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Best Enterprise Returns Management Software

Daniel Rivera
DR
Researched and written by Daniel Rivera

Products classified in the overall Returns Management category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Returns Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Returns Management category.

In addition to qualifying for inclusion in the Returns Management Software category, to qualify for inclusion in the Enterprise Business Returns Management Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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4 Listings in Enterprise Returns Management Software Available

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    G2 Score
Narvar
(149)4.2 out of 5
11th Easiest To Use in Returns Management software
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Narvar is the #1 platform for intelligent personalization “beyond buy,” trusted by 1,500+ of the world’s most admired brands — including Sephora, Levi’s, Sonos, Warby Parker, and LVMH. Powered by IRIS

    Users
    No information available
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 40% Mid-Market
    • 23% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Narvar Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Experience
    52
    Ease of Use
    48
    Tracking
    38
    Tracking Efficiency
    33
    Customization
    32
    Cons
    Limited Customization
    20
    Limited Functionality
    19
    Poor Customer Support
    18
    Difficult Setup
    16
    Complexity
    15
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Narvar features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.1
    7.6
    Exchange
    Average: 8.3
    7.7
    OMS
    Average: 8.5
    3.0
    How long did it take to go live?
    Average: 1.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Narvar Inc.
    Company Website
    Year Founded
    2012
    HQ Location
    San Mateo, US
    Twitter
    @narvarinc
    1,429 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    378 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Narvar is the #1 platform for intelligent personalization “beyond buy,” trusted by 1,500+ of the world’s most admired brands — including Sephora, Levi’s, Sonos, Warby Parker, and LVMH. Powered by IRIS

Users
No information available
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 40% Mid-Market
  • 23% Small-Business
Narvar Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Experience
52
Ease of Use
48
Tracking
38
Tracking Efficiency
33
Customization
32
Cons
Limited Customization
20
Limited Functionality
19
Poor Customer Support
18
Difficult Setup
16
Complexity
15
View All Pros and Cons
Narvar features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.1
7.6
Exchange
Average: 8.3
7.7
OMS
Average: 8.5
3.0
How long did it take to go live?
Average: 1.6
Seller Details
Seller
Narvar Inc.
Company Website
Year Founded
2012
HQ Location
San Mateo, US
Twitter
@narvarinc
1,429 Twitter followers
LinkedIn® Page
www.linkedin.com
378 employees on LinkedIn®
parcelLab
(218)4.6 out of 5
Optimized for quick response
1st Easiest To Use in Returns Management software
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    parcelLab is a post-purchase software solution designed to help brands enhance their customer experience after a purchase has been made. This innovative platform focuses on transforming the often-over

    Users
    No information available
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 54% Mid-Market
    • 25% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • parcelLab Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    65
    Tracking Efficiency
    55
    Tracking
    51
    Tracking Ease
    43
    Customer Experience
    41
    Cons
    Tracking Issues
    22
    Missing Features
    12
    Limited Functionality
    10
    Limited Customization
    9
    Technical Issues
    9
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • parcelLab features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    8.4
    Exchange
    Average: 8.3
    8.8
    OMS
    Average: 8.5
    3.0
    How long did it take to go live?
    Average: 1.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    parcelLab
    Company Website
    Year Founded
    2015
    HQ Location
    Boston, Massachusetts
    Twitter
    @parcellab_en
    1,034 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    159 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

parcelLab is a post-purchase software solution designed to help brands enhance their customer experience after a purchase has been made. This innovative platform focuses on transforming the often-over

Users
No information available
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 54% Mid-Market
  • 25% Enterprise
parcelLab Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
65
Tracking Efficiency
55
Tracking
51
Tracking Ease
43
Customer Experience
41
Cons
Tracking Issues
22
Missing Features
12
Limited Functionality
10
Limited Customization
9
Technical Issues
9
View All Pros and Cons
parcelLab features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
8.4
Exchange
Average: 8.3
8.8
OMS
Average: 8.5
3.0
How long did it take to go live?
Average: 1.6
Seller Details
Seller
parcelLab
Company Website
Year Founded
2015
HQ Location
Boston, Massachusetts
Twitter
@parcellab_en
1,034 Twitter followers
LinkedIn® Page
www.linkedin.com
159 employees on LinkedIn®
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ClickPost
(121)4.8 out of 5
4th Easiest To Use in Returns Management software
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ClickPost transforms post-purchase experiences for hundreds of global brands including Walmart, Puma, Jackery, Mars and Nykaa - turning delivery tracking, returns, and customer communications into rev

    Users
    • Product Manager
    Industries
    • Apparel & Fashion
    • Retail
    Market Segment
    • 58% Mid-Market
    • 19% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ClickPost Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    20
    Tracking
    18
    Customer Support
    13
    Service Quality
    10
    Easy Integrations
    8
    Cons
    Limited Customization
    4
    Missing Features
    4
    Delay Issues
    3
    Delays
    3
    UX Improvement
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ClickPost features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.1
    10.0
    Exchange
    Average: 8.3
    10.0
    OMS
    Average: 8.5
    0.0
    How long did it take to go live?
    Average: 1.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ClickPost
    Company Website
    HQ Location
    Recife , Pernambuco
    Twitter
    @ClickPost
    201 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ClickPost transforms post-purchase experiences for hundreds of global brands including Walmart, Puma, Jackery, Mars and Nykaa - turning delivery tracking, returns, and customer communications into rev

Users
  • Product Manager
Industries
  • Apparel & Fashion
  • Retail
Market Segment
  • 58% Mid-Market
  • 19% Enterprise
ClickPost Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
20
Tracking
18
Customer Support
13
Service Quality
10
Easy Integrations
8
Cons
Limited Customization
4
Missing Features
4
Delay Issues
3
Delays
3
UX Improvement
3
View All Pros and Cons
ClickPost features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.1
10.0
Exchange
Average: 8.3
10.0
OMS
Average: 8.5
0.0
How long did it take to go live?
Average: 1.6
Seller Details
Seller
ClickPost
Company Website
HQ Location
Recife , Pernambuco
Twitter
@ClickPost
201 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Increff WMS
(103)4.7 out of 5
5th Easiest To Use in Returns Management software
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Integrated web-based cloud-hosted Warehouse Management System (WMS) & Order Management System (OMS) recognized in Gartner reports, Increff WMS is a comprehensive solution for retail brands to expo

    Users
    No information available
    Industries
    • Apparel & Fashion
    • Retail
    Market Segment
    • 53% Mid-Market
    • 22% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Increff WMS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Inventory Management
    39
    Ease of Use
    35
    Order Management
    21
    Customer Support
    19
    Time-saving
    16
    Cons
    Poor Reporting
    8
    Limited Features
    6
    Limited Customization
    5
    Limited Reporting
    5
    Missing Features
    5
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Increff WMS features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    8.4
    Exchange
    Average: 8.3
    9.1
    OMS
    Average: 8.5
    0.4
    How long did it take to go live?
    Average: 1.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Increff
    Year Founded
    2016
    HQ Location
    Bengaluru, Karnataka
    Twitter
    @increff
    216 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    297 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Integrated web-based cloud-hosted Warehouse Management System (WMS) & Order Management System (OMS) recognized in Gartner reports, Increff WMS is a comprehensive solution for retail brands to expo

Users
No information available
Industries
  • Apparel & Fashion
  • Retail
Market Segment
  • 53% Mid-Market
  • 22% Small-Business
Increff WMS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Inventory Management
39
Ease of Use
35
Order Management
21
Customer Support
19
Time-saving
16
Cons
Poor Reporting
8
Limited Features
6
Limited Customization
5
Limited Reporting
5
Missing Features
5
View All Pros and Cons
Increff WMS features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
8.4
Exchange
Average: 8.3
9.1
OMS
Average: 8.5
0.4
How long did it take to go live?
Average: 1.6
Seller Details
Seller
Increff
Year Founded
2016
HQ Location
Bengaluru, Karnataka
Twitter
@increff
216 Twitter followers
LinkedIn® Page
www.linkedin.com
297 employees on LinkedIn®
Filters
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More Filters
Market Segments
All Segments
Small Business
Mid Market
Enterprise
Avg. Customer Review
Language
Sort by
Clear All

4 Listings in Enterprise Returns Management Software Available

  • Sort By:
    G2 Score