# Rio SEO Reviews **Vendor:** Rio SEO **Category:** [Local Listing Management Software](https://www.g2.com/categories/local-listing-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 26 ## About Rio SEO Rio SEO is the leader in local marketing for enterprise brands, powering the Local Experience (LX) Platform – a comprehensive, seamlessly integrated suite of turnkey local marketing and customer experience (CX) solutions that deliver impactful hyperlocal experiences at scale, across the entire brand presence. The world’s leading multi-location brands – retailers, restaurants, hospitality, financial services, healthcare, and more – rely on Rio SEO’s proven technology and local marketing expertise to drive visibility and motivated, measurable traffic online and to physical locations. Rio SEO is a PG Forsta company. ## Rio SEO Pros & Cons **What users like:** - Users praise the **efficient customer support** of Rio SEO for its responsiveness and reliability in handling inquiries. (8 reviews) - Users value the **exceptional customer service** at Rio SEO, praising its responsiveness and tailored support. (6 reviews) - Users praise the **excellent customer support** of Rio SEO, highlighting personal and responsible interactions that enhance usability. (5 reviews) - Users value the **extremely responsive customer interaction** of Rio SEO, leading to seamless support and tailored management. (5 reviews) - Users appreciate the **ease of use** of Rio SEO, making local marketing interactions effortless and effective. (5 reviews) - Effective (5 reviews) - Customer Communication (3 reviews) - Easy Setup (3 reviews) - Efficiency (3 reviews) - Location Management (3 reviews) **What users dislike:** - Users find the **complex features** of Rio SEO frustrating, as navigating the interface can be time-consuming. (2 reviews) - Users find the **complex interface** of Rio SEO frustrating, as locating specific features can be time-consuming. (2 reviews) - Users find the **difficult usability** of Rio SEO frustrating, as navigating its features can be time-consuming. (2 reviews) - Users note that RIO's platform requires **improvement in usability and reporting capabilities** for a better overall experience. (2 reviews) - Users find the **user interface lacking** in friendliness, making it harder to navigate and find features efficiently. (2 reviews) - Not User-Friendly (2 reviews) - Platform Limitations (2 reviews) - Poor Interface Design (2 reviews) - Poor Reporting (2 reviews) - Reporting Issues (2 reviews) ## Rio SEO Reviews ### 1. Robust for Multi-Location Businesses, Needs Better Training Resources **Rating:** 4.0/5.0 stars **Reviewed by:** Stefan T. | Op Mgr, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Rio SEO?** I find Rio SEO really easy to use for our location sites in franchise operations. It's robust for multi-location businesses, which is beneficial when managing more than one location. The central command site makes it incredibly easy to oversee operations when you have multiple locations. The initial setup was very easy, which helped us get started without any hiccups. **What do you dislike about Rio SEO?** I find the access to training could be easier. There aren't enough training videos available. **What problems is Rio SEO solving and how is that benefiting you?** I find Rio SEO easy to use for managing location sites, and it's robust for businesses with multiple locations thanks to a central command site. ### 2. Our Integral Partner for Local Marketing Success **Rating:** 5.0/5.0 stars **Reviewed by:** Teck W. | SEO Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** November 19, 2024 **What do you like best about Rio SEO?** Rio has proven to be an indispensable ally in local marketing for our sales force leaders, offering a suite of powerful tools that drive results. They offer top-tier, personalized support in not just setting up the respective platforms for our unique business goals but also offer custom dashboards and quarterly reports to track progress. We especially love their willingness to work with us and offer innovative solutions to complicated issues. **What do you dislike about Rio SEO?** The digital space is constantly changing and evolving, especially in the age of generative AI. Getting more insights into how this can impact the business along with recommendations would be a nice value-add. **What problems is Rio SEO solving and how is that benefiting you?** Rio SEO has and continues to help our sales force leaders be found in organic search - which has helped with the online reputation and discovery of our company and financial products. ### 3. Our first year with RioSEO **Rating:** 5.0/5.0 stars **Reviewed by:** Tiio W. | Manager, Local Digital Marketing, Enterprise (> 1000 emp.) **Reviewed Date:** November 08, 2024 **What do you like best about Rio SEO?** RioSEO has been absolutely wonderful for us this year. From updating necessary information in a timely fashion to fleshing out additional corners of our local presence, Rio has been an integral part of the process every step of the way. They have made interacting within that local space extremely effortless and a lot of excellent information has been gleaned from these efforts. **What do you dislike about Rio SEO?** This isn't really on Rio, but the process for Apple integration seems to be a headache all around and never seems to work when we need it. We've have several instances of Showcase implementation taking excessively long and us missing windows and I'd love for that relationship to be a bit stronger. **What problems is Rio SEO solving and how is that benefiting you?** Rio is helping us to meet our more localized customers where they live for more effecient and personal interactions. ### 4. Rio SEO Evaluation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Rio SEO?** There are a couple of things that I apprieacte about Rio SEO. From a product perspective, I appreciate the tools offered for managing and optimizing local listings across major search engines (i.e. Google Business Profiles) and directories, ensuring consistent and accurate information for all business locations. From a customer service perspective, I appreciate our bi-weekly strategy meetings with Rio team representatives. Communicating concerns, questions or problem solving through email can only accomplish so much, so when our teams have the oppotunity to meet on calls/zoom or even in person, I have always felt like clarification on situtions is achieved and the appropriate amount of attention was given to every question posed. **What do you dislike about Rio SEO?** From a customer service perspective, at the beginning of the year our requests were backed up due to one person account management. This issue was fixed after vocalizing concerns and the Rio team added another representative to our account. Going forward, I would say that the ratio of Rio reps to workload should be re-evealuated throughout the year. **What problems is Rio SEO solving and how is that benefiting you?** Google Business Profile Monitoring - monitor engagement metrics, rankings, and overall performance to drive local visibility. Apple Showcase Initiatives - successfully launched Apple Showcases to enhance brand presence on iOS maps. Audits of Local Listings - regularly conduct detailed audits to ensure the accuracy and consistency of local listings across all platforms. Sustaining Citation Completeness - maintained high level of citation completeness, supporting our local SEO authority and accuracy. Management & Integration for New Brands - managed and integrated local listings for incoming new brands (most recently Vienna House & Echo), ensuring consistent branding and visibility. ### 5. Rio is a reliable and trustworthy partner who's helpful insights has helped boost our buisness **Rating:** 5.0/5.0 stars **Reviewed by:** Jon W. | Digital Marketing Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Rio SEO?** Rio is reliable and trustworthy through their insights and their support team. Once Rio Support is contacted I can rest assured, knowing the task will be completed in a correct and timely manner. I'm constantly contacting support for a variety of projects and they handle it all efficiently. **What do you dislike about Rio SEO?** One thing I've noticed is the inability to schedule certain changes in the platform. This just leads to a bit more communication between our teams. **What problems is Rio SEO solving and how is that benefiting you?** They are handling the management of our local pages and our online reputation management. Through our website and Google, there are constant changes big and small that take place, and Rio helps us to manage it all. ### 6. Essential partner for local marketing success **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2024 **What do you like best about Rio SEO?** • Real-Time Updates: Changes to store hours, addresses, and other critical info sync quickly, minimizing discrepancies and improving customer trust. • Cross-Platform Integration: RioSEO integrates well with platforms like Google and Yelp, saving us time by keeping data aligned without needing manual updates. • Customer Support: Their support team has been reliable and responsive, always helpful with troubleshooting and guiding us through platform features. If you’re looking for a listings management platform that handles high volumes and offers reliable cross-platform integration, RioSEO is a strong choice. Some minor improvements to usability and analytics would make it even better, but overall, it’s been a dependable solution for our team. **What do you dislike about Rio SEO?** • User Interface: It works, but it could be more user-friendly. Sometimes finding specific features takes longer than expected. **What problems is Rio SEO solving and how is that benefiting you?** Accuracy across platforms and overall implementation of local pages ### 7. RIO's exceptional client success team significantly enhanced our local SEO performance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Rio SEO?** RIO's platform enables our brand to maintain consistent and up-to-date business details across various online directories and search engines, enhancing our credibility, improving local search rankings, and increasing customer engagement, which in turn leads to higher store and online sales. RIO's comprehensive offering has empowered us to more effectively connect with our customers. **What do you dislike about Rio SEO?** While RIO's platform offers numerous valuable features, there are opportunities for enhancement. For instance, reporting capabilities could be expanded more to provide custom views and data breakdown. **What problems is Rio SEO solving and how is that benefiting you?** RIO's offering helps manage our multi-location business very efficiently - it offers scale and accuracy, making it easy for us to manage and for our customers to find and trust our information online ### 8. Professional yet personable caring team **Rating:** 5.0/5.0 stars **Reviewed by:** Sherri M. | Senior IT Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** November 17, 2024 **What do you like best about Rio SEO?** The customization they have provided us to handle all our complicated needs. **What do you dislike about Rio SEO?** Sometimes projects can get behind schedule but it is partly due to our complicated business. **What problems is Rio SEO solving and how is that benefiting you?** We have two parts to our business. We wanted to be able to find both parts of our business during searches. They worked with us to create separate listings for these two parts of our business. ### 9. A Great Platform For A Great Value **Rating:** 4.5/5.0 stars **Reviewed by:** Lindsay P. | Digital Marketing Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Rio SEO?** The customer service and our representatives at Rio are an incredible asset and help to our team. **What do you dislike about Rio SEO?** Their platform is not the most user-friendly and could use some ease-of-use updates. **What problems is Rio SEO solving and how is that benefiting you?** Rio helps us manage over 300 listing locations. It frees up an incredible amount of time for our team and provides a layer of expertise for our marketing managers. ### 10. Working with RIO is seamless **Rating:** 3.5/5.0 stars **Reviewed by:** Shean F. | Director of Digital Strategy, Enterprise (> 1000 emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Rio SEO?** Customer support is quick and convienient. The people are great to working with. The platform is stable, Ease of integration **What do you dislike about Rio SEO?** Lack of automation and location syndication. Self serve reporting is missing **What problems is Rio SEO solving and how is that benefiting you?** Location management for multiple locations. ### 11. Great start! **Rating:** 5.0/5.0 stars **Reviewed by:** Krystle T. | Senior Manager, Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2024 **What do you like best about Rio SEO?** Personal, very responsible contact. Easy platform to use, ease of implementation and great customer support. **What do you dislike about Rio SEO?** Nothing at this point, only on the platform for a few weeks. **What problems is Rio SEO solving and how is that benefiting you?** Improving reviews, improving response timing ### 12. Rio SEO is one of the best technology partners I've encountered in my three decades in tech/digital. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Rio SEO?** Extremely responsive. Customized account management vs. cookie-cutter approach. Proactively bringing opportunities to us. **What do you dislike about Rio SEO?** Nothing of note. Rio SEO is one of the best technology partners I've encountered in my three decades in tech/digital. **What problems is Rio SEO solving and how is that benefiting you?** Resolving inconsistent local listings. Reputation management of ~1200 locations. ### 13. Working with RIO has been professional and productive. The RIO SEO team is reliable and efficient. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Rio SEO?** The communication and streamlined processes they have in place. **What do you dislike about Rio SEO?** There is nothing I dislike about RIO. They complete the tasks professionally and efficiently within our partnership. **What problems is Rio SEO solving and how is that benefiting you?** They are solving errors on our listing pages - spelling errors, google map discrepencies, seasonal copy updates, etc... ### 14. Store Locator pages, GMB/local coverage and more! You'll get it all with RIO! **Rating:** 5.0/5.0 stars **Reviewed by:** Corey B. | Founder & Editor, Enterprise (> 1000 emp.) **Reviewed Date:** June 10, 2022 **What do you like best about Rio SEO?** RIO SEO offers a store finder subdomain for your site, reputation management, Google My Business, local pack and more. **What do you dislike about Rio SEO?** There isn't a good way to submit a ticket within platform. I typically just send an email to our rep and support team and that automatically creates one. **What problems is Rio SEO solving and how is that benefiting you?** RIO SEO helps us manage over 400 stores under two banners for both the store locator page and GMB profile. They also assist in any local SEO needs and recommendations. **Official Response from Justin Gianninoto:** > Hi Corey, thank you for taking the time to share your experience working with Rio SEO and the Open Local Platform. We truly appreciate the feedback as it helps us continue to improve and provide multi-location brands like yours with industry-leading products and services. Thank you for your partnership! ### 15. Great Local Search Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2021 **What do you like best about Rio SEO?** The ease of use is what stood out to me most. It's very easy to get a real-time snapshot of your rankings & listings accuracy, traffic, etc. The dashboard is very transparent. **What do you dislike about Rio SEO?** There is a bit of clicking around to get any request/update/change to a location completed. And it's not instantaneous. **What problems is Rio SEO solving and how is that benefiting you?** It significantly boosts location accuracy, site and store traffic, and conversions. Having accurate information per location is a game changer. ### 16. Best customer service in Local SEO **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2020 **What do you like best about Rio SEO?** RioSEO has the best support teams and they are always willing to jump in and help fix a problem. They have also helped with new business pitches, providing audits and insights. **What do you dislike about Rio SEO?** They do not have the backend connections that some of the other players have like API connections. **What problems is Rio SEO solving and how is that benefiting you?** RioSEO often takes manual work off of my team's plate that allows my team to be able to focus on more strategy and insights. ### 17. Need a local listing management solution? You found it. **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua T. | Digital Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2018 **What do you like best about Rio SEO?** Their feed syndication is like clockwork. When they say the feed information is going out, it is going out. I've used 3 different local listing management companies in the past and this is the only one I know i can trust to get the job done when they say it will be done. I've used 3 different platforms and these guys seriously stand out from the rest I've used in the past. When they say they can help you out you can take it to the bank. **What do you dislike about Rio SEO?** The dashboard need some training to understand it, but it's very easy to learn and teach others how to use. They do offer a different reporting dashboard that does this however that is an additional product. **Recommendations to others considering Rio SEO:** They are well worth the investment, the support and products the provide are second to none and will help you along every step of the way. **What problems is Rio SEO solving and how is that benefiting you?** We are able to provide our clients with a reliable and trustworthy syndication platform. The benefits we've gotten have been reduced duplicates popping up, more complete listings and actionable insights from what areas of a listing are missing and their support staff is fully trained in local SEO so they're able to help out if we have a question we can't answer. ### 18. Very responsive and already helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Online Media | Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2018 **What do you like best about Rio SEO?** Rio is always very responsive to our requests and very knowledgeable about everything happening in Google. Over time they have become our go to people when we have a question that we aren't sure about even if it doesn't directly relate to the work they do for us and Rio is always willing to help and explain issues. **What do you dislike about Rio SEO?** There's not much to dislike. As far as what they do for us I've always been pleased and when an issue does arrive they have always handled it. **Recommendations to others considering Rio SEO:** I highly recommend them, they assist us with many things though they are sometimes unable to assist with things that are not already automated. **What problems is Rio SEO solving and how is that benefiting you?** They are assisting us with large scale management of business listings and mapping. They have the power to correct things and do things with the information that we just do not have at our level. ### 19. Texas Roadhouse values the partnership with Rio SEO **Rating:** 4.5/5.0 stars **Reviewed by:** Kelly M. | Enterprise (> 1000 emp.) **Reviewed Date:** April 26, 2018 **What do you like best about Rio SEO?** We can always count on Rio to provide incredible support and present us with the latest and greatest innovations in the industry.. **What do you dislike about Rio SEO?** I wish they were located closer so I could visit them more often and thank them in person for the great partnership we have. **Recommendations to others considering Rio SEO:** Texas Roadhouse has an incredible partnership with Rio SEO. Over the years, we have achieved incredible results and had the pleasure of working with a team of people who truly care about our brand. They are on top of new solutions and constantly bring new ideas to the table. The service and support they provide are the gold standard and we thoroughly enjoy working with them. **What problems is Rio SEO solving and how is that benefiting you?** Rio has helped our small team create efficiencies within our team and ensures that the information our guests are searching for is accurate across all outlets. ### 20. Enterprise Local SEO Tool Delivering Excellent Results **Rating:** 5.0/5.0 stars **Reviewed by:** Brian R. | Executive Director, SEO, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2018 **What do you like best about Rio SEO?** The high touch service is exceptional and their team is very knowledgeable. Rio helps us manage the tricky tasks of fixing discrepancies, saving us hours of dealing with platforms such as Google My Business. The aggregated reporting provides great insights for our clients and they are always happy to help us prepare decks communicating the benefits of their product. **What do you dislike about Rio SEO?** The Rio platform is a little complex. Most tasks can be managed easily in the platform but there are many custom fields needed to properly submit feeds to all the directories. This is expected with any tool that is feeding data to many different sources. **Recommendations to others considering Rio SEO:** If you're looking for high-touch service, this is the perfect solution. They also do a great job with international directories, something that we couldn't find with other solutions. **What problems is Rio SEO solving and how is that benefiting you?** Our clients want to ensure accurate information to all directories. This is difficult to scale without a company such as Rio SEO. Improved accuracy is expected but our biggest benefits are around insights in the reporting and education from their team. ### 21. The best SEO support **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel R. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2018 **What do you like best about Rio SEO?** When you are looking for a company that allows you to improve your web positioning in Google, you think of Rio SEO. **What do you dislike about Rio SEO?** They take a while to answer, but the final result is worth it. **Recommendations to others considering Rio SEO:** The best way to improve your SEO **What problems is Rio SEO solving and how is that benefiting you?** my company needed to improve the web positioning in google and improve aspects of the adaptation to SSL, with Rio SEO I found the solution. ### 22. Excellent tool for managing local listings, especially for larger brands **Rating:** 4.5/5.0 stars **Reviewed by:** John A. | Associate Manager, SEO, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2018 **What do you like best about Rio SEO?** I like that Rio has a centralized area to manage a wide range of vertical types with a constantly improving user experience. Their team is top notch as well, always ready and willing to address any issues that may arise. **What do you dislike about Rio SEO?** The graphical user interface shows some signs of aging, however does not detract much from the user experience. **What problems is Rio SEO solving and how is that benefiting you?** Rio offers an effective solution for managing local business listings for a large hospitality client of ours. Being able to roll out changes to a growing directory of sites saves an incredible amount of time versus doing it manually. ### 23. RioSEO is our foundation **Rating:** 5.0/5.0 stars **Reviewed by:** Tim G. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2018 **What do you like best about Rio SEO?** Support. Whether we have run into an issue with a listing, or we are being challenged by our client, Rio's team always has our back. **What do you dislike about Rio SEO?** No dislikes. It is intuitive to use, and easy to on board new team members as necessary. **Recommendations to others considering Rio SEO:** What is most impressive about Rio is that they are continually updating their platform to address the latest opportunities in local search, whether it is new platforms, or new opportunities to share data with those platforms, the product scales as the industry does. **What problems is Rio SEO solving and how is that benefiting you?** consistent business information for 1300 stores across all platforms ### 24. Commendable effort **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2018 **What do you like best about Rio SEO?** I like that the program is easy to use and easy to learn as well. **What do you dislike about Rio SEO?** The program does not run on older model computer so updated hardware is required. **What problems is Rio SEO solving and how is that benefiting you?** Sales leads for cellular devices ### 25. rio seo on the way **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in E-Learning | Enterprise (> 1000 emp.) **Reviewed Date:** July 20, 2018 **What do you like best about Rio SEO?** a good app to check the seo ranking and improve performance **What do you dislike about Rio SEO?** some times is not so intuitive to use. I would appreciate more documentation **What problems is Rio SEO solving and how is that benefiting you?** check daily the words ranking and the position of our portal ### 26. Seo **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2018 **What do you like best about Rio SEO?** Used the keyword planning tool, great to see ranking **What do you dislike about Rio SEO?** Not intuitive design for use, wasn't easy to navigate key **What problems is Rio SEO solving and how is that benefiting you?** Keyword planning ## Rio SEO Discussions - [What is Rio SEO used for?](https://www.g2.com/discussions/what-is-rio-seo-used-for) - [View Rio SEO pricing details and edition comparison](https://www.g2.com/products/rio-seo/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+19%3A42%3A12+-0500&secure%5Bsession_id%5D=282e55b1-dce5-495f-9d90-ed4b0730d572&secure%5Btoken%5D=539ffa42e048a0fc7242b65cbcac58ffcb1bee0271aa6c5819d89457377b06ec&format=llm_user) ## Rio SEO Features **Business Tools** - Bulk Uploading - CMS Agnostic - CMS Specific - Traffic Analytics - Customer Analytics **Listing Management** - Network Directory - Data Aggregators - Duplicate Monitoring - Optimization **Local Search Optimization** - Rank Tracking - Online Listings - Reputation Management - Dashboards and Reporting **Consumer Intelligence** - Customer Feedback - Competitive Intelligence - Sentiment Analysis **Customer Tools** - Location Listing - Product and Category Filters - Mobile Support - Automatic Geolocation **Performance** - Real-Time Updates - Analytics **Platform** - Internationalization - User, Role, and Access Management - Performance and Reliability - Reporting and Dashboards - Mobile User Support **Reporting** - Revenue Reporting - Corporate Reporting - Dashboard **Media Monitoring** - Social Networks Monitoring - Digital Media Monitoring **Agentic AI - Revenue Operations & Intelligence (RO&I)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **In-House Management** - Team Workflow **Generative AI** - AI Text Generation **Agentic AI - Online Reputation Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top Rio SEO Alternatives - [Yext](https://www.g2.com/products/yext/reviews) - 4.4/5.0 (1,071 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (3,927 reviews) - [Alchemer Reputation Management](https://www.g2.com/products/alchemer-reputation-management/reviews) - 4.5/5.0 (118 reviews)