Best Online Reputation Management Software for Small Business - Page 4

How Many Online Reputation Management Software Products Does G2 Track?

Total Products under this Category: 458

Category Stats (Oct 2026)

  • Average Rating: 4.54/5 (↑0.01 vs Sep 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: SalesCaptain (+1.03%) - Among all products in this category, SalesCaptain recorded the largest rating increase compared to last month

Last updated: October 01, 2026

How Does G2 Rank Online Reputation Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 41,400+ Authentic Reviews
  • 458+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Online Reputation Management Software

G2 Grid® for Online Reputation Management Software plotting products by satisfaction and market presence

Highlighted products: Birdeye, SOCi, Podium, Yext, Okendo, Yotpo, Reputation, and HighLevel.

Underlying data: [Grid® JSON](https://www.g2.com/categories/online-reputation-management/grids.json?focus%5B%5D=birdeye&focus%5B%5D=soci&focus%5B%5D=podium&focus%5B%5D=yext&focus%5B%5D=okendo&focus%5B%5D=yotpo&focus%5B%5D=reputation&focus%5B%5D=highlevel&segment=small-business)

rater8

Unlock unparalleled visibility and sustainable growth for your healthcare organization with raVE, the rater8 Visibility Engine — the only automated, HIPAA-compliant reputation management solution built specifically for healthcare. In an era where patients thoroughly research providers online before booking an appointment, maintaining a strong digital presence is vital for driving revenue and boosting new patient volume. With raVE, medical practices and hospitals can effortlessly cultivate 5-star reviews, capture real-time feedback, and enhance patient satisfaction. A polished online reputation means that healthcare organizations can quickly soar to the top of local and AI-generated search results, outshine their competition, and book more appointments. raVE also automates internal feedback processes through post-visit micro-surveys, giving patients a quick and easy opportunity to share their feedback. With the ability to benchmark performance against 30+ million data points, and with AI-powered tools to analyze patient sentiment, organizations can uncover the operational insights necessary to make data-driven decisions that elevate the patient experience. You make patients happy. We make sure everyone knows about it. Take your organization from invisible to in-demand with rater8.

Average Rating: 4.9/5.0

Total Reviews: 119

How Do G2 Users Rate rater8?

  • Has the product been a good partner in doing business?: 9.9/10 (Category avg: 8.9/10)
  • Customer Feedback: 9.7/10 (Category avg: 8.8/10)
  • Digital Media Monitoring: 9.1/10 (Category avg: 8.0/10)
  • Competitive Intelligence: 9.4/10 (Category avg: 8.3/10)

Who Is the Company Behind rater8?

  • Seller: rater8
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Austin, TX
  • Twitter: @rater8social
    126 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    90 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Practice Administrator, Marketing Director
  • Top Industries: Hospital & Health Care, Medical Practice
  • Company Size: 71% Medium, 28% Small

What Do G2 Reviewers Say About rater8?

AI-generated summary from verified user reviews

Pros
  • Users find Rater8 to be an easy-to-use platform that seamlessly integrates with their existing systems for efficient workflow.
  • Users praise the exceptional customer support from the Rater8 team, highlighting their timely and effective assistance.
  • Users love the instant results from Rater8, seeing a significant 400% increase in reviews within a year.
  • Users value the real-time insights from Rater8, reporting significant growth and excellent customer support.
  • Users commend rater8 for its exceptional review management and partnership in enhancing online reputation and growth.
Cons
  • Users find review tracking challenging due to limitations in addressing concerns and demographic barriers for feedback.
  • Users find the interface not user-friendly, struggling to navigate tabs and features after time away from the platform.
  • Users find the difficult navigation frustrating, especially after not logging in for a while.
  • Users feel that rater8's pricing is expensive compared to competitors offering integrated reputation management features.
  • Users are frustrated by inadequate reporting that complicates tracking issues and metrics related to appointments or patients.

What Are Recent G2 Reviews of rater8?

What Are G2 Users Discussing About rater8?

Swell

Swell automatically gathers private and public feedback from patients and employees. With better feedback, practices can boost their online reputations, enhance the patient experience, and improve employee satisfaction.

Average Rating: 4.5/5.0

Total Reviews: 341

How Do G2 Users Rate Swell?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.9/10)
  • Customer Feedback: 9.0/10 (Category avg: 8.8/10)
  • Digital Media Monitoring: 7.5/10 (Category avg: 8.0/10)
  • Competitive Intelligence: 8.6/10 (Category avg: 8.3/10)

Who Is the Company Behind Swell?

  • Seller: SocialSwell
  • Year Founded: 2016
  • HQ Location: Salt Lake City, Utah
  • Twitter: @Swell_Reviews
    2 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    37 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Office Manager, Owner
  • Top Industries: Hospital & Health Care, Health, Wellness and Fitness
  • Company Size: 87% Small, 12% Medium

What Are Recent G2 Reviews of Swell?

Snoball

Referrals. Done For You. Get more customers. Snoball generates referrals, creates marketing assets, and collects reviews from your happy customers. Finally, a word of mouth marketing platform that does it all for you. The Snoball Referrals Module automates the process of turning your satisfied customers into referring customers. This software complements our existing review generation and reputation-building tools to boost your word of mouth marketing. Snoball helps businesses of all sizes and departments. From marketing and sales to finance and business owners, we provide tools to grow, increase revenue, safeguard reputation, and make your current sales funnel more efficient.

Average Rating: 4.7/5.0

Total Reviews: 70

How Do G2 Users Rate Snoball?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.9/10)
  • Customer Feedback: 9.1/10 (Category avg: 8.8/10)
  • Competitive Intelligence: 8.6/10 (Category avg: 8.3/10)

Who Is the Company Behind Snoball?

  • Seller: Snoball
  • Year Founded: 2019
  • HQ Location: Pleasant Grove, UT
  • LinkedIn® Page: www.linkedin.com
    316 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Marketing Manager
  • Top Industries: Renewables & Environment, Consumer Services
  • Company Size: 47% Medium, 41% Small

What Do G2 Reviewers Say About Snoball?

AI-generated summary from verified user reviews

Pros
  • Users find the automated messaging and referral tracking features of Snoball invaluable for generating impressive results quickly.
  • Users commend the responsive support team of Snoball, enhancing outreach effectiveness and customer satisfaction.
  • Users find Snoball's ease of use remarkable, with effortless setup and quick results in generating referrals.
  • Users praise the responsive support team of Snoball, enhancing outreach success and customer engagement significantly.
  • Users highlight the extremely easy setup of Snoball, enabling quick onboarding and immediate results in referrals.

What Are Recent G2 Reviews of Snoball?

What Are G2 Users Discussing About Snoball?

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Referrizer

The World's Most Advanced Marketing Automation Platform to Empower Your Local Business. Get more clients, maximize referrals, and improve your customer retention with our FREE TRIAL account. Partner up with local business owners and discover tons of premium apps and pre-built integrations to boost results even more. Signup for FREE (No credit card required).

Average Rating: 4.6/5.0

Total Reviews: 91

How Do G2 Users Rate Referrizer?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 8.9/10)
  • Customer Feedback: 9.2/10 (Category avg: 8.8/10)
  • Digital Media Monitoring: 8.7/10 (Category avg: 8.0/10)
  • Competitive Intelligence: 9.3/10 (Category avg: 8.3/10)

Who Is the Company Behind Referrizer?

  • Seller: Referrizer
  • Year Founded: 2013
  • HQ Location: Miami, FL
  • Twitter: @Referrizer
    1,070 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    141 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner
  • Top Industries: Health, Wellness and Fitness, Retail
  • Company Size: 97% Small, 1% Medium

What Do G2 Reviewers Say About Referrizer?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the efficient and helpful customer support of Referrizer, enhancing their business engagement efforts.
  • Users appreciate the ease of use in Referrizer, benefiting from its helpful support and quick review accumulation.
  • Users value the helpful customer support and easy communication with customers, enhancing business engagement and reviews.
  • Users appreciate the easy customer interaction and effective incentives from Referrizer, enhancing repeat business and reviews.
  • Users love the ease of reaching past customers and generating positive reviews with Referrizer's customer support.

What Are Recent G2 Reviews of Referrizer?

What Are G2 Users Discussing About Referrizer?

DemandHub

DemandHub enables customer interactions that drive business results. We improve how you communicate with your customers and capture valuable feedback. This enables your team to make better decisions that drive business results and improve your customer experience.

Average Rating: 4.8/5.0

Total Reviews: 58

How Do G2 Users Rate DemandHub?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 8.9/10)
  • Customer Feedback: 9.2/10 (Category avg: 8.8/10)
  • Digital Media Monitoring: 9.0/10 (Category avg: 8.0/10)
  • Competitive Intelligence: 8.6/10 (Category avg: 8.3/10)

Who Is the Company Behind DemandHub?

  • Seller: DemandHub
  • HQ Location: Mississauga, Ontario
  • Twitter: @DemandHub
  • LinkedIn® Page: www.linkedin.com
    19 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Automotive, Hospital & Health Care
  • Company Size: 95% Small, 3% Medium

What Do G2 Reviewers Say About DemandHub?

AI-generated summary from verified user reviews

Pros
  • Users value the responsive and effective support of DemandHub, appreciating quick issue resolutions and automation.
  • Users appreciate the responsive and effective customer support of DemandHub, resolving issues quickly and efficiently.
  • Users appreciate the ease of use of DemandHub, benefiting from its automation and intuitive interface.
  • Users value the responsiveness and efficiency of DemandHub, appreciating quick issue resolution and time-saving automation.
  • Users appreciate the efficiency of DemandHub, benefiting from quick issue resolution and time-saving automation.
Cons
  • Users express a desire for a 'Dark Mode' feature in DemandHub to enhance their user experience.
  • Users regret the absence of a Dark Mode, which limits customization and usability during low-light conditions.

What Are Recent G2 Reviews of DemandHub?

What Are G2 Users Discussing About DemandHub?

Locobuzz

Locobuzz is an AI-powered customer experience platform that helps brands manage their digital presence and customer interactions across multiple channels. It enables businesses to monitor social media, news, and online conversations in real time, respond to customer queries through a unified dashboard, and analyze sentiment and trends using advanced analytics. The platform also supports content publishing, workflow automation, and AI-driven response suggestions. By centralizing engagement, insights, and support, Locobuzz helps organizations improve response efficiency, strengthen brand reputation, and make data-driven decisions to enhance overall customer satisfaction and business performance.

Average Rating: 4.3/5.0

Total Reviews: 122

How Do G2 Users Rate Locobuzz?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 8.9/10)
  • Customer Feedback: 9.4/10 (Category avg: 8.8/10)
  • Digital Media Monitoring: 8.7/10 (Category avg: 8.0/10)
  • Competitive Intelligence: 9.2/10 (Category avg: 8.3/10)

Who Is the Company Behind Locobuzz?

Who Uses This Product?

  • Top Industries: Marketing and Advertising, Financial Services
  • Company Size: 38% Small, 37% Medium

What Do G2 Reviewers Say About Locobuzz?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Locobuzz, highlighting its user-friendly CRM and supportive team members.
  • Users appreciate the helpful support team of Locobuzz, enhancing their experience with user-friendly CRM and features.
  • Users value the AI-enabled features and dashboarding capabilities of Locobuzz for enhanced social media monitoring and reporting.
  • Users value the efficiency of Locobuzz, appreciating its user-friendly navigation and streamlined workflow automation.
  • Users commend Locobuzz for its responsive customer support, ensuring timely assistance and effective issue resolution.
Cons
  • Users report slow loading, affecting performance and causing frustration with login issues and ticket handling.
  • Users feel that improvements are needed for the dashboard and AI features to enhance overall functionality and customization.
  • Users point out limited features in Locobuzz, citing insufficient reporting depth and issues with messaging and ticketing.
  • Users face frequent login issues, including auto logout and delays, which detract from their experience with Locobuzz.
  • Users report performance issues like lagging and slow response times, affecting the overall experience with Locobuzz.

What Are Recent G2 Reviews of Locobuzz?

What Are G2 Users Discussing About Locobuzz?

Grade.us

What is Grade.us? Grade.us is a white-label review management and marketing platform for agencies, marketers and SEOs. The platform offers a suite of tools to: (1) convert customers into reviewers on the sites that matter; (2) recover customers and respond to negative reviews; (3) monitor customer reviews across scores of third-party review sites; and (4) market reviews to reach a broader audience with SEO-friendly web and social media content. We support - Complete automation of your review generation and monitoring efforts - Scheduled client or staff reporting - Streaming your reviews to your website and social media profiles via a simple copy/paste widget or Wordpress plugin. You can manage hundreds of clients or locations in a single dashboard, get click and conversion data to demonstrate ROI, optimize your email campaigns, and more. Grade.us is also marketer-centric. We give marketers and agencies total flexibility to deliver services white-labeled under your brand. (Note: Language support is only for landing pages)

Average Rating: 4.6/5.0

Total Reviews: 131

How Do G2 Users Rate Grade.us?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 8.9/10)
  • Customer Feedback: 8.3/10 (Category avg: 8.8/10)
  • Digital Media Monitoring: 7.5/10 (Category avg: 8.0/10)
  • Competitive Intelligence: 6.1/10 (Category avg: 8.3/10)

Who Is the Company Behind Grade.us?

  • Seller: GatherUp
  • Year Founded: 2013
  • HQ Location: Walnut Creek, CA
  • Twitter: @GatherUp
    1,848 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    28 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, President
  • Top Industries: Marketing and Advertising, Internet
  • Company Size: 85% Small, 13% Medium

What Are Recent G2 Reviews of Grade.us?

What Are G2 Users Discussing About Grade.us?

OutboundEngine

OutboundEngine helps businesses grow by making online marketing simple and easy for everyone. We create beautiful, high-impact marketing campaigns, deliver them automatically and track engagement to show who’s ready to have a conversation. Our platform strengthens relationships with customers, partners and prospects to uncover more opportunities with less work.

Average Rating: 3.7/5.0

Total Reviews: 160

How Do G2 Users Rate OutboundEngine?

  • Has the product been a good partner in doing business?: 8.1/10 (Category avg: 8.9/10)
  • Customer Feedback: 8.9/10 (Category avg: 8.8/10)
  • Digital Media Monitoring: 8.8/10 (Category avg: 8.0/10)
  • Competitive Intelligence: 9.2/10 (Category avg: 8.3/10)

Who Is the Company Behind OutboundEngine?

Who Uses This Product?

  • Who Uses This: Realtor, Real Estate Agent
  • Top Industries: Real Estate, Insurance
  • Company Size: 72% Small, 16% Medium

What Do G2 Reviewers Say About OutboundEngine?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the automation efficiency of OutboundEngine, streamlining marketing tasks and enhancing engagement effectively.
  • Users appreciate the automation capabilities of OutboundEngine, enhancing reputation management and simplifying social media tasks.
  • Users value OutboundEngine for its automation features, which streamline reputation management and enhance social media presence.
  • Users appreciate the ease of use of OutboundEngine, especially its fast and straightforward initial setup.
  • Users commend OutboundEngine for its easy setup, enabling quick and hassle-free integration for effective marketing.
Cons
  • Users find the high pricing of OutboundEngine surprising, especially due to the absence of a free trial for new users.

What Are Recent G2 Reviews of OutboundEngine?

What Are G2 Users Discussing About OutboundEngine?

SalesCaptain

SalesCaptain is an all-in-one communication platform with a chat based AI agent builder, designed for modern businesses. It unifies phone calls, texting, webchat, and social media messaging into a single collaborative inbox. With SalesCaptain, you can easily create AI-powered phone and text agents to handle calls, answer queries, route leads, filter spam, and automate tasks — all without any technical expertise. SalesCaptain also includes a suite of built-in business apps for managing reviews, appointments, lead stages, team leaderboards, and more — giving you everything you need to streamline customer engagement and team performance in one platform. Build drag-and-drop automations, connect with 50+ popular platforms like HubSpot, Booker, Clio, and ServiceFusion, or go deeper with API, webhooks, and Zapier support. Whether you're a startup or a multi-location enterprise, SalesCaptain helps you scale communication and customer engagement with ease.

Average Rating: 4.4/5.0

Total Reviews: 290

How Do G2 Users Rate SalesCaptain?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.9/10)
  • Customer Feedback: 6.7/10 (Category avg: 8.8/10)
  • Competitive Intelligence: 5.8/10 (Category avg: 8.3/10)

Who Is the Company Behind SalesCaptain?

  • Seller: SalesCaptain
  • Year Founded: 2020
  • HQ Location: New York, US
  • Twitter: @SalesCaptainInc
    157 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    39 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Operations Manager, Marketing Manager
  • Top Industries: Retail, Marketing and Advertising
  • Company Size: 69% Small, 30% Medium

What Do G2 Reviewers Say About SalesCaptain?

AI-generated summary from verified user reviews

Pros
  • Users love the automation features of SalesCaptain, enhancing workflow and ensuring no customer inquiries go unanswered.
  • Users value the clear and consistent communication facilitated by SalesCaptain, enhancing the client experience and professionalism.
  • Users appreciate the ease of use of SalesCaptain, enabling organized communication and efficient management of customer interactions.
  • Users appreciate the immediate response capability of SalesCaptain, effectively managing real-time customer interactions without missing opportunities.
  • Users appreciate the clear and consistent communication SalesCaptain provides, enhancing client interactions and trust.
Cons
  • Users note a steep learning curve in mastering SalesCaptain's features and initial setup, requiring time and adjustment.
  • Users find the onboarding and setup time-consuming, especially for larger teams and new users to the platform.
  • Users find the limited reporting in SalesCaptain cumbersome, wishing for better insights and customization options.
  • Users find the limited customization options in SalesCaptain frustrating, hindering their ability to tailor the tool to their workflow.
  • Users experience a steep learning curve due to the complex setup and advanced configurations required initially.

What Are Recent G2 Reviews of SalesCaptain?

Bazaarvoice

Commerce is facing its biggest shift in a generation. The way shoppers discover products is being completely upended by AI, creating a new 'front door' to every brand. At the same time, consumers are drowning in a sea of fake content and polished advertising that they inherently distrust. This has created a profound trust crisis. In this new world, visibility and growth are no longer guaranteed by the biggest ad budget. They are earned through authenticity. This is where Bazaarvoice comes in. We are the trusted network that turns authentic consumer voices into confident purchases. For over 20 years, we have been dedicated to a single mission: sourcing, verifying, and amplifying authentic consumer voices on a scale unmatched by anyone else. Think of the parent anxiously choosing a baby stroller, or the gamer deciding on a new headset. They aren't looking for an ad; they're looking for a real person who can answer their one simple question: "Is this product right for me or my family?" We provide that answer, confidently and authentically. And now, AI is asking the same question. As AI agents and summaries increasingly make purchasing decisions on behalf of shoppers, they are actively designed to seek out genuine human experience. We are the essential data that teaches AI what is true. We collect, verify, and distribute this truth worldwide, transforming trust into a tangible asset. We don’t just help brands get seen; we help brands get believed. And ultimately, we help them get chosen.

Average Rating: 4.2/5.0

Total Reviews: 793

How Do G2 Users Rate Bazaarvoice?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 8.9/10)
  • Customer Feedback: 8.3/10 (Category avg: 8.8/10)
  • Digital Media Monitoring: 6.3/10 (Category avg: 8.0/10)
  • Competitive Intelligence: 7.4/10 (Category avg: 8.3/10)

Who Is the Company Behind Bazaarvoice?

  • Seller: Bazaarvoice
  • Company Website:
  • Year Founded: 2005
  • HQ Location: Austin, Texas
  • Twitter: @Bazaarvoice
    19,148 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,747 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Marketing Manager, Digital Marketing Manager
  • Top Industries: Consumer Goods, Retail
  • Company Size: 40% Medium, 38% Small

What Do G2 Reviewers Say About Bazaarvoice?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the responsive customer support of Bazaarvoice, ensuring a smooth experience and quick assistance for any issues.
  • Users admire the extensive retail syndication network of Bazaarvoice, enhancing product visibility and building consumer confidence.
  • Users find Bazaarvoice exceptionally easy to implement and use, enhancing their ratings and reviews experience seamlessly.
  • Users love the easy implementation of Bazaarvoice, appreciating quick integration and fantastic support throughout the process.
  • Users enjoy the seamless visibility growth from syndicating reviews across multiple platforms, enhancing product exposure significantly.
Cons
  • Users find that the difficult learning curve hampers usability, requiring extra time and customization to navigate effectively.
  • Users highlight the high costs and rigid contracts of Bazaarvoice, causing frustration and disappointment in their experience.
  • Users find insufficient information in notifications and support, complicating task completion and reducing effectiveness.
  • Users express frustration with Bazaarvoice's poor customer service and rigid contract policies, recommending alternatives for better vendor experiences.
  • Users report poor customer support from Bazaarvoice, citing slow responses and inflexibility in contracts as key frustrations.

What Are Recent G2 Reviews of Bazaarvoice?

What Are G2 Users Discussing About Bazaarvoice?

Social Places

Our platform provides a centralized dashboard for managing Google Business Profiles (GMB), Apple Maps, Bing, Facebook and Trip Advisor listings for company locations. Integrating with Here Technologies, Tele Atlas, and your website store locator, our solutions provide customers and search engines with accurate business information, while our team of account managers and digital coordinators will optimize your local presence and provide strategy for improved brand reputation and review generation. Listings, Reputation, and Social suites allow teams to update, log, and publish content across major social media platforms, using brand-tone suggested comments and review responses to quickly interact with customers online. The dashboard consists of online listings and reputation management tools - listed below: Listings - Setup, optimize & manage location pages across channels. Store Locator Tool - Store Locator integration with local pages to improve SEO and help customers find you. Reputation - Centralize & respond to feedback across multiple digital channels, with reports on local sentiment. Social - Upload, schedule & approve localized media content at scale. Increase local advertising with store pages. Ads - Paid Media & Data visualization across 100+ platforms. Bookings - Booking software built specifically for multi-unit brands. Salons, restaurants, car repair, warranty, and event management all make use of booking software. Get started with as many locations as you like, build a local marketing strategy and have your entire network of stores reach your audience better, provide better customer support, drive sales, and more importantly, keep your existing customers happy.

Average Rating: 4.7/5.0

Total Reviews: 95

How Do G2 Users Rate Social Places?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 8.9/10)
  • Customer Feedback: 9.5/10 (Category avg: 8.8/10)
  • Digital Media Monitoring: 9.2/10 (Category avg: 8.0/10)
  • Competitive Intelligence: 9.1/10 (Category avg: 8.3/10)

Who Is the Company Behind Social Places?

Who Uses This Product?

  • Top Industries: Marketing and Advertising, Food & Beverages
  • Company Size: 45% Small, 34% Medium

What Do G2 Reviewers Say About Social Places?

AI-generated summary from verified user reviews

Pros
  • Users praise the user-friendliness of Social Places, noting its easy navigation and convenient dashboard for client management.
  • Users value the centralized management of Social Places, benefiting from a seamless, unified dashboard for all clients.
  • Users appreciate the easy setup of Social Places, leading to a seamless onboarding experience and efficient dashboard use.
  • Users find Social Places incredibly user-friendly, with an easy setup and seamless dashboard for client management.
  • Users appreciate the convenient scheduling capabilities of Social Places, allowing for easy content management across multiple stores.
Cons
  • Users are frustrated by the limited calendar view that makes scheduling and managing posts less efficient.
  • Users are frustrated by duplication issues in Social Places, feeling it complicates scheduling and dashboard management.
  • Users are frustrated by editing limitations, such as difficulty scheduling directly from the calendar view and cloning posts.
  • Users feel the booking feature needs refinement, as it currently lacks the freshness and functionality expected.
  • Users find the layout issues inconvenient, especially lacking a unified monthly calendar for scheduling tasks.

What Are Recent G2 Reviews of Social Places?

What Are G2 Users Discussing About Social Places?

Subsig

Subsig helps businesses improve how people discover, discuss, and recommend their brands online. It combines AI visibility tracking, reputation management, review platform management, and community engagement to help companies understand how they appear across AI platforms, search engines, and customer conversations.

Average Rating: 4.2/5.0

Total Reviews: 16

How Do G2 Users Rate Subsig?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 8.9/10)
  • Customer Feedback: 10.0/10 (Category avg: 8.8/10)
  • Digital Media Monitoring: 10.0/10 (Category avg: 8.0/10)
  • Competitive Intelligence: 9.2/10 (Category avg: 8.3/10)

Who Is the Company Behind Subsig?

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 94% Small, 6% Medium

What Are Recent G2 Reviews of Subsig?

Kimoby

Kimoby is a Service Lane Operating System built for automotive dealership service departments. It consolidates two-way texting, inspections, V2C with AI-generated estimates, digital estimates with one-tap customer approval, mobile payments, in-person payment terminals, loaner fleet management, Voice AI agent for missed calls, CSI follow-up, and marketing campaigns into one platform. Kimoby integrates with CDK (with write-back), Reynolds and Reynolds, PBS, Tekion, DealerTrack, Autosoft, Serti, Dealer Vu, and Quorum. When a customer approves an estimate or makes a payment, it writes back to the DMS repair order automatically. Over 1,000 dealerships across in the United States and Canada use Kimoby. BMW Activities Fund approved vendor with exclusive myBMW app integration. VW eConnect and CMC approved. Ford Commitment Program qualifying vendor. Month-to-month contracts. No setup fee. No long-term commitment. Transparent pricing published at kimoby.com/pricing.

Average Rating: 4.8/5.0

Total Reviews: 66

How Do G2 Users Rate Kimoby?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 8.9/10)
  • Customer Feedback: 8.8/10 (Category avg: 8.8/10)
  • Competitive Intelligence: 8.3/10 (Category avg: 8.3/10)

Who Is the Company Behind Kimoby?

  • Seller: Kimoby
  • Year Founded: 2013
  • HQ Location: Québec, CA
  • LinkedIn® Page: www.linkedin.com
    51 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Service Advisor
  • Top Industries: Automotive
  • Company Size: 57% Small, 41% Medium

What Do G2 Reviewers Say About Kimoby?

AI-generated summary from verified user reviews

Pros
  • Users value the easy communication offered by Kimoby, simplifying interactions for tech-savvy individuals.
  • Users praise Kimoby for its ease of use, facilitating seamless communication for tech-savvy advisors and cellphone users.
  • Users love the time-saving benefits of Kimoby, allowing more focus on work instead of phone tag with customers.
Cons
  • Users feel the absence of a quick add customer button limits efficiency while navigating through Kimoby.
  • Users experience double texting issues with Kimoby, leading to confusion for guests after vehicle service completion.
  • Users face software glitches causing double text notifications, which disrupt communication with guests returning from the dealership.

What Are Recent G2 Reviews of Kimoby?

What Are G2 Users Discussing About Kimoby?

EmbedMyReviews

EmbedMyReviews is an all in one online reputation management platform. The first platform to provide direct Stripe integration a one-click website builder and a focus on agencies. If you are looking to white-label then there is no better choice then EmbedMyReviews. The level customisation, features and price has no match.

Average Rating: 4.9/5.0

Total Reviews: 17

How Do G2 Users Rate EmbedMyReviews?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.9/10)
  • Customer Feedback: 9.3/10 (Category avg: 8.8/10)
  • Digital Media Monitoring: 9.4/10 (Category avg: 8.0/10)
  • Competitive Intelligence: 8.1/10 (Category avg: 8.3/10)

Who Is the Company Behind EmbedMyReviews?

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 100% Small

What Do G2 Reviewers Say About EmbedMyReviews?

AI-generated summary from verified user reviews

Pros
  • Users value the responsive customer support of EmbedMyReviews, enhancing their experience with prompt assistance and solutions.
  • Users value the ease of use of EmbedMyReviews, finding it intuitive and client-friendly from the very start.
  • Users value the centralized management of EmbedMyReviews for its ease of use and competitive edge in reputation management.
  • Users love the responsive client interaction of EmbedMyReviews, enhancing their experience and boosting agency competitiveness.
  • Users value the easy access to support and features, making it simple to customize and use EmbedMyReviews.
Cons
  • Users feel the poor interface design and outdated documentation hinder an optimal experience with EmbedMyReviews.
  • Users feel the update issues with UI and documentation detract from the overall experience of EmbedMyReviews.

What Are Recent G2 Reviews of EmbedMyReviews?

TrueReview

🤩 The most effective way to increase your Google (or any other website) reviews is with TrueReview! With TrueReview, sending SMS or Email review requests is simple and does not require complicated setup. 🚀 TrueReview keeps track of your customers' interactions with review requests, and sends follow-up emails to increase engagement and get you more reviews! 🤖 Work smarter by integrating TrueReview with your existing CRM via Zapier or through TrueReview's API to automatically send review requests to your customers whenever a payment is received, a job is completed, or any other trigger supported in your CRM. ✨ Create unique, human-like review responses with AI-powered Review Response Generator! ❤️ Convert your best reviews into striking visual posts. Customize fonts, colors, and layouts to match your brand and make testimonials stand out with our newest feature, Social Review Post Generator!

Average Rating: 4.8/5.0

Total Reviews: 72

How Do G2 Users Rate TrueReview?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 8.9/10)
  • Customer Feedback: 9.8/10 (Category avg: 8.8/10)
  • Digital Media Monitoring: 8.5/10 (Category avg: 8.0/10)
  • Competitive Intelligence: 7.5/10 (Category avg: 8.3/10)

Who Is the Company Behind TrueReview?

  • Seller: TrueReview
  • Year Founded: 2019
  • HQ Location: Miami, US
  • Twitter: @TrueReviewCo
    1 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    4 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner
  • Top Industries: Construction, Real Estate
  • Company Size: 89% Small, 11% Medium

What Do G2 Reviewers Say About TrueReview?

AI-generated summary from verified user reviews

Pros
  • Users value the seamless AI integration of TrueReview, enhancing workflows and simplifying Google review requests.
  • Users appreciate the organized communications of TrueReview, facilitating seamless workflows and easy Google review requests.
  • Users value the organized communication of TrueReview, facilitating seamless workflows and consistent Google review requests.
  • Users find TrueReview to be easy to use, leading to an increase in the number of reviews received.
  • Users value the email notifications from TrueReview for enhancing communication and streamlining the review request process.
Cons
  • Users note the filtering limitations of TrueReview, leading to potential missed messages and decreased engagement.
  • Users report that many messages were potentially labeled as spam, leading to reduced customer engagement and reach.

What Are Recent G2 Reviews of TrueReview?

Alanna Iwuh
A
Researched and written by Alanna Iwuh
Updated