# Best Food Delivery Software - Page 8

*By [Subhransu Sahu](https://research.g2.com/insights/author/subhransu-sahu)*


Food delivery software enables businesses such as restaurants and catering services to manage and streamline their food delivery and takeout operations, from ordering to fulfillment. This software provides businesses with tools to feature their menus on digital marketplaces, embed online ordering into their website, or create custom-branded food delivery apps.

Businesses can reach more customers, grow their online presence, and improve their operational efficiency by leveraging food delivery software. It also helps front-of-house and kitchen employees handle orders effectively while creating optimized routes for delivery drivers to fulfill takeout orders on time.

Food delivery software may integrate with [restaurant management software](https://www.g2.com/categories/restaurant-management) or [restaurant POS systems](https://www.g2.com/categories/restaurant-pos) to facilitate the preparation process.

Online ordering platforms can additionally provide marketing tools to help create, promote, and display ad campaigns as well as provide [loyalty management software](https://www.g2.com/categories/loyalty-management) features to reward new and returning customers.

Some platforms may be similar to [website builder software](https://www.g2.com/categories/website-builder) in their ability to provide tools to create an ordering website. In addition, many solutions contain a [payment gateway](https://www.g2.com/categories/payment-gateway) to process credit card payments.

To qualify for inclusion in the Food Delivery category, a product must:

- Provide customers a means of ordering online by creating a page on a larger food marketplace, integrating with an individual website, or creating a branded food delivery app
- Provide tools to create an online menu and manage delivery food orders
- Provide contactless payment methods






## G2 Grid® for Food Delivery Software
![G2 Grid® for Food Delivery Software plotting products by satisfaction and market presence](https://www.g2.com/categories/food-delivery-software/grids.png?focus%5B%5D=1219583&focus%5B%5D=65290&focus%5B%5D=65310&focus%5B%5D=65297&focus%5B%5D=123805&focus%5B%5D=65291&focus%5B%5D=65302&focus%5B%5D=79656)
Highlighted products: Owner.com, DoorDash for Merchants, Uber Eats for Merchants, Olo, UpMenu, GrubHub for Restaurants, Sauce, and ChowNow for Restaurants.
Underlying data: [Grid® JSON](https://www.g2.com/categories/food-delivery-software/grids.json?focus%5B%5D=owner-com&amp;focus%5B%5D=doordash-for-merchants&amp;focus%5B%5D=uber-eats-for-merchants&amp;focus%5B%5D=olo&amp;focus%5B%5D=upmenu&amp;focus%5B%5D=grubhub-for-restaurants&amp;focus%5B%5D=sauce-2025-05-14&amp;focus%5B%5D=chownow-for-restaurants)


## How Many Food Delivery Software Products Does G2 Track?
**Total Products under this Category:** 230

### Category Stats (Jul 2026)
- **Average Rating**: 4.3/5 (↓0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings

*Last updated: July 10, 2026*


## How Does G2 Rank Food Delivery Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 2,200+ Authentic Reviews
- 230+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.


## Which Food Delivery Software Is Best for Your Use Case?

- **Leader:** [Owner.com](https://www.g2.com/products/owner-com/reviews)
- **Highest Performer:** [UrbanPiper](https://www.g2.com/products/urbanpiper/reviews)
- **Easiest to Use:** [Owner.com](https://www.g2.com/products/owner-com/reviews)
- **Top Trending:** [Owner.com](https://www.g2.com/products/owner-com/reviews)
- **Best Free Software:** [DoorDash for Merchants](https://www.g2.com/products/doordash-for-merchants/reviews)


---

**Sponsored**

### SevenRooms

SevenRooms is a type of hospitality management software solution designed to help operators enhance profitability by streamlining and controlling the guest experience. It provides tools for managing reservations, waitlists, and table assignments while maintaining a centralized record of guest interactions and preferences. As a category, hospitality management platforms combine front-of-house operations, guest relationship management, and marketing capabilities to support daily service and long-term revenue goals. SevenRooms targets restaurants, hotels, nightlife venues, and entertainment operators that require coordinated guest handling across multiple touchpoints. Typical use cases include handling peak dining periods with optimized seating plans, converting walk-ins with virtual waitlists, coordinating private events, and integrating online ordering and payments to reduce manual workflows. The platform’s guest-profile focus supports personalization and repeat business by capturing dining history, seating preferences, dietary notes, and communication consent. Operators can use those profiles to segment audiences for email campaigns, promote events or targeted offers, and tailor on-site interactions. SevenRooms also aggregates reviews and behavioral data to inform service adjustments and marketing strategies, enabling managers to make data-driven decisions about staffing, menu planning, and promotional timing. Key features include an intuitive reservation management system, virtual waitlist functionality, and detailed table-management tools that improve seating efficiency and reduce idle covers. Marketing automation and email capabilities enable scheduled communications and campaign segmentation based on guest attributes and visit behavior. Commission-free reservation handling is available to allow operators to retain booking revenue that might otherwise be paid to third parties. Integrations with point-of-sale and payment systems facilitate unified transaction records and streamline settlement and reporting. Collectively, these features provide operational visibility across service shifts, enhance the consistency of guest interactions, and support targeted outreach that aims to increase return visits and overall revenue without relying on intermediary booking commissions.



[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&amp;secure%5Bad_slot%5D=category_product_list&amp;secure%5Bcategory_id%5D=1345&amp;secure%5Bchosen_at%5D=2026-07-14T08%3A57%3A56Z&amp;secure%5Bdisplayable_resource_id%5D=438&amp;secure%5Bdisplayable_resource_type%5D=Category&amp;secure%5Bmedium%5D=sponsored&amp;secure%5Bplacement_reason%5D=neighbor_category&amp;secure%5Bplacement_resource_ids%5D%5B%5D=438&amp;secure%5Bprioritized%5D=false&amp;secure%5Bproduct_id%5D=47833&amp;secure%5Bresource_id%5D=1345&amp;secure%5Bresource_type%5D=Category&amp;secure%5Bsource_type%5D=category_page&amp;secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Ffood-delivery-software%3Fpage%3D2&amp;secure%5Btoken%5D=340f0b3fa82ede31576ea351db8e957ade18cab4e1a0f213735b2a179d911560&amp;secure%5Burl%5D=https%3A%2F%2Fwww.doordash.com%2Fen-US&amp;secure%5Burl_type%5D=company_website)

---

## What Are the Top-Rated Food Delivery Software Products in 2026?
### 1. [Traceitup](https://www.g2.com/products/traceitup/reviews)
TraceItUp helps restaurants to reduce operational costs and increase sales by making their chaotic delivery process, a better experience. By using our SaaS service, companies, of any size, will be able to track their fleet without any extra effort. And they will be serving their customers a higher level of service by letting them track their orders live on their smartphones. We offer 90 DAYS FREE TRIAL for the FIRST 10 RESTAURANTS IN THE US.


**Average Rating:** 4.5/5.0
**Total Reviews:** 1
**How Do G2 Users Rate Traceitup?**

- **Ease of Use:** 8.3/10 (Category avg: 8.8/10)
- **Quality of Support:** 6.7/10 (Category avg: 8.4/10)

**Who Is the Company Behind Traceitup?**

- **Seller:** [Traceitup](https://www.g2.com/sellers/traceitup)
- **Year Founded:** 2016
- **HQ Location:** İstanbul, TR
- **LinkedIn® Page:** https://www.linkedin.com/company/hemenyolda/ (6 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Mid-Market



#### What Are Recent G2 Reviews of Traceitup?

**"[Efficient and Reliable: A Review of TraceItUp](https://www.g2.com/survey_responses/traceitup-review-8215295)"**

**Rating:** 4.5/5.0 stars
*— Savan S.*

[Read full review](https://www.g2.com/survey_responses/traceitup-review-8215295)

---



### 2. [Vromo](https://www.g2.com/products/vromo/reviews)
VROMO makes it easy to manage on-demand deliveries for restaurant chains that use in-house delivery drivers, third-party fleets, or a combination of both. With VROMO you can automatically offer jobs to drivers and engage with your customers like never before. Send live driver tracking links to the customer via SMS that contains customized branding campaigns. Connect your brand with your customers right when they are focused on your service with world-class delivery tech!


**Average Rating:** 2.5/5.0
**Total Reviews:** 1
**How Do G2 Users Rate Vromo?**

- **Ease of Use:** 8.3/10 (Category avg: 8.8/10)
- **Quality of Support:** 0.0/10 (Category avg: 8.4/10)

**Who Is the Company Behind Vromo?**

- **Seller:** [Vromo](https://www.g2.com/sellers/vromo)
- **Year Founded:** 2016
- **HQ Location:** Waterford, IE
- **LinkedIn® Page:** https://www.linkedin.com/company/wearevromo/ (20 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business





### 3. [WhyQ for Corporate Catering](https://www.g2.com/products/whyq-for-corporate-catering/reviews)
WhyQ for Corporate Catering is a comprehensive solution designed to simplify workplace dining by offering a diverse range of meal options from over 2,000 hawkers and restaurants across Singapore. Tailored to meet the unique needs of each organization, WhyQ provides customizable meal programs that allow employees to select their preferred dishes within a set budget, ensuring satisfaction and variety. The platform&#39;s flexibility accommodates changing headcounts and budgets, making it an ideal choice for companies seeking efficient and scalable catering services. Key Features and Functionality: - Customizable Employee Meal Programs: Organizations can set budgets and provide menu inputs, enabling employees to order meals that suit their tastes from a wide selection of hawkers and restaurants. - Flexible and Scalable Solutions: Easily adjust meal plans to accommodate varying team sizes and budget constraints, reducing food waste and optimizing costs. - Diverse Catering Services: Beyond daily meals, WhyQ offers buffet catering, office pantry stocking, and event catering with live stations, providing a one-stop solution for all corporate dining needs. - Extensive Vendor Network: Access to a vast array of over 2,000 hawkers and restaurants ensures a wide variety of cuisines and dietary options, catering to diverse employee preferences. - Seamless Ordering and Delivery: Employees can place orders individually or through a centralized portal, with WhyQ managing all logistics, including restaurant curation, order support, and delivery. - Dedicated Support and In-House Delivery: A team of dedicated account managers and an in-house delivery fleet ensure timely and efficient service, with 24/7 customer support available to address any issues. Primary Value and Solutions Provided: WhyQ for Corporate Catering addresses the challenges of coordinating diverse meal preferences, managing dietary requirements, and handling the logistics of corporate dining. By offering a flexible, scalable, and user-friendly platform, WhyQ enhances employee satisfaction and productivity through convenient access to a wide range of meal options. The service streamlines the catering process, allowing companies to focus on their core operations while ensuring their teams are well-fed and content.


**Average Rating:** 4.0/5.0
**Total Reviews:** 1
**How Do G2 Users Rate WhyQ for Corporate Catering?**

- **Ease of Use:** 8.3/10 (Category avg: 8.8/10)
- **Quality of Support:** 8.3/10 (Category avg: 8.4/10)

**Who Is the Company Behind WhyQ for Corporate Catering?**

- **Seller:** [WhyQ SG](https://www.g2.com/sellers/whyq-sg)
- **Year Founded:** 2017
- **HQ Location:** Singapore, SG
- **LinkedIn® Page:** http://www.linkedin.com/company/whyq-pte-ltd (36 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business



#### What Are Recent G2 Reviews of WhyQ for Corporate Catering?

**"[Good delivery platform](https://www.g2.com/survey_responses/whyq-for-corporate-catering-review-8398070)"**

**Rating:** 4.0/5.0 stars
*— Verified User in Consumer Services*

[Read full review](https://www.g2.com/survey_responses/whyq-for-corporate-catering-review-8398070)

---



### 4. [WooberlyEats](https://www.g2.com/products/wooberlyeats/reviews)
WooberlyEats is a readymade UberEats Clone solution that enables entrepreneurs to start their own business in a short span of time. It is built with a new technology called Flutter, gives the advantage of developing the platform at a faster pace at less cost. The owners can overlook and manage everyday orders and transactions that happen on the platform. It&#39;s flexible for all kinds of on-demand delivery business plans. It will be a perfect solution for startups and entrepreneurs desire to start a food delivery business with the standard and user-friendly application.


**Average Rating:** 5.0/5.0
**Total Reviews:** 1
**How Do G2 Users Rate WooberlyEats?**

- **Ease of Use:** 10.0/10 (Category avg: 8.8/10)
- **Quality of Support:** 10.0/10 (Category avg: 8.4/10)

**Who Is the Company Behind WooberlyEats?**

- **Seller:** [RadicalStart](https://www.g2.com/sellers/radicalstart)
- **Year Founded:** 2017
- **HQ Location:** Madurai, IN
- **Twitter:** @radicalstartnow (117 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/radicalstart/ (64 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business



#### What Are Recent G2 Reviews of WooberlyEats?

**"[Simple Startup](https://www.g2.com/survey_responses/wooberlyeats-review-8846745)"**

**Rating:** 5.0/5.0 stars
*— Heather M.*

[Read full review](https://www.g2.com/survey_responses/wooberlyeats-review-8846745)

---



### 5. [YoMeals](https://www.g2.com/products/yomeals/reviews)
YoMeals is an online meal and recipe (meal-kit) ordering solution. It’s innovative technology and cost-effectiveness makes it the best product among its competitors. The customizable feature of YoMeals allows an entrepreneur to expand his business the way he wants. With the help of responsive design, it provides a seamless experience across various devices.


**Average Rating:** 4.5/5.0
**Total Reviews:** 1
**How Do G2 Users Rate YoMeals?**

- **Ease of Use:** 8.3/10 (Category avg: 8.8/10)
- **Quality of Support:** 10.0/10 (Category avg: 8.4/10)

**Who Is the Company Behind YoMeals?**

- **Seller:** [FATbit Technologies](https://www.g2.com/sellers/fatbit-technologies)
- **Year Founded:** 2004
- **HQ Location:** Mohali, Punjab
- **Twitter:** @FATbit_Tech (1,567 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2793891/ (45 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business



#### What Are Recent G2 Reviews of YoMeals?

**"[Good technical support team](https://www.g2.com/survey_responses/yomeals-review-4440798)"**

**Rating:** 4.5/5.0 stars
*— Joanna L.*

[Read full review](https://www.g2.com/survey_responses/yomeals-review-4440798)

---


#### What Are G2 Users Discussing About YoMeals?

- [What is YoMeals used for?](https://www.g2.com/discussions/yomeals-what-is-yomeals-used-for)
- [What is YoMeals used for?](https://www.g2.com/discussions/what-is-yomeals-used-for)

### 6. [Zwift](https://www.g2.com/products/zwift/reviews)
Zwift specialises in building customer-built e-commerce websites and provide ongoing marketing for all kinds of retail businesses. Our all-inclusive marketing support, from SEO &amp; SEM to database management plus email and SMS marketing, ensure that all our clients’ websites are a success


**Average Rating:** 5.0/5.0
**Total Reviews:** 1
**How Do G2 Users Rate Zwift?**

- **Ease of Use:** 10.0/10 (Category avg: 8.8/10)
- **Quality of Support:** 10.0/10 (Category avg: 8.4/10)

**Who Is the Company Behind Zwift?**

- **Seller:** [Zwift International](https://www.g2.com/sellers/zwift-international)
- **Year Founded:** 2009
- **HQ Location:** Melbourne, AU
- **LinkedIn® Page:** https://www.linkedin.com/company/zwift-international-pty-ltd (18 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Mid-Market



#### What Are Recent G2 Reviews of Zwift?

**"[Best equipment for cycling](https://www.g2.com/survey_responses/zwift-review-8375567)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Information Technology and Services*

[Read full review](https://www.g2.com/survey_responses/zwift-review-8375567)

---



### 7. [Aigens](https://www.g2.com/products/aigens/reviews)
Aigens is a Hong Kong-based technology company specializing in innovative software-as-a-service solutions for the food and beverage and hospitality industries. Founded in 2012 by Hans Paul and Peter Liu, Aigens has been at the forefront of digital transformation, introducing QR code ordering technology to markets such as Hong Kong, Singapore, and Malaysia. The company operates in 14 markets, serving over 4,000 restaurant outlets, including global brands like Jollibee Group, Burger King, Starbucks, Shake Shack, and Pizza Hut. Annually, Aigens processes over $1.5 billion in gross merchandise value and handles 140 million orders. Key Features and Functionality: - Aigens Ordering: Enables customers to place and pay for orders through various methods, including online platforms, QR codes, and self-service kiosks, streamlining the ordering process and potentially increasing order sizes. - Aigens Pay: A payment solution that processes transactions swiftly, supports commonly used payment methods, and offers fast payouts, providing an omnichannel experience for both businesses and customers. - Aigens Loyalty: A comprehensive loyalty program utilizing points, membership tiers, and personalized offers to encourage repeat business and enhance customer engagement. - Aigens Connect: Integrates point-of-sale systems, payment gateways, kitchen operations, and food delivery tools to create a seamless digital ecosystem, enhancing overall customer experience. Primary Value and Solutions Provided: Aigens addresses the critical needs of the F&amp;B and hospitality sectors by offering integrated digital solutions that enhance operational efficiency, improve customer experiences, and drive revenue growth. By automating ordering and payment processes, businesses can reduce human errors, streamline workflows, and adapt to evolving consumer demands. The company&#39;s loyalty programs and data analytics tools enable establishments to build stronger customer relationships and make informed business decisions. Overall, Aigens empowers F&amp;B and hospitality businesses to navigate the digital landscape effectively, ensuring competitiveness and sustainability in a rapidly changing market.



**Who Is the Company Behind Aigens?**

- **Seller:** [Aigens](https://www.g2.com/sellers/aigens)
- **Year Founded:** 2012
- **HQ Location:** Hong Kong, HK
- **LinkedIn® Page:** http://www.linkedin.com/company/aigens (77 employees on LinkedIn®)






### 8. [AkiraCart](https://www.g2.com/products/akiracart/reviews)
AkiraCart is an overly featured online ordering system for businesses. Offer dine-in, takeout, curb side, delivery and catering orders to your customers. Attract new customers and keep your current customers by using our many features that include: ✔️Offer Dine-In, Takeout, Curb Side, Delivery and Catering ✔️Offer credit card or cash as payment options ✔️Kitchen Display System Included ✔️Email Marketing System Included ✔️SEO Tools Included ✔️Integrates with Square POS (with more integrations being added) ✔️Accept Unlimited Orders ✔️Offer Unlimited Menu Items ✔️Offer Coupons and Rewards to Customers ✔️Fund Raising and Donation Features ✔️Accept Online Job Applications ✔️99% Uptime ✔️FREE Professional Design ✔️FREE Updates and Support ✔️More features being added all the time



**Who Is the Company Behind AkiraCart?**

- **Seller:** [AkiraCart](https://www.g2.com/sellers/akiracart)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business



#### What Are Recent G2 Reviews of AkiraCart?

**"[Best Restaurants website ordering system online](https://www.g2.com/survey_responses/akiracart-review-8223514)"**

**Rating:** 5.0/5.0 stars
*— Shubhangi M.*

[Read full review](https://www.g2.com/survey_responses/akiracart-review-8223514)

---



### 9. [App Emporio Edelivery](https://www.g2.com/products/app-emporio-edelivery/reviews)
Empowering Businesses Globally as a Mobile App Development Company By Extending Support and Providing Excellent Apps To Achieve Success &amp; Fulfil Their Targets.


**Average Rating:** 5.0/5.0
**Total Reviews:** 1

**Who Is the Company Behind App Emporio Edelivery?**

- **Seller:** [App Emporio](https://www.g2.com/sellers/app-emporio)
- **Year Founded:** 2017
- **HQ Location:** Gandhinagar, IN
- **Twitter:** @AppEmporio (18 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/appemporio/ (7 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Enterprise



#### What Are Recent G2 Reviews of App Emporio Edelivery?

**"[Brilliant](https://www.g2.com/survey_responses/app-emporio-edelivery-review-8765499)"**

**Rating:** 5.0/5.0 stars
*— Gaurri  A.*

[Read full review](https://www.g2.com/survey_responses/app-emporio-edelivery-review-8765499)

---



### 10. [appscrip Superapp](https://www.g2.com/products/appscrip-superapp/reviews)
DelivX has been crafted keeping the best features from top delivery tracking systems, delivery dispatch software, delivery driver apps etc to create a multivendor hyperlocal delivery management software solution for small business owners.



**Who Is the Company Behind appscrip Superapp?**

- **Seller:** [Appscrip](https://www.g2.com/sellers/appscrip)
- **Year Founded:** 2014
- **HQ Location:** Atlanta, US
- **Twitter:** @appscrip (307 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/5175084 (178 employees on LinkedIn®)
- **Ownership:** Rahul Sharma

**Who Uses This Product?**
- **Company Size:** 100% Enterprise



#### What Are Recent G2 Reviews of appscrip Superapp?

**"[One place to many apps](https://www.g2.com/survey_responses/appscrip-superapp-review-10171434)"**

**Rating:** 5.0/5.0 stars
*— Vivek  R.*

[Read full review](https://www.g2.com/survey_responses/appscrip-superapp-review-10171434)

---



### 11. [Better Resto (E-commerce Builder for Restaurants)](https://www.g2.com/products/better-resto-e-commerce-builder-for-restaurants/reviews)
Get a menu-first experience for your restaurant with a high-converting experience for your customers that has been tested and is powered by delivery services.



**Who Is the Company Behind Better Resto (E-commerce Builder for Restaurants)?**

- **Seller:** [Better Resto](https://www.g2.com/sellers/better-resto)
- **HQ Location:** Montreal, CA
- **LinkedIn® Page:** https://www.linkedin.com/company/better-resto (2 employees on LinkedIn®)






### 12. [Burq](https://www.g2.com/products/burq-burq/reviews)
Burq is a last-mile delivery platform built for retailers and brands. It connects to hundreds of delivery providers nationwide and automatically selects the best option based on cost, SLA, and location. Teams can launch same-day or scheduled delivery from stores or DCs, manage exceptions with automated rerouting and refunds, and give customers branded tracking and notifications. Analytics and AI surface reliability and performance insights, while multi-tenant controls and APIs make implementation fast and flexible.



**Who Is the Company Behind Burq?**

- **Seller:** [Burq](https://www.g2.com/sellers/burq)
- **Year Founded:** 2021
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/burq/ (79 employees on LinkedIn®)






### 13. [CardFree](https://www.g2.com/products/cardfree/reviews)
CardFree offers a comprehensive suite of digital order, pay, and loyalty solutions for restaurants, hospitality, and retail, integrated with leading POS systems and processors. We provide end-to-end, on and off-premise order + pay technology, including web and mobile apps, Order@Table + Pay@Table, Text-To-Pay, Pay@Drive-Thru, Handheld Mobile POS, EMV devices, self-service kiosks, hotel order-to-room, and Loyalty programs with a suite of engagement and marketing tools -- all tailored to your brand, systems, and roadmap. Built for scalability and fast deployment, CardFree products power hundreds of thousands of transactions each day at over 20,000 locations. Having deployed the two largest mobile commerce initiatives in the US, our team shares a track record of bringing innovative solutions to market.



**Who Is the Company Behind CardFree?**

- **Seller:** [CardFree](https://www.g2.com/sellers/cardfree)
- **Year Founded:** 2012
- **HQ Location:** Sausalito, US
- **Twitter:** @CARDFREE_Inc (2,499 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/cardfree/ (41 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Mid-Market, 100% Small-Business



#### What Are Recent G2 Reviews of CardFree?

**"[Nice organized tool](https://www.g2.com/survey_responses/cardfree-review-9802321)"**

**Rating:** 4.0/5.0 stars
*— Verified User in Food Production*

[Read full review](https://www.g2.com/survey_responses/cardfree-review-9802321)

---



### 14. [Cartwheel](https://www.g2.com/products/cartwheel-cartwheel/reviews)
Cartwheel is a delivery management platform that enables restaurants, food service businesses, and beyond to manage in-house and third-party delivery operations from a single system. Headquartered in the United States, Cartwheel serves thousands of store locations across the USA, Canada, the UK, Ireland, and Australia, including more than 25 of Nation&#39;s Restaurant News&#39; Top 500 Restaurants, and brands such as Portillo&#39;s, P.F. Chang&#39;s, Potbelly, Lou Malnati&#39;s, and Jason&#39;s Deli. Cartwheel&#39;s platform integrates in-house driver management with access to a broad network of third-party delivery providers, including national fleets and over 50 local delivery service providers (DSPs) for both on-demand and catering orders. Its Hybrid Delivery model allows businesses to combine their own drivers with third-party fleets, routing every order automatically in under one second based on rules the operator sets: order value, distance, driver availability, or time of day. AI-powered auto-dispatch and route optimization increase delivery speed by up to 22%, replacing manual dispatching that can take up to ten minutes per order. Core features include: - Hybrid Delivery management: blend in-house and third-party drivers within a single workflow - Third-party fleet integrations: connect to Uber Direct, DoorDash Drive, Grubhub, and 50+ local DSPs - AI-powered dispatch and routing: automatically assign every order to the best driver or fleet, with AI ETA calculations that track deliveries even for drivers without a device - Real-time delivery tracking: live, operator-branded order visibility for both operators and customers - Catering delivery support: purpose-built tools for scheduling and managing large-format orders - Automatic refunds: reduce manual work on failed or late third-party deliveries - Pre-negotiated DSP rates: access exclusive pricing with top third-party fleets, up to 27% below direct Cartwheel addresses a core operational challenge for multi-unit restaurant brands: managing delivery profitably without fragmenting operations across multiple platforms. By consolidating dispatch, tracking, and fleet management in one place, operators reduce dependence on any single provider, control delivery costs through pre-negotiated rates, and keep the customer experience their own, including when an order is fulfilled by a third-party driver. Industry data indicates that 90% of customers are more likely to reorder from restaurants that offer real-time delivery tracking, a capability Cartwheel provides natively. The Hybrid Delivery model helps brands scale during peak periods without overstaffing in-house driver teams, turning delivery from a cost center into a revenue driver. As the industry moves toward AI-driven delivery operations, what Cartwheel calls Delivery 3.0, where orchestration is the intelligence layer, the platform gives operators the automation and control to deliver more while spending less.



**Who Is the Company Behind Cartwheel?**

- **Seller:** [Cartwheel](https://www.g2.com/sellers/cartwheel-e5769cac-a2fe-49c5-a856-bc762909c4ee)
- **Year Founded:** 2020
- **HQ Location:** Los Angeles, US
- **LinkedIn® Page:** https://www.linkedin.com/company/trycartwheel/ (33 employees on LinkedIn®)






### 15. [Checkmate](https://www.g2.com/products/checkmate-2024-08-21/reviews)
Checkmate empowers enterprise restaurant brands with powerful ordering solutions and hands-on support. Our scalable technology enables restaurants to drive sales across channels, including custom websites, apps, kiosks, catering, third-party marketplaces, voice AI, and more. With seamless integrations, smarter analytics, and 24/7 service, Checkmate helps brands conquer their digital goals. Restaurants can launch unique ordering experiences, centrally manage menus, recapture revenue, leverage customer data, and continually adapt with new integrations. Regardless of how you want to grow, Checkmate has the tools and guidance to power, manage, and evolve your digital business. Learn more at itsacheckmate.com.


**Average Rating:** 1.0/5.0
**Total Reviews:** 1
**How Do G2 Users Rate Checkmate?**

- **Ease of Use:** 1.7/10 (Category avg: 8.8/10)
- **Quality of Support:** 0.0/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 0.0/10 (Category avg: 8.5/10)
- **Ease of Admin:** 0.0/10 (Category avg: 8.8/10)

**Who Is the Company Behind Checkmate?**

- **Seller:** [Checkmate](https://www.g2.com/sellers/checkmate-420f806e-3d41-4f7c-9dad-a7bca2cd06f5)
- **Year Founded:** 2016
- **HQ Location:** New York, US
- **LinkedIn® Page:** https://www.linkedin.com/company/itsacheckmate/ (345 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business





### 16. [Cinnalab](https://www.g2.com/products/cinnalab/reviews)
CinnaLab.io is the AI-powered PRM that eliminates manual partner management and drives predictable revenue.



**Who Is the Company Behind Cinnalab?**

- **Seller:** [Cinna Lab](https://www.g2.com/sellers/cinna-lab)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)






### 17. [Delivery Biz Pro](https://www.g2.com/products/delivery-biz-pro/reviews)
The All-in-One Platform for Recurring Local Delivery. Delivery Biz Pro is the only platform that combines a branded eCommerce storefront, route optimization, driver management mobile app, and automated billing into a single solution. Built specifically for locally focused businesses with extensive history supporting farms, dairies, prepared meal providers, water and propane delivery, waste management, laundry and food hubs, DBP streamlines complex recurring orders that standard eCommerce tools can&#39;t handle. Recurring Orders: Built-in logic for subscriptions, standing orders, and route-based billing. Unified System: &quot;From Order to Door&quot;—Storefront, Admin Dashboard, and Driver App in one. Target Industries: Farms, Dairies, Meal Delivery, Water, Pet/Feed Stores. The DBP team has been operating for over 15 years and has supported customers across North America, Europe and Oceania. Our team is internationally distributed, providing customer support from 8 countries.


**Average Rating:** 3.5/5.0
**Total Reviews:** 2
**How Do G2 Users Rate Delivery Biz Pro?**

- **Ease of Use:** 8.3/10 (Category avg: 8.8/10)
- **Quality of Support:** 6.7/10 (Category avg: 8.4/10)

**Who Is the Company Behind Delivery Biz Pro?**

- **Seller:** [Delivery Biz Pro](https://www.g2.com/sellers/delivery-biz-pro)
- **Year Founded:** 2007
- **HQ Location:** Denver, US
- **Twitter:** @DeliveryBizPRO (278 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/delivery-biz-pro (24 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 50% Mid-Market, 50% Small-Business



#### What Are Recent G2 Reviews of Delivery Biz Pro?

**"[So glad we switched!](https://www.g2.com/survey_responses/delivery-biz-pro-review-5343693)"**

**Rating:** 5.0/5.0 stars
*— Food B.*

[Read full review](https://www.g2.com/survey_responses/delivery-biz-pro-review-5343693)

---


#### What Are G2 Users Discussing About Delivery Biz Pro?

- [What is Delivery Biz Pro used for?](https://www.g2.com/discussions/what-is-delivery-biz-pro-used-for)

### 18. [Deliware for Restaurants](https://www.g2.com/products/deliware-for-restaurants/reviews)
Deliware is a 100% customizable food delivery app script for food delivery businesses with 4 App modules for Users, Restaurant Admins, Drivers, and an Admin Portal.



**Who Is the Company Behind Deliware for Restaurants?**

- **Seller:** [Bytesflow Technologies](https://www.g2.com/sellers/bytesflow-technologies)
- **Year Founded:** 2008
- **HQ Location:** India
- **Twitter:** @bytesflow (46 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/bytesflow-technologies






### 19. [Eddress](https://www.g2.com/products/eddress/reviews)
No-Code Online Ordering &amp; Delivery Management Solution for Grocery &amp; Food Delivery. 🚀 The best single and multi-merchant ordering and delivery platform to connect seamlessly with your customers, manage your backend effortlessly, and optimize your deliveries —all in one place.


**Average Rating:** 4.3/5.0
**Total Reviews:** 10
**How Do G2 Users Rate Eddress?**

- **Ease of Use:** 8.3/10 (Category avg: 8.8/10)
- **Quality of Support:** 8.3/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.5/10)
- **Ease of Admin:** 9.2/10 (Category avg: 8.8/10)

**Who Is the Company Behind Eddress?**

- **Seller:** [Eddress](https://www.g2.com/sellers/eddress)
- **Year Founded:** 2015
- **HQ Location:** Abu Dhabi, AE
- **Twitter:** @eddress_co (22 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/eddress/ (11 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 60% Enterprise, 20% Mid-Market



#### What Are Recent G2 Reviews of Eddress?

**"[Amazing customer experience](https://www.g2.com/survey_responses/eddress-review-7097435)"**

**Rating:** 4.0/5.0 stars
*— Sesheeka S.*

[Read full review](https://www.g2.com/survey_responses/eddress-review-7097435)

---

**"[Amazing APP and software.](https://www.g2.com/survey_responses/eddress-review-6850536)"**

**Rating:** 5.0/5.0 stars
*— Andres E.*

[Read full review](https://www.g2.com/survey_responses/eddress-review-6850536)

---


#### What Are G2 Users Discussing About Eddress?

- [What is Eddress used for?](https://www.g2.com/discussions/what-is-eddress-used-for)

### 20. [FineDine](https://www.g2.com/products/finedine/reviews)
FineDine provides digital menu and payment solutions tailored for restaurants, cafes, bars, and hotels. The platform allows businesses to digitize operations through QR code and tablet menus, manage orders, payments, and reservations, and gather customer data for improved service. Key features in our system include menu customization, AI-driven recommendations, multi-language support, and integrated payment systems. FineDine helps businesses increase revenue by enhancing guest experience, promoting upsells, and streamlining operations.



**Who Is the Company Behind FineDine?**

- **Seller:** [Bambulabs](https://www.g2.com/sellers/bambulabs)
- **Year Founded:** 2016
- **HQ Location:** Istanbul, TR
- **LinkedIn® Page:** https://www.linkedin.com/company/finedine-digital-menu/ (25 employees on LinkedIn®)






### 21. [Fleksa for Restaurants](https://www.g2.com/products/fleksa-for-restaurants/reviews)
COMMISSION-FREE ONLINE ORDERING SYSTEM FOR RESTAURANTS! Need a webshop with an ordering app for pickup, delivery, or dine-in? We’ve got you covered. Fleksa gives you the best ordering system which comes with an in-built website and order management, table reservation, group and pre-ordering, restaurant marketing toolkits, an integrated secure payment gateway, and much more.



**Who Is the Company Behind Fleksa for Restaurants?**

- **Seller:** [Fleksa](https://www.g2.com/sellers/fleksa)
- **Year Founded:** 2020
- **HQ Location:** San Francisco, US
- **LinkedIn® Page:** https://www.linkedin.com/company/fleksa/ (10 employees on LinkedIn®)






### 22. [FoodSoul](https://www.g2.com/products/foodsoul/reviews)
FoodSoul is an all-in-one White-Label e-commerce infrastructure designed for food and floral businesses. It provides a comprehensive ecosystem including specialized CRM, high-performance web portals, and native mobile applications (iOS/Android/AppGallery) to automate direct-to-consumer delivery operations.



**Who Is the Company Behind FoodSoul?**

- **Seller:** [FoodSoul](https://www.g2.com/sellers/foodsoul)
- **Year Founded:** 2013
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/foodsoul-pro/ (17 employees on LinkedIn®)






### 23. [FoxiFood](https://www.g2.com/products/foxifood/reviews)
Everything you need to run your restaurant online. Your restaurant, your ordering platform.



**Who Is the Company Behind FoxiFood?**

- **Seller:** [Elite Digital Services](https://www.g2.com/sellers/elite-digital-services)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)






### 24. [Getwidget Restaurant App](https://www.g2.com/products/getwidget-restaurant-app/reviews)
Ready-made restaurant app development offers a streamlined solution for restaurateurs seeking to establish a digital presence swiftly and efficiently. With pre-built templates and customizable features, these apps provide a cost-effective and time-saving option for businesses eager to tap into the burgeoning market of online food ordering and delivery. Leveraging intuitive interfaces, seamless payment integration, and robust backend systems, these apps cater to the diverse needs of modern diners while empowering restaurant owners with real-time analytics and customer engagement tools. By harnessing the power of ready-made restaurant app development, businesses can effortlessly enhance their visibility, streamline operations, and cultivate lasting relationships with their patrons in today&#39;s competitive culinary landscape.



**Who Is the Company Behind Getwidget Restaurant App?**

- **Seller:** [GetWidget](https://www.g2.com/sellers/getwidget)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business





### 25. [KloudEats](https://www.g2.com/products/kloudeats/reviews)
Grow Your Business: Get Your Food Ordering App Today!



**Who Is the Company Behind KloudEats?**

- **Seller:** [KloudEats](https://www.g2.com/sellers/kloudeats)
- **Twitter:** @kloudeats
- **LinkedIn® Page:** https://www.linkedin.com/company/kloud-eats

**Who Uses This Product?**
- **Company Size:** 100% Small-Business



#### What Are Recent G2 Reviews of KloudEats?

**"[Amazing platform](https://www.g2.com/survey_responses/kloudeats-review-9825221)"**

**Rating:** 4.0/5.0 stars
*— Sandeep  K.*

[Read full review](https://www.g2.com/survey_responses/kloudeats-review-9825221)

---




## What Is Food Delivery Software?

[On-Demand Delivery Software](https://www.g2.com/categories/on-demand-delivery)

## What Software Categories Are Similar to Food Delivery Software?

- [Restaurant Management Software](https://www.g2.com/categories/restaurant-management)
- [Grocery Delivery Software](https://www.g2.com/categories/grocery-delivery)
- [Last Mile Delivery Software](https://www.g2.com/categories/last-mile-delivery)


---

## How Do You Choose the Right Food Delivery Software?

### What You Should Know About Restaurant Delivery/Takeout Software

### What is Restaurant Delivery/Takeout Software?

Restaurant delivery/takeout software provides restaurants with a marketplace to showcase their menu or a means to embed an online ordering feature in their website. This offers businesses an opportunity to reach a broader audience of customers. For restaurants aiming to increase their reach, this software can expand their visibility past their local network. This not only provides users with more opportunities to drive sales but also gives customers greater access to a variety of restaurants and more options to order from.

In addition to creating new business opportunities, restaurant delivery/takeout systems&amp;nbsp; provide key features at each stage of the ordering and delivery process. This software often provides marketing tools to help create menus, boost online presence, and stand out from competitors. Additionally, [restaurant point of sales (POS)](https://www.g2.com/categories/restaurant-pos)tools help manage online orders and payments from customers. From the moment a customer places an order, the front-of-house staff and kitchen employees are informed immediately, increasing the efficiency of receiving and preparing delivery and takeout orders, thus eliminating wasted time. The customer is also informed at each stage of the process for full transparency, helping businesses run smoothly and stay accountable with expected delivery times.&amp;nbsp;

### What are the Common Features of Restaurant Delivery/Takeout Software?

The following are some core features of restaurant delivery/takeout software:

**Order management:** Order management is key to keeping a restaurant running smoothly from preparation to delivery. Front-of-house staff and kitchen employees are able to see a queue of orders that have been placed and update order statuses accordingly. There are ordering features that also provide customers with real-time updates on canceled orders, orders out for delivery, and completed orders.

**GPS tracking and geofencing:** Restaurant delivery software have GPS tracking features and geofencing technology to help track orders at each stage of the delivery process as well as provide accurate delivery time estimates. This software uses driver-tracking features to give customers real-time updates on their delivery order. Additionally, the GPS software equips delivery drivers with route optimization tips providing them with the most efficient routes for faster deliveries.

**Marketing:** Marketing is an essential aspect of food delivery software as it offers restaurants additional ways to reach and connect with customers and sets them apart from competitors. Many restaurant delivery/takeout software has [email marketing](https://www.g2.com/categories/email-marketing) tools and marketing integrations to help businesses stay top of mind for new or returning customers. Additionally, food delivery software offer [push notification](https://www.g2.com/categories/push-notification) features notifying consumers of any discounts to drive more activity to the app.

**Point-of-sale (POS) integration****:** Online ordering software can often provide POS integrations allowing restaurants to streamline all of their customer ordering data and history in one place. Online ordering systems with restaurant POS systems help to manage online transactions while providing a seamless experience when integrating this software into their workflow.&amp;nbsp;

**Loyalty programs**** :** Loyalty and rewards programs are integral to maintaining and growing the customer database. This software can provide [loyalty management](https://www.g2.com/categories/loyalty-management) tools to create membership programs and monthly subscription plans where loyal customers get rewarded each time they order. Most restaurant delivery/takeout software offers promotions for first-time customers to incentivize and adopt new users. Businesses can also host their own promotional opportunities and rewards for their returning customers.&amp;nbsp;

**Reviews and ratings**** :** Reviews and ratings are an important feature of food delivery solutions, as it helps restaurant businesses rank in a competitive marketplace and gives customers a chance to leave honest reviews. This offers restaurants valuable insight into how their business compares to competitors, provides metrics to monitor their success, and elicits feedback directly from the consumer.&amp;nbsp;

**Online menu creation:** Restaurant delivery software can often provide menu creation features to help users customize their digital menus via banners, images, etc. This can help businesses become more discoverable by customers and differentiate from competitors.

### What are the Benefits of Restaurant Delivery/Takeout Software?

**Reach more customers:** An immediate benefit of using restaurant delivery/takeout software is the increased reach that comes with joining these online delivery platforms. Many customers join food delivery apps to access a greater variety of restaurants that cater to their changing needs and appetite from the comfort of their homes.&amp;nbsp;

**Broader delivery range:** Delivery/takeout software enables restaurants to partner with delivery drivers expanding the delivery zone and customers they can reach. This allows for businesses to fulfill a larger number of orders by outsourcing their delivery efforts, especially when partnering with multiple ordering takeout software.

**Faster deliveries:** With optimized delivery routes, GPS tracking, and geofencing predictive capabilities, this software provides businesses and customers with accurate and real-time delivery estimates to ensure that orders are fulfilled on time. Estimated time of arrival (ETA) accuracy is key when it comes to online delivery as it builds customer trust and loyalty.&amp;nbsp;

**Customized customer promotions:** A perk of working with food delivery software and apps is that it provides customized promotions for each customer. Customers gain access to different promotions that become available to them to increase their participation and drive revenue.&amp;nbsp;

**Customer data and insights:** Restaurants have access to key information on ordering behavior and preferences. Oftentimes, this software offers customized dashboards with data on customers and performance.

**Boost revenue:** Working with delivery apps can provide a fast return on investment (ROI) as restaurants can see an immediate revenue increase due to the expanded customer reach, access to new customers, increase in delivery locations and range, and overall boosted visibility. This all factors in the improved restaurant sales and growing revenue.

### Who Uses Restaurant Delivery/Takeout Software?

**Small or local restaurants:** Small or local mom and pop restaurant owners would be ideal candidates for online food delivery services in order to reach a larger number of customers, boost marketing and visibility, and fulfill a greater number of orders. Most smaller or local restaurants are limited when it comes to their staff as they have smaller teams. Being able to work with delivery services provides access to an external delivery operation as well as food delivery management software to expand their business and revenue.&amp;nbsp;

**Chain restaurants:** It is important for consumers to be able to order from their favorite restaurants that they frequent. Being able to access online menus and place orders from the comfort of their home from restaurants they are familiar with will not only help maintain customer loyalty but also create an additional revenue stream for larger well-known, and established restaurants.

#### Software Related to Restaurant Delivery/Takeout Software

Related solutions that can be used together with restaurant delivery/takeout software include:

[Restaurant POS systems:](https://www.g2.com/categories/restaurant-pos) POS software helps restaurants process orders and payments for multiple transactions at once. Restaurant takeout software can often integrate with external POS software to streamline online orders with in-house ones or offer its own POS system for businesses to use.

[Restaurant management software:](https://www.g2.com/categories/restaurant-management) Restaurant management software is used by employees to manage all aspects of the business—whether it&#39;s inventory,analytical tracking,payroll, ororder processing, this software is key to keeping restaurants running smoothly. Some delivery software can offer its own management features or integrate with external restaurant management solutions.

### Challenges with Restaurant Delivery/Takeout Software

Restaurant delivery/takeout software solutions can come with their own set of challenges.&amp;nbsp;

**Late delivery:** Despite the predictive ETA estimates and GPS tracking, late deliveries are bound to occur at some point. When restaurant businesses use delivery software solutions, the delivery systems and processes are beyond their control. Most common delays occur when drivers can’t locate the drop-off location, causing a downstream of late deliveries for additional orders they may have. Delayed deliveries can be detrimental to ensuring customer loyalty; however, choosing a platform that offers great customer service can mitigate some of these service-related challenges.

**High fees:** While food delivery businesses offer new streams of revenue for restaurants, it may come at a cost due to the high commission rates and fees that these software solutions charge. Some restaurants break even or are forced to increase their menu prices to cover the cost.

**Upholding food handling standard:** There is a standard of cleanliness and hygiene that restaurants are required to uphold that is extended to delivery drivers. However, delivery businesses can’t ensure that orders are consistently kept to a unified standard. Customers often complain and leave negative reviews about poor food quality as a result of improper food handling.

### How to Buy Restaurant Delivery/Takeout Software

#### Requirements Gathering (RFI/RFP) for Restaurant Delivery/Takeout Software

In order to stay up to date with the growing demands of online food ordering, it&#39;s important for restaurants to choose the right software solution that fits their needs. The restaurant delivery/takeout software industry is expanding every year with more and more software available in the market, making it more competitive and difficult to determine the best platform to partner with.&amp;nbsp;

When evaluating the best restaurant delivery/takeout software to purchase, buyers should use the following questions to help compare each solution:

- What are the costs and fees associated with this software (commission fees, subscription fees, etc.)?
- Is this software better for smaller or larger businesses?
- Is there a contract length? If so, how long?
- What are the requirements to set up the software?
- How many users are on the platform?
- What is the delivery range?

Answering the above questions will give buyers criteria to compare each software product once a product list is developed.

**Compare Restaurant Delivery/Takeout Software Products**

**Create a long list**

After the buyer has determined that their restaurant would benefit from delivery/takeout software, the next action item would be to develop a long list of the best options that are currently available in the market. Long lists help customers focus on gathering software that best fits their broadest needs. For example, some restaurant delivery software is best in bigger cities as they have access to more means of delivery options, whether its drivers, bikers, scooters, etc. In this case, working with a long list of software that is more popular in bigger cities would be ideal.

**Create a short list**

Once the long list is established, it’s time to narrow down the options by comparing the software based on specific feature requirements. Whether it is restaurant management features, POS integrations, or an all-in-one solution, shortening the list based on must-have features is an efficient way to get to one product. G2.com can help with providing&amp;nbsp; unbiased, verified customer reviews to help make the final decision.

**Conduct demos**

If the short list isn’t as small as intended, then working with a sales representative to conduct demos is key, and the final outcome may come down to usability.

**Selection of Restaurant Delivery/Takeout Software**

**Choose a selection team**

Selecting the right team to help decide which food delivery software to implement is a critical part of the process, as purchasing this software for one’s restaurant business will affect internal processes. Not only will this team be tasked with identifying pain points but will also play a large part in the implementation of software._&amp;nbsp;_

**Negotiation**

During the last stages of the purchasing process, the determining decision often is between the cost and the contract. The commission rate should always be negotiated. If a buyer is intending to have a longer contract, vendors are more likely to provide lower commission rates, and in the long run, this would increase a restaurant’s profit margins.

**Final decision**

The final decision depends on the size of the business. Most restaurant owners should make the final decision on behalf of their franchise as it is an investment that will affect all aspects of the business.

### Restaurant Delivery/Takeout Software Trends

**Dark kitchens:** Dark kitchens, commonly known as ghost kitchens or cloud kitchens, are restaurants that solely offer delivery or curbside pick-up. The rise of these businesses has disrupted the conventional ideas of how restaurants should operate as they completely eliminate the in-house dining experience and prioritize the deliveries. Although dark kitchens are much more common now, this has only been made possible as a direct response to the COVID-19 pandemic, where restaurants could only provide delivery services. If it wasn&#39;t for the pre-existence of delivery/takeout software, the restaurant industry wouldn’t have been able to adapt as quickly to the demand, provide a convenient way for customers to order online, and maintain a revenue stream for their business. Although ghost kitchens existed before the pandemic, it took this major shutdown to revolutionize the restaurant industry and change how they operate.




