# Airbrake Reviews
**Vendor:** LogicMonitor  
**Category:** [Bug Tracking Software](https://www.g2.com/categories/bug-tracking)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 73
## About Airbrake
Deploy fearlessly and fix bugs faster with Airbrake Error &amp; Performance Monitoring. Airbrake notifiers are available for all major programming languages and frameworks and installs in minutes. Spend less time tracking down bugs and more time developing. Airbrake provides frictionless error monitoring and performance insight for the entire app stack. Drill down on recurring exceptions or filter by parameters, users or environment variables. Intelligent grouping and duplicate detection are presented to ensure users don&#39;t get overwhelmed by trivial errors or a mass of emails.




## Airbrake Reviews
  ### 1. Real-time error tracking and debugging for developers.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 27, 2024

**What do you like best about Airbrake?**

I love how Airbrake quickly identifies and alerts about errors, saving time

**What do you dislike about Airbrake?**

Airbrake's user interface could be more intuitive, and sometimes the alert notifications can be overwhelming with minor issues.

**What problems is Airbrake solving and how is that benefiting you?**

Airbrake identifies and tracks application errors in real-time, helping us quickly fix bugs, improve stability, and enhance user experience.

  ### 2. Effortlessly track errors in real-time

**Rating:** 4.5/5.0 stars

**Reviewed by:** Athar N. | Senior Software Test Engineer - 1, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 28, 2023

**What do you like best about Airbrake?**

Access detailed stack traces of exceptions and obtain aggregated data on exceptions
Receive notifications about exceptions through Slack Webhooks
Retrieve the values of various request parameters that triggered the exception, aiding the team in replicating and debugging the issue more efficiently

**What do you dislike about Airbrake?**

Not much to dislike about this application; it works like magic.
One thing I have observed is
The request body truncates when attempting to pass a large request body as the parameter for Airbrake.

**What problems is Airbrake solving and how is that benefiting you?**

We utilise Airbrake to monitor exceptions thrown by server-side applications developed with various frameworks such as Ruby on Rails, Javascript, and Node.js.
I genuinely appreciate the product as well. It has been instrumental in efficiently resolving error detection and troubleshooting, significantly reducing the time it would have otherwise taken.

  ### 3. Simple and effective way to track and manage errors in your app

**Rating:** 4.5/5.0 stars

**Reviewed by:** Christopher B. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 03, 2022

**What do you like best about Airbrake?**

The simplicity of airbrake and the ease of setting up has been great for us. It has filled an essential role in proactively alerting us of errors and bugs in our app

**What do you dislike about Airbrake?**

Functionality is far more limited than something like New Relic. I'd like to see them build out additional functionality around proactively recommending things we can do, framework-specific monitoring, cloud-provider specific monitoring, etc.

**What problems is Airbrake solving and how is that benefiting you?**

Error tracking and monitoring - proactively, and often in a way that allows us to fix things before a client realises there is a bug, even if triggered by them.

  ### 4. You definitely need this if you need to get ahead in your business

**Rating:** 4.5/5.0 stars

**Reviewed by:** Deepanshu D. | Software Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 21, 2022

**What do you like best about Airbrake?**

This is a next-level solution to have with you, it has made it seamless to find out the errors that are coming on production and helps you figure out quickly where is the blocker in your flow.

**What do you dislike about Airbrake?**

Sometimes it is difficult to figure out from where the error has occurred, but they are getting better and better at this. So I don't have much to add in dislike.

**Recommendations to others considering Airbrake:**

You'll love it. If you have yet not any bug tracking monitor integrated, you should choose this one without a doubt.

**What problems is Airbrake solving and how is that benefiting you?**

I have been using this with my client to help them find error bugs which are on production and is difficult to find out on the development or staging server. And they are really happy about it, this not only helps you find out where you stand in terms of errors on your website but also strategizes your production performance.

  ### 5. GDB in the field

**Rating:** 4.0/5.0 stars

**Reviewed by:** Haidyn M. | Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 30, 2022

**What do you like best about Airbrake?**

Airbrake is just like using an automated GDB in the field. As a software developer in a small team, we can only test and verify code so much before release in the field. Airbrake helps us pinpoint the location of the erroneous code in all our various packages and release versions. After a failed event in the field, Airbrake sends our development team an email summarizing the issue and a web link to a more detailed report. The detailed report provides us with a backtrace of the failure, package, and version in question, imei, error type, and the number of times the failure occurred, helping us create bug fixes.

**What do you dislike about Airbrake?**

Some Airbrake reports of failures are missing usable information, but that could be due to error observed. The detailed reports of the same failure need to be viewed by clicking the next arrow, which makes the web page clean but it would be quicker and easier if all reports were on one page or are broken up into other provided information to help gain a better understanding of what / where in-field devices are having the issue.

**What problems is Airbrake solving and how is that benefiting you?**

Airbrake helps solve the problem of uncaught bugs and issues found during development and testing. Airbrake also helps us test in the field 24 7 without needing to be onsite or even on the same continent.

  ### 6. Used for logging issues on Production.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Donald L. | FunnelHacker , Enterprise (> 1000 emp.)

**Reviewed Date:** August 02, 2022

**What do you like best about Airbrake?**

We mainly use airbrake for logging all the issues on production, training, and QA servers. It is easy to use and locate where there might be bugs during a deployment.

**What do you dislike about Airbrake?**

It's kind of hard to navigate the filters. And the filters don't clear out easily. We can also only single select an environment to look at the logs, can't look at multiple environments at once.

**What problems is Airbrake solving and how is that benefiting you?**

Easy way to look at the logs with a nice UI and being able to filter out by environments, controllers (we're using a rails app), and things like that. No need for technical knowledge to use.

  ### 7. Reliable Error Monitoring

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 26, 2022

**What do you like best about Airbrake?**

Airbrake is a great tool for monitoring errors. It lets us quickly see where an error occurred and what the params were. Tons of great filtering, integrations, and other tools.

**What do you dislike about Airbrake?**

We'd had some issues with error grouping and passing parameters to the errors. Airbrake has a lot of great documentation on how to improve this experience, but it's not immediately intuitive.

**What problems is Airbrake solving and how is that benefiting you?**

Airbrake helps us keep track of any errors happening in our application. It allows us to quickly see errors before our customers even report them.

  ### 8. Love it! A onestop solution to view the errors and performance issues

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ravi S. | Software Developer 2, Enterprise (> 1000 emp.)

**Reviewed Date:** April 27, 2022

**What do you like best about Airbrake?**

The graphical representation of the issues is quite useful in understanding the severity of the errors. Different kinds of filters are really helpful to easily navigate and view the root cause of the issues. The feature to connect with different apps like Slack is quite useful too.

**What do you dislike about Airbrake?**

Though the user interface is good, it can be overwhelming for a first time user.

**What problems is Airbrake solving and how is that benefiting you?**

It is easy to find production issues and timely notifications regarding the issues help us to take prompt action about the major and repetitive issues.

  ### 9. Good error monitoring in real time

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 05, 2022

**What do you like best about Airbrake?**

Real time error monitor and notifying. You will know of an error as soon as airbrake picks it up. There is a lifetime occurrence number and first seen date to help you identify where the error comes from.

**What do you dislike about Airbrake?**

It is quite easy to set up bad error handling checks and it will then give you quite a lot of notifications that aren't relevant and flood out your inbox but that is due to bad configuration and not airbrake itself.

**What problems is Airbrake solving and how is that benefiting you?**

Airbrake helps us monitor our service in production and allows us to find errors that happen during production in real time. This allows us to react in such a way that is quick and efficient.

  ### 10. Essential for any business.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Wagner S. | Senior Software Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** May 10, 2022

**What do you like best about Airbrake?**

Push Notifications, metric aggregations, hooks with different communication softwares, email sending, and tracing for issues.

**What do you dislike about Airbrake?**

To be honest, I'm trying to figure out improvment points to this tool, but it's seems to be challenging.

**Recommendations to others considering Airbrake:**

Just go forward! Your business deserves it!

**What problems is Airbrake solving and how is that benefiting you?**

Basically we are solving the 24x7 monitoring problem over the production applications. The benefits it's clear, to be passive during most of the time, and actively during an raised issue.


## Airbrake Discussions
  - [What is Airbrake used for?](https://www.g2.com/discussions/what-is-airbrake-used-for)

- [View Airbrake pricing details and edition comparison](https://www.g2.com/products/airbrake/reviews/airbrake-review-6549621?section=pricing&secure%5Bexpires_at%5D=2026-06-02+06%3A46%3A45+-0500&secure%5Bsession_id%5D=ba2fdc6c-7abe-440d-b6ed-11bf213ed7e8&secure%5Btoken%5D=3f0c403ca82a5d0be05f2700b70884626fdfadb54b434ecd6a6de666a8c859fe&format=llm_user)

## Airbrake Features
**Bug Reporting**
- User Reports & Feedback
- Tester Reports & Feedback
- Team Reports & Comments

**Monitoring**
- Performance Baselines
- Performance Analysis
- Performance Monitoring
- Multi-System Monitoring

**Bug Monitoring**
- Analytics
- Bug History
- Data Retention

**Response**
- Dashboards and Visualization
- Incident Alerting
- Root Cause Analysis (RCA)

**Agentic AI - Bug Tracking**
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - Application Performance Monitoring (APM)**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Functionality**
- Load Balancing

## Top Airbrake Alternatives
  - [Sentry](https://www.g2.com/products/sentry/reviews) - 4.5/5.0 (197 reviews)
  - [Rollbar](https://www.g2.com/products/rollbar/reviews) - 4.5/5.0 (165 reviews)
  - [Jira](https://www.g2.com/products/jira/reviews) - 4.3/5.0 (7,481 reviews)

