Top Free Hotel Reservations Software

Check out our list of free Hotel Reservations Software. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features.

If you'd like to see more products and to evaluate additional feature options, compare all Hotel Reservations Software to ensure you get the right product.

Top 10 Free Hotel Reservations Software in 2021

  • Hotel Engine
  • ResNexus
  • HotelRunner
  • eZee Reservation
  • Beds24 Internet booking engine (IBE)
  • MotoPress Hotel Booking
  • bookatonce
  • Booking Ninjas
  • eZee Absolute Hotel PMS
  • MaxiBooking

View Free Hotel Reservations Software

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
Results: 20
(10)4.8 out of 5
Entry Level Price:$0/month

Hotel Engine is a hotel booking management platform built for business. With over 300,000 properties worldwide, our members enjoy up to 60% off publicly available hotel rates for a variety of travel needs. Industries like construction, transportation and logistics, oil and gas, retail, and healthcare enjoy the Hotel Engine no-contract business model. Meaning it is free to sign up and there are no minimums to take advantage of our vast inventory, deep discounts, centralized reporting, and more.

AA
Ease of use, pricing and ability to see areas and availability Read review
UE
direct billing we have less fraud because of this Read review
(12)4.5 out of 5

Reservation Nexus is an all-in-one seamless reservation system and property management system for Bed and Breakfasts, Inns, RV Parks, and much more. Founded in 2003 and launched in 2005 for the the bed and breakfast lodging industry, ResNexus has quickly become an innovative leader and source of inspiration for reservation software worldwide. ResNexus is proud to offer a seamless, cloud based, all-in-one system to help your business thrive. This includes a Front/Back Desk system, a beautiful p

RE
The Grid is very well designed and easy to keep track of reservations. Good price point. No long term contracts. ResNexus can be used for a simple... Read review
(7)4.6 out of 5
Entry Level Price:Free

HotelRunner is a freemium, cloud-based online sales, digital marketing and channel management platform that assists hotels and travel agencies tailor, streamline, and improve their online outreach. HotelRunner helps hotels and travel agencies transition from off to online through state-of-the-art technology. It helps to create innovative sales channels, improve international brand recognition, reach more customers, and boost profits

CH
I mostly enjoyed the smoothness of the setup with the help of their live support agents. In my case, it was Patricia, and she did a great job... Read review
AH
1123/5000 I was lucky enough to meet HotelRunner on my way. It offers exceptional service at an incredible price, the support is fantastic. Thanks... Read review
(4)4.8 out of 5

Hotel Booking Engine - Best Wizard of Amplifying Hotel Revenue We use best in industry technology to provide you with an ingenious and powerful online booking engine that gets you infinite bookings for zero commission right from your hotel website.This mobile-friendly and anywhere accessible internet booking engine serves as an advanced sales boosting software to help you maximize revenue. It provides features like, - Responsive Booking Engine - Personalize to Match Your Brand - Multiple Interf

Wachikla S.
WS
In a few words, Ezee Reservation turns your website into an OTA where you get to keep 100% of your booking rates. It has additional features where... Read review
(1)3.5 out of 5
Entry Level Price:€4.90 user/month

Beds24 Internet booking engine (IBE) is an online booking system with availibility calendars, online booking and property management, channel managers and other tools to help you manage your online reservations and more.

AL
It is not conceptualized as all these "very easy software" that for being so easy lacks of functionalities. In this case Beds24 is not "scared to... Read review
(1)5.0 out of 5
Entry Level Price:$199 Unlimited domains/year

The MotoPress Hotel Booking plugin is a rental property software for those who run hotel or vacation rental websites on WordPress. Unlike non-WordPress solutions, this plugin doesn’t charge you any per-property or per-booking commissions. The plugin is a three-in-one solution: the property management system, the booking software, and the channel manager (helps you bridge your WordPress website with external OTAs like Airbnb without double bookings). It ships with all the industry-standard tool

IC
Easy to use, and very easy to managed. Clients were very pleased with end product. Read review
0 ratings
Entry Level Price:€0 per month

bookatonce is a web-based hotel management solution that can manage your day to day tasks such as making reservations, administrate guest data, create invoices, and more with the ability to be tailored to meet your needs.

0 ratings
Entry Level Price:$1250/month 180

Originating in 2009, the Booking Ninjas property management system has seen a surge in recent years as more hospitality businesses seek digital transformation for their properties. In 2012, the Miami Beach company moved their platform to Salesforce and in 2016 became the first and only pms company to be recognized as an official app innovation partner by Salesforce. The Booking Ninjas app provides dozens of advantages for hotel management and reservations, vacation rentals, and property manage

0 ratings

eZee Absolute is a complete cloud-based hotel PMS system which helps hotels in automating operations right from front-office, back-office, check-in, check-out, reservations, billing, housekeeping, and many more. eZee Absolute helps hotels to improve the guest experience they impart and increase their revenue. eZee Absolute is a perfect fit for all types and sizes of accommodations viz. hotels, motels, guest houses, B&Bs, serviced and boutique apartments, hostels, and even hotel groups.

0 ratings

MaxiBooking provides software solutions for Airbnb hosts, vacation rental managers, and hotels. Designed with hoteliers for hoteliers, MaxiBooking SMART Service includes a ready-made personal website with booking button, channel manager, interactive calendar, and property management system, all accessible for use within minutes upon simple online registration. MaxiBooking solutions help hoteliers generate more bookings, optimize reservations and rates management, and automate booking processes t

0 ratings
Entry Level Price:$29.99 per month

Motel Manager is an online booking engine that allows you to receive bookings from your property website and sends a confirmation to fax and email around the clock, while helping manage your online revenue.

0 ratings

NAVIS Reservation Sales Suite is the leading hospitality industry software for reservations and revenue teams to capture, manage and nurture leads, and increase direct bookings. With the ability to fully integrate with most PMS systems, Reservation Sales Suite is a core part of the NAVIS CRM Solution. The Reservation Sales Suite empowers reservations teams to capture and convert more direct revenue from the in-bound demand you’re already generating. Integrated lead-nurturing tools empower agent

0 ratings
Entry Level Price:$0 per month

NetBookings is an online booking and reservations system that streamlines the interaction between your customers and the booking system with tools and features to help you manage your reservations and bookings.

0 ratings
Entry Level Price:$29 4 units

ReservationKey is feature-rich yet the most cost-effective solution for the lodging industry. Our users include Hotels, Motels, Resorts, Property Management, and many more. We offer a 30-day free trial, free set-up, free customization, multi-language with all the features found in other systems, but at a much lower price. Big enough to handle all your needs, yet low key enough where you can work directly with the owner and founder of the company. Serving thousands of clients for over 12 years.

0 ratings

Trusted by 2000+ hotels, Simplotel's booking engine has successfully helped hotels of all sizes in increasing their direct bookings. With e-commerce like features, Simplotel's Booking engine converts website visitors into guests. Key features: Super Fast & Mobile-First Interface | Seamless User Experience | Runs on the Hotel's own domain | Automatic Email & SMS re-marketing to solicit back customers | Two way Interface with leading channel managers and PMS | Optimized for Hotel chains

0 ratings

Simplotel's Reservation Desk is an assisted reservation solution that enables hotels to convert more offline inquiries by making it super easy to send out quotes and make tentative bookings. Reservation Desk helps hotels grow their direct bookings, reduce operational overhead, and improve the guest experience with your brand by streamlining the pre-sales process for offline leads. Key Features: Send actionable, time-limited quotes with the click of a few buttons | Automated follow ups Simplotel

0 ratings
Entry Level Price:$9 per month

Designed for all accommodation providers such as hoteliers, B&Bs and hostels, this intuitive Property Management Software (PMS) is a custom fit that ensures the running of any type of accommodation is a breeze. Complete with booking engine, admin system and channel manager this powerful system combines the most innovative functionality with an exceptionally low price tag.

0 ratings

An e-commerce centric hotel booking engine. Tools to run digital marketing campaigns. Self-service cancellation system and self-service receipt generation for corporate guests. Best for independent boutique hotels. More direct bookings.

0 ratings
Entry Level Price:€4 per booking

Trustedbookings is an online bookings platform allows you to create customized packaging by combining rentals, extra activities, and other features to suite your customers precise requirements.

0 ratings
Entry Level Price:$39 per month

ZOZI Advance is the fastest growing web-based reservations, payments and customer management software for tour, activity, rental, and event businesses. Thousands of tour and activity operators across 90 countries use ZOZI's web-based software. Features include an intuitively designed dashboard and calendar, customizable pricing, guide management, equipment rental, POS, automated emails, and much more. If you're a tour or activity operator, use ZOZI Advance to save time and drive revenue.

Learn More About Hotel Reservations Software

What is Hotel Reservations Software?

Hospitality businesses use hotel reservations software, also known as central reservation systems, or CRS, to manage online bookings and reservations and ensure a smooth transaction process for guests. While most hotel management solutions offer multichannel reservation functionality, not all hospitality businesses have these tools in place. Some might opt to manage other daily hospitality operations with separate tools and use a dedicated reservation system to handle both online and offline bookings. Conversely, most reservation platforms integrate with hotel management or property management software. No matter the size, all hospitality businesses that manage reservations and bookings rely on these tools to keep an updated room inventory and increase guest occupancy. The booking engine ensures guests receive the most updated information about availability and rates, regardless of which sales channel they use to make a reservation.

Key Benefits of Hotel Reservations Software

  • Centralize multichannel booking and reservation data within one interface
  • Enable online booking and maximize sales
  • Maintain real-time room inventory to avoid overbooking and related errors
  • Streamline guest registration and cancellation process

Why Use Hotel Reservations Software?

As consumers continue to expect convenience with their purchasing decisions, hospitality businesses need the correct solutions in place to provide a smooth guest experience from reservation to checkout. A dedicated booking engine enables guests to book rooms online, streamlines the checkout process, and reduces the administrative burden on hotel staff when managing reservations. Central reservation systems assist with managing special travel requests, such as group reservations or corporate travel, by processing group rates, assigning group IDs, and handling any on-site venue reservations. These tools allow guests to book at their convenience, whether it’s from the hotel website, a social media site, or a similar third party interface that transmits customer data into the system.

Most hotel management and property management systems offer some level of functionality to handle reservations and bookings, but a dedicated reservation tool is optimized to aggregate booking information from all relevant channels, such as hotel websites, social media, reservation call centers, and travel agencies. They do this either with their own integrated features or with integrated channel management software. By having their own system in place, businesses drive more traffic to their website and avoid paying listing fees to online travel agencies (OTAs), such as Expedia or TripAdvisor, to boost sales. Furthermore, it is imperative in today’s economy to offer an online interface to customers—hotel reservations tools do just that.

Key Business Problems Solved with Hotel Reservations Software

  • Allow guests to reserve rooms online at their convenience
  • Reduce staff time spent manually tracking room inventory
  • Enhance customer service experience from room booking to room checkout
  • Manage room rates across a variety of online listings
  • Unlock booking trend data to improve marketing and sales strategy

Who Uses Hotel Reservations Software?

Whether they are chains or independently owned, hospitality businesses of all sizes can benefit from hotel reservations software, including: hotels, bed-and-breakfast establishments, inns, lodges, and resorts. Smaller businesses without a robust hotel management solution have much to gain from a dedicated reservation solution, because they can establish an online booking engine to draw a wider customer base. For large scale businesses, a central reservation system becomes essential to manage bookings from a global audience.

The hospitality industry is oversaturated with options, and hoteliers can use these tools to gain a competitive edge over other businesses that may still use outdated paper management systems. These solutions enable businesses with minimal staff to handle large workload volumes that would be overwhelming without software automation. An established booking and reservation system centralizes daily hotel management operations, improving transparency and staff communication.

Front desk staff — Front desk staff rely on hotel reservations software to monitor real-time room availability, and assist guests with checking in and out of rooms. Customer information and related booking data can be accessed from one console, regardless of where the reservation was originally made. These tools also assist with determining the task priority for room maintenance services, such as cleaning newly vacated rooms before the next guests occupy the room.

Marketing teams — Hotel reservations tools unlock data trends that help marketing teams position a business to maximize its occupancy year round. Additionally, businesses can assess which booking channels are underperforming and choose to direct more resources towards securing sales. For smaller businesses that cannot or choose not to pay OTA’s to list on their site, hotel reservations platforms offer website building features that marketers can use to boost direct bookings.

Travel agents — Some tools offer specialized interfaces to help travel agents and related arrangement agencies boost sales. Agents can search for accommodations that meet travelers’ preferences and easily access promotional rates that a hotel may offer.

Hotel Reservations Software Features

Reservation management — The primary function of hotel reservations software is to record reservations and maintain a real-time grid for available and occupied rooms. Typically, this includes a color-coded management system to track occupancy. However, when a guest makes their reservation, the system centralizes this data into one interface for hoteliers to avoid overbooking and related errors. Both guests and staff can make adjustments to these reservations as needed. Some solutions allow businesses to track the original channel source of each reservation.

Rate management — Hotel reservations tools allow guests to apply loyalty points and take advantage of targeted promotions, as well as rates that are specific to certain times of the year. Across all channel listings, room rates can be updated to reflect current pricing.

Guest data management — Reservation systems record all pertinent customer information when bookings are made, including phone numbers, emails, payment preferences, membership status, other preferences, and prior visits. Armed with this information, hospitality businesses can market promotions to specific guests, verify identity for security purposes, contact guests if any issues arise, and ultimately improve the guest experience. This data also helps employees with reporting on monthly booking trends.

Booking engine — These tools enable businesses to accept reservations directly from their website or mobile applications, which are now considered essential functions. Front desk staff can also process in-person reservations. Room availability updates in real time and syncs with other channel listings to ensure accuracy. More robust solutions offer additional website customization features to assist with marketing and to allow discounts and promotions to be applied.

Secure payment processing — Both onsite and online, these tools enable quick credit card processing with regards to payments and refunds. Some also integrate with POS hardware. Credit cards are processed compliantly, and all sales data is securely stored to track revenue and payment histories.

Additional Features

Hourly bookings — Hotel reservation tools sometimes offer specialized reservation listings for hourly bookings, such as in-hotel spa appointments or shorter-term lodging. These function the same way as traditional listings, allowing customers to see real-time availability through the booking engine.

GDS integration — Most reservation systems have the option to integrate with an existing global distribution system (GDS), which massively boosts visibility and sales. A GDS is a network that facilitates transactions between businesses and serves as a main distribution channel. These are predominantly accessed by travel agents looking to book on clients’ behalf, as they offer the most comprehensive view of available listings and prices. Hotels connected to a GDS can manage their listing information, pricing, and inventory from a single touchpoint.

For smaller businesses, GDS access may not be feasible. Hotels typically pay an initial setup fee, as well as transaction fees for each booking on an individual basis. In some cases, agency fees may also be charged. The four major GDS systems that hotels still use nowadays are Worldspan, Amadeus, Galileo, and Sabre. Hotels need to contact a GDS for approval before connecting to the system. These systems are a vital distribution channel, and should be utilized to maximize exposure and revenue.

Potential Issues with Hotel Reservations Software

Limited customer relationship management — As the hospitality industry continues to focus on enhancing the guest experience, businesses need tools that support strong customer relationships. Smaller businesses in particular must manage their loyalty programs effectively to compete with larger chains. While hotel reservations software store some key customer information, not all systems provide enough functionality to sufficiently manage customer relationships. This leaves businesses ill-equipped to personalize guest interactions, and marketing strategy suffers. Many existing products lack integration with more robust CRM tools.

Data privacy — While web-based booking services are more convenient, hotel websites are often unsecured and leave customer data vulnerable to breaches. Most commonly, confirmation emails for hotel bookings pose the greatest security threat, as hotel chains often lack encryption or secure data hosting. Additionally, consumer data is often shared with third party sites and other advertisers. Hospitality businesses are starting to catch on to cybersecurity trends and are working to become compliant with GDPR, PCI, and other data privacy laws that ensure guest data privacy. Some central reservation systems already comply with these existing laws as well, saving time and effort for businesses.