It uses existing knowledge that you curate for the bot. User friendly, easy to set up, and you can monitor conversations Review collected by and hosted on G2.com.

Sometimes it is difficult to choose correct manner in which to respond to a question (i.e. appropriate workflow). I wish that ivy could respond to vague user asked questions with more questions to clarify what the user is looking for as often questions are not phrased well nor contain context. Review collected by and hosted on G2.com.