust system that combines AI capabilities, CRM depth, and compliance features, which Aloware provides seamlessly. What sets Aloware apart from its competitors is its unique "pickup stack." This includes features like NumberGuard, which monitors caller ID reputation in real-time; Branded Calling, which displays the company name and logo on the recipient's screen; and Local Presence, which automatically matches area codes. While many competitors may offer one of these features, Aloware integrates all three, enhancing the chances of successful connections. Additionally, Aloware's native CRM intelligence ensures that every interaction—be it a call, text, or voicemail—is automatically logged to the appropriate contact, deal, and pipeline stage, significantly reducing the time reps spend on CRM administration. Aloware also leverages AI throughout the entire sales cycle. The platform includes AI Voice Agents that can manage inbound qualification and booking around the clock, while the AloAi Text Bot qualifies leads via SMS. The Power Dialer efficiently sequences through CRM lists, and AI Call Summaries, sentiment analysis, and trending topics are automatically recorded and integrated back into the CRM after each conversation. This eliminates the need for separate AI vendors or additional engineering resources, streamlining the entire process. Compliance is another critical aspect of Aloware's offering. The platform manages A2P 10DLC registration, is SOC 2 certified, and includes features like PII redaction in transcripts and Do Not Contact (DNC) management, ensuring that compliance challenges that often hinder deployments with other vendors are effectively handled. With pricing starting at $30 per agent per month, Aloware provides a scalable solution for teams looking to enhance their sales and support capabilities while maintaining compliance and efficiency.

**Average Rating:** 4.1/5.0

**Total Reviews:** 817

#### How Do G2 Users Rate Aloware?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10)
- **Reporting:** 7.7/10 (Category avg: 8.4/10)
- **API Integration:** 7.3/10 (Category avg: 8.5/10)
- **Automation:** 7.5/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Aloware?

- **Seller:** [Aloware](https://www.g2.com/sellers/aloware)
- **Company Website:** aloware.com
- **Year Founded:** 2017
- **HQ Location:** Los Angeles, California
- **Twitter:** @alowaretalk  
392 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6d8fa9b835f15f4a619026ba2109827700846142dbcd52893fa4be863dc71f14&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18504566%2F&secure%5Burl_type%5D=linkedin_company_website)  
86 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Account Executive, National Account Executive
- **Top Industries:** Computer Software, Marketing and Advertising
- **Company Size:** 51% Small, 48% Medium

#### What Do G2 Reviewers Say About Aloware?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of Aloware, benefiting from its user-friendly interface and seamless CRM integration.
- Users value the **helpful customer support** of Aloware, ensuring swift assistance and a frustration-free experience.
- Users appreciate the **user-friendly interface** of Aloware, making it easy to navigate and integrate with CRM platforms.
- Users value the **time-saving capabilities** of Aloware, enjoying effortless SMS outreach and efficient lead management.
- Users love the **seamless integrations** with tools like HubSpot, enhancing communication and overall efficiency.

##### Cons

- Users face **call issues** with Aloware, experiencing interference, lags, and app freezes during outbound calls.
- Users report **slow performance** with Aloware, facing delays and glitches that hinder effective communication.
- Users experience **slow loading times** with Aloware, affecting the responsiveness and efficiency of the app.
- Users experience **software glitches** that hinder performance, causing frustration with response times and message delivery.
- Users are frustrated by **software bugs** causing glitches and slow responses, impacting overall functionality and experience.

#### What Are Recent G2 Reviews of Aloware?

**["Review"](https://www.g2.com/survey_responses/aloware-review-12880526)**

**Rating:** 4.5/5.0 stars

_— Verified User in Financial Services_

[Read full review](https://www.g2.com/survey_responses/aloware-review-12880526)

**["Great VM and SMS Templates with Smooth HubSpot Integration"](https://www.g2.com/survey_responses/aloware-review-12862372)**

**Rating:** 4.0/5.0 stars

_— Randy S._

[Read full review](https://www.g2.com/survey_responses/aloware-review-12862372)

#### What Are G2 Users Discussing About Aloware?

- [What is Aloware used for?](https://www.g2.com/discussions/what-is-aloware-used-for)

### [Mobiniti](https://www.g2.com/products/mobiniti/reviews)

Mobiniti is a high-quality, feature-rich, text message marketing service that helps businesses increase revenue through customer engagement. We provide a simple-to-use, scalable solution that assists businesses in harnessing the power of text message marketing to connect with their customers. Mobiniti offers a suite of features including coupons, contests, loyalty programs, list management tools, integrations, and more to support your customer engagement and drive growth. Reach your customers today – with Mobiniti. Highlight Features: coupons/wallets, opt-in pages, contests, rewards, automation, & 40+ other exclusive features! Integrations: Zapier (3,000+ popular apps), Shopify, Mailchimp, Constant Contact, Tracking Pixels, Facebook, Twitter, & more! Schedule a Demo today: https://calendly.com/mobinitidemo

**Average Rating:** 4.6/5.0

**Total Reviews:** 72

#### How Do G2 Users Rate Mobiniti?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10)
- **Reporting:** 8.1/10 (Category avg: 8.4/10)
- **API Integration:** 9.4/10 (Category avg: 8.5/10)
- **Automation:** 8.6/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Mobiniti?

- **Seller:** [Mobiniti](https://www.g2.com/sellers/mobiniti)
- **Year Founded:** 2014
- **HQ Location:** Wilkes-Barre, PA
- **Twitter:** @mobiniti  
228 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fc9b3bdf452522084f0181248efa78ded7dddef56827f26a59e26dfc9d70c84e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5127088%2F&secure%5Burl_type%5D=linkedin_company_website)  
13 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner
- **Top Industries:** Marketing and Advertising, Restaurants
- **Company Size:** 72% Small, 27% Medium

#### What Are Recent G2 Reviews of Mobiniti?

**["Customer service is the best I’ve ever experienced with any company!"](https://www.g2.com/survey_responses/mobiniti-review-7794505)**

**Rating:** 5.0/5.0 stars

_— Steven T._

[Read full review](https://www.g2.com/survey_responses/mobiniti-review-7794505)

**["Mobiniti has the best customer service of any company that I have utilized in the past decade!"](https://www.g2.com/survey_responses/mobiniti-review-7912041)**

**Rating:** 5.0/5.0 stars

_— Jeremy C._

[Read full review](https://www.g2.com/survey_responses/mobiniti-review-7912041)

#### What Are G2 Users Discussing About Mobiniti?

- [What is Mobiniti used for?](https://www.g2.com/discussions/what-is-mobiniti-used-for)

### [Adobe Journey Optimizer](https://www.g2.com/products/adobe-journey-optimizer/reviews)

Adobe Journey Optimizer is a leading customer engagement solution, enabling brands to orchestrate and deliver personalized customer engagement across all channels — including email, web, app, mobile, and more — in the moments that matter to your customers. Profiles and Audiences: Built on the powerful Adobe Experience Platform, Journey Optimizer unifies customer data, creating real-time profiles and audiences that allow marketers to understand behaviors and preferences deeply, ensuring relevant interations at every touchpoint. The platform also prioritizes Data Governance & Privacy with comprehensive tools to help ensure brands are enabled to manage customer data responsibly and compliance with privacy regulations. Journey Orchestration: Harness an intuitive drag-and-drop journey canvas for creating complex, multi-step customer journeys. Marketers can orchestrate and activate messages, offers, and other content in real-time, and across channels, targeting customers based on behaviors, contextual data, business events such as sign-ups, purchases, order status, flight delays, loyalty, and more. Messages and Content: Simplify creating, managing, personalizing and optimizing messages and content through a variety of authoring options from drag-and-drop visual editing to HTML coding. Users can manage, find, and distribute all the digital assets for cross-channel messaging and content creation from one centralized location . The natively embedded, centralized asset repository makes accessing digital assets easy, for faster content creation. . Personalize every messaging element with dynamic content — from subject lines to body copy — ensuring that communications resonate with audiences. Intelligent Optimization: Run experiments and make data-driven decisions, ensuring personalized interactions that align with business goals. Leverage data and AI to determine the next-best offer, test out new offer ideas, and quickly apply learnings across the journey — in real-time and at scale. Experiment with and optimize the impact of your customer engagement — from fine-tuning specifics such as subject lines, body copy, and imagery to updating strategies like channel mix, journey length, engagement frequency and more. Consumers are inundated with marketing — a lot of which gets tuned out. Journey Optimizer lets you cut through the clutter with embedded AI, dynamic content capabilities, and end-to-end journey orchestration so you can anticipate and meet your customers’ needs.

**Average Rating:** 4.2/5.0

**Total Reviews:** 181

#### How Do G2 Users Rate Adobe Journey Optimizer?

- **Has the product been a good partner in doing business?:** 7.9/10 (Category avg: 9.1/10)
- **Reporting:** 7.1/10 (Category avg: 8.4/10)
- **API Integration:** 6.3/10 (Category avg: 8.5/10)
- **Automation:** 7.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Adobe Journey Optimizer?

- **Seller:** [Adobe](https://www.g2.com/sellers/adobe)
- **Company Website:** adobe.com
- **Year Founded:** 1982
- **HQ Location:** San Jose, CA
- **Twitter:** @Adobe  
956,842 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4bd838466d461c6fe81e09c861e82adaaf56d5a567f856b855f9808677f90560&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1480%2F&secure%5Burl_type%5D=linkedin_company_website)  
42,087 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Marketing and Advertising
- **Company Size:** 38% Small, 33% Large

#### What Do G2 Reviewers Say About Adobe Journey Optimizer?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of Adobe Journey Optimizer, making complex customer journeys simple and intuitive.
- Users praise Adobe Journey Optimizer for its **real-time data integration and seamless cross-channel journey orchestration** , enhancing customer engagement effectively.
- Users value the **personalization features** of Adobe Journey Optimizer, enabling tailored real-time customer experiences across multiple channels.
- Users value the **personalization services** of Adobe Journey Optimizer, enabling timely and relevant customer interactions effortlessly.
- Users benefit from the **automation capabilities** of Adobe Journey Optimizer, enhancing efficiency in customer communication and experience.

##### Cons

- Users find the **learning curve challenging** , especially for those new to the Adobe ecosystem and its features.
- Users find a **steep learning curve** in Adobe Journey Optimizer, making it challenging for new users to adapt.
- Users find the **difficult learning** curve steep, making the platform challenging for new and less technically savvy teams.
- Users find the platform to have a **complexity barrier** , making it challenging for new users and teams to navigate.
- Users face a **difficult setup** process for Adobe Journey Optimizer, requiring extensive training and technical skills for effective use.

#### What Are Recent G2 Reviews of Adobe Journey Optimizer?

**["Effortless Customer Journeys, Needs Interface Simplification"](https://www.g2.com/survey_responses/adobe-journey-optimizer-review-13159819)**

**Rating:** 5.0/5.0 stars

_— Rohit George V._

[Read full review](https://www.g2.com/survey_responses/adobe-journey-optimizer-review-13159819)

**["Flexible Journeys, Challenging Setup"](https://www.g2.com/survey_responses/adobe-journey-optimizer-review-12815921)**

**Rating:** 4.0/5.0 stars

_— Praney M._

[Read full review](https://www.g2.com/survey_responses/adobe-journey-optimizer-review-12815921)

### [SMS-Magic](https://www.g2.com/products/sms-magic/reviews)

SMS Magic is a digital messaging solution that offers text and chat conversation tools and CRM integrations to help businesses deliver personalized conversations at engagement touchpoints across the customer lifecycle. The SMS Magic platform is designed to turn every messaging touchpoint between a business and their customers into the best possible outcomes. The company is backed by 15 years of messaging legacy expertise and builds upon its expertise in high-stakes industries, deep tech stack integrations, multichannel capabilities, and ready-to-use configurations. SMS Magic easily helps Sales, Marketing, Operations and Customer Service departments connect more personably, build trust and increase loyalty with customers, clients, candidates or patients to accelerate positive outcomes that occur during one-to-one digital conversations. SMS Magic for Salesforce: SMS Magic is the top-rated and natively built Salesforce messaging application that can help your business increase sales, strengthen customer relationships, and build brand awareness. Features: - Channels supported: SMS, Facebook Messenger, WhatsApp, and MMS - Easy Install and configuration - Interactive & Automated Messaging - Multiple ways to message - Standalone Desk, Embedded Inbox for Sales/Service Console, Record page, Lists & Reports - Automate w/process builder: keywords, reminders, alerts, & routing - Marketing: blasts, drip campaigns, profiling, surveys, scheduling, link tracking - Analytics Dashboards - Standard & Custom Objects - Integration w/Marketing Automation - Global Coverage - Supports long & short codes, toll-free numbers, call forwarding, direct connect-59 countries, bring your own number (landline), bring your own carrier (Twilio, Nexmo, Ring Central, etc) SMS Magic for Zoho: SMS Magic helps you better engage with your audiences using multichannel messaging. Install SMS Magic to communicate with your customers on the channel of their choice while you execute campaigns from the comfort of your Zoho instance. Features: -Two-way SMS and MMS conversations, featuring a simple interface that empowers reps to quickly deliver rapid sales responses and service resolutions with SMS templates. -Automated compliance management, auto-responses, personal profiling, surveys, scheduling and SMS campaigns. -View an entire history of all conversations, across Zoho modules, within each record. Users share a 360˚ history of every record’s messaging conversations, to give each buyer a personal touch. -Track & analyze responses, manage Sender IDs, receive delivery reports and opt-outs. SMS Magic SaaS: Communicate with your customers anywhere, anytime on WhatsApp, SMS, Facebook, and more using SMS-Magic Direct. No CRM needed!

**Average Rating:** 4.0/5.0

**Total Reviews:** 115

#### How Do G2 Users Rate SMS-Magic?

- **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 9.1/10)
- **Reporting:** 6.7/10 (Category avg: 8.4/10)
- **API Integration:** 7.3/10 (Category avg: 8.5/10)
- **Automation:** 7.9/10 (Category avg: 8.8/10)

#### Who Is the Company Behind SMS-Magic?

- **Seller:** [SMS Magic](https://www.g2.com/sellers/sms-magic-63a7e80f-dbbd-4fea-90dd-e4679128dcb7)
- **Company Website:** www.sms-magic.com
- **Year Founded:** 2008
- **HQ Location:** Henderson, US
- **Twitter:** @screenmagicMM  
530 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1cff75abc037f53e148f104c675e89e84072a3a0e3957cc7c61b89cd38e65598&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1110444%2F&secure%5Burl_type%5D=linkedin_company_website)  
311 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Financial Services, Legal Services
- **Company Size:** 60% Small, 36% Medium

#### What Do G2 Reviewers Say About SMS-Magic?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **enhanced customer engagement** with SMS-Magic, leading to improved communication and increased ROI.
- Users find SMS-Magic **incredibly easy to use** , enhancing customer engagement and streamlining communication effortlessly.
- Users commend the **seamless CRM integration** of SMS-Magic, which enhances personalized marketing and customer engagement significantly.
- Users appreciate the **responsive customer support** of SMS Magic, ensuring smooth communication and satisfaction over many years.
- Users praise the **easy integration** of SMS-Magic, facilitating seamless communication across various systems with minimal disruption.

##### Cons

- Users find the **difficult setup** of SMS-Magic challenging, often leading to frustration during configuration and integration.
- Users find the **pricing excessively high** , particularly burdensome for small teams facing increased message volumes.
- Users find the **learning curve steep** with SMS-Magic due to complex setups and advanced feature discovery challenges.
- Users find the **initial setup complex** , leading to challenges in configuration and overall satisfaction with SMS-Magic.
- Users often face **poor customer support** , citing unresponsiveness and lack of solutions as major frustrations with SMS-Magic.

#### What Are Recent G2 Reviews of SMS-Magic?

**["Seamless CRM SMS Integration with Two-Way Messaging and Smart Automation"](https://www.g2.com/survey_responses/sms-magic-review-12228142)**

**Rating:** 5.0/5.0 stars

_— Sanket P._

[Read full review](https://www.g2.com/survey_responses/sms-magic-review-12228142)

**["Fast, Easy to Use, but Camera Needs Improvement"](https://www.g2.com/survey_responses/sms-magic-review-11992012)**

**Rating:** 5.0/5.0 stars

_— Mr Kyle.J J._

[Read full review](https://www.g2.com/survey_responses/sms-magic-review-11992012)

#### What Are G2 Users Discussing About SMS-Magic?

- [Is SMS Magic free?](https://www.g2.com/discussions/is-sms-magic-free)
- [What is the SMS feature?](https://www.g2.com/discussions/what-is-the-sms-feature)
- [What is SMS magic?](https://www.g2.com/discussions/what-is-sms-magic)
- [What is Text Magic used for?](https://www.g2.com/discussions/what-is-text-magic-used-for)

### [Kimoby](https://www.g2.com/products/kimoby/reviews)

Kimoby is a Service Lane Operating System built for automotive dealership service departments. It consolidates two-way texting, inspections, V2C with AI-generated estimates, digital estimates with one-tap customer approval, mobile payments, in-person payment terminals, loaner fleet management, Voice AI agent for missed calls, CSI follow-up, and marketing campaigns into one platform. Kimoby integrates with CDK (with write-back), Reynolds and Reynolds, PBS, Tekion, DealerTrack, Autosoft, Serti, Dealer Vu, and Quorum. When a customer approves an estimate or makes a payment, it writes back to the DMS repair order automatically. Over 1,000 dealerships across in the United States and Canada use Kimoby. BMW Activities Fund approved vendor with exclusive myBMW app integration. VW eConnect and CMC approved. Ford Commitment Program qualifying vendor. Month-to-month contracts. No setup fee. No long-term commitment. Transparent pricing published at kimoby.com/pricing.

**Average Rating:** 4.8/5.0

**Total Reviews:** 66

#### How Do G2 Users Rate Kimoby?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10)
- **Reporting:** 9.7/10 (Category avg: 8.4/10)
- **API Integration:** 9.2/10 (Category avg: 8.5/10)
- **Automation:** 9.8/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Kimoby?

- **Seller:** [Kimoby](https://www.g2.com/sellers/kimoby)
- **Year Founded:** 2013
- **HQ Location:** Québec, CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c58227ffb35f7ce73d9574b9905ab6b800bf93b7a9329c7d24e0e70ff257b1fd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkimoby%2F&secure%5Burl_type%5D=linkedin_company_website)  
51 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Service Advisor
- **Top Industries:** Automotive
- **Company Size:** 57% Small, 41% Medium

#### What Do G2 Reviewers Say About Kimoby?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **easy communication** offered by Kimoby, enhancing interactions for tech-savvy individuals.
- Users appreciate the **ease of use** of Kimoby, facilitating seamless communication for tech-savvy advisors.
- Users value the **time-saving benefits** of Kimoby, allowing them to focus more on work and less on calls.

##### Cons

- Users desire a **quick add customer feature** on all pages for improved accessibility and efficiency.
- Users report **double texting issues** with Kimoby, causing confusion for guests about service notifications.
- Users report **minor software glitches** causing double texts to guests, leading to confusion about service notifications.

#### What Are Recent G2 Reviews of Kimoby?

**["a huge time saver"](https://www.g2.com/survey_responses/kimoby-review-4991433)**

**Rating:** 5.0/5.0 stars

_— JT B._

[Read full review](https://www.g2.com/survey_responses/kimoby-review-4991433)

**["Kimoby is great!"](https://www.g2.com/survey_responses/kimoby-review-4997678)**

**Rating:** 4.5/5.0 stars

_— Maria W._

[Read full review](https://www.g2.com/survey_responses/kimoby-review-4997678)

#### What Are G2 Users Discussing About Kimoby?

- [What is Kimoby used for?](https://www.g2.com/discussions/what-is-kimoby-used-for)

### [SAP Engagement Cloud (formerly SAP Emarsys)](https://www.g2.com/products/sap-engagement-cloud-formerly-sap-emarsys/reviews)

SAP Engagement Cloud (formerly SAP Emarsys) helps organizations power unique engagement by connecting real-time customer insights with the operational signals that run the business. As part of the SAP Customer Experience (CX) portfolio, Engagement Cloud enables personalized, AI-driven interactions across every channel—turning moments like orders, service events, and loyalty milestones into timely, relevant experiences that build trust, strengthen relationships, and drive growth.

**Average Rating:** 4.2/5.0

**Total Reviews:** 615

#### How Do G2 Users Rate SAP Engagement Cloud (formerly SAP Emarsys)?

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.1/10)
- **Reporting:** 7.8/10 (Category avg: 8.4/10)
- **API Integration:** 8.2/10 (Category avg: 8.5/10)
- **Automation:** 8.6/10 (Category avg: 8.8/10)

#### Who Is the Company Behind SAP Engagement Cloud (formerly SAP Emarsys)?

- **Seller:** [SAP](https://www.g2.com/sellers/sap)
- **Company Website:** www.sap.com
- **Year Founded:** 1972
- **HQ Location:** Walldorf
- **Twitter:** @SAP  
297,052 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8fd712dbd816fadfc039a60dcf8c1a3d6a48469756075586fa0be3da7e4b74d7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsap%2F&secure%5Burl_type%5D=linkedin_company_website)  
141,955 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CRM Manager, Marketing Manager
- **Top Industries:** Retail, Apparel & Fashion
- **Company Size:** 49% Medium, 22% Small

#### What Do G2 Reviewers Say About SAP Engagement Cloud (formerly SAP Emarsys)?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** in SAP Emarsys, allowing for quick and efficient campaign management.
- Users value the **automation features** of SAP Emarsys, enhancing campaign efficiency while maintaining a personal touch.
- Users appreciate the **user-friendly interface** of SAP Emarsys, enabling easy campaign setups and effective CRM strategies.
- Users value the **helpful support team** of SAP Engagement Cloud, enhancing their experience and campaign effectiveness.
- Users appreciate the **highly personalized customer interactions** enabled by SAP Emarsys, enhancing their CRM strategies effectively.

##### Cons

- Users report **missing features** in SAP Engagement Cloud, finding the new segmentation overview less intuitive and lacking essential functionality.
- The **learning curve** for SAP Engagement Cloud can be overwhelming, requiring extensive training and support for users.
- Users find the **difficult learning** curve overwhelming, requiring extensive training and support to navigate the platform.
- Users find the **limited features** of SAP Engagement Cloud challenging, complicating the overall user experience and learning process.
- Users find SAP Emarsys to have a **not intuitive** interface, making initial setup and learning challenging.

#### What Are Recent G2 Reviews of SAP Engagement Cloud (formerly SAP Emarsys)?

**["Effortless Campaign Management, But Needs More Integrations"](https://www.g2.com/survey_responses/sap-engagement-cloud-formerly-sap-emarsys-review-13184092)**

**Rating:** 5.0/5.0 stars

_— Ayush b._

[Read full review](https://www.g2.com/survey_responses/sap-engagement-cloud-formerly-sap-emarsys-review-13184092)

**["Powerful Marketing Automation with strong personalization capabilities"](https://www.g2.com/survey_responses/sap-engagement-cloud-formerly-sap-emarsys-review-13130288)**

**Rating:** 5.0/5.0 stars

_— Supraja B._

[Read full review](https://www.g2.com/survey_responses/sap-engagement-cloud-formerly-sap-emarsys-review-13130288)

#### What Are G2 Users Discussing About SAP Engagement Cloud (formerly SAP Emarsys)?

- [What is Emarsys used for?](https://www.g2.com/discussions/what-is-emarsys-used-for)

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