Marker.io
Marker.io is a website feedback and bug reporting software that helps teams collect feedback directly from websites and send it to their existing tools. The product is used by teams that manage websites and need a simple way for people to report issues. It allows anyone (i.e.,marketers, QA testers, content editors, or clients) to report problems directly on a live or staging website, without needing access to developer tools or issue trackers like Jira. Marker.io works as a feedback layer on top of a website. When someone reports an issue, the product automatically captures the technical details developers need, such as the page URL, browser, device, and environment. This helps teams avoid unclear reports and reduces the need to ask follow-up questions. Marker.io does not replace issue tracking or project management tools. Instead, it connects to them. Feedback submitted through Marker.io can be sent directly to tools like Jira, Azure DevOps, GitHub, Asana, or Trello, so teams can continue working in their existing workflows. Main features include: - A website feedback widget that lets users submit feedback with annotated screenshots. - Automatic capture of technical details such as browser, device, operating system, and page URL. - Direct integrations with common development and project management tools. - Optional session replay recordings that show what happened before an issue was reported. - Collection of technical data like console logs and network requests when needed.’ - A shared feedback view where teams can comment on reports and add files. Common use cases include: - Reporting bugs and visual issues on live or staging websites. - Collecting internal QA feedback before a release. - Gathering feedback from non-technical teams without giving them access to Jira. - Managing client or stakeholder feedback in one place. Marker.io is commonly used by: - Digital and WebOps teams managing multiple websites or regions. - Large e-commerce teams coordinating feedback across marketing and engineering. - Agencies working with enterprise clients. - SaaS companies collecting website issue reports. - Website engineers who need clear, structured feedback. The product helps teams receive clearer feedback, reduce back-and-forth communication, and move website issues into their normal workflow with less manual effort.
Average Rating: 4.8/5.0
Total Reviews: 39
How Do G2 Users Rate Marker.io?
- Has the product been a good partner in doing business?: 9.8/10 (Category avg: 8.9/10)
- Quality of Support: 9.8/10 (Category avg: 8.7/10)
- Ease of Admin: 9.6/10 (Category avg: 8.7/10)
- Ease of Use: 9.9/10 (Category avg: 8.9/10)
Who Is the Company Behind Marker.io?
- Seller: Marker.io
- Year Founded: 2018
- HQ Location: Brussels, Belgium
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Twitter: @marker_io
280 Twitter followers -
LinkedIn® Page: www.linkedin.com
14 employees on LinkedIn®
Who Uses This Product?
- Top Industries: Computer Software, Marketing and Advertising
- Company Size: 76% Small, 19% Medium
What Do G2 Reviewers Say About Marker.io?
AI-generated summary from verified user reviews
Pros
- Users appreciate the ease of use of Marker.io, finding it practical and user-friendly for feedback needs.
- Users highlight the exceptional customer support of Marker.io, ensuring a smooth and friendly experience.
- Users appreciate the simplicity of Marker.io, finding it easy to implement and effective for feedback collection.
- Users value the quality of feedback provided by Marker.io, enabling efficient evaluations and smooth client onboarding.
- Users appreciate the easy implementation of Marker.io, making it seamless for client websites and internal feedback processes.
Cons
- Users find the complexity of Marker.io overwhelming due to its numerous options, especially for less knowledgeable individuals.
- Users find troubleshooting cumbersome at times, which can hinder their experience with Marker.io.
- Users experience a lack of tools for capturing mouse over effects, limiting their screenshot capabilities.
- Users desire a simpler experience for limited access, preferring feedback forms over screenshot submissions.
- Users desire more integration options with Clickup, particularly for features like Custom Fields support.
What Are Recent G2 Reviews of Marker.io?
"Streamlined Visual Website Feedback with Notion Integration"
Rating: 5.0/5.0 stars
— Sara W.
"Super Easy Setup with Intuitive Tools and Helpful AI Editing"
Rating: 5.0/5.0 stars
— Verified User in Marketing and Advertising
What Are G2 Users Discussing About Marker.io?
- What does Marker.Io do?
- What is the bug report?
- Which bug tracking tool is best? - 1 comment
- Is Marker io free? - 1 comment, 1 upvote
