--- title: delivery.com for Merchants Reviews meta_title: 'delivery.com for Merchants Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 13 reviews by the users' company size, role or industry to find out how delivery.com for Merchants works for a business like yours. aggregate_rating: rating_value: 3.9 review_count: 13 scale: '5' date_modified: '2026-09-28' parent_category: name: On-Demand Delivery url: https://www.g2.com/categories/on-demand-delivery ---

delivery.com for Merchants Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

3 months

User Insights

Average based on 13 real user reviews.

Implementation Time

3 months

AKSHAY S.
AS
AKSHAY S.
Analyst
Mid-Market (51-1000 emp.)
"Brings my taste to tip"
5/5
What do you like best about delivery.com for Merchants?

It's the best delivering partner I know. It lets my taste reach me hot and yummy. It's easy to order, faster delivery, and helps me save much time at work. Excellent customer care support. Review collected by and hosted on G2.com.

What do you dislike about delivery.com for Merchants?

I placed an order for pizza using delivery.com for the first time. They charged my card then cancelled the order due to possible fraud. Spoke to a supervisor who said it was done by a third party but he had no details. I asked how they could give my information to a third party without my permission. In addition, this third party wouldn't tell them why my order was canceled. I did not give my information to a third party. On top of that, it may take five days to get my money back. This makes me feel bad once. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"They are scams"
0/5
What do you like best about delivery.com for Merchants?

This company is a true scam. They stole my money and didn't deliver my food. Review collected by and hosted on G2.com.

What do you dislike about delivery.com for Merchants?

They stole my money and didn't deliver my package and lied to me about it. Review collected by and hosted on G2.com.

RP
Rainer P.
Mid-Market (51-1000 emp.)
"Order food for the office from this website"
4.5/5
What do you like best about delivery.com for Merchants?

Delivery.com is a great website where you can order food. It is well made and also suited for group orders in an entire office. They offer a great variety of restaurants, meals and all different kinds of food for every taste and diet. It is nice that you do not need an app like with other similar products. Besides food delivery they also offer laundry or catering, which is nice to have under one solution. If there are issues you can simply contact support through their chat. Review collected by and hosted on G2.com.

What do you dislike about delivery.com for Merchants?

The app itself is not working that well, sometimes it freezes or even shuts down. Otherwise Delivery.com offers a really great service and works good. Review collected by and hosted on G2.com.

Sameer Kumar M.
SM
Sameer Kumar M.
Advisory Senior Consultant
Small-Business (50 or fewer emp.)
"One of the best websites to order food"
4.5/5
What do you like best about delivery.com for Merchants?

I use a lot of apps to order food online. However, delivery.com has the best rates when it comes to delivery fees. It has a lot of options for different cuisines and the delivery is always pretty fast. The review section of different restaurants helps me decide which restaurant do I want to order from. The feedback feature after every order is very comprehensive. Review collected by and hosted on G2.com.

What do you dislike about delivery.com for Merchants?

I wish there was a real-time tracking feature for your order, including tracking of the delivery boy. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"My Favorite Food App- Hands Down!"
5/5
What do you like best about delivery.com for Merchants?

I have been delivery.com’s biggest fan since I first used the app after being shown an advertisement on Youtube- with the $15!!!! introductory offer from Youtube, the vast selection, the great customer service. I am truly delivery.com’s biggest advocate in NYC. Everyone who knows my late night cravings, knows delivery.com. Review collected by and hosted on G2.com.

What do you dislike about delivery.com for Merchants?

The app/website sometimes glitches and makes it hard to use on certain devices. Review collected by and hosted on G2.com.

Verified User in Public Relations and Communications
UP
Verified User in Public Relations and Communications
Small-Business (50 or fewer emp.)
"Deliveries at East"
5/5
What do you like best about delivery.com for Merchants?

The various companies and small business that are on the platform The discount when you first sign up is great and a lot better compared to competitors. Review collected by and hosted on G2.com.

What do you dislike about delivery.com for Merchants?

The only downside is the app functionality. There some lagging and bug issues within the app. The overall UX/UI is great but the lagging can be a bit frustrating. Review collected by and hosted on G2.com.

Ryan N.
RN
Ryan N.
Communications Coordinator
Small-Business (50 or fewer emp.)
"The future is now (or coming soon)"
2.5/5
What do you like best about delivery.com for Merchants?

I love websites like these such as delivery.com or Uber Eats. delivery.com's interface is nice and simple to use. It allows you to quickly and easily see all the places around you that deliver near you. One of the things I like about it is that it is not only for food but also expands its delivery service to other areas as well. Review collected by and hosted on G2.com.

What do you dislike about delivery.com for Merchants?

The options so far have been very slim. In order to be more successful, and useful, more company partnerships should be prioritized. Review collected by and hosted on G2.com.

Jennifer C.
JC
Jennifer C.
Freelance Writer
Small-Business (50 or fewer emp.)
"Easy to Use, Delivered Right to You"
5/5
What do you like best about delivery.com for Merchants?

I like that Delivery offers multiple types of services, not *just* food delivery. This saves me a lot of time since I'm running my own business. You can also buy someone a gift card or have one get sent to you. Getting the food delivered straight to my door really is nice though. I have used other food delivery services in the past, and they just do not have the same amount of available delivery services. Review collected by and hosted on G2.com.

What do you dislike about delivery.com for Merchants?

It seems like the service areas are not as vast as Grubhub or Uber Eats, so a lot of people will not be able to use Delivery's services. Otherwise, it's a good service. Review collected by and hosted on G2.com.

Verified User in Management Consulting
GM
Verified User in Management Consulting
Small-Business (50 or fewer emp.)
"Laundry service worthwhile when in pinch"
4/5
What do you like best about delivery.com for Merchants?

I have found that the laundry service they offer is quite useful when I don't have a lot of time (for example now around the holidays). Review collected by and hosted on G2.com.

What do you dislike about delivery.com for Merchants?

I have not been impressed by the food options. I also do not like the standard email settings and get too many marketing messages. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
GH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Great time saving concept, but poor execution"
1.5/5
What do you like best about delivery.com for Merchants?

The concept of having our food and wellness essentials delivered to us is very appealing and a great time saver. Review collected by and hosted on G2.com.

What do you dislike about delivery.com for Merchants?

I find communication between businesses and delivery.com is subpar. On different occasions, I have had orders cancelled because delivery.com said they could not reach the business. Review collected by and hosted on G2.com.

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Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

3 months

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