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Best Hotel Reservations Software for Small Business

Neya Kumaresan
NK
Researched and written by Neya Kumaresan

Products classified in the overall Hotel Reservations category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Hotel Reservations to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Hotel Reservations category.

In addition to qualifying for inclusion in the Hotel Reservations Software category, to qualify for inclusion in the Small Business Hotel Reservations Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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4 Listings in Small Business Hotel Reservations Available

(38)4.3 out of 5
5th Easiest To Use in Hotel Reservations software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Cloudbeds is hospitality’s only intelligent growth engine — a unified platform trusted by the world’s most ambitious hoteliers across 150 countries. Built to challenge the limits of outdated tech stac

    Users
    No information available
    Industries
    • Hospitality
    Market Segment
    • 82% Small-Business
    • 18% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Cloudbeds features and usability ratings that predict user satisfaction
    8.3
    Quality of Support
    Average: 7.6
    8.6
    Ease of Use
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Cloudbeds
    Year Founded
    2012
    HQ Location
    San Diego, CA
    Twitter
    @Cloudbeds
    1,960 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    729 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Cloudbeds is hospitality’s only intelligent growth engine — a unified platform trusted by the world’s most ambitious hoteliers across 150 countries. Built to challenge the limits of outdated tech stac

Users
No information available
Industries
  • Hospitality
Market Segment
  • 82% Small-Business
  • 18% Mid-Market
Cloudbeds features and usability ratings that predict user satisfaction
8.3
Quality of Support
Average: 7.6
8.6
Ease of Use
Average: 8.4
Seller Details
Seller
Cloudbeds
Year Founded
2012
HQ Location
San Diego, CA
Twitter
@Cloudbeds
1,960 Twitter followers
LinkedIn® Page
www.linkedin.com
729 employees on LinkedIn®
(23)4.4 out of 5
1st Easiest To Use in Hotel Reservations software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Engine is a travel management solution designed to help businesses streamline their trip planning and execution processes. This innovative platform simplifies travel logistics, making it easier for or

    Users
    No information available
    Industries
    • Construction
    Market Segment
    • 52% Small-Business
    • 39% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Engine Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    3
    Convenience
    2
    Ease of Use
    2
    Card Management
    1
    Easy Booking
    1
    Cons
    Cancellation Policy
    1
    Currency Issues
    1
    Hotel Availability
    1
    Poor Customer Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Engine features and usability ratings that predict user satisfaction
    8.5
    Quality of Support
    Average: 7.6
    9.1
    Ease of Use
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Engine
    Year Founded
    2019
    HQ Location
    Denver, Colorado
    Twitter
    @Hotel_Engine
    6,250 Twitter followers
    LinkedIn® Page
    linkedin.com
    1,179 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Engine is a travel management solution designed to help businesses streamline their trip planning and execution processes. This innovative platform simplifies travel logistics, making it easier for or

Users
No information available
Industries
  • Construction
Market Segment
  • 52% Small-Business
  • 39% Mid-Market
Engine Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
3
Convenience
2
Ease of Use
2
Card Management
1
Easy Booking
1
Cons
Cancellation Policy
1
Currency Issues
1
Hotel Availability
1
Poor Customer Support
1
Engine features and usability ratings that predict user satisfaction
8.5
Quality of Support
Average: 7.6
9.1
Ease of Use
Average: 8.4
Seller Details
Seller
Engine
Year Founded
2019
HQ Location
Denver, Colorado
Twitter
@Hotel_Engine
6,250 Twitter followers
LinkedIn® Page
linkedin.com
1,179 employees on LinkedIn®
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(53)4.5 out of 5
2nd Easiest To Use in Hotel Reservations software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Cvent Passkey streamlines and automates meeting and event bookings for hotels, DMOs, and venues—creating valuable upsell opportunities. Event planners can simplify room block management with Cvent

    Users
    No information available
    Industries
    • Hospitality
    • Non-Profit Organization Management
    Market Segment
    • 51% Mid-Market
    • 28% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Cvent Supplier & Venue Solutions Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Integrations
    1
    Lead Management
    1
    Time-saving
    1
    Cons
    Limitations
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Cvent Supplier & Venue Solutions features and usability ratings that predict user satisfaction
    9.2
    Quality of Support
    Average: 7.6
    8.6
    Ease of Use
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Cvent
    Year Founded
    1999
    HQ Location
    Tysons Corner, VA
    Twitter
    @cvent
    42,162 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,540 employees on LinkedIn®
    Ownership
    NASDAQ: CVT
Product Description
How are these determined?Information
This description is provided by the seller.

Cvent Passkey streamlines and automates meeting and event bookings for hotels, DMOs, and venues—creating valuable upsell opportunities. Event planners can simplify room block management with Cvent

Users
No information available
Industries
  • Hospitality
  • Non-Profit Organization Management
Market Segment
  • 51% Mid-Market
  • 28% Small-Business
Cvent Supplier & Venue Solutions Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Integrations
1
Lead Management
1
Time-saving
1
Cons
Limitations
1
Cvent Supplier & Venue Solutions features and usability ratings that predict user satisfaction
9.2
Quality of Support
Average: 7.6
8.6
Ease of Use
Average: 8.4
Seller Details
Seller
Cvent
Year Founded
1999
HQ Location
Tysons Corner, VA
Twitter
@cvent
42,162 Twitter followers
LinkedIn® Page
www.linkedin.com
6,540 employees on LinkedIn®
Ownership
NASDAQ: CVT
(21)4.9 out of 5
3rd Easiest To Use in Hotel Reservations software
Save to My Lists
Entry Level Price:Starting at $265.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Bookinglayer is an all-in-one booking management system created specifically for retreat centers, boutique hotels, surf camps, wellness resorts, and other operators that offer experiences alongside th

    Users
    No information available
    Industries
    • Leisure, Travel & Tourism
    Market Segment
    • 86% Small-Business
    • 10% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Bookinglayer features and usability ratings that predict user satisfaction
    9.2
    Quality of Support
    Average: 7.6
    8.6
    Ease of Use
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2014
    HQ Location
    Remote Company, NL
    Twitter
    @Bookinglayer
    105 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    17 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Bookinglayer is an all-in-one booking management system created specifically for retreat centers, boutique hotels, surf camps, wellness resorts, and other operators that offer experiences alongside th

Users
No information available
Industries
  • Leisure, Travel & Tourism
Market Segment
  • 86% Small-Business
  • 10% Mid-Market
Bookinglayer features and usability ratings that predict user satisfaction
9.2
Quality of Support
Average: 7.6
8.6
Ease of Use
Average: 8.4
Seller Details
Year Founded
2014
HQ Location
Remote Company, NL
Twitter
@Bookinglayer
105 Twitter followers
LinkedIn® Page
www.linkedin.com
17 employees on LinkedIn®