Avalara
Avalara is the agentic AI leader in global tax and compliance. For more than two decades, Avalara's trusted tax content, deep compliance expertise, proprietary data, and technology have helped customers succeed on a global scale. Avalara now pairs that foundation with agentic AI to help businesses execute complex compliance work while keeping people in control. Avalara processes more than 54 billion AvaTax API calls annually and supports millions of businesses worldwide. For more information, visit Avalara.com.
Average Rating: 4.1/5.0
Total Reviews: 909
How Do G2 Users Rate Avalara?
- Has the product been a good partner in doing business?: 7.1/10 (Category avg: 8.8/10)
- Quality of Support: 6.7/10 (Category avg: 8.8/10)
- Ease of Use: 8.1/10 (Category avg: 8.8/10)
- Ease of Admin: 7.5/10 (Category avg: 8.5/10)
Who Is the Company Behind Avalara?
- Seller: Avalara, Inc.
- Company Website:
- Year Founded: 2004
- HQ Location: Durham, NC
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Twitter: @avalara
24,788 Twitter followers -
LinkedIn® Page: www.linkedin.com
5,633 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: Controller, CFO
- Top Industries: Computer Software, Retail
- Company Size: 46% Medium, 37% Small
What Do G2 Reviewers Say About Avalara?
AI-generated summary from verified user reviews
Pros
- Users appreciate the ease of use of Avalara, simplifying sales tax filing and transaction tracking effectively.
- Users value the tax automation of Avalara, significantly saving time and reducing compliance risks in their processes.
- Users appreciate the ease of filing with Avalara, making sales tax compliance simple and efficient.
- Users value the excellent customer support from Avalara, appreciating the ease of access and implementation assistance.
- Users value Avalara's automation capabilities, simplifying sales tax processes and minimizing manual intervention significantly.
Cons
- Users experience poor customer support, noting a lack of guidance and quick ticket closures without solid resolutions.
- Users note that communication on changes and updates needs improvement for a smoother Avalara experience.
- Users experience poor support services with slow responses and lack of proactive communication during implementations.
- Users encounter tax issues with Avalara, often requiring additional support and documentation for effective usage.
- Users find Avalara expensive with annual price increases, complicating the implementation process and overall value.
What Are Recent G2 Reviews of Avalara?
"Easy-to-Use Portal with Reliable Return Filing and a Handy Tax Calculator"
Rating: 5.0/5.0 stars
— Courtney L.
"Effortless Tax Management, But Support Can Be Hit or Miss"
Rating: 5.0/5.0 stars
— Andrea W.
What Are G2 Users Discussing About Avalara?
- What is Avalara used for? - 1 comment
- Where is avalara based?
- How much does avalara cost? - 2 comments
- What is avalara AvaTax? - 1 comment
- What is avalara? - 1 comment
