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Best Digital Customer Onboarding Software - Page 3

Nathan Calabrese
NC
Researched and written by Nathan Calabrese

Digital customer onboarding software manages the client onboarding process for financial services companies. Financial institutions leverage these tools to provide their customers with a streamlined, digital process for signing up for financial services. The software captures customer data, verifies customer documents, runs that data through a KYC/AML check, creates customer accounts, and facilitates user adoption. Additionally, the solutions provide identity verification functionality to ensure compliance with know your customer (KYC) and anti-money laundering (AML) regulations.

Solutions in this category orchestrate customer onboarding journeys, automating the onboarding process for financial institutions from end to end. Some digital customer onboarding tools use AI-powered features to secure live proof of document possession by capturing a selfie with the users’ face and official document, usually a government-issued ID, to verify possession. In addition, digital customer onboarding software typically integrates with digital banking platforms and core banking software.

Regulatory compliance is an integral part of the onboarding process for financial services, so these solutions contain prebuilt rules that can be updated as required to ensure adherence to the wide array of financial services regulations. Digital customer onboarding solutions ensure regulatory compliance financial regulations which include KYC, AML/CTF, FATCA, CRS, Dodd-Frank, EMIR, and MiFID II.

To qualify for inclusion in the digital customer onboarding software category, a product must:

Comply with know your customer (KYC) regulations
Provide a client interface for onboarding
Allow users to orchestrate customer onboarding journeys
Be designed primarily for use in financial services
Include identity verification functionality
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Best Digital Customer Onboarding Software At A Glance

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

No filters applied
117 Listings in Digital Customer Onboarding Available
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Enabling financial institutions to provide secure, mobile-first experiences for a variety of products.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Amount features and usability ratings that predict user satisfaction
    8.3
    Ease of Use
    Average: 9.0
    8.3
    Quality of Support
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Amount
    Year Founded
    2020
    HQ Location
    Chicago, Illinois, United States
    LinkedIn® Page
    www.linkedin.com
    240 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Enabling financial institutions to provide secure, mobile-first experiences for a variety of products.

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
Amount features and usability ratings that predict user satisfaction
8.3
Ease of Use
Average: 9.0
8.3
Quality of Support
Average: 8.9
Seller Details
Seller
Amount
Year Founded
2020
HQ Location
Chicago, Illinois, United States
LinkedIn® Page
www.linkedin.com
240 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Unified Account Opening is a platform to digitally onboard customers with one smart form and instantly activate their demat, trading, bank, loan or insurance accounts. Earlier, the process primarily i

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Celusion Unified Account Opening features and usability ratings that predict user satisfaction
    10.0
    Ease of Use
    Average: 9.0
    10.0
    Quality of Support
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2004
    HQ Location
    Thane, IN
    Twitter
    @mobiliteam_
    6 Twitter followers
    LinkedIn® Page
    linkedin.com
    167 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Unified Account Opening is a platform to digitally onboard customers with one smart form and instantly activate their demat, trading, bank, loan or insurance accounts. Earlier, the process primarily i

Users
No information available
Industries
No information available
Market Segment
  • 100% Enterprise
Celusion Unified Account Opening features and usability ratings that predict user satisfaction
10.0
Ease of Use
Average: 9.0
10.0
Quality of Support
Average: 8.9
Seller Details
Year Founded
2004
HQ Location
Thane, IN
Twitter
@mobiliteam_
6 Twitter followers
LinkedIn® Page
linkedin.com
167 employees on LinkedIn®

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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    RETL has deployed an application named DIGI Comply. It is a complete suite comprehensive set of modules covering the entire lifecycle of a customer starting from Onboarding to transactions, ongoing

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • DIGI Comply features and usability ratings that predict user satisfaction
    8.3
    Ease of Use
    Average: 9.0
    8.3
    Quality of Support
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2020
    HQ Location
    Dubai, AE
    LinkedIn® Page
    www.linkedin.com
    18 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

RETL has deployed an application named DIGI Comply. It is a complete suite comprehensive set of modules covering the entire lifecycle of a customer starting from Onboarding to transactions, ongoing

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
DIGI Comply features and usability ratings that predict user satisfaction
8.3
Ease of Use
Average: 9.0
8.3
Quality of Support
Average: 8.9
Seller Details
Year Founded
2020
HQ Location
Dubai, AE
LinkedIn® Page
www.linkedin.com
18 employees on LinkedIn®
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    An AI-powered end-to-end API platform for banking and FinTech. The company offers a variety of solutions to financial institutions including onboarding suites, customer verification via alternate data

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Digitap.ai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Identity Verification
    1
    Onboarding
    1
    Cons
    Poor Customer Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Digitap.ai features and usability ratings that predict user satisfaction
    8.3
    Ease of Use
    Average: 9.0
    6.7
    Quality of Support
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2019
    HQ Location
    Bengaluru, IN
    Twitter
    @DigitapAI
    15 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    128 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

An AI-powered end-to-end API platform for banking and FinTech. The company offers a variety of solutions to financial institutions including onboarding suites, customer verification via alternate data

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
Digitap.ai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Identity Verification
1
Onboarding
1
Cons
Poor Customer Support
1
Digitap.ai features and usability ratings that predict user satisfaction
8.3
Ease of Use
Average: 9.0
6.7
Quality of Support
Average: 8.9
Seller Details
Year Founded
2019
HQ Location
Bengaluru, IN
Twitter
@DigitapAI
15 Twitter followers
LinkedIn® Page
www.linkedin.com
128 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Fenergo is the market leader in AI-powered Client Lifecycle Management (CLM) solutions, transforming how financial institutions—such as banks, asset managers, asset servicers, fintechs, and energy and

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Fenergo Platform features and usability ratings that predict user satisfaction
    10.0
    Ease of Use
    Average: 9.0
    8.3
    Quality of Support
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Fenergo
    Year Founded
    2009
    HQ Location
    Dublin 1, County Dublin, Ireland
    Twitter
    @Fenergo
    2,171 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    663 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Fenergo is the market leader in AI-powered Client Lifecycle Management (CLM) solutions, transforming how financial institutions—such as banks, asset managers, asset servicers, fintechs, and energy and

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
Fenergo Platform features and usability ratings that predict user satisfaction
10.0
Ease of Use
Average: 9.0
8.3
Quality of Support
Average: 8.9
Seller Details
Seller
Fenergo
Year Founded
2009
HQ Location
Dublin 1, County Dublin, Ireland
Twitter
@Fenergo
2,171 Twitter followers
LinkedIn® Page
www.linkedin.com
663 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Finpace builds compliance-centric, automation software that automates workflows and eliminates time waste for financial advisory teams and their customers.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Finpace features and usability ratings that predict user satisfaction
    10.0
    Ease of Use
    Average: 9.0
    10.0
    Quality of Support
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2018
    HQ Location
    Knoxville, US
    LinkedIn® Page
    www.linkedin.com
    5 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Finpace builds compliance-centric, automation software that automates workflows and eliminates time waste for financial advisory teams and their customers.

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
Finpace features and usability ratings that predict user satisfaction
10.0
Ease of Use
Average: 9.0
10.0
Quality of Support
Average: 8.9
Seller Details
Year Founded
2018
HQ Location
Knoxville, US
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Appway Digital Banking Platform supports real digital transformation through intelligent process orchestration, enabling authentic human interactions across all touchpoints in the physical and digital

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 43% Small-Business
    • 43% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • FNZ features and usability ratings that predict user satisfaction
    8.8
    Ease of Use
    Average: 9.0
    8.7
    Quality of Support
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    FNZ Group
    HQ Location
    London
    Twitter
    @FNZ_Group
    1,763 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,921 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Appway Digital Banking Platform supports real digital transformation through intelligent process orchestration, enabling authentic human interactions across all touchpoints in the physical and digital

Users
No information available
Industries
No information available
Market Segment
  • 43% Small-Business
  • 43% Enterprise
FNZ features and usability ratings that predict user satisfaction
8.8
Ease of Use
Average: 9.0
8.7
Quality of Support
Average: 8.9
Seller Details
Seller
FNZ Group
HQ Location
London
Twitter
@FNZ_Group
1,763 Twitter followers
LinkedIn® Page
www.linkedin.com
5,921 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Griffin is a new wholesale ("infrastructure"‚ã) challenger bank in the UK. We provide a technology platform to fintechs that need custodial accounts and access to interbank payments. All of our techni

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Griffin features and usability ratings that predict user satisfaction
    6.7
    Ease of Use
    Average: 9.0
    8.3
    Quality of Support
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    London, GB
    Twitter
    @griffinbank
    380 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    132 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Griffin is a new wholesale ("infrastructure"‚ã) challenger bank in the UK. We provide a technology platform to fintechs that need custodial accounts and access to interbank payments. All of our techni

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
Griffin features and usability ratings that predict user satisfaction
6.7
Ease of Use
Average: 9.0
8.3
Quality of Support
Average: 8.9
Seller Details
HQ Location
London, GB
Twitter
@griffinbank
380 Twitter followers
LinkedIn® Page
www.linkedin.com
132 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Our AI agents can increase your business onboarding speed x10. They extract data from hundreds of global open sources, collect missing documents (e.g., shareholder registers, formation documents, or d

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Intrepid Fox features and usability ratings that predict user satisfaction
    10.0
    Ease of Use
    Average: 9.0
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2023
    HQ Location
    London, GB
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Our AI agents can increase your business onboarding speed x10. They extract data from hundreds of global open sources, collect missing documents (e.g., shareholder registers, formation documents, or d

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
Intrepid Fox features and usability ratings that predict user satisfaction
10.0
Ease of Use
Average: 9.0
0.0
No information available
Seller Details
Year Founded
2023
HQ Location
London, GB
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LENDSTREAM is fully operational lending business management system with included CRM functionality for p2p, SME, mortgage, consumer, micro lending, leasing and loan broker companies. The system combin

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Enterprise
    • 50% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Lendstream features and usability ratings that predict user satisfaction
    9.2
    Ease of Use
    Average: 9.0
    5.8
    Quality of Support
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2019
    HQ Location
    Vilnius, LT
    LinkedIn® Page
    www.linkedin.com
    5 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LENDSTREAM is fully operational lending business management system with included CRM functionality for p2p, SME, mortgage, consumer, micro lending, leasing and loan broker companies. The system combin

Users
No information available
Industries
No information available
Market Segment
  • 50% Enterprise
  • 50% Mid-Market
Lendstream features and usability ratings that predict user satisfaction
9.2
Ease of Use
Average: 9.0
5.8
Quality of Support
Average: 8.9
Seller Details
Year Founded
2019
HQ Location
Vilnius, LT
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Build unique banking experience

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • LiveBank features and usability ratings that predict user satisfaction
    10.0
    Ease of Use
    Average: 9.0
    10.0
    Quality of Support
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Twitter
    @AilleronSA
    347 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Build unique banking experience

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
LiveBank features and usability ratings that predict user satisfaction
10.0
Ease of Use
Average: 9.0
10.0
Quality of Support
Average: 8.9
Seller Details
Twitter
@AilleronSA
347 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
(25)4.7 out of 5
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Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Our platform, born in the cloud, adapts to new technologies without major overhauls. With robust security features and unmatched reliability, we ensure your services remain uninterrupted and cutting-e

    Users
    No information available
    Industries
    • Banking
    • Financial Services
    Market Segment
    • 96% Mid-Market
    • 4% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Lumin Digital features and usability ratings that predict user satisfaction
    9.4
    Ease of Use
    Average: 9.0
    9.4
    Quality of Support
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2016
    HQ Location
    San Ramon, CA
    LinkedIn® Page
    www.linkedin.com
    261 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Our platform, born in the cloud, adapts to new technologies without major overhauls. With robust security features and unmatched reliability, we ensure your services remain uninterrupted and cutting-e

Users
No information available
Industries
  • Banking
  • Financial Services
Market Segment
  • 96% Mid-Market
  • 4% Small-Business
Lumin Digital features and usability ratings that predict user satisfaction
9.4
Ease of Use
Average: 9.0
9.4
Quality of Support
Average: 8.9
Seller Details
Company Website
Year Founded
2016
HQ Location
San Ramon, CA
LinkedIn® Page
www.linkedin.com
261 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Markaaz empowers banks, fintechs, and enterprises to confidently verify and onboard more businesses—faster and with less risk. As the leading enterprise B2B platform, Markaaz uses a proprietary algori

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 67% Small-Business
    • 17% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Markaaz features and usability ratings that predict user satisfaction
    9.2
    Ease of Use
    Average: 9.0
    8.3
    Quality of Support
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Markaaz
    Year Founded
    2020
    HQ Location
    Austin, US
    LinkedIn® Page
    www.linkedin.com
    75 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Markaaz empowers banks, fintechs, and enterprises to confidently verify and onboard more businesses—faster and with less risk. As the leading enterprise B2B platform, Markaaz uses a proprietary algori

Users
No information available
Industries
No information available
Market Segment
  • 67% Small-Business
  • 17% Mid-Market
Markaaz features and usability ratings that predict user satisfaction
9.2
Ease of Use
Average: 9.0
8.3
Quality of Support
Average: 8.9
Seller Details
Seller
Markaaz
Year Founded
2020
HQ Location
Austin, US
LinkedIn® Page
www.linkedin.com
75 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NorthRow is an award-winning, highly secure KYC (know your customer), ID&V (identity and verification) cloud software that helps compliance teams with digital transformation from streamlining thei

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • NorthRow features and usability ratings that predict user satisfaction
    6.7
    Ease of Use
    Average: 9.0
    8.3
    Quality of Support
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2010
    HQ Location
    London, GB
    LinkedIn® Page
    www.linkedin.com
    34 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

NorthRow is an award-winning, highly secure KYC (know your customer), ID&V (identity and verification) cloud software that helps compliance teams with digital transformation from streamlining thei

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
NorthRow features and usability ratings that predict user satisfaction
6.7
Ease of Use
Average: 9.0
8.3
Quality of Support
Average: 8.9
Seller Details
Year Founded
2010
HQ Location
London, GB
LinkedIn® Page
www.linkedin.com
34 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    QuickSign SaaS platform is a state-of-the art application resulting from the collaboration between legal, cryptography, sales, and marketing specialists in order to both streamline the multichannel sa

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • QuickSign features and usability ratings that predict user satisfaction
    10.0
    Ease of Use
    Average: 9.0
    10.0
    Quality of Support
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    QUICKSIGN
    Year Founded
    2010
    HQ Location
    Paris, FR
    Twitter
    @QuickSign_SAS
    108 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    117 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

QuickSign SaaS platform is a state-of-the art application resulting from the collaboration between legal, cryptography, sales, and marketing specialists in order to both streamline the multichannel sa

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
QuickSign features and usability ratings that predict user satisfaction
10.0
Ease of Use
Average: 9.0
10.0
Quality of Support
Average: 8.9
Seller Details
Seller
QUICKSIGN
Year Founded
2010
HQ Location
Paris, FR
Twitter
@QuickSign_SAS
108 Twitter followers
LinkedIn® Page
www.linkedin.com
117 employees on LinkedIn®