JustCall
JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faster, and connect better with prospects and customers. 6,000+ businesses worldwide use JustCall to: - Manage all customer conversations from a single platform - Automate routine tasks and workflows - Get real-time AI insights to improve conversations - Ensure 24/7 coverage with inbound AI Voice Agents (outbound support coming soon) Key features: - Calling: Global phone numbers, inbound/outbound calling, smart routing, auto/predictive/power dialers - Messaging: SMS & MMS, workflows, bots, shared WhatsApp inbox, multi-level IVR, shared email inbox - AI tools: Real-time agent assist, AI coaching, sentiment analysis, call scoring, live monitoring, SMS Copilot, inbound AI Voice Agent - Integrations & collaboration: 100+ CRM integrations, collaborative team workspace
Average Rating: 4.3/5.0
Total Reviews: 2,366
How Do G2 Users Rate JustCall?
- Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.1/10)
- Reporting: 8.0/10 (Category avg: 8.4/10)
- API Integration: 8.1/10 (Category avg: 8.6/10)
- Marketing Automation: 8.2/10 (Category avg: 8.8/10)
Who Is the Company Behind JustCall?
- Seller: Saas Labs
- Company Website:
- Year Founded: 2016
- HQ Location: Palo Alto, California
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Twitter: @saas_labs
319 Twitter followers -
LinkedIn® Page: www.linkedin.com
402 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: CEO, Account Executive
- Top Industries: Computer Software, Financial Services
- Company Size: 59% Small, 31% Medium
What Do G2 Reviewers Say About JustCall?
AI-generated summary from verified user reviews
Pros
- Users commend the ease of use of JustCall, noting its simple setup and user-friendly interface.
- Users appreciate the comprehensive capabilities of JustCall, enhancing customer communications and improving sales conversions significantly.
- Users highly value the comprehensive capabilities of JustCall, enhancing customer communications and boosting sales efficiency.
- Users value the seamless call experience of JustCall, enhancing productivity and enabling efficient call management.
- Users highly value the comprehensive calling features of JustCall, enhancing customer communications and boosting sales efficiency.
Cons
- Users experience call issues with JustCall, including missed calls and delays that disrupt communication effectiveness.
- Users report issues with call visibility, often hearing calls that don't appear on their JustCall interface.
- Users experience connection issues with JustCall, often unable to see incoming calls despite hearing them.
- Users experience poor call quality, with issues like call drops and missed calls affecting communication significantly.
- Users often face slow loading issues with JustCall, experiencing significant lag during calls and app performance.
What Are Recent G2 Reviews of JustCall?
"Easy-to-Use Calling Platform with Reliable Performance and Helpful AI Insights"
Rating: 5.0/5.0 stars
— Richard L.
"Streamlined Operations with Top-Notch Support"
Rating: 4.0/5.0 stars
— José F.

