
The AI link search tool works almost immediately and finds all of the available accounts so I can avoid time adding each link manually when doing competitor research. Reviews for my organizations and my competitors are all available in one form and the direct button can allow me to quickly respond to external reviews and share feedback without having to leave my tab and log into a separate platform. Review collected by and hosted on G2.com.
I think this tool is not suitable for organizations just entering the market because you require a lot of data to make accurate competitor comparisons so if the market is too new or your company is too new, it is difficult to review organic traffic and it could be a pricey expense. The analytics dashboard can be helpful but there are some sections that are missing headers so I was a little confused where the reviews were being pulled from at a quick glance, so I would have to manually spend more time searching through all of the reviews to find more information. The AI classifies the sentiment of the social media mentions but it doesn't allow me much flexibility in adjusting those settings. Review collected by and hosted on G2.com.