- Birdeye is a software platform used for social media and content creation, review management, and customer communication, with features such as AI integration and automated messaging.
- Reviewers appreciate Birdeye's user-friendly interface, its ability to consolidate reviews from multiple platforms, the convenience of automated messaging, and the excellent customer support they receive.
- Reviewers experienced issues with Birdeye such as occasional glitches, a steep learning curve, limited notification settings, and delays in review syncing, and some found the AI responses lacking.




