
I love the speed of SnapCall and its very simple and clean user interface, which makes it easy to integrate into our systems. I also find that SnapCall makes the process simple for customers who are not comfortable with technology, allowing them to easily take and share videos. The tool is reliable and helps make our customers satisfied rather than frustrated by a cumbersome and incomprehensible process. The initial setup process was quick and easy, with excellent support from them. I have been using SnapCall with Salesforce for over two years for customers to take photos and videos as part of claims on defective products. Review collected by and hosted on G2.com.
Its integration with Salesforce is still very underdeveloped, which has put a brake on our development. Review collected by and hosted on G2.com.