Bookinglayer Reviews & Product Details

Designed for surf camp : services + accomodation Review collected by and hosted on G2.com.

Difficult to do the year updates (prices, new packages) as it's a lot of things to combine and little tips to integrate and from one year to another you forget. That's why the support is useful (the human one especially).

Also the first set up is complicated and I think the best would be to have one person dedicated to it that you can interact to ask question "live" or ask for something specific if necessary

Difficult for my accountant to get some answers in french... Review collected by and hosted on G2.com.

We were looking for a platform that could help us sell and manage accommodations, packages, and activities all in one place. Most solutions out there focus on just one area—either accommodation, activities, or tours—but Bookinglayer does it all.

Its flexibility and excellent customer support made the implementation and integration process smooth and straightforward. Once your products are set up, taking bookings through the booking engine or manually entering them in the Backoffice is quick and intuitive.

The level of customization available is impressive, which is especially valuable when working with travel trade partners. Bookinglayer truly gives you the tools to tailor your offering to your business needs. Review collected by and hosted on G2.com.

You may need time learning all the options and parameters. But once you've learned, you'll love it!

The main area that would need improvement is pricing. Configuring accommodation rates for each pax in each guest group is a lot of work and leaves room for error. The need to enter prices including taxes is also a little annoying. But it's not a deal breaker. Review collected by and hosted on G2.com.

Flexible and powerful. I love that they listen to their user base feedback and implement requested features. Great customer support. Review collected by and hosted on G2.com.

Some minor technical glitches in the backend. Also, cannot refund a transaction directly from the backend, we have to log in to Stripe (this is a step back from the platform we used previously) Review collected by and hosted on G2.com.

The support team is responsive. The client facing front end can be configured extensively. You can sell rooms, packages, services and combine them into your specific offerings. The calendar is easy. The automated messaging is flexible and configurable. So many things I appreciate about this platform. Review collected by and hosted on G2.com.

The only downside I see, and it is a small thing in light of all the great features, is the 2 way integration with other calendars. You have to use one app to achieve that. I would have preferred a more flexible approach, such as Zapier, or more popular calender apps. Review collected by and hosted on G2.com.

a punch with features that cover everything from bookings to payments. It's the Swiss Army knife your hospitality business needs.

Easy Peasy Interface: No tech headaches here! BookingLayer keeps it simple with a user-friendly design. Whether you're a tech whiz or a newbie, navigating the platform is a walk in the park.

Make it Yours: Unleash your creativity! BookingLayer lets you customize to your heart's content. From branding to pricing, it's like having a platform that speaks your business's language.

Support Squad Goals: Need help? The BookingLayer support team is your trusty sidekick. Fast, friendly, and oh-so-knowledgeable, they've got your back, making sure you're never stranded in tech-trouble land.

Grow with the Flow: BookingLayer isn't just a fling; it's a long-term relationship. Whether you're a cozy B&B or a sprawling resort, this platform grows with you. Scale up without breaking a sweat! Review collected by and hosted on G2.com.

No mobile app and website does not respond on mobile or offer full fuctionality for on the go. Review collected by and hosted on G2.com.

The platform is easy to use. Once you get the basics you can create packages and products and give them your own look and style . For us, it has been an enormous game-changer as we are able to automate time-consuming admin and booking confirmations etc.

We are not very good with computers and i think that thanks to bookinglayer we have been able to creat a more professional business set up with a lot of ease for our guests to booking their holiday with us. It has given our business a boost as well as we have time for other things. Promotion and running the daily operation of the business. Review collected by and hosted on G2.com.

It is a platform set up to cater for different businesses. Therefor it does not always have the exact solution that would be best for us. after all It is not a tailor made platform for our business alone. However, the bookinglayer team is always helpful in trying to come up with a solution that works for us and with tips how to use the different features of the platform. Review collected by and hosted on G2.com.

We are a foiling school and need a bookingsystem that allows us to have people book our services with and without accomodation. Bookinglayer is wordclass and increases conversion big time. Review collected by and hosted on G2.com.

The editor keeps adding <spans> so have to remove that to keep style of writing ok. But its a small thing Review collected by and hosted on G2.com.

The booking layer is the only booking system that could work for our complex offer.

Finding it and adapting to our needs was a game changer in the company's operation.

Our daily operations are so much easier with a direct booking system and waiting lists.

We use it every day and now we cannot live without it!

Creating new offers and implementing them in our offer is super easy!

What we love about it is that is constantly growing, adding new features that we need or we ask for.

Customer support is excellent, helping us solve problems in a matter of hours.

The road map of the product is exciting and we are looking forward for all the coming features and integrations. Review collected by and hosted on G2.com.

As it's still developing, some integrations could be better, but so far we cannot complain. Review collected by and hosted on G2.com.

Easy-to-use back office and super customer service. Review collected by and hosted on G2.com.

The costum reports is not so great. Some features are missing. Review collected by and hosted on G2.com.

We started with booking layer as one of the first. In general we are happy with booking layer. Of course, as with any system, there are advantages and disadvantages to it:

Some advantages are:

* Good customer management

* Good overviews with regards to the bookings

* Email templates to quickly answer your customers and save time

* Really clear booking form and procedure, changed this year to meet the newest internet hypes etc.

* Lots of options for payments and good control of payments

* Allows you lots of detailed info about how your bookings are going compared to previous seasons.

* Keeps being updated to the newest standards and is always developed further to meet the newest trends. (can also be a disadvantage of course as relatively frequent changes are made)

* The owner is very helpful if there is a problem or if you are not happy with something, need a tailored solution etc. and tries to think with all of us to find the best solutions for us all. Review collected by and hosted on G2.com.

* It is a product for many camps, therefore not everything might be the way you would do it if you would buy/make your own bookingssystem and there might be a few features which are not interesting to you (we, for instance, do not use the option to also plan the surflessons with it but still do that by hand, so have no experience with that). At the same time it might not be possible to implement some solutions which are important for you or the focus will be on something else at the time since you are the only one asking for it.

As I said, for us bookinglayer works well, and it was definitely a good choice to start working with it.

We are happy with it, however it is hard to say how it would tailor to your business. Review collected by and hosted on G2.com.