Best Live Chat Software - Page 42

Smart Integrity Platform

The Smart Integrity Platform is a blockchain-based, secure and easy to implement software for complying with the requirements of the EU Whistleblowing Directive and the Whistleblower Protection Act in Germany. The platform is customisable and could be used as a complaint management system to meet the requirements of the supply chain act or for patient complaints in the healthcare sector. Visit us: https://diss-co.tech

Average Rating: 5.0/5.0

Total Reviews: 1

Smith.ai AI Receptionist

AI Receptionist is a sophisticated AI-powered call answering and intake solution supported by expert human agents. It helps businesses of all sizes manage client engagement, offering a modernized approach to traditional receptionist services. Designed for growing companies seeking faster lead response and better client interaction across industries, AI Receptionist from Smith.ai ensures every caller — new or returning — gets prompt, professional attention. AI Receptionist answers calls 24/7 with 99.95%+ uptime, using a natural voice and minimal latency. It handles screening, lead qualification, and intake while human receptionists stand by for escalations or complex requests. This hybrid model delivers AI efficiency with seamless human backup. AI Receptionist comes with custom call-handling playbooks that are tailored to adapt and align with your workflows. These playbooks ensure each interaction reflects your brand’s voice, values, and quality standards. Our integration ecosystem includes over 7,000 platforms — like HouseCall Pro, ServiceTitan, MyCase, and HubSpot — so call data flows directly into your CRM, scheduling software, and other tools. This unified setup centralizes operations and reporting across your business locations. The AI Receptionist dashboard provides real-time insights into call activity, with detailed summaries, recordings, and transcripts to help businesses monitor performance and make data-driven decisions. With pricing starting at $0/month, AI Receptionist offers growing businesses a powerful, cost-effective way to handle every call scenario with unmatched agility.

Average Rating: 4.8/5.0

Total Reviews: 33

SnapCall

SnapCall is redefining customer support by enabling quicker ticket resolution and boosting overall satisfaction (OSAT) with AI-driven video communication. Integrated with platforms like Zendesk, ServiceNow or Salesforce, SnapCall offers instant video calls and SnapCall Clips, significantly shortening resolution times and improving support effectiveness. AI-powered assistance provides swift, accurate solutions, offering flexibility in communication, whether through audio or video chats. This approach personalizes customer service, meeting diverse needs with efficiency. With a strong emphasis on security and privacy, SnapCall guarantees confidentiality, positioning itself as a strategic ally for businesses looking to improve support and deepen customer loyalty. Choose SnapCall, where AI meets empathy to enhance support speed and effectiveness, driving customer satisfaction and loyalty.

Average Rating: 4.1/5.0

Total Reviews: 4

Sorraia

Sorraia lets anyone add working widgets to any website with a single copy-paste: contact forms, booking calendars, small online shops, and an AI chat assistant. Each widget is installed with one snippet — a div and a script tag — and renders to match the host site's design instead of sitting in a third-party iframe box. There are no plugins to install and no rebuild required, and the same snippet works on WordPress, Squarespace, Webflow, Wix, and plain HTML sites alike. Each widget is built for real use, not just display. Forms support custom fields, required flags, and templates. Booking calendars handle visitor timezones automatically and support split-day availability, booking rules, and blackout dates. Shops sell one-off products, subscriptions, or pay-what-you-want donations through Stripe Checkout. The AI chat answers from the knowledge you give it about your business, hands off to a human when it should, and discloses to visitors that it is an AI — that disclosure is built in, not a setting. For freelancers and agencies, Sorraia is designed around running many sites from one dashboard. Every site's submissions, bookings, and orders are scoped to that site. Clients can be granted login access to just their own site's activity, without seeing your other clients or your billing. Shop payments route to each client's own Stripe account through Stripe Connect, so their sales land in their bank — not yours. Workflows push activity onward to Slack, Mailchimp, and HubSpot — a submission can notify your team, add a contact, or trigger an email reply. Developers get a REST API, a TypeScript SDK, and full documentation. Pricing is stated plainly. Every plan lists its limits, the free plan is free forever with no card required, and the AI chat includes a defined monthly conversation allowance on every tier — no unlimited-with-an-asterisk. Paid plans start at $19/month, and every

STAY

Top hoteliers use STAY’s Guest Experience OS to provide access to all hotel services from the guests’ smartphones. In addition to reducing annoying lines at the front desk, the hotel will streamline staff operations and increase guest consumption. More than 1,000 hotels in 67 countries rely on us to optimize their guest experiences, and Hotel Tech Report named us the "Best Guest App 2023". We work with a variety of prestigious hotel chains like NH Hotels, Barceló Hotels, Riu Hotels & Resorts, Hoteles Meliá, Palladium Hotel Group, Vincci Hotels, Viva Wyndham Resorts or Hyatt Inclusive Collection among others. And we help hundreds of independent hotels and resorts too. Simple to implement, intuitive to use. It's always about making guests and staff lives easier. Guest Experience Made Easy

Storyboard

Chat by Storyboard is built from the ground up to allow companies to use audio to reach their frontline team more effectively. Through voice messages with AI-powered translation and transcription, managers can improve accountability, transparency, and engagement for their teams. With our Hands-Free Mode, fleet managers, dispatchers, or safety directors can safely communicate with drivers on-the-road. Critical messages automatically play on driver’s devices or over Bluetooth, as they arrive, and can be targeted to particular groups of employees. Drivers behind schedule can share their new drop-off time safely using their vehicle's Bluetooth controls or leveraging Siri for a truly hands-free experience. Companies across logistics, construction, home services and hospitality have turned to Chat to improve their frontline operations, share corporate communications, and create training opportunities for their teams. Upgrade your frontline from walkie-talkies and phone calls to a mobile-first audio communication tool today.

SupportBox

SupportBox is an all-in-one customer support tool that helps teams deliver faster, smarter, and more personal support. Manage all customer communication — emails, phone calls, live chat, Facebook, and Instagram — from one shared inbox. Automate repetitive tasks with Lucy AI, and make better decisions with real-time reports. SupportBox saves time, reduces chaos, and helps companies of all sizes provide excellent customer experiences without the complexity of enterprise tools. Trusted by 700+ companies across Czechia and Slovakia.

Average Rating: 4.6/5.0

Total Reviews: 7

SwiftSales

We offer a comprehensive AI chatbot solution that can be seamlessly integrated across multiple channels, including websites, Facebook, and Instagram. We enhance these platforms with Visitor Analytics, CRM solutions, and Third-Party Integrations. Our mission is to optimize and modernize customer interactions, providing businesses with a smooth and revolutionary approach to engaging with their audience.

Average Rating: 5.0/5.0

Total Reviews: 1

Swirl

Swirl is an AI-powered solution designed to enhance e-commerce product pages by embedding a native, on-page AI experience that mimics a knowledgeable in-store expert.

Average Rating: 5.0/5.0

Total Reviews: 1

SYNCRO Web 2 Text Chat Software

Talkees

Talkees is an AI chatbot software that automates customer support across multiple communication channels. The platform consolidates messages from web chat, email, SMS, WhatsApp, Messenger, and Instagram into a single interface for centralized management of customer interactions. The system features AI automations that handle routine inquiries, team collaboration tools with internal notes and tagging capabilities, and analytics that track response times and customer satisfaction metrics. Talkees includes customizable helpdesk portals where businesses can add articles and guides for self-service support. The software offers live web chat integration, push notifications for new messages, reply templates for frequent responses, and integration capabilities with existing applications. The platform organizes conversations into clear sections and provides real-time reporting on support performance.

Teleportivity

TELEPORTIVITY allows specialists to look their customers in the eye from anywhere in the world; to assist, face-to-face and on-demand, at your physical location using the latest in digital technology.

Average Rating: 5.0/5.0

Total Reviews: 1

Textifi

SMS is the most effective communication channel to engage customers in the activities of the company, promote sales and improve customer satisfaction. It is the only information channel that achieves up to a 99.9% delivery rate and an average read time of 3 minutes. Communication with customers and partners can be surprisingly fast and timely. Traffic is simple and easy to understand for everyone - it includes all current functionalities to make sure your SMS campaigns are really efficient and easy to organise.

Text Request

Text Request is a business texting software that directly connects your business to your customers through the unmatched engagement power of text messaging. Upgrade your business phone number to send and receive text messages without losing voice capabilities. Our business texting software empowers growing franchises and small businesses to scale through mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. Get 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process that provides white-glove support no matter your plan. We also include a mobile app, Chrome extension, and desktop version, so your team can text the way they want. Our founder saw businesses struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a deeply engaging text conversation platform that scales to the needs of your business. Text Request is the cost-effective solution to streamline your messaging, so you can increase retention rates and revenue.

Average Rating: 4.6/5.0

Total Reviews: 965

TimelinesAI

TimelinesAI connects your team's WhatsApp to your CRM and puts every conversation in one shared inbox. Connect the numbers your team already uses: by QR code (personal WhatsApp or the WhatsApp Business app), through Coexistence, or through the official WhatsApp Business API (WABA). Every chat syncs to your CRM in real time with the full conversation history, new conversations can create leads automatically, and you manage every number from one workspace. Shared team inbox • Assign each chat to a responsible teammate and add labels • Filtered views for every team member • Start new WhatsApp chats from the shared inbox • Manage multiple WhatsApp numbers in one workspace CRM integrations Native integrations with HubSpot, Pipedrive, Salesforce, Zoho, monday.com, Bitrix24, Close, GoHighLevel, Copper, Teamleader, Nutshell, Attio and more, plus Zapier, Make, a public API and webhooks. Automation and AI • AI auto-replies and a visual Workflow Builder • Mass messaging, plus approved templates on the WhatsApp Business API • WhatsApp MCP: connect Claude, ChatGPT, Cursor or any MCP-compatible AI assistant to your inbox. Ask what needs a reply, then reply, label and assign chats from a prompt. Included in every plan at no extra charge. Who uses it Sales, support and account teams that work with customers on WhatsApp, in industries such as real estate, education, recruitment, agencies and medical tourism. More than 3,500 teams in over 100 countries use TimelinesAI. Pricing Starter $35 per seat a month ($28 billed yearly), Pro $49 per seat a month ($39 billed yearly), Enterprise on quote. 10-day free trial, no credit card required.

Average Rating: 4.2/5.0

Total Reviews: 3