Hippo
Hippo is a SaaS platform for all your customer engagement and marketing needs. It is used by 2000+ businesses across the globe. Hippo is a complete suite for engaging with your customers. You can provide them conversational support with help of chatbots, live chats, calls and automate marketing efforts to provide a personalized customer experience with omnichannel campaigns including emails, WhatsApp, SMS and push notifications.
Average Rating: 3.8/5.0
Total Reviews: 20
How Do G2 Users Rate Hippo?
- Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.1/10)
- Control: 8.7/10 (Category avg: 8.8/10)
- Analytics: 8.3/10 (Category avg: 8.5/10)
- Collection of information: 8.7/10 (Category avg: 8.6/10)
Who Is the Company Behind Hippo?
- Seller: Jungleworks
- Year Founded: 2011
- HQ Location: Tampa, Florida
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LinkedIn® Page: www.linkedin.com
333 employees on LinkedIn®
Who Uses This Product?
- Company Size: 60% Medium, 30% Small
What Do G2 Reviewers Say About Hippo?
AI-generated summary from verified user reviews
Pros
- Users value the helpful customer support of Hippo, enhancing their overall experience and satisfaction.
- Users value the ease of use in Hippo, highlighting its intuitive interface and helpful customer support.
- Users value the ease of use and excellent UI/UX, along with supportive customer success services.
- Users value the extensive feature variety of Hippo, enhancing their overall experience and satisfaction.
- Users value the helpful customer success team and praise Hippo for its user-friendly design and features.
Cons
- Users often face stability issues with Hippo, as frequent breakdowns hinder their overall experience.
- Users report stability issues with Hippo, noting that the focus on features can lead to frequent breakdowns.
- Users report frequent functionality issues with Hippo, as instability hampers their experience despite feature emphasis.
- Users report missing features due to instability, as the product often breaks down during use.
- Users report significant quality issues with Hippo, citing instability and frequent breakdowns despite feature abundance.
What Are Recent G2 Reviews of Hippo?
"A quick and friendly way to take out home insurance"
Rating: 5.0/5.0 stars
— Andre B.
Rating: 5.0/5.0 stars
— Duduetsang M.

