Lookfor has been a game-changer for NATPAT, turning our chaotic peak-season support (500+ daily queries across time zones) into a seamless, empathetic experience. The AI's multi-agent system resolves 91% of tickets automatically with genuine warmth—mimicking our brand's caring voice so well that customers rave about it in over 100 new reviews. Dropping response times from 8 hours to just 3 minutes has rebuilt trust and freed our lean team (from 8 to 3 people) to focus on innovation, not firefighting. It's not just efficient; it's emotionally intelligent support that feels human, helping us scale globally without losing our personal touch.

I liked how responsive the founder of Lookfor was in setting up my account and in helping me with my support issues. I'm really happy with how quickly problems are solved, especially when it comes to typical support emails. The initial setup was quick and easy, and I'm able to get tickets completed very quickly.

Since I started with Lookfor, after deciding to move from another platform, I have not looked back. The team are super responsive. Their aim is to create the best chat bot out there. It engages my customers and saves me so much time as it can answer more quickly and with better info that I could myself. The team are always reaching out with great ideas and what is happening and have asked me what I want their software to do. It is a new venture so patience is required but I genuinely believe this is going to revolutionise my store and my customers journey.