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Soffid

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4 reviews
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4.1
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Soffid Reviews

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Philippe B.
PB
Philippe B.
04/29/2026
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Review source: G2 invite
Incentivized Review
Translated Using AI

Simple, Fast, But Salesforce Integration to Improve

I love the speed of SnapCall and its very simple and clean user interface, which makes it easy to integrate into our systems. I also find that SnapCall makes the process simple for customers who are not comfortable with technology, allowing them to easily take and share videos. The tool is reliable and helps make our customers satisfied rather than frustrated by a cumbersome and incomprehensible process. The initial setup process was quick and easy, with excellent support from them. I have been using SnapCall with Salesforce for over two years for customers to take photos and videos as part of claims on defective products.
BK
Brunda K.
12/03/2024
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Incentivized Review

SnapCall with Friend

To discuss the doubts and things we want to tell to our friend
Verified User in Computer Software
IC
Verified User in Computer Software
06/18/2024
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Verified Current User
Review source: G2 invite
Incentivized Review

Next-gen Video, screen-sharing tool with AI

Snapcall adds to messaging solutions (ie Zendesk Messaging or Sunshine Conversations/Smooch.io) and enables live video and screensharing. They now support video analysis and summaries for quicker troubleshooting

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What is Soffid?

It seems there might be a bit of confusion in your request. Soffid and SnapCall are distinct entities offering different services. Here’s a brief description of each:Soffid:\nSoffid is known for providing comprehensive Identity and Access Management (IAM) solutions. It offers tools for synchronization, single sign-on (SSO), identity federation, and enterprise-level security protocols. Soffid aims to enhance IT security and improve the efficiency of identity management within organizations.SnapCall (https://www.snapcall.io):\nSnapCall is a digital platform that enhances customer engagement by allowing businesses to integrate voice and video calling features directly into their digital channels. SnapCall aims to eliminate the need for external communication tools by providing a seamless calling experience within websites, mobile apps, and online service platforms, thereby improving customer support and sales processes.If you need specific details or a different kind of information for either Soffid or SnapCall, please clarify your request, and I'd be happy to help!

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Website
www.snapcall.io