# Airbrake Reviews **Vendor:** LogicMonitor **Category:** [Bug Tracking Software](https://www.g2.com/categories/bug-tracking) **Average Rating:** 4.4/5.0 **Total Reviews:** 73 ## About Airbrake Deploy fearlessly and fix bugs faster with Airbrake Error & Performance Monitoring. Airbrake notifiers are available for all major programming languages and frameworks and installs in minutes. Spend less time tracking down bugs and more time developing. Airbrake provides frictionless error monitoring and performance insight for the entire app stack. Drill down on recurring exceptions or filter by parameters, users or environment variables. Intelligent grouping and duplicate detection are presented to ensure users don't get overwhelmed by trivial errors or a mass of emails. ## Airbrake Reviews ### 1. Real-time error tracking and debugging for developers. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2024 **What do you like best about Airbrake?** I love how Airbrake quickly identifies and alerts about errors, saving time **What do you dislike about Airbrake?** Airbrake's user interface could be more intuitive, and sometimes the alert notifications can be overwhelming with minor issues. **What problems is Airbrake solving and how is that benefiting you?** Airbrake identifies and tracks application errors in real-time, helping us quickly fix bugs, improve stability, and enhance user experience. ### 2. Effortlessly track errors in real-time **Rating:** 4.5/5.0 stars **Reviewed by:** Athar N. | Senior Software Test Engineer - 1, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2023 **What do you like best about Airbrake?** Access detailed stack traces of exceptions and obtain aggregated data on exceptions Receive notifications about exceptions through Slack Webhooks Retrieve the values of various request parameters that triggered the exception, aiding the team in replicating and debugging the issue more efficiently **What do you dislike about Airbrake?** Not much to dislike about this application; it works like magic. One thing I have observed is The request body truncates when attempting to pass a large request body as the parameter for Airbrake. **What problems is Airbrake solving and how is that benefiting you?** We utilise Airbrake to monitor exceptions thrown by server-side applications developed with various frameworks such as Ruby on Rails, Javascript, and Node.js. I genuinely appreciate the product as well. It has been instrumental in efficiently resolving error detection and troubleshooting, significantly reducing the time it would have otherwise taken. ### 3. Great and perfect tool **Rating:** 4.0/5.0 stars **Reviewed by:** Jitendra S. | Software Engineer 2, Enterprise (> 1000 emp.) **Reviewed Date:** April 27, 2022 **What do you like best about Airbrake?** frequency count and insight of error finding better. **What do you dislike about Airbrake?** interface and viewpoints, it should be simple. **Recommendations to others considering Airbrake:** great tool to use aaaa **What problems is Airbrake solving and how is that benefiting you?** I got the error before the system goes down, very useful. ### 4. Simple and effective way to track and manage errors in your app **Rating:** 4.5/5.0 stars **Reviewed by:** Christopher B. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2022 **What do you like best about Airbrake?** The simplicity of airbrake and the ease of setting up has been great for us. It has filled an essential role in proactively alerting us of errors and bugs in our app **What do you dislike about Airbrake?** Functionality is far more limited than something like New Relic. I'd like to see them build out additional functionality around proactively recommending things we can do, framework-specific monitoring, cloud-provider specific monitoring, etc. **What problems is Airbrake solving and how is that benefiting you?** Error tracking and monitoring - proactively, and often in a way that allows us to fix things before a client realises there is a bug, even if triggered by them. ### 5. You definitely need this if you need to get ahead in your business **Rating:** 4.5/5.0 stars **Reviewed by:** Deepanshu D. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2022 **What do you like best about Airbrake?** This is a next-level solution to have with you, it has made it seamless to find out the errors that are coming on production and helps you figure out quickly where is the blocker in your flow. **What do you dislike about Airbrake?** Sometimes it is difficult to figure out from where the error has occurred, but they are getting better and better at this. So I don't have much to add in dislike. **Recommendations to others considering Airbrake:** You'll love it. If you have yet not any bug tracking monitor integrated, you should choose this one without a doubt. **What problems is Airbrake solving and how is that benefiting you?** I have been using this with my client to help them find error bugs which are on production and is difficult to find out on the development or staging server. And they are really happy about it, this not only helps you find out where you stand in terms of errors on your website but also strategizes your production performance. ### 6. GDB in the field **Rating:** 4.0/5.0 stars **Reviewed by:** Haidyn M. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2022 **What do you like best about Airbrake?** Airbrake is just like using an automated GDB in the field. As a software developer in a small team, we can only test and verify code so much before release in the field. Airbrake helps us pinpoint the location of the erroneous code in all our various packages and release versions. After a failed event in the field, Airbrake sends our development team an email summarizing the issue and a web link to a more detailed report. The detailed report provides us with a backtrace of the failure, package, and version in question, imei, error type, and the number of times the failure occurred, helping us create bug fixes. **What do you dislike about Airbrake?** Some Airbrake reports of failures are missing usable information, but that could be due to error observed. The detailed reports of the same failure need to be viewed by clicking the next arrow, which makes the web page clean but it would be quicker and easier if all reports were on one page or are broken up into other provided information to help gain a better understanding of what / where in-field devices are having the issue. **What problems is Airbrake solving and how is that benefiting you?** Airbrake helps solve the problem of uncaught bugs and issues found during development and testing. Airbrake also helps us test in the field 24 7 without needing to be onsite or even on the same continent. ### 7. Used for logging issues on Production. **Rating:** 4.0/5.0 stars **Reviewed by:** Donald L. | FunnelHacker , Enterprise (> 1000 emp.) **Reviewed Date:** August 02, 2022 **What do you like best about Airbrake?** We mainly use airbrake for logging all the issues on production, training, and QA servers. It is easy to use and locate where there might be bugs during a deployment. **What do you dislike about Airbrake?** It's kind of hard to navigate the filters. And the filters don't clear out easily. We can also only single select an environment to look at the logs, can't look at multiple environments at once. **What problems is Airbrake solving and how is that benefiting you?** Easy way to look at the logs with a nice UI and being able to filter out by environments, controllers (we're using a rails app), and things like that. No need for technical knowledge to use. ### 8. Reliable Error Monitoring **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2022 **What do you like best about Airbrake?** Airbrake is a great tool for monitoring errors. It lets us quickly see where an error occurred and what the params were. Tons of great filtering, integrations, and other tools. **What do you dislike about Airbrake?** We'd had some issues with error grouping and passing parameters to the errors. Airbrake has a lot of great documentation on how to improve this experience, but it's not immediately intuitive. **What problems is Airbrake solving and how is that benefiting you?** Airbrake helps us keep track of any errors happening in our application. It allows us to quickly see errors before our customers even report them. ### 9. Love it! A onestop solution to view the errors and performance issues **Rating:** 5.0/5.0 stars **Reviewed by:** Ravi S. | Software Developer 2, Enterprise (> 1000 emp.) **Reviewed Date:** April 27, 2022 **What do you like best about Airbrake?** The graphical representation of the issues is quite useful in understanding the severity of the errors. Different kinds of filters are really helpful to easily navigate and view the root cause of the issues. The feature to connect with different apps like Slack is quite useful too. **What do you dislike about Airbrake?** Though the user interface is good, it can be overwhelming for a first time user. **What problems is Airbrake solving and how is that benefiting you?** It is easy to find production issues and timely notifications regarding the issues help us to take prompt action about the major and repetitive issues. ### 10. Good error monitoring in real time **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2022 **What do you like best about Airbrake?** Real time error monitor and notifying. You will know of an error as soon as airbrake picks it up. There is a lifetime occurrence number and first seen date to help you identify where the error comes from. **What do you dislike about Airbrake?** It is quite easy to set up bad error handling checks and it will then give you quite a lot of notifications that aren't relevant and flood out your inbox but that is due to bad configuration and not airbrake itself. **What problems is Airbrake solving and how is that benefiting you?** Airbrake helps us monitor our service in production and allows us to find errors that happen during production in real time. This allows us to react in such a way that is quick and efficient. ### 11. Essential for any business. **Rating:** 5.0/5.0 stars **Reviewed by:** Wagner S. | Senior Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Airbrake?** Push Notifications, metric aggregations, hooks with different communication softwares, email sending, and tracing for issues. **What do you dislike about Airbrake?** To be honest, I'm trying to figure out improvment points to this tool, but it's seems to be challenging. **Recommendations to others considering Airbrake:** Just go forward! Your business deserves it! **What problems is Airbrake solving and how is that benefiting you?** Basically we are solving the 24x7 monitoring problem over the production applications. The benefits it's clear, to be passive during most of the time, and actively during an raised issue. ### 12. Easiest way to have a concise overview of application error status **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 07, 2022 **What do you like best about Airbrake?** Airbrake is extremely helpful for our small, fast-paced startup team to be able to remedy issues we missed before production release quickly. Not only does it pinpoint where the error is, but it also highlights the impact it's had on our customers by providing valuable statistics. Weekly summaries allow you to focus on more significant trends, such as increases or decreases in error occurrences, etc. **What do you dislike about Airbrake?** One thing I dislike about airbrake is the stock color schemes. It can be hard to read at times. Additionally, there are times when the most recent occurrences of an error haven't propagated to the occurrences tab and require an extra refresh when it feels like it shouldn't. **What problems is Airbrake solving and how is that benefiting you?** The primary thing Airbrake allows us to solve is having more confidence when pushing new code/features to production. We sometimes can't afford to have a robust QA process, and Airbrake helps us remedy this by allowing us to fix up production errors immediately after they happen by providing the necessary information. ### 13. Highly recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Armando M. | Software Enginner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Airbrake?** It is simple and clear, with a high level of detail and very fast event searches. **What do you dislike about Airbrake?** When I have many projects, sometimes I get lost selecting one of them. **Recommendations to others considering Airbrake:** Since I started my IT career I have used a lot of bug trackers, but Airbrake is by far the best **What problems is Airbrake solving and how is that benefiting you?** Quickly find errors in production. Avoiding having to navigate through lines and lines of logs. ### 14. Airbrake review **Rating:** 4.5/5.0 stars **Reviewed by:** Bhagyashree M. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 16, 2022 **What do you like best about Airbrake?** The user interface is good, but little complicated to someone who is new to the Airbrakes. It is a great tool for tracking production errors and developers get notified immediately. **What do you dislike about Airbrake?** As a developer I get too many notifications everyday even for the Airbrakes which are not relevant to the code I have written and also in the case where it belongs to a different team **What problems is Airbrake solving and how is that benefiting you?** We use Airbrake for tracking the production bugs and to get notified when they happen. It is great tool for handling the worst case scenarios on production. **Official Response from Nicolas Thatcher:** > Hello Bhagyashree, Thanks for leaving us a product review here on G2. We are happy to hear that Airbrake has been a valuable tool for you to use in your development work. We often get customers who have similar challenges when it comes to managing notifications. Something that I would recommend is configuring your notifications to only notify you on projects that you are actively working on within Airbrake. Additionally, you can use our new feature- Teams, to easily manage larger teams in your organization. Additional link: https://docs.airbrake.io/docs/features/teams/ ### 15. Airbrake provides excellent visibility into application issues, errors and performance **Rating:** 5.0/5.0 stars **Reviewed by:** Mike B. | VP of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2022 **What do you like best about Airbrake?** Airbrake is incredibly easy to integrate with a variety of platforms. I've personally integrated it with both Ruby on Rails (via a simple to use Gem), and PHP (via composer library). I get email notices whenever an error occurs, and I don't have to dig through logs to isolate the issues. **What do you dislike about Airbrake?** I don't really have anything negative to say about Airbrake. **What problems is Airbrake solving and how is that benefiting you?** - Visibility into application stability - Ability to quickly identify errors experienced by end users - Notifications when errors occur in real time. - Airbrake probably has cut our error response times in half because it is much simpler to isolate and identify issues and root causes. **Official Response from Nicolas Thatcher:** > Hey Mike- We appreciate your review and are happy to hear that Airbrake is able to get you the quick visibility you need to keep your application running smoothly. Our team is hard at work building even more features. Keep an eye out for some awesome updates in the coming months! ### 16. Great tool to monitor and detect issues! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Airbrake?** The ability to see in real time how the erros appear on my service. Airbrake let me track and follow each error occurrence on the service and track the origin to solve it later. **What do you dislike about Airbrake?** The number of occurrences per day. I would like to see a 60-90-1year track of the issues on the error number distribution. This will help to get a general trend and detect any additional errors. **What problems is Airbrake solving and how is that benefiting you?** Error tracking, bug fixing, debugging. Those are only a few issues that I can solve with airbrake. This also help me to get control of all the aspects of my service. ### 17. We have been customers for over 4 years **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2022 **What do you like best about Airbrake?** Our dev team uses the error tracking tool on a daily basis. Recently we had a glitch with our billing for some Sydney setting but the support team and Ben Sharp was able to quickly help us and resolve this for us. It's nice to see a human touch and a company that cares about their loyal customers (we are not just a nuber for the). **What do you dislike about Airbrake?** I suggested to add 1 email flow: Keept he devs email notification and add 1 email flow for managemnt team (as people like me would ony read the managament emails) **What problems is Airbrake solving and how is that benefiting you?** Development, R&D ### 18. Airbrake alerts give us some good contextual data to see what our customers are struggling with. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2022 **What do you like best about Airbrake?** I like the email updates that show us the weekly statistics on our airbrake errors; this allows us to go through and see what we have created and released in the previous week to alleviate some of those errors. **What do you dislike about Airbrake?** At times I feel that it's hard to diagnose some of the errors that come through - I think Airbrake could place a higher level of detail in the "Occurrences" section of the site. Competitors in the past I have used that utilize more information like Datadog/LogRocket seem to have more detail in the messages that they have in those sections where it's easier to follow the customer experience. **What problems is Airbrake solving and how is that benefiting you?** We are solving the problem of knowing where our customers are receiving errors, and what might be causing them to drop out of the workflow. We have a much better understanding of why some forms are not completed. ### 19. Easy to use with many features **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2022 **What do you like best about Airbrake?** I like the functionality where I can easily trace my logs and debug my issues. **What do you dislike about Airbrake?** Nothing as of now. I like all the features I use. **What problems is Airbrake solving and how is that benefiting you?** Airbrake helps me keep track of all the metrics and errors in my projects. Hence it gets easy for me to know about any sort of issues in existing system at the earliest. ### 20. the tool provides proper insights along with trace ids for error **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2022 **What do you like best about Airbrake?** Many similar error occurrences along with their trace ids. Trace id for the requests generating the errors. Along with this tool, I use loggers to analyse the errors. **What do you dislike about Airbrake?** Getting a lot of emails about the issues. No, while it's good to get emails about each issue promptly. Different alerting mechanisms. Integrate with the company's messaging system and send alerts. **Recommendations to others considering Airbrake:** The tool has helped me catch errors and mitigate them promptly. **What problems is Airbrake solving and how is that benefiting you?** Especially after a release, the airbrake notifies us of new and repetitive errors. This helps us to identify and take countermeasures timely. Yes, it has a positive impact on our business. ### 21. Recommended tool for all developers **Rating:** 5.0/5.0 stars **Reviewed by:** Ruben G. | Senior Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** April 27, 2022 **What do you like best about Airbrake?** How it integrates with existing systems. It was very easy to integrate with our existing codebase. And the integration was seamless. **What do you dislike about Airbrake?** Not really a dislike but I'd like to have a more powerful search feature. **What problems is Airbrake solving and how is that benefiting you?** Very easy to spot errors in all our environments. ### 22. Airbrake can be useful but can also be super noisy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2022 **What do you like best about Airbrake?** Using airbrake has helped our engineering process - we regularly monitor during and after deploys. We find trends and new errors quickly, the alerting is great. Cleaning up minor errors that don't surface to the front-end can make our application development process better. **What do you dislike about Airbrake?** Some errors are technically the same, but Airbrake doesn't group them together. Existing errors are reported as new errors. I'd like the ability to 1. identify that a "new" error is actually the same as an existing error and combine them for reporting purposes. 1. Set error priority 0 non-essential errors can be removed from the alert list. **What problems is Airbrake solving and how is that benefiting you?** Monitoring for major issues is significantly improved. Identifying improvements to our process and code quality. **Official Response from Nicolas Thatcher:** > Hi there- Thank you for leaving us a review. Below are some suggested docs that may help you in better managing error groups and reducing or eliminating noisy errors. If you have additional questions or are having trouble customizing your environment, please reach out to our support team: Support@airbrake.io Here is an article that explains how Airbrake groups errors: https://docs.airbrake.io/docs/features/error-grouping/ If you are using a legacy project, this doc will help you configure error grouping settings- https://docs.airbrake.io/docs/faq/configuring-error-grouping-settings/ If you would like to reduce error quota usage and/or ignore noisy errors, you can do so by configuring your notifier: https://docs.airbrake.io/docs/faq/reducing-error-quota-usage/ ### 23. Airbrake software review **Rating:** 5.0/5.0 stars **Reviewed by:** Aman D. | Document Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2022 **What do you like best about Airbrake?** The best think about airbrake is its easy to use **What do you dislike about Airbrake?** Not as of found any currently. I like airbrake as it fixes the bugs easily. **Recommendations to others considering Airbrake:** Definitely yes,, i would like to recommend others to use this software. **What problems is Airbrake solving and how is that benefiting you?** Bug solving, error solving etc. ### 24. Great tool, improves and makes debugging process a lot easier **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2022 **What do you like best about Airbrake?** Airbrake shows occurrences list, last time error happened, user browser, country of the user and a lot more valuable data that helps debugging I also love the stacktrace and parameters fields, those are very helpful when digging into the problem. **What do you dislike about Airbrake?** Sometimes it aggregates errors that are different but have the same error code, so it's worth having a look into the Occurrence list and 'Message' field. **What problems is Airbrake solving and how is that benefiting you?** I can react quickly when users of my app hit an error when using it. They don't have to request help or submit errors through the help page, and we already know that someone experienced some trouble. **Official Response from Nicolas Thatcher:** > We appreciate your review and are happy to hear that Airbrake gives you the contextual data you need to quickly remediate an error in your application. Our team is hard at work building even more features. Keep an eye out for some awesome updates in the coming months! ### 25. You need airbrake to ensure good tracing for your applications **Rating:** 5.0/5.0 stars **Reviewed by:** Esteban R. | Software Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2022 **What do you like best about Airbrake?** Very easy to setup! We had absolutely no trouble setting airbrake on our Rails 6 application. Response times are immediate and it has helped us a lot migrating our application to newer versions! Easy to use UI. **What do you dislike about Airbrake?** Nothing in particular really stands out. It would be nice to be able to see more verbose traces in a more orderly fashion but I might have missed this. **What problems is Airbrake solving and how is that benefiting you?** Migration of legacy services into newer services, this gives us more visiblity of the things that happen during our testing. ### 26. Nice Tools for capturing the detailed errors of Tech-Stack **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2022 **What do you like best about Airbrake?** Notification & dashboard covering the detailed stack trace. **What do you dislike about Airbrake?** Filtering can be improved as if i want to check the production error with some additional search, it seems difficult. **What problems is Airbrake solving and how is that benefiting you?** I am capturing the errors raised on my project on realtime basis for all of my tech projects. ### 27. The experience is great, but the interface could use a bit of work. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** February 01, 2022 **What do you like best about Airbrake?** Aggregated views for an error, especially the ability to create custom aggregations **What do you dislike about Airbrake?** The user interface is not as friendly as it should be for a tool I use for hours a day. There are a few missing features that we'd like to see, for example, being able to mute an error until the next deployment (when fixes are merged but the deployment hasn't gone through yet). **What problems is Airbrake solving and how is that benefiting you?** Production errors within our Rails application ### 28. Airbrake review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** February 01, 2022 **What do you like best about Airbrake?** Getting emails directly on an exception and not needing to write out all the code associated with that let us speed up our overall dev time dramatically! I also appreciate the meta info about how many times an incident has occurred **What do you dislike about Airbrake?** On a legacy app that was translated from python2 to 3 we had some issues **Recommendations to others considering Airbrake:** Go for it! **What problems is Airbrake solving and how is that benefiting you?** BEtter observability/alerting with minimal work ### 29. It's easy to see logs, errors for different environment. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2022 **What do you like best about Airbrake?** I generally use production errors and logs. **What do you dislike about Airbrake?** I didn't find what I dislike. I think, all good. **What problems is Airbrake solving and how is that benefiting you?** We can see production issues. ### 30. A good place to log all errors of our php projects **Rating:** 4.0/5.0 stars **Reviewed by:** Xavi B. | T, Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2022 **What do you like best about Airbrake?** It is effortless to integrate into any project. **What do you dislike about Airbrake?** It is not very easy to find by specific word **What problems is Airbrake solving and how is that benefiting you?** Error visibility ### 31. Monitoring experience with Airbrake **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2022 **What do you like best about Airbrake?** I use airbrake to monitor production errors. I like the fact that it is easy to setup alert and I am able to get those in timely fashion **What do you dislike about Airbrake?** Sometimes there are too many airbrake alert emails and I am trying to figure out how to properly filter **Recommendations to others considering Airbrake:** Definitely give it a try with some minimum setup and see if those can help you uncover issues that can be difficult to catch in non prod environment. **What problems is Airbrake solving and how is that benefiting you?** We are able to catch production error trace and sometime issues can't be reproduced in QA environment, but with production monitoring with airbrake, we can do **Official Response from Beth Winters, JD/MBA:** > Hi! Thanks for your review! I'm sorry to hear that you're getting too many alerts. To update your notification settings so you receive fewer alerts, go to: https://docs.airbrake.io/docs/faq/configuring-notifications/ You can always reach out to support@airbrake.io if you're having trouble with notifications, and they'll be happy to help! ### 32. Does its job **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2022 **What do you like best about Airbrake?** Easy to follow traces, and great aggregations. **What do you dislike about Airbrake?** Can be hard to filter to specific time frames **What problems is Airbrake solving and how is that benefiting you?** Error tracking, and helps keep critical issues at bay. **Official Response from Nicolas Thatcher:** > Hi there- Thank you for sharing your feedback. Regarding your mention about filtering based on time frame, would you be willing to share with us more details on what solution you would like to see by posting a feature request using our support form: https://share.hsforms.com/1LDzcn1JhTpmsFxcvVqHiFA4cmqp Many Thanks, Nicolas Thatcher ### 33. Instant visibility of errors, specially with the Slack integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2022 **What do you like best about Airbrake?** Airbrake is the first step for us to recognize that something is going on with our system. The Slack integration notifies instantly about any error that happens. **What do you dislike about Airbrake?** It would be helpful to alert you when you've reached the cap for a project. **What problems is Airbrake solving and how is that benefiting you?** We are finding bugs and recognizing suspicious activity. ### 34. A great error manager **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2022 **What do you like best about Airbrake?** Notification of new errors on the platform sending an email. Also, errors you mark as resolved if they appear again are marked as reappeared. **What do you dislike about Airbrake?** Sometimes Airbrake group errors that are not really the same. **What problems is Airbrake solving and how is that benefiting you?** Big errors that appears after a release, sometimes because the high traffic on prod enviroment. ### 35. Gives us insight into all the servers we have **Rating:** 5.0/5.0 stars **Reviewed by:** Roman G. | Chief Executive Officer, Security and Investigations, Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2022 **What do you like best about Airbrake?** Having a central dashboard of all exceptions **What do you dislike about Airbrake?** Sometimes trying to copy paste specific things from an exception there is some JavaScript that opens pop-ups with is a bit frustrating **What problems is Airbrake solving and how is that benefiting you?** Knowing about problems before the customer does ### 36. First Time user **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2022 **What do you like best about Airbrake?** It is convenient to get a notification in slack about any issues! **What do you dislike about Airbrake?** As a first-time user, the product has worked well so far! **What problems is Airbrake solving and how is that benefiting you?** It is helping us catch any errors and sending notifications to slack where we can fix them asap! **Official Response from Beth Winters, JD/MBA:** > I'm glad to hear you're liking the product! We're curious to know what caused you to give a 3.5 star rating, and if you have specific feedback for the team as to how we can improve your experience. As a first time user, we want to ensure you are having a great experience! ### 37. Great tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2022 **What do you like best about Airbrake?** This is a handy tool! Code snippets and error notifications. Airbrake has everything you need to keep your project clean and working! **What do you dislike about Airbrake?** Honestly, there's nothing that I dislike about Airbrake. **What problems is Airbrake solving and how is that benefiting you?** I can catch and fix bugs quickly. ### 38. Great tool for error tracking **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** February 01, 2022 **What do you like best about Airbrake?** The stack traces are beneficial to track down issues. **What do you dislike about Airbrake?** No ability to create quick dashboards for various APIs. **Recommendations to others considering Airbrake:** It's a good tool! **What problems is Airbrake solving and how is that benefiting you?** We solve bugs, untested edge cases, and bugs caused by differences between environments. ### 39. Great cloud-based error solution! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2022 **What do you like best about Airbrake?** Setup, configuration and a great UI that allows you to check errors in a fast, intuitive way. **What do you dislike about Airbrake?** Compared to other solutions, it could have some extra integrations and features. **What problems is Airbrake solving and how is that benefiting you?** Live application errors could not be handled easier. **Official Response from Beth Winters, JD/MBA:** > Hi! Which integrations or features would you like to see? We are always adding new features! ### 40. Review for Airbrake **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2022 **What do you like best about Airbrake?** Trace uuid helps me with finding the relevant logs in loggly. The code chunks are great as well. **What do you dislike about Airbrake?** The gitlab ticket grouping algorithm sometimes isn't the best. **What problems is Airbrake solving and how is that benefiting you?** Mostly debugging in production **Official Response from Beth Winters, JD/MBA:** > Thanks so much for the review! We appreciate your feedback! ### 41. helps focusing on problems! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** February 02, 2022 **What do you like best about Airbrake?** the slack integration is very useful for me **What do you dislike about Airbrake?** it takes time to understand and explore the interface **What problems is Airbrake solving and how is that benefiting you?** helps me focus on errors and problems within our services ### 42. Airbrake as a FE Dev **Rating:** 2.5/5.0 stars **Reviewed by:** David L. | Senior FE Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2022 **What do you like best about Airbrake?** Well I believe obviously the best of airbrake is to track errors **What do you dislike about Airbrake?** I don't have anything I dislike about airbrake in particular **What problems is Airbrake solving and how is that benefiting you?** Well it's a proper tool for keeping track of production errors and logs ### 43. Very useful tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2022 **What do you like best about Airbrake?** easy way to track down code errors neatly organized **What do you dislike about Airbrake?** similar error types are grouped together despite not always being the same error **What problems is Airbrake solving and how is that benefiting you?** Detecting code errors encountered by clients without needing to ask said clients for information **Official Response from Nicolas Thatcher:** > Hi there- Thank you for your review of Airbrake. With regards to error grouping, you are correct in that the groupings are based on similar attributes and are not predicated on the errors themselves being the same error. Check out this docs page for more information on how we group errors- https://docs.airbrake.io/docs/features/error-grouping/ ### 44. Great bug tracker **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2022 **What do you like best about Airbrake?** Airbrake is easy to integrate within various languages and platforms. The notifications are flexible for any custom routing you need. **What do you dislike about Airbrake?** I haven't found anything negative in my experience using it. **What problems is Airbrake solving and how is that benefiting you?** - Realtime notification of errors in the application - Application stability trends - Stack traces to debug quickly **Official Response from Nicolas Thatcher:** > Thank you for your 5-star rating. We are happy to hear that Airbrake helps debug your app! Keep an eye out for some pretty awesome updates in the coming months. ### 45. Good service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2022 **What do you like best about Airbrake?** The capability to add different filters and customization for the log. **What do you dislike about Airbrake?** It is a little bit tricky to integrate the service in the ecosystem **What problems is Airbrake solving and how is that benefiting you?** information from the log helped to identify the problem within the code ### 46. My Usage of Airbrake **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2022 **What do you like best about Airbrake?** The interface of this app has always been the catch for me, and the themes as well **What do you dislike about Airbrake?** I'm not sure but I wan to be able to find use cases and feature demo and well easy to access documentation **What problems is Airbrake solving and how is that benefiting you?** building dashboards for k8s cluster ### 47. Airbrake is very useful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2022 **What do you like best about Airbrake?** Very easy to find production errors on the app **What do you dislike about Airbrake?** Not a fan that the UI gets a bit hectic at times **What problems is Airbrake solving and how is that benefiting you?** We find production issues with airbrake and measure how often we get them **Official Response from Nicolas Thatcher:** > Thank you for the 5-star review! Regarding our UI- our team is currently working on a full revamp of our UI. Keep a lookout for some awesome upgrades and changes in the coming months. ### 48. Airbrake Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2022 **What do you like best about Airbrake?** I love how fast all the dashboards/search tools load. **What do you dislike about Airbrake?** I dislike how noisy the email notifications are by default. **What problems is Airbrake solving and how is that benefiting you?** We're trying to make the process of responding to new errors quicker and more accessible to all developers. ### 49. Excellent alerting tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 07, 2022 **What do you like best about Airbrake?** Slack integration ensures that you never miss an alert **What do you dislike about Airbrake?** Notification fatigue in my email inbox -- would prefer batch updates here **What problems is Airbrake solving and how is that benefiting you?** Solving bugs, documenting bugs, and preventing bugs from being introduced in the first place! ### 50. Efficient Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2022 **What do you like best about Airbrake?** How the tool ha the way to differentiate services and also detailed reporting. Helpful for a developer. **What do you dislike about Airbrake?** I would like to see more integrations across different apps to increase developer efficiency. **What problems is Airbrake solving and how is that benefiting you?** Usually, a detailed stack trace helps. ## Airbrake Discussions - [What is Airbrake used for?](https://www.g2.com/discussions/what-is-airbrake-used-for) - [View Airbrake pricing details and edition comparison](https://www.g2.com/products/airbrake/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+18%3A52%3A06+-0500&secure%5Bsession_id%5D=f89a6f32-abea-4b19-9aef-09d14cfdc407&secure%5Btoken%5D=e6b7688eed3a0e3256d34d78905fe2a72f24ee85cc6a755123fbdf9e790592af&format=llm_user) ## Airbrake Features **Bug Reporting** - User Reports & Feedback - Tester Reports & Feedback - Team Reports & Comments **Monitoring** - Performance Baselines - Performance Analysis - Performance Monitoring - Multi-System Monitoring **Bug Monitoring** - Analytics - Bug History - Data Retention **Response** - Dashboards and Visualization - Incident Alerting - Root Cause Analysis (RCA) **Agentic AI - Bug Tracking** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Agentic AI - Application Performance Monitoring (APM)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Functionality** - Load Balancing ## Top Airbrake Alternatives - [Sentry](https://www.g2.com/products/sentry/reviews) - 4.5/5.0 (196 reviews) - [Rollbar](https://www.g2.com/products/rollbar/reviews) - 4.5/5.0 (165 reviews) - [Jira](https://www.g2.com/products/jira/reviews) - 4.3/5.0 (7,417 reviews)